1/5 Morgan R. 2 months ago on Google • 24 reviews New
I
don’t
know
what
I
am
missing
regarding
all
the
hype
surrounding
TopGolf.
Let
me
explain…
My
family
and
I
have
been
so
excited
for
literally
years
to
finally
get
a
chance
go
here.
I
received
a
gift
card
from
a
friend,
and
a
few
nights
ago
decided
to
use
it
for
my
Dad’s
birthday
here.
To
start,
you
can
only
book
reservations
via
the
app
or
website.
I
booked
my
reservation
at
ATL
Midtown.
After
booking,
it
said
“error”,
but
it
sent
me
an
email
confirming
my
new
membership.
I
called
customer
service
to
see
if
it
actually
went
through
and
she
said
there
was
no
reservation
under
my
name
and
to
re-try.
So
I
went
back
to
book
again,
tried
to
pay
my
$37
deposit
again,
and
it
finally
went
through.
Well,
1-2
hrs
later
when
we
were
getting
ready
to
head
there
from
another
place
in
ATL,
I
get
a
text
confirming
my
booking
at
a
completely
different
location.
I
called
customer
service
back,
and
they
said
“Oh
yeah,
that
happens
a
lot
with
our
ATL
locations
where
the
system
will
switch
the
location
on
you.”
Ummm?!
That
needs
to
be
fixed
ASAP
because
that
is
a
hugeeee
problem.
She
refunded
my
money
back
onto
my
gift
card,
but
said
it
would
be
THREE
DAYS
to
get
the
money
back,
so
now
I
couldn’t
use
my
$50
gift
card
while
we
are
here.
Luckily
the
location
we
had
actually
booked
for
wasn’t
busy
so
we
could
just
walk
in,
BUT
if
it
had
been
any
other
busy
night,
we
would’ve
just
driven
all
the
way
to
ATL
for
nothing
for
my
Dad’s
bday.
It
did
suck
to
lose
out
on
the
opportunity
to
use
my
giftcard,
as
that
is
one
of
the
main
reasons
we
chose
to
come
here.
Now,
once
we
got
there,
horrible
experience
once
again.
We
restarted
our
game
I
believe
SEVEN
times
bc
the
sensors
didn’t
work
correctly
(we
were
doing
exactly
as
the
employees
were
instructing
us
on
how
to
do
it),
and
it
still
wouldn’t
work.
It
would
score
multiple
times
when
someone
only
hit
the
ball
once,
and
there
was
no
way
to
remove
the
duplicate
scores
other
than
to
restart
the
entire
game.
You
can
change
the
scores
and
move
it
to
another
person,
but
you
can’t
remove
a
play
at
all
which
really
messed
up
our
whole
game
many
times.
We
paid
for
an
hour
of
play
time
but
unfortunately
had
to
spend
that
entire
time
just
trying
to
get
the
dang
system
to
work
correctly.
It
was
honestly
pretty
infuriating.
Additionally,
I
get
it,
the
best
way
to
make
money
is
to
rip
people
off
with
the
whole
“pay
by
time”
thing,
but
it’s
such
a
negative
about
this
whole
experience.
Even
if
the
game
worked
as
it
should,
you
have
to
rush
quickly
bc
time
is
ticking
down
until
you
have
to
leave
your
section.
We
had
quite
literally
no
time
to
just
chill
and
enjoy
each
other
bc
we
had
to
hurry
up
and
make
sure
each
player
went
immediately
after
the
other,
and
we
had
to
quickly
finish
our
food
and
drinks
as
well
before
time
ran
out.
Once
the
clock
gets
down
to
3
mins,
the
employees
are
instructed
to
force
you
to
make
a
decision
on
if
you
want
to
pay
for
more
time
or
else
you
gotta
go,
DESPITE
all
the
food
and
drinks
on
the
table,
if
you
have
finished
the
first
game
or
not,
or
if
you
might
want
to
play
another
game
in
maybe
10-15
mins.
They
don’t
care.
Overall,
such
a
horrible
experience
being
booked
at
the
wrong
location,
not
being
able
to
use
my
giftcard,
not
having
an
accurate
system
to
actually
play,
and
then
being
extremely
rushed
to
play,
eat,
drink,
enjoy
each
other,
etc.
It
was
a
nice
atmosphere
overall
which
really
sucks
bc
all
this
really
ruined
it.
I
would
only
go
back
if
I
am
really
drunk
and
if
it’s
not
on
my
dime,
honestly.
Waste
of
money!
ALSO
how
could
I
forget?
See
picture
below
of
their
beer
pitcher.
Large
column
in
the
middle
to
rip
you
off.
They
say
it’s
to
“keep
it
cold”.
I
would
rather
get
my
money’s
worth
for
an
actual
pitcher.