Extremely haughty salespeople who talk to each other and laugh without saying hello or goodbye, in particular a square-haired brunette who speaks very, very poorly. I think she is the one responsible given the lack of respect towards a salesperson, and in front of customers that m I was very shocked, Nespresso is supposed to be a classy and distinguished store, so see the staff again, it spoils the image of the store unfortunately

What else

The store is very beautiful and super clean, the staff takes great care of each visit: welcome, smiles and relevant advice. Customer loyalty is regularly rewarded with small gifts. Finally a real sense of service I recommend with my eyes closed 😊👌🏻

I went into the store to buy a coffee to go, but it turned out that they only sell Nespresso coffee capsules, machines and accessories. I ended up trying some of their sample coffees prepared to order. Many choices and knowledgeable staff.

(Translated by Google) Three people at the cash desk to carry out my unsuccessful order after several versions of the staff for a €10 gift voucher. Despite my understanding to train new people, I have no more time on my lunch break. Poor service, lively internet, it's sad. (Original) Trois personnes en caisse pour réaliser ma commande non abouti après plusieurs versions du personnel pour un bon de 10€ cadeau. Malgré ma compréhension pour former les nouveaux, je n'ai plus de temps sur ma pause déjeuner.. Service médiocre, vive internet, c'est triste.

(Translated by Google) Very good welcome, warm, free tasting. I recommend. (Original) Très bon accueil, chaleureux, offert dégustation. Je recommande.

Coming here is always a treat! 🫶

What else?

Best experience ever Merci

Excellent team, very competent, professional and courteous staff. We have always been well received and advised for years.

Service terrible!!!!!!!!

(Translated by Google) A warm welcome as always. A very nice place and quality service. (Original) Un bon accueil comme à chaque fois. Un lieu très agréable et un service de qualité.

(Translated by Google) Top staff, lots of customers so a bit of a wait. The worries …. No parking ! Luckily digital is here! (Original) Personnel au top , bcp de clients donc un peu d’attente . Le soucis …. Pas de parking ! Heuresement que le digital est la !

(Translated by Google) I bought a latissima one on 1 28 2022 in store. Not being in stock, I was offered to deliver it within 3 days and to date I still have not received a machine. (Original) J'ai acheté une latissima one le 1er 28 2022 en boutique .N'étant pas en stock on m'a proposé de la livrer sous 3jours et à ce jour je n'ai toujours pas reçu de machine

(Translated by Google) Very warm welcome and good advice as always. Nice little tasting (Original) Très bon accueil et de bons conseils comme toujours. Petite dégustation sympathique

(Translated by Google) It must be said, it is the best from the point of view of the customer experience. And this every time. New taste experiences, novelties, small personal touches: this creates a surprise effect for the customer. The staff is courteous and polite, discreet. Tastings are always appreciated. Quality of service unequaled in Avignon. (Original) Il faut le dire, c’est le top du point de vue de l’expérience client. Et ce, à chaque fois. De nouvelles expériences gustatives, des nouveautés, des petites touches personnelles: cela crée un effet surprise pour le client. Le personnel est courtois et poli, discret. Les dégustations sont toujours appréciées. Qualité de service inégalée à Avignon.

(Translated by Google) Warm welcome, free coffee as soon as you enter the establishment. Service at the top.. I seriously recommend (Original) Accueil chaleureux, café offert à peine entré dans l'établissement. Service au top.. je recommande sérieusement

(Translated by Google) Very welcoming, attentive and very pleasant staff. (Original) Très bon accueil, personnel à l’écoute et très agréable.

(Translated by Google) Cool shop, with all Nespresso "products" available. . . Staff attentive, available, smiling and very friendly. Everything is O.K. for gourmet pleasures. 👍👍👍🤩😍🤩😍 (Original) Boutique cool, avec tous les "produits" Nespresso à disposition . . . Personnel à l'écoute, disponible, souriant et très aimable. Tout est O.K. pour des plaisirs gourmands. 👍👍👍🤩😍🤩😍

(Translated by Google) Every aspect of after sales service is a disaster. It starts with a telephone call that becomes endless. Then we take a device for repair, endless wait and when it's ready, total mess for the return. (Original) Chaque aspect de service après vente est un désastre. Ça commence avec une communication téléphonique qui devient interminable. Ensuite on prend un appareil pour réparation, attente interminable et quand c’est prêt, désordre total pour le retour.

(Translated by Google) Good welcome, possibility to taste the coffees on site. Very well respected covid rules. (Original) Bon accueil, possibilité de goûter les cafés sur place . Règles covid très bien respectées.

(Translated by Google) Always welcomed, staff available. (Original) Toujours aussi bien accueilli, personnel disponible.

(Translated by Google) During my last purchase in store, the saleswoman sold me capsules without asking me any questions about the type of machine, I ended up with large capsules instead of small ones suitable for my Nespresso. I live 40 km away, I will have to go back But now I will order the capsules on the site. (Original) Lors de mon dernier achat en boutique ,la vendeuse m'a vendu des capsules sans me poser de question sur le type de machine , je me suis retrouvé avec des grosses capsules au lieu de petites adapté à ma Nespresso. J'habite à 40 km ,je vais devoir y retourner Mais désormais je commanderai les capsules sur le site .

Personnel très aimable et compétent. Les produits et la qualité sont toujours au rendez-vous. La boutique est très bien tenue. Seul bémol, mais qui n'est pas la faute de Nespresso, il est devenu extrêmement problématique d'accéder au centre-ville d'Avignon à cause des inepties de la maire actuelle...

(Translated by Google) A customer since the store opened, I want to thank the whole team! There is a real spirit of hospitality, friendliness and advice in this business that cannot be found anywhere else. A problem with your machine? Nespresso will send it in for repair and lend you a courtesy machine. Christmas novelties are delicacies and the brand offers a few gifts to its loyal customers. So, we come back 😀 (Original) Cliente depuis l’ouverture de la boutique, je tiens à remercier toute l’équipe ! Il règne dans ce commerce un réel esprit d’accueil, d’amabilité et de conseils qu’on ne trouve nulle part ailleurs. Un problème avec votre machine? Nespresso l’envoie en réparation et vous prête une machine de courtoisie. Les nouveautés de Noël sont des délices et la marque offre quelques cadeaux à ses clients fidèles. Alors, on revient 😀

3rd and last time I come to this store. Nespresso should review the ethics of some of its salespeople!!! The image of the brand takes a big hit. I will never set foot there again after the unacceptable behavior observed the 3 times I came to the store. Especially a blonde saleswoman with slightly curly hair it seems to me. Unacceptable attitude and behavior!!!