1/5 Dragos L. 5 months ago on Google • 5 reviews
I
purchased
a
Janosik
sheath
system.
The
purchase
was
made
following
multiple
discussions
with
the
company's
sales
representative,
in
which
we
established
the
budget
necessary
for
the
purchase
of
a
complete
system
and
the
necessary,
as
well
as
the
provision
of
technical
assistance
during
installation
by
BlachoTrapez.
I
placed
the
order
based
on
the
requirement
made
by
the
sales
agent,
for
a
shell
of
another
structure
within
the
project.
The
requirements
drawn
up
for
both
structures
were
incomplete,
so
a
further
6
separate
orders
were
needed
to
provide
the
material
requirements
for
the
skins
of
both
structures.
This
led
to
delays
and
penalties
resulting
in
changing
the
installation
team,
as
well
as
material
losses.
Moreover,
upon
the
guidance
of
the
sales
agents
(at
the
request
of
technical
assistance),
I
proceeded
to
install
some
elements
that
could
not
be
used
for
the
type
of
roof
of
one
of
the
structures,
as
well
as
to
order
some
materials
that
were
not
necessary
(but
they
had
to
be
modified),
things
that
led
to
the
lack
of
possibility
to
return
the
materials.
For
some
of
the
returned
materials,
they
have
not
been
refunded
to
date.
I
had
to
pay
separately
for
the
materials
that
had
to
be
changed
(those
modified/mounted
under
the
guidance
of
the
representatives).
The
lack
of
commitment
is
at
home
-
all
I
heard
in
response
to
the
complaints
made
is
that
they
are
not
responsible
for
the
necessary
or
technical
advice
(although
this
was
assumed
in
writing
by
the
representative
from
whom
I
purchased
the
initial
system).
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