Bertoko Berria image

Bertoko Berria

Bar Tapas bar

😠 Waiters were extremely rude to us and it took ages to be served. Doesn’t seem they like tourists. All the Spanish speakers got served first and we had to wait. Terrible all round - would not recommend. Plenty of other lovely places on the square.


Address

Pl. Nueva, 10, Ibaiondo, 48005 Bilbao, Biscay, Spain

Website

bertokoberriaplazanueva.com

Contact

+34 944 16 79 49

Price rating

$$ $$

Rating on Google Maps

3.70 (427 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 11 pm
  • Sunday: 9 am to 4 pm
  • Monday: Closed
  • Tuesday: 9 am to 10 pm
  • Wednesday: 9 am to 10 pm
  • Thursday: 9 am to 10 pm
  • Friday: 9 am to 11 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Elisha Q. 8 months ago on Google • 3 reviews
    Waiters were extremely rude to us and it took ages to be served. Doesn’t seem they like tourists. All the Spanish speakers got served first and we had to wait. Terrible all round - would not recommend. Plenty of other lovely places on the square.
    2 people found this review helpful 👍

  • 5/5 Natalie H. 11 months ago on Google • 9 reviews
    Excellent food & welcoming, fast service. Plenty of seasonal vegetables celebrated on the menu (order off it in addition to pintxos at the bar). Favorites were white asparagus, croquetas de bacalao, and the natural cider selection. We ate here 3 nights in a row!
    1 person found this review helpful 👍

  • 5/5 Emma S. 2 years ago on Google • 634 reviews
    Really good food and fast serving. Cosy place. A few translation mistakes in the menu. Main one "morcilla de arroz" is "black rice pudding", not rice pudding...

  • 3/5 Alisha T. 1 year ago on Google
    Did not like the sangria. Service was nice though. Did not try the food.
    1 person found this review helpful 👍

  • 1/5 Emma 1 year ago on Google
    I did not like the treatment of the waiter who attended me, he was very unpleasant with us, the pintxos were bad, and the price was a bit expensive. I do not recommend it.
    1 person found this review helpful 👍

  • 1/5 I P. 1 year ago on Google
    Reallly disappointed with the treatment received from one of the staff member. He was really rude. He even invited us to go and find another restaurant in Plaza Nueva and so we did.
    1 person found this review helpful 👍

  • 1/5 Gems �. 1 year ago on Google
    Horrible food , lots of oil and salt. Moreover, the ribs I ordered didn't in fact have meat in them. Overall, very poor experience. Not recommended at all.
    1 person found this review helpful 👍

  • 1/5 Felipe S. 1 year ago on Google • 264 reviews
    Not a great place to enjoy the lunch outside: we were limited to some menu items ( no ordering of some of the tapas!?!) and really not great in term of quality ( very few to eat in the ribs and burgers really far from reaching an acceptable level). The place is nice of course but surely desserves better.

  • 5/5 Damian C. 1 year ago on Google • 61 reviews
    Great place with atmosphere, good food and nice service! 🤩

  • 5/5 Josephine A. 4 months ago on Google • 24 reviews
    Beautiful little tapas bar in Plaza Nuevo. You can't fault the food, service or atmosphere. Best tapas we've had so far... after 3 days! Lovely local cartoon decor too. A fun place. Un abrazo from Joe & Josephine from Fuengirola xxx

  • 5/5 farida s. 5 months ago on Google • 8 reviews
    Great service, super friendly, fab food. Loved it!

  • 3/5 Damian M. 1 year ago on Google
    Beyond average, expensive for the portion sizes, chips were soggy or undercooked. Hamburger burnt. Service was OK although had bread on the bill which we didn't have, so had to send that back.

  • 1/5 Eric L. 2 years ago on Google
    Food was either really good, or just OK. The staff member we dealt with incredibly unfriendly to the point of hostile. We asked for a slice of tomato to give to our 6 month old, Instead he brought out a tomoto "salad" which was about 5 large tomatos chopped up, no dressing or anything etc. We said we just need one piece so please do not waste the food. He refused to take the plate back so we refused to take any. They charged is €9 for a few chopped tomatoes... €9, nothing but full plate of tomatoes that we did not request. If you are not aware, spain is not expensive for food. If you are a tourist, avoid this place at all cost. You will not struggle to find, better food, with better staff at a better price.

  • 5/5 TSG m. 1 year ago on Google
    Great food, a little expensive but it dosent matter. Thank you for the meal sir.

  • 1/5 Elle A. 8 months ago on Google • 2 reviews
    The waiters were absolutely rude. We ordered some tapas there but I also brought some from another place and once they saw that they kicked us out. Although the whole place was empty and there were many tables available, and despite the fact that we deserved to stay since we bought tapas from them, they literally kicked us out. Also, like the rest of the places, they don’t speak any English
    1 person found this review helpful 👍


Call +34 944 16 79 49 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Dancing
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Salad bar
    • ✓️ Food at bar
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Healthy options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Outside food allowed
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
  • From the business
    • ✓️ Identifies as women-owned

Trends



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