Impressive

Very welcoming, friendly and knowledgeable. The staff were all very proud of their delightful re-furbished shop and reception. Our second visit, and the museum just gets better !!!

This is a wonderful little museum, very family friendly and with lots of interest! Plenty to see and enjoy in the museum, but the tour is extra special! Getting to see the inner workings of jewellery making in the 50s and 60s was a real eye opener, and our wonderful tour guide gave lots of additional interesting tidbits and demonstrations. A nice range of gifts too, from 25p for a little cut out of a dog (which you see the guide do!) to high end jewelry from a number of designers. Highly recommended for a morning or afternoon in Birmingham

Everything is as it was when acquired by EH including the dust and debris!

Very good place.

Doing a 6 week course in jewellery making

I love to a guided tour with many interesting stories and information.

It looked like it was a good place to visit, but it was closed,,🤔

Very interesting place, a must place to visit on anyone's list of venues to visit while in Birmingham

Absolutely fantastic. The guides are wonderful and really bring the place alive with their story telling, and the museum itself a fascinating place to step into; like it's been frozen in time. If you're visiting Birmingham (or you live here and have never visited) this is an absolute must-see attraction. Book a tour around the Museum of the Jewellery Quarter and experience what it was like to work in the Smith and Pepper jewellery factory in 1899. The building remains exactly as it did since the day the factory closed for good, the workers tools left sprawled on the work benches with jewellery littering the shelves. The museum tells the story of Birmingham's famous Jewellery Quarter, including a demonstration of jewellery making techniques, and a tour around the actual factory itself.

A great little museum. William the tour guide was excellent - very entertaining and interesting. An hour well spent. Lovely and warm as well, which is what you want in February. It was almost eerie to see the papers and machines how the last workers left them in the 80s. It really brought the era to life for me. Good selection of coasters in the gift shop.

Closed! No info whether it will reopen properly. Poor advert for Brum.

What a treasure! This museum is absolutely fascinating and the hour long tour is a bargain at just £7. Judy our guide was really informative and really brought the former jewellery manufacturers to life!

Amazing insights into jewellery making in the heart of the jewellery making industry of the UK. A real time capsule as the factory is as it was left in 1981...untouched

Really interesting step back in time. They provide brief tours that provide a thorough background of the era and the people who worked at and ran the jewelry factory. It also includes several demonstrations using the antique equipment to make simple jewelry right in front of you! I’m really glad I went and recommend it.

We couldn't go there because apparently it's permanently closed.

great place to learn about british jewerly industry. it is a former jewerly factory which is a museum now, where you can learn all steps how jewrly used to be made back in the days

Very interesting and quirky insight into a bygone era.

It's a great look back at history. Everything is as it was on the day it closed.

Had English Heritage tour with previous owner but all tours follow same experience. Excellent place and absolutely fascinating. Toilets, no shop, no refreshments so take a bottle of water if you need to as tour might take at least 1.5 to 2 hours. Good 'caff' on the main road for a drink etc if you are early for a tour. Wear flat shoes, it's a factory so its not clean.

If you can get on to a tour, it's very interesting, especially if you like run down urbex type places.

NB You need to book and pay for the visit in advance. It is well worth it. The tour takes around an hour and a half and it is fascinating. Our guide was an extremely knowledgeable volunteer. The factory is as it was left in the early 21st century and provides a snapshot of the work done there over the preceding 100 years or so. We'll worth booking.

Interesting place. Needs more attention to visitor flow

Historic silver factory which has been left untouched since the day it closed.

A fantastic insight into the production of silverwear. The factory is as it was left on the last day of production.

Interesting place, working so didn't get chance to look around properly

Didn't get to go in, as we was on another event which went passed here, but we did get a 2min lowdown on the place!

An amazing look inside the workings of a silver factory. The sheer number of dies is phenomenal, and the fact that it is so well preserved makes it a gem of a place to visit. Highly recommended!

Ok

Great visit

Wasn't expecting much...just went to accompany my other half...but found it fascinating....how excellent jewelry was made by Craftsmen on the simplest machinery. The social history aspect was also interesting.

A time capsule of 1900 working environment

Time warp. Untouched history. Step back 100 years+

This site is amazing, it's a great place to learn more about Brum's industrial heritage. Stepping inside is like unearthing a time capsule, guides are brilliant too - some are former factory workers.

Fascinating, atmospheric and very helpful and knowledgeable staff. Annie Murray

Looks nice

Lots to see, great guide.

(Translated by Google) A friend and I visited the Jewelery Quarter Museum and were very impressed. It is highly commendable that great care was taken to put everything in place "as is" and have it checked by previous staff. We were warmly greeted by the staff and Birmingham would use it if it wasn't for our timeline. nice cafe noticed. The first floor has a wonderful collection of silverware, jewelry and other precious items. There is also a fascinating "natural resources" exhibition for jewelry making on the second floor. However, please don't miss the chance to be guided through the factories and offices by excellent guides. (Original) Bir arkadaşım ve ben Jewellery Quarter Museum müzesini ziyaret ettik ve çok etkilendik.Her şeyi "olduğu gibi" yerine koymak ve önceki çalışanlar tarafından kontrol ettirmek için çok özen gösterilmiş olması çok övgüye değerdir.Biz sıcak personeli tarafından karşılandık ve Birmingham bizim zaman çizelgesi için olmasaydı kullanacak güzel kafe fark ettim. İlk kat, harika bir gümüş, mücevher ve diğer değerli eşyalar koleksiyonuna sahiptir. İkinci katta mücevher yapmak için büyüleyici bir "doğal kaynaklar" sergisi de vardır.Ancak, lütfen mükemmel rehberler tarafından fabrika ve ofislerde yönlendirilme şansını kaçırmayın.

Fantastic time capsule - excellent tour (led by Rachel, I think) of a factory that is just as it was left after its last shift clocked off and went home. That happened, I believe, in 1981, but because it's a factory that hadn't been updated to nineteen eighties standards (due to the owners being so elderly and stuck in their ways), it gives an insight into a much earlier bygone age. Very good indeed!

An interesting insight into how jewellery was made.

The museum of the Jewellery Quarter was a pleasant surprise, a real gem! The tour guide gently talked us through the history of the company on which the museum is established today (Smith and Pepper, a jewellery manufacturing firm which traded between 1899 and 1981). The tour visit tells the daily life of the workers of companies like S&P, mixed with information on society and customs at the time, and - of course - many details about the specific task of the jewellers who worked there. The tour guide even shared some jewellery techniques while sitting at the same table where the company employees did it back in their time!. Beautiful and dedicated tour, which can be continued in a self-guided manner in the various exhibition rooms available within the same building.

Excellent tour by Debbie, incredible place to visit. Kids loved it and really appreciated the effort put into the tour. Fabulous history and fascinating stories. Think if the amount of jewels created here. Wonderful visit thank you

"Nice staff and coffee shop, and the jewelry In the gift shop is made on site" "Great place to visit ,really enjoyed the guided tour" "Great day out, brill tiny family run restaurant, Caribbean brilliant food

Small but very nice, there's an actual workshop

A very good and knowledgeable guide with only a small group

Great place to understand the history of the local area and jewellery making

Been several times but our guide Carl was fantastic and extremely knowledgeable.

Tour guide Charlie entertaining and informative. Loved it

Perfect thank you

The tour is exactly the right length and intensity to maintain interest

Very informative Well worth a visit

A very interesting place. A factory seen today as it was left when it closed in 1981. A great guided tour by Carl. Highly recommended.

The museum experience was underwhelming. The guide was pleasant and on script but unable to give detail when asked questions. Not the best.

A "just as it was" museum. We'll worth a visit

Interesting place to visit,seeing how jewellery used to be made the proper way by skilled tradesmen and women

Great! I really liked Charles as our tour guide!

Very interesting, just as it was left when it was a working jewellers. Great guides with many little stories and demonstrations to bring it to life.

(Translated by Google) Never go there especially on the last visit, the guides speak very very quickly, even with good English it is difficult to understand, they watch their watches all the time, and very expensive for what it is better to go at the pen museum or at coffin works which are much more interactive and interesting museums! (Original) N'y aller surtout jamais a la dernière visite, les guides parle très très vite, même avec un bon anglais il est difficile de comprendre, ils regardent leurs montre tout le temps, et très cher pour ce que c'est il vaut mieux aller au pen museum ou à coffin works qui sont des musées beaucoup plus interactif et intéressant !

Went in a group of four. There were 6 others on the tour. Our guide was a historian by trade but led the tour very ably and interestingly. Knowledgable about the Smith & Pepper Co. Showed the interesting parts of the factory. Didn't labour points or hit us with masses of facts. Showed good skills at the work benches, kept up a good pace and kept the talk entertaining and light humoured. Certainly highlighted the repetitive, skilled, health hazards and divisive aspects of the jewellery trade. £7 well spent and an entertaining and informative 40minutes. Museum is easily accessed from the Jewellery Quarter tram station stop.

The guided tour was excellent and the museum although rather small is interesting and worth the £7.00 entrance fee.

A must go of the city, one of its brightest hidden gems

A must see if you visit Birmingham and auf you are a jewellery/art/ history lover. It is a little place but everything stays like when it was open. The guide explained us about the all history and... I will not say more. Just go and see! I loved it!

wonderful

Actually well worth a visit.

so my wife decided she wanted to go. brilliant..first mistake was deciding to walk. if you follow google maps it is the most direct but boring 30 min walk from town centre. so either get a cab, or wander down the high street. from the outside i was sure i was going to be having a ball, a bit like being dragged round priarmi.. BUT, it was awesome! the guide was engaging and knowledgeable, the insights were fascinating. But the best bit was the continual realisation that this work place had been abandoned with everyone just leaving one afternoon. I realise some artistic license is involved but even my 15yr old daughter appeared vaguely interested...

ok

Small as expected, probably. Historic house, feels crowded even in small group. More talking than actual sightseeing... So you should be really interested into early 20th century jewelry making if you want to come.

Wasn't inspired

Interesting museum. Our guide William was very interesting and knowledgeable. Tea room afterwards was also worth it.

Always an interesting tour, hard to believe that so much fine work done in such primitive workshop. Brilliant

(Translated by Google) Prick place for prick people (Original) Chujowej miejsce dla chujowych ludzie

I went on one of the guided tours and I really enjoyed it. The guide was amazing and I learned an incredible amount. The demonstration was very interesting and I really like how everything was in exactly the same place as it was in 1981.I would really recommend visiting this museum especially with children.