I don't recomend this not only that ordered a personalized burger with cheese and bacon they disn't even put the bacon in just slapped a very soggy and old cheeseburger on my tray and served it to me as normal Here it is with the receit next to it prooving i bought a personalised one with both cheese and bacon

Don't go there. Waited for half an hour in a chaotic queue. Electronic monitor was our of order. They quietly (absolutely with no intention to find you) named numbers. Many orders were lying at the table while people didn't know that was their order.

I ate their before the close, it was full of people, the order came fast. You can't go wrong with a big tasty. Much much better than ordering home.

Horrible service. I was kicked out onto the streets as though i was a common street child. I just wanted to get a bite to eat. We were a group of girls alone in the night shame on the staff for having no morals and casting us out before their listed closing time. The time was 11:30pm and the listing says they close at midnight. A crooked establishment. They turned off the lights whilst we were sitting and they began shouting. They didn’t bother to ask with a sense of self respect. Even 1 star is too much for this so called establishment.

25 ! minutes from payment to picking up my take away happy meal. two people slowly packing the orders, while the place is stuffed with people waiting for their food happy meal, of course, was cold and the water was hot (perfect combo for a +33° outside) the best part - dirty diapers all over the floor in the toilet. stinking. but the employees couldn't care less

I've been to this place 3 times and every time they have something going on. and today again. The system does not work, it is impossible to place an order, they ask you to wait. After 10 minutes I didn't see the point in it anymore. Last time, the system partially crashed, causing the order screen to crash and people creating a crowd. I have never seen anything like this in any country.

I ordered a double mac , and the one burger was missing and the sauce . The personnel was talking only romanian , and we could understand what they were saying.The number of the order wasn't written anywhere, and you have to guess if your order is ready.They also were rude and the where playing with each other . Unacceptable Παρόλαυτα πλήρωσα 40 € και έφαγα ανοστα 'σκουπιδια'

Very nice place

Expect to wait more than usual, the new table service system is not working for such a busy location, as soon as it gets crowded it starts going into a mini collapse with orders both for take away, table service and couriers being done by the same people, they are under staffed for such a huge influx of orders. Better to keep the ordering system, using the screens, but make them all be picked up by the customer and keep employees preparing the meals instead of running around finding tables to serve, useless. Besides, because of the late orders due to the new system expect to see the lowest of people making a fuss shouting and cursing at the employees, don't understand why they don't call security to dispose of them instantly, 21.09.2021 I was looking at a woman cursing at the employees for 10 minutes straight together with her husband, until security arrived they left, not a great experience as a customer. The location attracts the lowest of lows in people, better to keep security on hand and intervene promptly

Very slow in preparing food , Your order can take more than 30 minutes to prepared . Very rude and disrespectful with communication . Not clean place to eat in . I highly not recommend to order from uniri’s McDonald’s

Being from the US and eating McDonald's. My wife, daughter and I were happy with our food. Ordered Big Mac, double cheeseburger and chicken nuggets. All tasted authentic. The fries seemed less greasier and really liked the hot sauce. If not for the cleanliness this place would have gotten 5 stars.

For two ice cream I waited 15 minutes, my number looked like I was served but in reality one of the ladies put it my number on her hand and served other clients. Very slow, crowded and icecream only water.

Had to wait 30 minutes from ordering before receiving our order. Noone on the till to pay cash and everyone pushes to the front so you can't see anything instead of just waiting for the number to be called. The burger was burnt and the bum was hard. There is a separate counter for some drinks orders so after waiting and being told to go to the other counter, I then had to wait again!

Very very clean. Very busy until 00.00. Atmosphere outside with the big fountains lit up was energetic.

Standard McDonalds in the heart of Bucharest near Old Town and Parliament, quick service and large seating. Very busy yet order is served under 5 minutes. There’s a attached McCafe which serves mouth watering juices as well as lovely coffees. Great service at a good central location

Nice, clean, quick service - next to many shops)

Just like any other McDonald's restaurant, crowdy, not too clean unfortunately, the furniture quite old, the food is good, McDonald's style of course, same products everywhere. The staff is ok and hard working. Sometimes they don't just keep it up with the big number of orders. Other than that is OK.

I recently had an extremely disappointing experience at McCafe. I ordered a drink,i find a hair in it. This completely ruined my visit and left me feeling disgusted and unsatisfied. It's incredibly disheartening to receive a product that is not only unhygienic but also reflects a lack of attention to detail and quality control. I had expected much better from a reputable establishment like McCafe. This incident has left a lasting negative impression on me, and I'm hesitant to visit again in the future. I hope they take immediate steps to address this issue and ensure that such incidents do not occur again.

The guard was very rasist. He kiked out a foreigner and was very mean for absolutely no reason just because he did not like him. The foreigner was very kind and respectful.

A very busy outlet. Lots of customers to attend to. In case you need to grab something to eat, you need not be in a hurry. However, the outlet is neat and warm.

Comfortable place and enjoy your meal

The worst big mac and burger i have ever in the world. There is no taste of beef. Full of onions, no big mac sauce taste. All was like potatoes without sauce..

Nice place but they charge for ketchup

Nice place for a get together with some friends or your loved ones. Only downside experience I've had is that they are most often than not overcrowded resulting in long queues beyond the capacity of the attendants and therefore resulting in slow customer service.

Very crouded and you spent a lot of time waiting in the row but this is usual for McDonald's. Personal I'm not a fun of McDonald's but for a fast-food I can say it is decent but not very cheep. But they have good offers with the app.

Nice but rather crowded. The place also did not have the self order machines which is a shame. Also, just know that for condiments they charge extra.

Pretty clean consider how many people come here.

I found out MacDonald makes the original taste in Bucharest. I was happy to have it there.

Long que and very slow customer service

Vin aici de când eram mic, îmi place ce pot sa zic...

(Translated by Google) Disastrous! (Original) Dezastruos!

Servirea lasa de dorit,fetele se misca foarte incet

(Translated by Google) suuuper, has a bathroom, toilet .. (Original) suuuper, are si baie, toaleta ..

(Translated by Google) It's ok (Original) Este ok

Fast food services

(Translated by Google) Sad and inanimate as it once was (Original) Tristă și neanimată cum era odata

Cold fries, slow service

Ok

(Translated by Google) They were wrong several times in the orders, cold potatoes, hot coke and no ice, horrible attention. (Original) Se equivocaron varias veces en los pedidos, patatas frías, coca cola caliente y sin hielo, atención horrible.

(Translated by Google) f cool the more we come the more we eat (Original) f misto mai venim mai mancam

Huge queues, no ordering kiosks.

Nice place!

(Translated by Google) Very nice. (Original) Foarte drãguț.

Very crowded place with few empty seats (most of the times)

(Translated by Google) It is located in an area with a lot of animation, the products sold are varied, fresh, warm or cold and prepared on sight. "It's a good stop" for any passer-by. For now, the situation is delicate because we are ordering and leaving. ? (Original) Este amplasat într-o zona cu multă animație, produsele vândute sunt variate, proaspete, calde ori reci și preparate la vedere. "Este un popas potrivit" pentru oricare trecător. Pentru moment, situația este delicată deoarece comandam și plecăm. ?

(Translated by Google) The first McDonald's in the country, yes. Due to excessive congestion, it is often the case that the dishes are confused or the order is incomplete. It's not necessarily annoying, of course. But from my perspective, the order space is too small for the large flow of customers. Besides, the toilets are right next to the area where you pick up food ... which sometimes creates olfactory discomfort. (Original) Primul McDonald's din țară, da. Din pricina aglomerației excesive, se întâmplă de multe ori să se încurce preparatele între ele sau să fie incompletă comanda. Nu e neapărat deranjant, se înțelege. Însă din perspectiva mea, spațiul destinat comenzilor este mult prea mic pentru fluxul mare de clienți. Pe lângă asta toaletele sunt chiar lângă zona de unde ridici mâncarea...ceea ce uneori creează disconfort olfactiv.

(Translated by Google) Quality at a low price (Original) Calitate la pret mic

(Translated by Google) The cashier collects with the same gloves with which she packs the food. We were still wondering how the virus spread. Make the cashier and the packer / deliverer separately, sell food after all ... (Original) Casiera încasează cu aceleași mănuși cu care și ambalează mâncarea. Ne mai miram cum se răspândește virusul. Faceți casierul casier și ambalatorul/livratorul separat, vindeți mâncare pana la urma urmelor...

(Translated by Google) I asked to be plain because of my allergies to mayonnaise and they do what they do with mayonnaise I asked 2 times chicks sound plain yes And they say yes, but from where (Original) Eu am cerut sa fie plain din cauza alergiilor mele la maioneza si ei ce fac pun maioneza am întrebat de 2 ori puisori sun plain da Si ei zic că da dar de unde

(Translated by Google) Psrvsre no, bad food (Original) Psrvsre nu,mâncare proastă

(Translated by Google) First of all, you have the common sense to answer the phone, if you still have an assigned number. Secondly, check your employees and if they no longer face the front, move them back, as it is not normal for an order of over 100 lei not to receive the drink at one of the 3 menus ordered, it is not normal to receive normal potatoes, if you ordered a twister, because if I still get what the employee wants, maybe it would be better to pay all the employees in my place !!! (Original) In primul rand, aveti bunul simt sa raspundeti la telefon, daca tot aveti un numar alocat. In al doilea rand verificati-va angajatii si daca acestia nu mai fac fata in front, mutati-i in back, ca nu e normal la o comanda de peste 100 lei sa nu primesti bautara la unul dintre cele 3 meniuri comandate, nu e normal sa primesti cartofi normali, daca ai comandat twister, pentru ca daca tot primesc ce vrea angajatul, poate ar fi bine sa plateasca tot anagajatul in locul meu!!!

Good atention, but the big mac is more like a salad instead of a burger

(Translated by Google) The food is still packed (Original) Inca se ia la pachet mancarea

(Translated by Google) I ordered a Big Mac Menu through Food Panda and received the almost empty box of potatoes. Mockery from employees. (Original) Am comandat prin Food Panda un Meniu Big Mac si am primit cutia de cartofi aproape goala. Bataie de joc din partea angajatilor.

(Translated by Google) ♥ ️ (Original) ♥️

(Translated by Google) Congratulations to the team for the system implemented during the pandemic! (Original) Felicitari echipei pt sistemul implementat in timp de pandemie!

(Translated by Google) The McDonald's guard seems to have become a manager and he decides who to kick out of the restaurant and especially Gica goes against pride saying that let's see if you enter the restaurant or if you will be served conditions in which I wore a mask at entrance and now I took my own temperature in a normal way being 35.5, once, when the last time I came and there was a manager there was answered that yes it's ok that he wears a mask, but now this "gigel let` I show you "he went to the girls from the orders to tell them expressly not to be served, I would at least like this gentleman to be sanctioned for hostile behavior towards the customers who come there. And I will think several times next time if I want to enter a place where those customers who support and pay for that business are treated like useless guinea pigs. (Original) Paznicul de la McDonald's se pare ca a ajuns manager si decide el pe cine da afara din restaurant si mai ales se da si Gica contra la orgolii spunand ca hai sa vedem daca intri in restaurant sau daca vei fi servit conditii in care am purtat masca la intrare si acum mi-am luat singur temperatura intr-un mod normal fiind 35.5, odata, ca data trecuta cand am venit si a existat un manager acolo s-a raspuns ca da e ok ca poarta masca, dar acum acest "gigel las` ca-ti arat eu" s-a dus la fetele de la comenzi sa le spuna expres sa nu fiu servit, as dori cel putin sa fie sanctionat acest domn pentru comportament ostil fata de clientii care vin acolo. Si ma voi gandi data viitoare de mai multe ori daca voi vrea sa intru intr-un loc in care respectivii clienti care sustin si platesc afacerea respectiva sunt tratati ca niste cobai inutili.

Ok but usually super crowded

(Translated by Google) if you don't have food at home come in. My name is George Anton, I'm a film director and (Original) daca nu ai de mancare acasa vino incoa numele meu este George Anton, sunt Regizor de film si

????

Convenient

(Translated by Google) Full of crows (Original) Plin de cioroi

No parking

(Translated by Google) fain (Original) Fain

(Translated by Google) Good (Original) Bun

(Translated by Google) Excellent food fast serving communicative staff (Original) Mâncare excelenta servire rapidă personal comunicativ

(Translated by Google) It's a great restaurant (Original) Este super restaurantul

McDonalds is as usual - you either like it or you don't. What is interesting is their decision to open only some of the self-service kiosks "for Covid safety". Obviously they opened only the ones in close proximity to each other.

Since they implemented the new ordeing system you have to wait 10inues even for an ice cream.. crazy.. otherwise, good old McDonald's

Very hardworking people here, good job! They are like ants, running all day to serve the food. I really appreciate you people for feeding such hungry and impatient customers!

Great staff! Great employees! Please give your team a raise. staff was very nice today 4th of September. Kindness is a word to describe this regular McDonald's. *EDIT : Unfortunately they've forgot to add me the sauce which was included and they've "mixed" my orange juice with an apple juice ".

8 minutes for an filet o fish...

Good reliable Mc Donald's.

Nice as always , very good icecram... 4 star for cleaning... bit dirty

Modern MC Donald's. Very clean inside and the toilet was very clean too. Music isn't to loud. All in all good MC Donald's

Special breakfast, great service

It has stairs in entrece so hadicaped people cant enter

Quite nice and pleasant inside. Would recommend

This Mcdonalds is always open whether there is lock down, new year or any holiday also. It is the best place for foreigners and local people in town. Love this mcdonalds.

Quick delivery and nice, professional staff. You also have Mc Café in the same place.

Very good fast food, and a well-known company

This place is pretty crowded since it's in the middle of Bucharest, but you still have chances to find a seat to eat. I really have a problem with the hygiene tho, especially in the toilets. Had a pretty bad experience today, but I don't want to share anything too graphic here lmao. I know the staff works hard, but I wish they would pay more attention to this problem

23:00 all tables are overloaded with leftovers from people which have gone long ago. (I get it - every one should clean after themselves, but where is the personell who throw in garbage after those who did not) potato crisps were overfried, seems like on very old fat. big tasty was ....different from usuall, can't explain.. as a result I had diarrhea at night.. I do not know if this McDnlds is ok at day time, but my experience is awful

They have delicious ice-cream. Clean and tidy place, large place with phone charging possibility, friendly staff and welcoming atmosphere.

Good staff. Other way same as everywhere. Only 4 star becouse the toilet also same messy

I was very happy with the customer service at this location, the self ordering machine did not allow me to order breakfast past 1030am, but the manager allowed me to order breakfast from the register after that time. I also tried the carrot cake which I don't recommend it wasn't very good and over priced.

I mean... It's fast food. What can one say about McDonald's that hasn't been said before?? I prefer it for the play area at the upper level... Especially when it's boiling hot outside.... Friendly and helpful personnel.

McDonald's standard feel. Order and Machine kiosk and pick up Order. Neat seating area. Close to all major tourist destinations like Old Town etc.

It was okay-ish. Place is pretty crowded and took a long time to get the order. Also, a bit disappointing was that the order was not as I've placed in the touch menu. Tbh, I didn't had the nerve to go and ask then to fix it. Food it self was fine.

The McDonalds in Europe are much better and the food is definitely tastier ( healthier chicks perhaps ??) , but this location in particular looks more like a restaurant than a fast food. Loved it !

I ordered an ice-cream and a pie. They didn't screw up the order and nothing was missing like it usually does so kudos to them.

Perhaps the worst run McDonalds I’ve ever seen in the world. Absolute chaos. Orders being lost constantly. Cannot find anything. Massive crowd getting steadily worse. Angry looking security bloke really completes the image. Will never go near this place again.

A lot of ways in which you can order. Best way is for you to pick it up at the counter. Very very busy place but the food is fresh and warm

The worst Mc service we've ever had! Extremely long waiting time for a fast food, without order. Disrespectful.

Went on a Sunday evening and the place was obscenely busy. Could barely find a seat. Waited for about 20-25 mins for my order. Could be better prepared for heavy customer traffic. It’s fast food, isn’t it?

The biggest problem is cleanliness (for me at least), but considering the number of people they have I understand. Because they have so many orders sometimes takes too long, and also the quality of the orders can sometimes be bad (either missing something, or not looking good). The food is the same as in any McDonalds Romania, the problem is the number of people, and how dirty the space gets.

In one word: Chaos! Ordered at 18:52 got it at 19:26. It would have been faster if i went to a proper restaurant în old city center.

The place is OK, as much as a McD can be. The only thing, valid for all of its points of presence here, is that the self ordering app is not that self-explanatory as it should be, and the machines it runs on use unactivated copies of Windows OS. Pretty weird for such a company not to have a (small, compared to its income) budget for licensing OS on its public usage machines.

The music machine for children is much too loud for the people on the top floor, I could not enjoy my food.

Been here a few times in the last few days, always waited around 10 minutes for an order, even when there were no customers. I travel a bit around the world and I must say that the organization of work here is lame. Today I waited 17 minutes for 3 sandwiches (traditional) and a Shake, some restaurants wait that long for food, not fast food. In addition, everything was not even warm, just lukewarm. Probably it was prepared much earlier, but the publisher couldn't keep up (although again, there were barely a dozen customers) and I got almost cold sandwiches. I really don't know what the situation would look like if they suddenly had as many customers as in other big European cities in the centres.

One of the worst McDonald's stores i have ever visited. We were waiting for our order more than 45 minutes. Eventually we succeeded to find a table and take the order on our hands but we found out that our drinks were missing and the fries were cold.

Typical McDonalds, pretty busy on the weekend. My burger was alright, nothing to complain. The only downside was that the display for the orders didn’t work properly and the staff would only call the numbers in Romanian. Lots of kids hanging around in the weekend, but nevertheless the restaurant was not too messy when I was there.

Very messy restaurant, without soap at the bathroom, the bathroom very dirty. I understand that is a central restaurant with many people visiting, but that isn't an excuse for all the dirt and mess at the bathroom. I told the personal about the soap problem, but they didn't do anything...

Most unclean McDonalds I ever met. Service reflects the above, although the order is displayed as ready "green" it is not and you have to wait to be called. Now, that would work if somehow order 91 would not be served, before order 25. And make sure you get yourself a tray,somehow, otherwise it will be handed to you... The only clean place is the coffee area. The coffee it's just strong...and nothing else... The upside is, if you are 16 year old and couldn't give a... much about the above, it is cozy place to hangout.

My first visit is much different from the 2nd visit 1: Stuff is polite, they wanted to help us with ordering on the touch screen Great that there's a separate toilet on each floor, I didn't see anything like this in most of McDonald's I visited 2: No delivery to the table, huge line of people who are waiting for their orders, screen doesn't work, the people who bring the food not always repeat the numbers also in English. Though it was Sunday evening, the working screen would help to make it better, so people know how long to wait and see when order is ready

Rude and unprepared staff. Order screen isn't relevant at all with orders being skipped all the time. You have to wait 40 min for the order. No management in place. Orders are wrong 2/3 times.

A medium to big size McDonald, in a important crossroad of Buchatest which is Piata Uniri. At the ground floor of the Unirea Shop, you can have a quick bite or meet someone. It share the area with a coffee shop where you can charge your mobile or use the installed tablets while having your coffee.

You have to pay even for sugar,otherways the tea comes with no sugar sachets.Ordered a lemonade,paid for sugar and honey,it came sour with not a dip of honey. Burgers look like they were shrink by magic,the big french fries portion smaller than in other countries. 1 ketchup/mayonnaise sachet is 1 euro!

George the security guard was really amazing! We had great conversations about the culture of Romania. If you are in Bucharest, you really should go the the McDonalds and meet George! He is my friend forever!

Legendary place in Bucharest, one of the well-known meeting spots, probably the most used by the locals. The space & atmosphere is just what is supposed to be.🦾🏆

Disgusting service! I've been waiting for a single ice-cream for over 15 minutes. My order has already disapeared from the screen, and I had to ask several times about it. Employees work very slowly, process orders randomly. It's a total mess.

every time I go here, the food takes 15-30 minutes to be prepared, and the cashiers will be rude to you when they take it off the screen without finishing your order. Find somewhere else to eat if you are in the area

This is the epitome of Slow Food. Waited 36 mins for my order. Honestly waste of my time. Ordered on a random evening in August. It annoyed me to my core. Avoid this McDonald’s if you’re looking for fast food.

Very long waiting time for the food, way too long even for a central location like this. The atmosphere wasn't great because the place was crowded with loud teenagers sitting around long after finishing their food, some of them not even ordering anything. Otherwise okay, food was as expected for McDonald's. The McCafé area is actually good, they have great coffee.

Here I had the worst experience ever in a McDonalds travelling around the world. On 1st January it was the only shop open so we had to go there for breakfast and lunch. Not bad, I like Mc. They put only one(!!!) girl to serve the coffee creating a very long queue (not girl's fault which she made the best she could): for a coffe 25 minutes of waiting at 11am. But the best part was at lunch. We ordered at 14:45 and our meal was ready at 16:15: ONE HOUR AND A HALF IN A FAST FOOD. They said to us that it was normal but I pointed out that was not normal that people that came after us were served first. It seems that they lost our order at the bottom of all orders. Useless to say that the sandwiches were horrible. Bad knowledge of english and complete staff chaos. If we went to a proper restaurant we had been served much much faster (and eaten better) Two honorables mention to the coffee woman, alone against a crowd of tourists, and the cleaning lady with glasses which kept the restaurant very cleane and comfy.