My experience was awful. I went in asking for a simple treatment and they refused to help me. Never heard of a private hospital refusing a customer willing to pay and also someone who is seeking medical care. They would not even give me a reason why. I recommend avoiding this place.

I have never seen rude people like those receptionist women, especially that place is a private hospital, if you have a stuff they must to be kind towards to the pacient there. when you ask something they explain roughly and they never help. I hope you change your receptionist because of them I never think to go there again even you have the best doctor. And I never recommend to someone. First they must to know how to speak with clients.

(Translated by Google) Very poor quality services, similar to those of the state, but at much higher prices. Nurses and nurses very OK, in the rest ... from the reception to the doctors a note higher than 1 is not worth it. For a surgery that cost 8000 lei (a simple foot surgery for some varicose veins) with one night of hospitalization, not even the phone at the end of the operation to the family could honor him. Doctors create scenarios that state that the patient should raise the costs of surgery and raise the cord. I do not recommend. (Original) Servicii de foarte proasta calitate, asemanatoare cu cele de la stat, insa la preturi mult mai mari. Infirmierele si asistentele foarte OK, in rest... de la receptie pana la doctori o nota mai mare de 1 nu merita. Pentru o interventie chirurgicala care a costat 8000 de lei (o simpla interventie la picior pentru niste varice) cu o noapte de spitalizare, nici macar telefonul la finalul operatiei catre familie nu au putut sa il onoreze. Doctorii creaza scenete ca la stat in urma carora ar trebui ca pacientul pe langa costurile mari ale interveniei sa pluseze si cu spaga. Nu recomand.

When you arrive to check-in at the front desk, they immediately ask for money. In our case, the doctor was not even in the hospital, they asked for payment without sharing this delay with us. When we arrived at the consultation room, the assistant said we should wait, but no info on how long. Unfortunately, these are habits from the old state owned medical system, no respect for the patient and fully taking advantage of their situation to get more money. The place is crowded, chaotic, the appointments are just indicative, lots of delays, people without appointment, etc. Definitely would not recommend

Horrible place. Certain doctors here believe the patient deserves no dignity and must be humiliated publicly to know who's boss. Reception awful, spent 35 minutes waiting.

(Translated by Google) I can say that I am extremely disappointed that the doctors did not come to explain what they did, what they found and what to do. The nurses say everything differently in the sense that the doctor will come to the salon and explain, another says after 3 hours after the investigation, that "no longer the doctor, tomorrow morning after 8 o'clock", the 2nd day cbd the patient should be discharged, I wait until 12 and 30, the yoga doctor does not vibrate. I ask the assistance if someone vibrates to explain what he found what and how, "the doctor does not answer and tells me that we can go to the reception desk that they give us the documents and that the explanation is also in the documents. I was amazed, I did not expect, especially since I paid 1700 kei for an angiography, and, finally, they said that I still have to pay 128 kei for not knowing what. Very boiled disappointed. (Original) Pot spune ca sunt extrem dezamagita pentru faptul ca medicii nu au venit sa explice ce au facut,ce au gasit si ce este de facut .Asistentele spun toate diferit in sensul ca va veni d-l doctor la salon si va va explica,alta spune dupa 3 ore dupa investigatie ,ca " nu mai este doctirul,maine dimineata dupa ora 8",a 2 a zi cbd trebuie externat pacientul,astept pana la 12si 30 ,doctorul ioc,nu vibe.Intreb asistenta daca vibe cineva sa imi explice ce a gasit ce si cum,,suna doctorul care nu raspunde si imi zice ca putem pleca la receptie ca ne dau documentele si ca este si explicatia in documente. Am ramas stupefiata,nu ma asteptam,mai ales ca am platit 1700 kei ptr o angiografie, si, cica,la sfarsit au zis ca mai trebuie sa platesc inxa 128 kei ptr nu stiu ce. Foarte fiarte dezamagita.

Paid BIG money and I have never been treated with so much disrespect in my life. Not to mention how stupid those so called ‘doctors’ are. Do yourself a favour and don’t go there.

DISGRACE! I won't even give a star if I could for the disappointment I had with this clinic. I did an appointment from 2 months ahead with doctor Alexandru Vladimir Ciurea, as I live abroad and I booked my tickets, all good, until one day before I arrived got a message from them as a reminder for my appointment, then the next day when I arrived to Bucharest, I received a message saying "your appointment has been cancelled. The Doctor is not coming!" WHAT?? The fury I felt at that moment thinking that I spent my money to fly there so I can finally see the doctor and the effort I went through, because I had to pay more money to book an hotel in Bucharest, as I live quite far from the capital. I wished I had read the reviews before I'd book my tickets, shame that such a good doctor work in that place. And when I phoned the secretary to tell her what happened, she wasn't helpful at all, plus I didn't like the tone of her voice. Thank God I haven't re-book my appointment with this so-called "serious" clinic!!

(Translated by Google) And a star seems too much to me. No one comes to the hospital with pleasure. We are not talking about high prices, we are talking about the disinterest shown, about the lack of empathy and professionalism. To take a patient after 6 days of hospitalization with eschar, to discharge him for 4 hours, during which time to defy him shamelessly, seems inconceivable to me. You don't encourage a man to have surgery and then tell him he shouldn't have done it. It's not all about the money raised. You are not a simple srl, you do not repair objects but people, people who have a soul, are scared and full of pain and I see all hope in you. After all this unpleasant experience, I do not recommend the oncology department of Sanador Hospital in any way. And by the way, I see favorable reviews from public figures. Dear stars, if you weren't acquaintances, would they behave the same? (Original) Și o stea mi se pare prea mult. Nimeni nu ajunge de plăcere la spital. Nu vorbim despre prețuri, oricum mari, vorbim despre dezinteresul arătat, despre lipsa de empatie și de profesionalism. Să iei un bolnav după 6 zile de spitalizare cu escara, să-i faci externarea timp de 4 ore, timp în care sa-l sfidezi cu nerușinare, mi se pare de neconceput. Nu incurajezi un om să facă operație că apoi să-i spui că nu trebuia să o facă. Nu totul se rezumă la banii incasati. Nu sunteți un simplu srl, nu reparati obiecte ci oameni, oameni care au suflet, sunt speriați și plini de durere și toată speranța o văd în voi. După toată experiența asta neplăcută, nu recomand secția de oncologie a spitalului Sanador sub nicio formă. Și apropos, văd recenzii favorabile de la persoane publice. Dragi vedete, dacă nu erați cunoscuți se purtau la fel?

(Translated by Google) I watched the posts and didn't want to think it was. I called the call center to find out how much it costs to remove polyps from a 5-year-old child. natural, in my opinion to know the prices. You know what to expect, right? Well, no. You can't find out the prices of a polyp removal surgery without a referral doctor. That is: a doctor from the Sanador network to recommend your intervention. The family doctor or other doctor is not good. In other words, just to find out the price of a polyp removal surgery, you have to pay for a consultation. It's like a brothel ... (Original) Am urmărit postările şi nu am vrut să cred că este chiar aşa. Am sunat la callcenter să aflu cât costă să scot polipii la un copil de 5 ani. firesc , după părerea mea să afli preţurile. Să ştii la ce te aştepţi, nu ? Ei bine, nu. Nu poţi afla preţurile unei intervenţii chirurgicale de scoatere a polipilor dacă nu ai un medic trimiţător. Adică : un medic din cadrul reţelei Sanador care să-ţi recomande intervenţia. Medicul de familie sau alt medic orl nu este bun. Cu alte cuvinte, numai ca să afli preţul unei intervenţii chirurgicale de scoatere a polipilor trebuie să plăteşti o consultaţie. Parcă e bordel...

I went to Sanador emergency dept. with 4 day persistent headaches after my covid vaccination, only they had a neurologist and MRI on Sunday but they just turned me down saying "no one can say if you have problems, we are full now". That's very incompetent and ignorant for a hospital personnel (it was a doctor).

I wished they had a minus 5 stars option, this hospital is the worst i have ever been to, i paid 3200 euro to remove a stone in my kidney I was expecting to be looked after and respected since this is a private hospital but no the girls at the office where rushing me barely explaining and helping they were more busy laughing and gossiping with their colleagues absolutely disgusting, I paid for a single room to be alone but what they tried to do is put me with another patient in the same room i told them i paid for a single room and they said I had to wait 30 mins until a reserve room was available i ended up waiting 1 hour and 30 mins this infuriated me, there is no difference between this hospital and a state hospital i actually i think the state hospital are more kind and more respectful then this private hospital, please avoid at all cost DO NOT COME TO THIS HOSPITAL.

Quite satisfied with the services and especially with the final result.

Awfull client service. Awfull nurses empaty and post surgery patient emotional care. More and more like a very clean and very expensive state hospital. Waited more than four hours for paperwork to be ready at the end with no medical reason. Process problems all over the place. Medical act ok mainly due to medics. I do not recommend.

(Translated by Google) 1600 lei to realize that I have renal colic. 390 lei for a covid test, without efficiency, speed ... almost 48 hours passed without result (the site says the next day ...). Embarrassing! (Original) 1600 lei sa realizeze ca am colica renala. 390 lei pr un test covid, fara eficienta, rapiditate...au trecut aproape 48 ore fara rezultat( pe site scrie a doua zi...). Penibil!

(Translated by Google) She doesn't deserve a star, the girls at the reception seem to come from another world. Full of them, arrogant, they speak loudly and even more so when you open the door. Very ugly. Dive of 2 lei, full of harps and pools with no minimum of education. Scarba mi.e de voi. (Original) Nu merita nici o stea, fetele de la receptie sunt de parca venite din alta lume. Pline de ele, arogante, vorbesc rastit si mai mai ca te da si afara de,cum deschizi usa. Foarte urat. Dive de 2 lei, pline de arfe si basini cu nici minimum de educatie. Scarba mi.e de voi.

Disgraceful treatment (both by staff on site and call centre). I was at no point told where I was meant to go and what to do, I had to spend more than 3 hours on the phone to get access to the results of the tests I took (I was told by the staff that someone else can pick up the results for me, but they didn't mention that I need to sign a request for that to be possible). I asked for a solution to my problem and I was repetedly told "there is none.". On top of all that, I was charged for a test I did not take. I have never written a review on Google Maps in my life, no matter how bad the experience, but this was outrageous. A complete waste of time, money and nerves.

(Translated by Google) About ioana ghervasie- Radiology and Medical Imaging. Remember good people, those who need to perform a CT or MRI and you have opted for Sanador. The conclusions of these investigations are very important, sometimes decisive for a man's life, especially in serious cases such as my husband's. In May 2020, my husband, God bless him, diagnosed in 2017 with right piriform sinus neoplasm (throat cancer) received from Dr. Bertesteanu, head of the ENT department at sp. Coltea (whose patient he was) the indication to perform a new CT. Also from the doctor's office a phone number and a "recommendation" with dedication to perform the CT in Sanador. From the very beginning, the lady made an unfavorable impression on me: a stinging, arrogant, distant and stingy person with the time given to patients and companions, but that was nothing. Later I would understand what a bad role this woman played (I can't call her a doctor) in the events that culminated in the outcome of my husband's death. In the 4 years since he had been diagnosed with cancer (and even before for a herniated disc) my husband had had to do many CT and MRI scans at various private clinics. All but all of the doctors who performed them rightly requested the medical history file to compare the last examination with the previous ones, in order to see the history and evolution of the tumor. Absolutely necessary, isn't it? I was surprised when Mrs. Ghervasie didn't want to take it, to see the file, she didn't need it, she didn't waste her time with something like that… In addition, the 2nd day less than 24 hours after performing the CT, "the result" it was ready, which had never happened before. Each time, at Affidea, Gral, Medlife, Neolife or Regina Maria, wherever I had done CT or MRI before, the result of the investigation came after at least a week. I think I should publish this result of Mrs. Ghervasie or take it to the College of Physicians: be schematic and be optimistic in the sense that the tumor was gone… ?! An ENT doctor to whom I sent the CT result later wrote to me: <If I have to go after CT- the news is wonderful !!! That is, he is no longer cancer, he can recover…> And he died 2 months later because of the tumor that not only had not disappeared but had also spread to the spine. I am a man of faith and fear of God who would not unjustly blame anyone but I am convinced that Mrs. Ghervasie superficially treated my husband's CT (if done properly) and the result of the 2nd day was wrong and very far from the truth. And for this creation of Mrs. Ghervasie I also paid 1200 lei…! Of course it is not about money but about the life of my husband who was brutally and painfully put to death and because he had the misfortune to fall into the hands of this irresponsible, arrogant and soulless woman whom I, one, again refuse to I call her a doctor. I would call it something else but I know I have no right to judge. I trust that GOOD GOD gives to everyone according to deed and reward, sooner or later… I know I can't bring my husband back but I hope that, writing these lines, I will warn those who need to do CT or MRI, not to have experience, our drama… (Original) Despre ioana ghervasie- Radiologie si Imagistica medicala. Luati aminte oameni buni, cei care aveti nevoie sa efectuati un CT sau un RMN si ati optat pentru Sanador. Concluziile acestor investigatii sunt f importante, uneori decisive pentru viata unui om mai ales in cazurile grave cum a fost cel al sotului meu. In luna mai a anului 2020 sotul meu, Dumnezeu sa-l odihneasca, diagnosticat din 2017 cu neoplasm sinus piriform drept (cancer la gat) a primit de la dr Bertesteanu, seful sectiei ORL de la sp. Coltea (al carui pacient era) indicatia de a efectua un nou CT. Tot de la cabinetul d-lui doctor un nr de telefon si “ o recomandare” cu dedicatie pentru efectuarea CT-ului la Sanador. De la bun inceput d-na mi-a facut o impresie nefavorabila: o persoana intepata, ingamfata, distanta si f zgarcita cu timpul acordat pacientilor si insotitorilor dar asta nu era nimic. Mai tarziu aveam sa inteleg ce rol nefast a jucat aceasta femeie (eu nu pot sa o numesc doctor) in derularea evenimentelor care au culminat cu deznodamantul mortii sotului meu. In cei 4ani de cand fusese diagnosticat cu cancer (si chiar si inainte pentru hernie de disc) sotul meu fusese nevoit sa faca multe CT-uri si RMN-uri la diferite clinici particular. Toti, dar toti doctorii care le-au efectuat cereau, in mod justificat, dosarul cu istoricul medical ca sa compare ultima examinare cu cele anterioare, pentru a vedea istoricul si evolutia tumorii. Absolut necesar, nu-I asa? Am fost surprinsa cand d-na ghervasie nu a vrut sa ia, sa vada dosarul, nu avea nevoie, nu isi pierdea timpul cu asa ceva…In plus, a 2-zi la nici 24ore de la efectuarea CT-ului, “ rezultatul” era gata, ceea ce nu se mai intamplase pana atunci. De fiecare data, la Affidea, Gral, Medlife, Neolife sau Regina Maria, oriunde facusem inainte CT sau RMN, rezultatul investigatiei venea dupa cel putin o saptamana. Cred ca ar trebui sa public acest rezultat al d-nei ghervasie sau sa il duc la Colegiul Medicilor: f schematic si f optimist in sensul ca tumoarea disparuse…?! Un dr ORL caruia i-am trimis rezultatul CT-ului mi-a scris ulterior: <Daca e sa ma iau dupa CT- vestile sunt minunate!!! Adica nu mai este cancer, isi poate reveni…> Iar el se stingea 2 luni mai tarziu din cauza tumorii care nu numai ca nu disparuse ci se extinsese si la coloana vertebrala. Sunt un om cu credinta si cu frica de Dumnezeu care nu ar invinui pe cineva pe nedrept dar am convingerea ca d-na ghervasie a tratat cu superficialitate CT-ul sotului meu (daca a fost efectuat cum trebuie) iar rezultatul de a 2-a zi era eronat si foarte departe de adevar. Iar pentru aceasta plasmuire a d-nei ghervasie am platit si 1200lei…! Bineinteles ca nu este vorba de bani ci de viata sotului meu care a fost curmata cu brutalitate si multa suferinta si pentru ca a avut nesansa sa ajunga pe mana acestei femei iresponsabila, aroganta si lipsita de suflet pe care eu, una, refuz din nou sa o numesc doctor. As numi-o in alt mod dar stiu ca nu am dreptul sa judec. Am incredere ca BUNUL DUMNEZEU da fiecaruia dupa fapta si rasplata, mai devreme sau mai tarziu…Stiu ca nu mai pot sa il aduc inapoi pe sotul meu dar sper ca, scriind aceste randuri, sa ii avertizez pe cei care au nevoie sa faca CT sau RMN, sa nu aiba parte de experienta, de drama noastra…

(Translated by Google) I have been a subscriber for over 10 years and I pay a lot every month for the most expensive type of subscription, do I have to pay 7 RON / 30 minutes to use the hospital's underground parking? Seriously?! A "luxury" hospital that does not have parking for subscribers ... (Original) Sunt abonat de peste 10 ani si platesc o groaza lunar pe cel mai scump tip de abonament, trebuie sa mai platesc si 7 ron/30 de minute pentru a utiliza parcarea subterana a spitalului? Serios?! Un spital “de lux” care nu are parcare pentru abonati...

I called to make an appointment with an ENT specialist. They offered an appointment that same day. The cost was very low compared to US. Clean facility, all staff we interacted with was very nice, short wait time, the doctor was very professional and took her time consulting my child. Great experience.

EXPENSIVE, POOR QUALITY DOCTOR, NO CUSTOMER SERVICE. Appointment made with a ENT specialist. Was not impressed by the quality of the consultation. Neurofen based Treatment (obviously) did not work, and my symptoms got even worse after 3 days. I called the reception to get the treatment adjusted. They said the doctor is not working, they refused to call her and suggested a new appointment only in 5 days !! $$$$$ more dollars $$$$$ When I pay 250 Lei for a consultation in a private clinic, I expect a customer service. Unfortunately nothing in Senador ! I ended up in the public hospital specialized in ENT problems , I paid Zero Lei and got a successful treatment. Bad experience in Senador. Overpriced. Clinic to avoid.

Very bad stuff.... no professional.... everyone are entering in the doctor's offices how they want.... BUT THEY KNOW TO CHARGE! Although you do have an appointment... and its a private clinic-hospital, you must wait, you must wait for at least 40min.... even if you are with disabled child! Well.... they won't see my money every again.... wish them all the best....

Private clinics have ended up being more miserable than state ones. The peak for a lot or a lot of money. Doctors work under stress to fit in the 15/20 minutes as needed. As soon as the gong rings, they become agitated and tell you that they can no longer listen/consult you, as the case may be, because the minutes have passed...shocking! Indeed, measures should be taken in this sense. The system has degraded terribly and is still degrading. In the 15/20 minutes each patient is allocated, no consultation is actually done. In reality, the doctor struggles to type an incomplete medical report with 2 fingers. If the patient wants to explain something, the doctor stops him, explaining that clarifications are given after completing the report... after completing the report, the doctor apologizes, saying that the time has passed and the consultation must be completed. A mess of a private clinic with extremely weak doctors. Sandor Hospital is fixed as a cheap and dirty state hospital with incompetent staff.

Very very high prices for awful services; the doctors treat you like you are some kind of garbage. Avoid at all costs - don't waste a lot of time and money on this business, because it's only a business that cares only about money

(Translated by Google) The quality of these services is not worth more than grade 1 .... Terrible Terrible !!! Here you only pay a lot of money, as much as possible and the services are of the worst quality. They just don't care about patients. I had an endoscopy, and a week after the CD was checked by another team of doctors, it was empty. I came back again with the CD to ask for a copy, and nobody pays attention to you, you wait tens of minutes and you don't receive any answer, where are these analyzes in fact. (Original) Calitate acestor servicii nu merita mai mult de nota 1....Groaznic Groaznic !!! Aici doar plateti multi bani,cat se poate de mult și serviciile sunt de cea mai proasta calitate. Pur și simplu nu ii interesează de pacienti. Mi-sa efectuat o endoscopie ,iar la o săptămână după ce sa verificat Cd-ul de catre o alta echipa de medici, era gol. Am revenit din nou cu cd-ul pt a cere o copie ,si nimeni nu te baga în seama, aștepți zeci de minute și nu primești nici un răspuns, unde sunt de fapt aceste analize.

(Translated by Google) I had an unpleasant experience in this hospital. From the excruciating organization to the arrogant attitude of the receptionists, everything was a nightmare. Not even a medical leave could be granted following an intervention, the reason being that the doctor was only a collaborator ... (Original) Am avut o experienta neplacuta in acest spital. De la organizarea execrabila pana la atitudinea aroganta a celor de la receptie, totul a fost un cosmar. Nici macar nu s-a putut da un concediu medical in urma unei interventii, motivul invocat fiind acela ca medicul era doar colaborator...

(Translated by Google) Great waiting time, doctors delaying appointments 30 minutes in advance, all for a lot of money. (Original) Timp mare de așteptare, doctori care amână programarile cu 30 min înainte, totul pe o groază de bani.

(Translated by Google) I couldn't go to the consultation because I had a folding scooter with me. Although I explained that it is folded, held in the hand, they considered it necessary to send a security agent to notify me that they cannot enter the hospital. I do not comment on his attitude, tone and approach. The control was for complications arising from a meniscus operation, also performed on them. Professionalism, openness to the client, communication: disappointing Sanador. (Original) Nu am putut sa intru la consult pentru ca aveam o trotineta pliabila cu mine. Desi am explicat ca este pliata, tinuta in mana, au considerat necesar sa trimita un agent de paza sa ma anunte ca nu pot intra in spital. Atitudinea acestuia nu o mai comentez, ton si mod de abordare. Controlul era pentru complicatii aparute in urma unei operatii de menisc, facute tot la ei. Profesionalim, deschidere catre client, comunicare: dezamagitor Sanador.

(Translated by Google) to avoid this hospital, I had the most terrible experience in the pediatric section with babies of one month and three weeks. After half an hour of waiting, Dr. Alexandra Duma took over, nervous and exasperated that not even the temperature bothered to measure the baby but was in a hurry to recommend investigations but not to the sanador because as the dance said sanador charges high costs and it would be preferable to go directly to Grigore Alexandrescu. we leave without any recommendation or consultation. Avoid this hospital at least the pediatrics section where professionalism and empathy are lacking. (Original) de evitat acest spital,am avut cea mai groaznica experienta la sectia pediatrie cu bebe de o luna si trei saptamani.Dupa o ora jumatate de asteptare ne a preluat dr Duma Alexandra,nervoasa si exasperata care nici macar temperatura nu s a deranjat sa masoare bebelusului ci s a grabit sa ne recomande investigatii dar nu la sanador caci asa cum spunea dansa sanador percepe costuri mari si ar fi de preferat sa mergem direct la Grigore Alexandrescu.Era ora 11noaptea,bebe nu putea respira,febra 39 ,tuse plansete.Am fost nevoiti sa plecam fara nici o recomandare sau consultatie.De evitat acest spital cel putin sectia de pediatrie unde lipseste profesionalismul si empatia.

(Translated by Google) SANADOR .... A GREAT MOCKER AND A LOSS OF TIME !!!!!. was sent to a door where the consultation was to take place. After at least 15 minutes she bothered to go out (she was alone in the office) to tell us that she doesn't consult minors !!!!!!! I went logically to recover my money paid BEFORE but the lady at the reception told me with all the fuss in the world that she has no money in the house and that I have to go to another reception !!!!! No apologies for the confusion, no apologies for walking for an hour for nothing !!!! Sanad (Original) SANADOR ....O MARE BĂTAIE DE JOC SI PIERDERE DE TIMP!!!!!.Am ajuns cu fetița la programare,am fost plimbate pe la 700 de recepții unde apropo doar una muncește restul stau la bârfă , am achitat consultul si am fost trimise la o ușă unde urma sa se desfășoare consultul . Dupa cel puțin 15 minute s a sinchisit d na dr sa iasă ( era singură in cabinet) să ne spună ca ea nu consultă minori!!!!!!! M am dus logic sa mi recuperez banii achitati ÎNAINTE dar domnisoara de la recepție mi a spus cu toată scarba din lume în voce ca ea nu are bani în casă și ca trebuie sa ma duc la alta recepție!!!!! Nu scuze pt încurcătură, nu scuze pt ca va plimbam de o ora degeaba !!!! SANADOR

(Translated by Google) Sanador to be ashamed, money and money will not respect your patients. No matter when you call for appointments around the house there are no places. Biiguiti when it comes to that list that never has seats for free but with money jump immediately! I have been treating you for 6 months and with a referral around the house you send me to other clinics, to be ashamed that no one is pleased! Please if anyone has a phone number or an address where to make a complaint to the management, please help me! (Original) Sanador sa va fie rusine, bani si bani nu va respectati pacientii. Indiferent de data la care sunteti sunati pentru programari prin casa nu sunt locuri. Biiguiti cind e vorba de lista aia care nu are locuri niciodata gratuit dar cu bani sariti imediat! De 6 luni ma tratez la voi si cu trimitere prin casa ma trimiteti la alte clinici, sa va fie rusine ca nu vine de placere careva! Va rog daca cineva are un nr de telefon sau o adresa unde sa fac reclamatie la conducere, va rog ajutati ma!

(Translated by Google) The worst hospital in all of Romania, my mother was operated on, and she couldn't get out of bed, she wasn't a nurse to give her a mouthful of water for 4 hours and I also paid a cartload of money for that money. God will give you only by heart to all the management of the hospital and to how many angry and bitter people you have deceived (Original) Cel mai jepcar spital din toata romania mama mea a fost operata ,si nu sa putut da jos din pat ,nu a fost o asistenta sa i dea o gura cu apa 4 ore si am mai platit si o caruta de bani,de banii aia sa va dea bunul Dumnezeu numai dupa inima la toata conducerea spitaluluu si la cata lume suparata si amarata ati pacalit

I got the medical examination report after 20 days and several phone calls to get the e-mail of it, even though they claimed it will be available within 4-5 days. "Fun fact" it was written after 10 days, but they couldn't simply send the e-mail (after reconfirming the address each time during those several phone calls) Sanador, what if the medical condition would've need immediate treatment?

The queue at the reception desk is huge and they don’t even have a self-check-in option. They could at least have two people at the reception desk for information, the other desks were empty, with receptionist not doing anything. Then, I asked one of the ladies at the reception if it’s the right desk to stay for the type of appointment I had and she said yes. After 15 min of waiting in the queue, when I finally arrived at the reception desk, I was told that it was not the right desk Super unprofessional and unprepared personnel

I accompanied someone for a 30 min investigation and they were 1.5 hours late on our appointment, although we were there on time. The reception was understaffed and that only reception girl made several people unhappy. Instead of 30 min recovery time from sedation, my friend was "invited" out after just 5 minutes while still feeling dizzy after the sedation. 2 assistants that interacted with us were nice and empathic and this is the only reason why I gave 2 stars instead of 1. I hope I don't ever have to interact with this hospital again.

For a private hospital, this is a very bad experience. The ambulance has no lightbulbs inside and no sterile gloves. A huge hospital but they don't have a parking, you have to pay 5lei/hr. For a surgery you have to pay in advance and you struggle to fix extra costs after. Busy elevator. Doctors usually come late at the appointments. Want more?

*WRONG DIAGNOSIS AND MEDICAL MALPRACTICE* My mum there to figure out why she was getting heart pains. She was told to wait for 5 hours, during which she was treated very poorly as if she were an animal. Then, the heart specialist that she came to see decided to go home and to give my mum’s case to a very young imagist who obviously knew nothing about heart diseases. She gave my mum medications that made her almost go into cardiac arrest and gave her the WRONG DIAGNOSIS (another doctor that we later went to was flabbergasted at the medical malpractice that my mum suffered at the hands of Clinic Sanador). Not to mention that she was extremely rude and very stupid. You see, my mum is a a highly intelligent person who knew that she was being given the wrong treatments but every time that she tried to reason with that imagist, she was insulted and told to shut up. Now, with out new doctor, we uncovered what a scam this clinic is and how untrained and unprofessional their staff is. Do not go there please.

Worse place with a bad missbehavior staff, won’t recommend.

(Translated by Google) I went to the control to confirm the pregnancy, I did the analyzes recommended by the respective doctor, I received a phone number to which the data were transmitted. The blood test was not in normal parameters, that's why I called that phone number to ask what to do next. What answer did I get ?! No one! Super cooperation and promptness, for a lot of money! And besides, I have to repeat all the tests because 'every clinic has its parameters'. (Original) Am fost la control pentru confirmarea sarcinii, am facut analizele recomandate de doctorita respectiva, am primit un nr de telefon la care sa transmit datele. Analiza de sange nu era in parametrii normali, tocmai de aia am apelat acel nr de telefon pt a intreba ce e de facut in continuare. Ce raspuns am primit?! Niciunul! Super cooperare si promtitudine, pe bani multi! Si pe langa asta, trebuie sa repet toate analizele pt ca 'fiecare clinica are parametrii ei'.

(Translated by Google) You can't find a bigger chaos and disorganization than in Sanador at any other private hospital. They are divided into about 4 buildings, you walk around as they please. Not to mention the fact that there are no parking spaces and that in some buildings they only have an elevator, given that there are dozens of people waiting. I do not recommend in any case! Give the money for premium services and you will not receive anything in return! Shame! (Original) Un haos si o dezorganizare mai mare decat la Sanador nu gasesti la niciun alt spital particular. Sunt impartiti in vreo 4 cladiri, te plimba de colo-colo dupa cum le vine lor cheful. Sa nu mai spun de faptul ca nu exista locuri de parcare si ca in unele cladiri au doar un lift, in conditiile in care sunt zeci de persoane care asteapta. Nu recomand in niciun caz! Dati banii pe servicii premium si nu primiti nimic la schimb! Rusine!

(Translated by Google) RUN FROM THE HEALER ... God forbid you go to hospital here. The story is something like this: I was hospitalized in a month, after all the queues endured and after I paid a lot of money, I was scheduled for surgery at around 12:30, an operation that lasted 1 hour. They kept on therapy until 6 p.m. although I felt good and at around 14 I had to be in the salon, but I understood why they kept me so much in therapy. I asked for a mouthful of water at therapy at around 4pm, I was told yes and yes it was. a bigger cup of water and they left and put me a glass that I could not reach, although in the paid package I had included 4 bottles of bottled water that I did not see while I was in the hospital, moreover I have asked the family to bring me a box of water and even food that I forgot to specify that it also came around 8 and something in the evening and consisted of an execrable "soup", ie strained which was nothing but COLD WATER maybe with a tablespoon of soup to give a taste of food, an old compote, a hot yogurt and that's about it after 21 hours of not drinking water and not eating. I asked the nurse to change my sheet because I was sweating and I didn't see her again. "accommodated" was BAD, that is, when I sat down or got up I ran away from under my feet (imagine, the operation being as it was), that's why they kept me more in therapy, he told me " salon colleague ", that there had been some people repairing my bed with a milling cutter and a hammer before bringing me to the salon and they didn't succeed, saying that I will come back the next day to repair it. The "salon colleague" I didn't know about, they didn't give me details about the "accommodation", and I was even told that I shouldn't take anything from home because they offer everything. Yes, I didn't brush my teeth like I didn't have anything, I didn't eat from there because I didn't have anything .... and I forgot to say that they pretended to go alone with the elevator on the 8th floor, to go to the reception and to stand in line at discharge .... operated classically, that is, I could barely stand. You have in the attached pictures where was my headboard from the bed, you can see the bed in a part that had just run away from under my feet, the thermos at home where I had my food, and the water I bought, the wonderful "soup" etc. In a word, it was worse than the state. Ttageti you conclusions ..... (Original) FUGITI DE SANADOR...Doamne fereste sa te internezi aici. Povestea e cam asa: M am.internat intr o luni,dupa toooate cozile suportate si dupa ce am platit o gramada de bani,am fost programata la operatie pe la un 12:30,operatie care a durat 1 ora.M au tinut la terapie pana la ora 18 cu toate ca m am simtit bine si pe la un 14 trebuia sa fiu pe salon,dar am inteles dupa de ce m au tinut atat la terapie. Am cerut pe la 16 si ceva o gura de apa la terapie,mi s a spus da si da a fost.Am ajuns in salon la 18 am cerut apa si apa s au facut pana pe la 9 seara cand s a sinchisit tura noua sa mi aduca o cana de apa mai mare si au plecat si mi au pus un pahar la care nu puteam ajunge,cu toate ca in pachetul platit aveam incluse 4 sticle de apa imbuteliate pe care nu le am vazut cat am stat in spital,ba mai mult am rugat familia sa mi aduca un bax de apa si chiar si mancare de care am uitat sa specific ca a venit tot pe la un 8 si ceva seara si a constat intr o "supa" execrabila,cica strecurată care nu era altceva decat APA RECE poate cu o lingura de supa sa dea un iz de mancare,un compot vechi,un iaurt cald si cam atat dupa 21 de ore de nebaut apa si nemancat. Am rugat infirmiera sa mi schimbe cearceaful pentru ca transpirasem si n am.mai vazut o la față,pana la urma mi am.pus singura un prosop ca sa nu ma imbolnavesc si ce e si mai rau si de neiertat, patul in care am fost "cazata" era STRICAT,adica atunci cand ma.asezam.sau ma ridicam imi fugea de sub picioare(imaginati va,operata fiind cum.a.fost),de aceea m.au si tinut mai mult la terapie,mi a spus "colega de salon",ca fusesera niste oameni sa mi repare patul cu o freza si un ciocan inainte sa ma aduca in salon si nu au reusit,spunand ca revin a doua zi sa l repare. "Colega de salon" de care nu am stiut,nu mi s au dat detalii despre "cazare",si chiar mi s a spus ca nu trebuie sa mi iau nimic de acasa ca ofera ei tot.Mda,nu m am spalat pe dinti ca nu am avut cu ce,nu am mancat de acolo ca nu am avut ce....si am uitat sa mai zic ca aveau pretentia sa plec si singura cu liftul de la etajul 8,sa ma duc in receptie si sa stau la coada la externare....operata clasic,adica de abia ma tineam pe picioare. Aveti in pozele atasate unde era tablia mea de la pat,se poate vedea patul intr o parte ca tocmai imi fugise de sub picioare,termosul de acasa in care am avut mancarea mea,si apa cumparata de mine,minunata "supa" etc Intr un cuvant a fost mai rau ca la stat. Ttageti voi concluzii.....

(Translated by Google) I was scheduled at the hospital in Victory at 13:45 for the x-ray, I arrived there at 13:35 and I waited an hour for Dr. popa georgeta to call me in the office. I asked about the dance there and I was told he had gone home. It's not like that, we still pay for health from the salary and they make fun of us, they are very careless (Original) Am fost programata la spitalul din victoria la ora 13:45 pentru radiografie , am ajuns la 13:35 acolo si am asteptat o ora sa ma cheme doamna doctor popa georgeta in cabinet. Am intrebat de dansa acolo si mi s a spus ca a plecat acasa . Nu se face asa noi totusi platim din salariu sanatatea si ei isi bat joc de noi , sunt foarte nepasatori

(Translated by Google) I called Sanador Hospital to get information about my father hospitalized! The operator RECA answered me, who argued with me that I didn't know which doctor was taking care of my father, she didn't want to do anything to help me, she told me that this is ... to go to the hospital to be interested if I want ... for 4700 RON you pay in the guard room before hospitalization, 2000 RON you pay in advance for hospitalization, 1000 RON per day only hospitalization per day !!! PITY FOR THE HOSPITAL STAFF WHO ARE OF GRADE 20 !!! THE REST LEFT WANTED !!!!!! GREAT PLAY FOR A LOT OF MONEY! Maxima !!!! They thought that my father would be discharged, he did not receive food, treatment, until I managed to get in touch with the doctor who takes care of him (from the voice and what I see with the dance on the phone I am sure he is a special doctor ), took care of him ...... 😡😡😡🤬🤬🤬🤬😤 (Original) Am sunat la nr de la sipitalul Sanador pt a obtine informații despre tatal meu internat in spital! Mi-a raspuns doamna operatoare RECA , CARE MA CERTAT CA NU STIU CE MEDIC SE OCUPA DE TATAL MEU,nu a dorit sa faca ceva pt a ma ajuta, mi-a spus ca asta e... sa merg la spital sa ma interesez daca vreau... pe 4700 ron achitati in camera de garda inainte de internare, 2000 de ron achitati in avans pentru internare, 1000 de ron pe zi doar internarea pe zi!!! PACAT DE PERSONALUL DIN SPITAL CARE SUNT DE NOTA 20!!! RESTUL LASA DE DORIT!!!!!! MARE BATAIE DE JOC PE BANI MULȚI! Maxima!!!! Au crezut ca tatal meu se va externa , nu a mai primit mancare,tratament, pana nu am reusit sa iau legatura cu medicul care se ocupa de el( din voce si ceea ce am vb cu dansul la tel sunt sigur ca este un doctor deosebit), sa ocupat de el......😡😡😡🤬🤬🤬🤬😤

(Translated by Google) It's not worth it! I arrived with the child at 3 in the morning with a fever, I am told that for a night of hospitalization, tests and I am forced to pay 2 covid tests I have to pay 2100 lei. I pay, he tells me 2500 lei..money that must be given before hospitalization .. To finally reach 3000 lei. Take advantage of the situation. Staff sleeping on chairs, living rooms with skinny and dirty beds, unbearable smell, nurse, rarely seen, the doctor comes at 11 to see how the child is in fever .. And as a medicine he kept us on nurofen and panadol. I don't step on it anymore! I say this so that no one else has suffered what I have suffered. If you do not believe, try and convince yourself. (Original) Nu merita! Am ajuns cu copilul la 3 dimineața cu febra, mi se spune ca pentru o noapte de internare, analize și ma obliga sa plătesc 2 teste covid trebuie sa plătesc 2100 lei. Dau sa plătesc, îmi spune 2500 lei..bani care trebuiesc dați înainte de internare.. Ca în final sa ajung la 3000 lei. Profita de situație. Personal care doarme pe scaune, saloane cu paturi jupuite și murdare, miros insuportabil, infirmiera, rar se lasă văzută, doctorul vine la 11 sa vadă cum este copilul în condiții de febra.. Și ca medicament ne-a ținut pe nurofen și panadol. Nu mai calc pe acolo! Spun asta sa nu pățească și altcineva ce am pățit eu.. Dacă nu credeți, încercați și va convingeți.

(Translated by Google) Very poorly trained staff. Organizing inside the hospital is a disaster. Appointments are not observed. It is a general mockery of patients' time and money. Patient safety regulations are not followed. In no case does it resemble the pretense of being a private hospital. (Original) Personal foarte slab pregătit. Organizarea în interiorul spitalului este un dezastru. Nu se respecta programarile. Este o bătaie de joc generala pe timpul și banii pacienților. Nu se respecta normele privind siguranța pacienților. In nici un caz nu seamănă cu pretenția de a fi un spital privat.

0 starts for the reception. The lack of professionalism, amiability and empathy is indescribable. I decided to go to a private hospital, but I might as well have gone to a state one. At least the sour face and horrifying behaviour towards clients would be somehow excusable. I do not recommend this to anybody, especially foreigners used to a higher standard of professionalism and customer service in the health industry.

(Translated by Google) Shouting at the sky, my father went to a consultation on August 3, 2020 at the doctor Constatin Gingu, prescribed him 2 drugs, 1 of which did not exist in Romania since 2015, call the Reception because the dance was not kind enough to give a phone number and what do you think ?! He can't answer the questions because he is in the consultation, 340 lei for the consultation, without the remaining 10 lei and he leaves sick. This is a scam on my face, I hate the Romanian health system ?????? (Original) Strigător la cer , tatăl meu a fost la o consultație pe 3 August 2020 la medicul Constatin Gingu , i a prescris 2 medicamente dintre care 1 nu exista in România din 2015 , suni la Recepție pt ca dansul nu a fost amabil sa dea un număr de telefon și ce credeți ?! Nu poate Răspunde la întrebări pt ca este in consultație , 340 lei consultația , fără rest de 10 lei și pleci tot bolnav . Asta este escrocherie pe fata , mi e scârbă de sistemul sanitar din România ??????

(Translated by Google) I don't know where you found such a weak neurologist. Ion Nicolae. Disappointing. That's it (Original) Nu știu unde ați găsit un medic neurolog asa de slab. Ion Nicolae. Dezamăgitor.. Atat

(Translated by Google) My recent experiences in the last two months with Sanador do not deserve a rating higher than 1. Yesterday I even sent an email to an address recommended by the call center, but no response. Services have fallen sharply compared to two years ago and everything is of poor quality. Starting from (especially!) The hospital reception where the staff is little and not at all kind, where there are queues where the order is not respected and where I am threatened that in radiology "it's full" anyway and I probably won't be able to do them X-ray of the mother that day. You have to run up the stairs (because the elevators don't work properly and there is no one to guide you) to ask the doctor to put "a good word" to radiology (!!!!). The auxiliary medical staff is almost non-existent, I have to push my mother's wheelchair myself through the building or outside the building ... Empty liquid soap or disinfectant reserves, non-functional hand dryers. Like the state. I do not recommend. And this is a very short summary of two consecutive visits; at first I hoped it might just be an escape ... (Original) Experiențele mele recente din ultimele două luni cu Sanador nu merită un rating mai mare de 1. Ieri am trimis chiar și un email pe o adresa recomandată de cei de la call center, dar fără răspuns. Serviciile au scăzut grav față de acum doi ani și totul este de proastă calitate. Incepând de la (mai ales!) recepția spitalului unde personalul este puțin și deloc amabil, unde se stă la cozi la care ordinea nu este respectată și unde sunt amenințată că oricum la radiologie "este full" și probabil nu voi mai putea să îi fac radiografie mamei in acea zi. Trebuie să alergi pe scări (pentru că lifturile nu funcționează corespunzător și nici nu este nimeni care să te ghideze) pentru a ruga doctorul să pună "o vorbă bună" la radiologie (!!!!). Personalul medical auxiliar este aproape inexistent, trebuie să împing chiar eu căruciorul cu rotile al mamei prin clădire sau prin afara clădirii... Rezerve de săpun lichid sau dezinfectant goale, uscătoare de mâini nefuncționale. Ca la stat. NU recomand. Și acesta este un foarte scurt rezumat a două vizite consecutive; la prima am sperat că poate este doar o scăpare...

(Translated by Google) The embarrassment of the boarding school staff They made me feel like I came to ask them for MERCY. Those people have nothing to do there Too bad for doctors who do an exemplary job (Original) Personalul de la internari de toată jena M-au făcut sa ma simt ca și cum am venit sa le cer MILA. Acele persoane nu au ce cauta acolo Păcat de medicii care își fac treaba exemplar

(Translated by Google) GOOD LUCK !!! If someone told me, I didn't believe ... private hospital and so much disinterest and mockery, paid !!!! My father was hospitalized here and I am deeply disappointed !!! time, they did not bring him food, water, all paid in advance, given that I took him almost in a diabetic coma. The doctor on duty only had words to escape the very unpleasant situation created by the nurses, it was a misunderstanding ... 😡😡😡HAPPY !!!! (Original) FEREASCA DUMNEZEU!!!Daca imi spunea cineva,nu credeam...spital privat si atata dezinteres si bataie de joc,platita!!!!Tatal meu a fost internat aici si sunt profund dezamagita!!!Nu i-au administrat tratamentul la timp,nu i-au adus mancarea,apa,toate platite in avans,in conditiile in care l-am dus aproape in coma diabetica.Doctorul de garda numai avea cuvinte pentru a scapa din situatia foarte neplacuta creata de asistente,pe fond ca a fost o neintelegere...😡😡😡JALNIC!!!!

(Translated by Google) A total jealousy, you come with problems, you wait in line for a "lady doctor" to come with her nose up, who, after giving her opinion, tells you that for a headache and fainting sensation, you have to do a covid test, of course after you pay for the consultation. At the end he will come and tell you: Yes, it seems to me that it is negative, well, yes, lions in the blood and when you refuse he makes a face to say that you beat his family, as a result he also tells you that: "yes..I was upset with something ..? Maybe I'm a little irritable" It's not our fault that you are in trouble with the pandemic, in the end you take our money .. (Original) O jegmaneala totala,vii cu probleme,astepti la rand ca dupa sa vina o “doamna doctor” cu nasul pe sus care dupa ce si da cu parerea iti spune ca pentru o durere de cap si senzatie de lesin trebuie sa faci test covid,bineinteles dupa ce platesti consultatia.La final sa vina si sa iti spuna:Da mi se pare ca este negativ,pai da platesc 150 de lei ca sa ti dai tu cu parerea ca esti medic degeaba,apoi sa recomanzi un set de teste de 2000 de lei la sange si cand refuzi iti face o fata de zici ca i ai batut familia,ca urmare sa ti mai si spuna ca: “da..v-am suparat cu ceva..?Poate sunt putin cam irascibila”Nu e vina noastra ca sunteti voi in dificultate cu pandemia,pana la urma banii ne luati..

(Translated by Google) They ask for money before anything, then they don't let you leave until you pay other money. And yet there is a queue for them ... (Original) Se cer banii inainte de orice, dupa nu te lasa sa pleci decat dupa ce platesti alti bani. Si totusi e coada la ei...

(Translated by Google) I've been waiting for an MRI result for almost 3 weeks, I called to find out what's going on, they don't care, they made me wait for no reason why it lasts so long. I will never use Sanador services again! (Original) Astept si eu un rezultat RMN de aproape 3 saptamani, am sunat sa aflu ce se intampla, nu le pasa, m-au pus sa astept in continuare fara vreun motiv de ce dureaza atat. Nu voi mai apela vreodata la serviciile Sanador!

(Translated by Google) During the pandemic, with 5,000 cases a day, I had an immune system disease and the doctor who consulted me at Sanador considered that it was not a problem to go to work! As a result, he did not give me medical leave. Instead, I paid 250 lei for a prescription that I could take from the family doctor, a doctor who understood the seriousness and gave me medical leave. I'll bypass this hospital. (Original) Pe vremea pandemiei, cu 5000 de cazuri pe zi, am facut o boala a sistemului imunitar iar doctorul care m-a consultat la Sanador a considerat ca nu e o problema sa merg la servici! Drept urmare nu mi-a dat concediu medical. In schimb am platit 250 de lei pe o reteta pe care o puteam lua de la medicul de familie, medic care a inteles gravitatea si mi-a dat si concediu medical. Voi ocoli acest spital.

The team was very professional, understanding and very patient with my wife and I appreciate their care and the time that they spent helping her to deliver easy our baby.

Starting with the appointment, reception and ending with the "medical staff", it was the worst experience in a private hospital clinic Just to take your money but they don't care about you I don't recommend

Very bad customer experience. I can't tell anything about the medical act, but the bad customer service, lack in transparency when it comes to hospital check-in & check-out, rudeness at the reception both with the patient & family made everything look totally unprofessional and not trustworthy. I would not ever recommend or will ever come back even for periodic check-ups as there are other private clinics & hospitals in Bucharest.

Prices are absurd even when you are have a subscription service. 400+ RON just to have someone take a look at you, regardless of your issue.

Dr. Traian Irimia, an abuser who believes himself to be omnipotent! BE CAREFUL WITH THIS GUY. One of the most violent doctors in this entire hospital. Careful.

Awful service, high wait time and the prices were not specified up front.

(Translated by Google) If you want to die for days due to lack of staff, staff who left the "Sanador Health" institution due to the Sanadorisms to cut the bonuses and make fun of all the average and auxiliary staff in this hospital, ... the list goes on with disorder, indiscipline, incompetence, greed ... I hate this hospital with the so-called lush aspirations of the management (Original) Daca vrei sa mori cu zile datorita lipsei de personal, personal care a parasit institutia "de Sănatate Sanador"datorita Sanadorismelor de a tăia sporurile si de aș bate joc de tot personalul mediu si auxiliar din acest spital,...lista continua cu dezordine ,indisciplina ,incapabilitate ,lăcomie ...imi este scarba de acest spital cu asa zisele aspiratii luxuriante din partea conduceri

(Translated by Google) Programming lost time is not respected (Original) Nu se respectă progamarile timp pirdut aiurea

(Translated by Google) Terrible services !! I make an appointment with a doctor, HEAD OF DEPARTMENT, I wait, I get to the office and he treats me with an extraordinary arrogance, telling me why I made an appointment with him, that it is not the specialty of dance? And he sends me to reschedule without another word. After the doctor I had previously scheduled left the hospital while they waited ONE HOUR without being called to the office ?! Terrible coordination Reception - appointments. (Original) Servicii îngrozitoare!! Îmi fac o programare la un doctor, ȘEF DE SECȚIE, aștept, ajung in cabinet și ma tratează cu o aroganta ieșită din comun, spunându-mi ca de ce m-am programat la el, ca nu este specialitatea dansului? Și ma trimite sa ma reprogramez fără vreun alt cuvânt. După ce domnul doctor la care ma programasem anterior a plecat din spital in timp ce au am așteptat O ORA fără sa fiu chemată in cabinet?! Teribila coordonare Recepție - programări.

(Translated by Google) Appointments probably made without an agenda. I made an appointment twice with the same doctor and each time I was told, at the appointed time, that he had 4-5 patients before me, that is, about 2 hours of waiting. Judge for yourself and make an appointment, maybe you're lucky. Good luck! (Original) Programari făcute probabil fără agenda. Am făcut de 2 ori programare la același dr și de fiecare data mi s-a spus, la ora fixata, ca mai are 4-5 pacienti înaintea mea, adică vreo 2 ore de așteptare. Judecati voi și programati-va, poate aveți noroc. Bafta!

(Translated by Google) LE: Not everyone is water and land. In the meantime, I also met kind (hospital call center) employees, eager to help. The money was finally returned to me, but I would never have thought that today it takes two weeks to make a transfer. In vulnerable moments, I did not find any hint of empathy in Sanador (to paraphrase one of the testimonials - all positive, of course - on the official website of this hospital). I'm not used to leaving negative reviews, nor do I have the necessary condition to tell my unpleasant experiences, but I assume that you can't pretend to change something when you don't express your dissatisfaction. Except for the strictly medical staff, I am talking here first of all about my doctor, who is a remarkable person and does her job with professionalism and devotion, absolutely all interactions with other employees (front desk, triage, medical representative) were a severe disappointment. The communication with the medical representative was a disaster, I managed to have a dialogue only at my insistence, he had the impression that he informed me about the date of the intervention when in fact he had not done it, he did not respond to messages at all, let alone pretend to do it. timely. On the day of the intervention, although I had the Covid test already done, I stood in the same infernal queue of triage, in the cold, with emergencies, consultations, children, elderly people who were coughing up something scary. After all, what is the point of this triage if ABSOLUTELY all the people who come there (including those who come to be tested by Covid) are in the same queue? At the reception, as far as I was not allowed with an attendant, but many others I discovered they had, I first paid the intervention and the additional costs (onerous management). In the intervention room I found out that I didn't really need hospitalization, an outpatient clinic was enough. Also in the intervention room I saw for the first time the anesthesiologist, with whom I was supposed to have a consultation before the intervention, a consultation that I paid separately, of course. Not to mention that he didn't arrive on time, and by that it doesn't mean that he was 10-15 minutes late. When I specified in the call center that the question "Do you have any other ailments?" it was my “consultation” with the anesthesiologist (question fixed on the intervention table), I was told in a grumpy tone that he would have asked me the same thing at a normal consultation. Upon discharge, in the evening of the same day, I was asked for a bank account and I was told that I would be contacted the next day in order to return a sum of money. Nobody contacted me and ten days have passed since then. We had three discussions on this topic in the hospital's call center. After one of these discussions I found out that I will not even be refunded the full amount for one night's accommodation: it seems that I used that reservation, even if between three and six hours, and my money will be withheld . Although, I repeat, I was an outpatient, not a hospital backup, and the fact that I ended up doing the hospitalization documents is strictly due to an error that does not belong to me. Overall, I was left with a bitter taste, but I assume that when you need medical help and you are not a public figure, so to have special treatment, you grit your teeth and endure all these injustices and flaws of the private system. I wonder, if I had to pay them, and not receive money from them, would they still have postponed contacting me and agreeing not to give them the money until today? But no, they make sure they collect the money in advance. If you get the money you owe back, it'll be a matter of luck. (Original) LE: nu sunt toți o apă și-un pământ. Am întâlnit între timp și angajați (call center spital) amabili, dornici să ajute. Banii mi-au fost returnați în cele din urmă, dar nu m-aș fi gândit niciodată că în ziua de azi durează două săptămâni să faci un transfer. În momente vulnerabile, n-am găsit la Sanador niciun strop de empatie (ca să parafrazez unul dintre testimonialele - pozitive toate, desigur - de pe pagina oficială a acestui spital). Nu obișuiesc să las review-uri negative și nici nu am starea necesară ca să-mi povestesc experiențele neplăcute, dar presupun că nu poți avea pretenția să se schimbe ceva când nu dai glas nemulțumirilor. Excepând personalul strict medical, vorbesc aici în primul rând despre doctora mea, care e o persoană remarcabilă și își face treaba cu profesionalism și devotament, absolut toate interacțiunile cu ceilalți angajați (front desk, triaj, reprezentant medical) au fost o dezamăgire cruntă. Comunicarea cu reprezentantul medical a fost un dezastru, reușeam să purtăm un dialog doar la insistențele mele, avea impresia că m-a informat în legătură cu data intervenției când de fapt nu o făcuse, nu răspundea la mesaje deloc, darămite să mai am pretenția să o facă în timp util. În ziua intervenției, deși aveam testul Covid deja făcut, am stat la aceeași coadă infernală de triaj, în ger, alături de urgențe, consultații, copii, persoane bătrâne care tușeau ceva de speriat. În definitiv, care e rostul acestui triaj dacă ABSOLUT toate persoanele care vin acolo (inclusiv cele care vin să se testeze de Covid) stau la aceeași coadă? La recepție, până unde eu nu am avut voie cu însoțitor, dar mulți alții am descoperit că au avut, am achitat întâi intervenția și costurile suplimentare (oneros management). În sala de intervenție am aflat că de fapt nu necesitam spitalizare, era suficient un ambulatoriu. Tot în sala de intervenție l-am văzut pentru prima dată pe medicul anestezist, cu care se presupunea că trebuia să am o consultație înainte de intervenție, consultație pe care am plătit-o separat, desigur. Să nu mai spun că nu a venit la timp, iar prin asta să nu se înțeleagă că a întârziat 10-15 minute. Când am specificat în call center că întrebarea „Mai ai și alte afecțiuni?” a constituit „consultația” mea cu anestezistul (întrebare pusă fix pe masa de intervenție), mi s-a spus pe un ton arțăgos că același lucru m-ar fi întrebat și la o consultație normală. La externare, în seara aceleiași zile, mi s-a cerut un cont bancar și mi s-a spus că voi fi contactată a doua zi în vederea restituirii unei sume de bani. Nu m-a contactat nimeni și de atunci au trecut deja zece zile. Am avut trei discuții pe tema asta în call center-ul spitalului. În urma uneia dintre aceste discuții am aflat că nici măcar nu mi se va restitui suma întreagă aferentă unei nopți de cazare: se pare că eu am folosit rezerva respectivă, chiar dacă între trei și șase ore, și mi se vor reține bani pentru acest lucru. Deși, reiau, eram caz de ambulatoriu, nu de rezervă de spital, iar faptul că am ajuns să fac actele pentru internare e strict dintr-o eroare care nu îmi aparține. Per total, am rămas cu un gust amar, dar presupun că atunci când ai nevoie de ajutor medical și nu ești persoană publică, așa încât să ai parte de tratament special, strângi din dinți și înduri toate aceste nedreptăți și hibe ale sistemului privat. Mă întreb, oare dacă ar fi trebuit să îi plătesc, și nu să primesc bani de la ei, la fel ar fi amânat să mă contacteze și să accepte să nu le dau banii nici până în ziua de azi? Dar nu, ei au grijă să încaseze banii dinainte. Dacă mai primești înapoi banii pe care ți-i datorează o fi vreo chestie de noroc.

(Translated by Google) The worst experience I've ever had, worse than at state hospitals, you never go to them. Repulsive attitude, poorly trained staff, careless, reprogramming you 3 times for something, incompetent (not doctors) but until you get to the doctors the saints eat you. Enormous queues at the reception, where the staff is aggressive and has no idea what they are looking for there. After seeing that they committed it, I didn't even see an apology. I give them 0 stars, they don't deserve these either. (Original) Cea mai proasta experienta pe care am avut-o vreodata, mai rau ca la spitalele de stat, nu mergeti la ei niciodata. Atitudine respingatoare, personal prost instruit, neseriosi, te reprogrameaza de 3 ori pt ceva, incompetenti (nu medicii) dar pana ajungi la medici te mananca sfintii. Cozi enorme la receptie, unde personalul e agresiv si habar n-are ce cauta acolo. Dupa ce au vazut ca au comis-o nici macar scuze nu am vazut. Le dau 0 stele, nici pe astea nu le merita.

(Translated by Google) A great mockery for a LOT of money !!!! (Original) O mare bătaie de joc pe bani MULȚI!!!!

(Translated by Google) The prices are exaggerated for what it offers. At the amounts charged by the hospital you expect something else but it does not seem normal to me to have the same attitude as at the state hospital. Disappointed and disgusted. If we are not respected on a cart of money, then what other claims should we have from state hospitals? It doesn't even deserve a star. (Original) Preturile sunt exagerate pentru ce ofera.La sumele percepute de spital te astepti la altceva dar nu mi se pare normal sa fie aceiasi atitudine ca la spitalul de stat. Dezamăgită și dezgustata . Dacă nici pe o caruta de bani nu suntem respectați ,atunci ce pretenții sa mai avem de la spitalele de stat? Nu merita nici măcar o stea.

(Translated by Google) I am waiting for an MRI result of 20 days, no one is busy dealing with solving the problem. (Original) Astept un rezultat RMN de 20 de zile, nimeni nu se ocupa ocupa pentru rezolvarea problemei.

(Translated by Google) A butcher shop. They killed a relative of mine and demanded money from me. (Original) O măcelărie. Mi-au omorât o ruda și mi-au mai cerut și bani.

Excellent customer service and lovely atmosphere clean and safe place. Professional and expensive as private hospitals with such services. Good relationship with the doctor and specialist in assistance people. The investigation went exactly as it should be with no incidents. I recommend for procedural reasons and relationships; Blood analyses and diagnostic tests or comfort.big stress with parking space around and that’s our responsibility.

An unpleasant experience. I waited for the result of an analysis for more than a month, instead of 10 days as promised for its release.

(Sanador Baneasa Clinic) Update 19.04.22 I was contacted by customer service staff. I was asked about the issue and she tried to solve it. Was offered apologies and second day reschedule for my ultrasound. I was suggested to address any future issues by email. Chaotic reception staff. The doctor left the clinic prior to attending my appointment. The receptionist did not inform the doctor of my presence. Waited on the hallway for nothing. Poor communication everywhere. Was offered an appointment 6 weeks later... 👎 19.04.22 operator call After a reschedule of more than one month after initial one (the reschedule was made on Good Friday therefore was suspecting they might have a day off and asked several times the phone operator to confirm the doctor is working on that day and she reassured me the doc is on duty) I got a call three days before the appointment date to be told the clinic is actually closed. I have arranged plans accordingly to be available for my ultrasound. Completely unprofessional customer service! Would not recommend!! Was offered an appointment on the 25th of May. Zero customer service recovery. Unacceptable!!

My mother recently underwent minimally invasive cardiac surgery performed by Dr. Victor Costache and spent 10 days at the Sandor Hospital. She was very well taken care of, all the staff were attentive, caring and very helpful. Dr Costache and his team did an amazing job and everything went smoothly. A few hours after surgery I got to speak to my mother and she was feeling well and comfortable. I was kept up to date with her progress on a daily basis and I felt confident my mother was being well looked after. I am very grateful we found out about Dr Costache and this minimally invasive procedure, where the recovery time is very short and the whole procedure is less traumatic. Special thanks to Dr. Ahmed Ibrahim too for always going the extra mile!

I filled out the online form for an online consultation, after which I was contacted and the lady was very surprised by the request, and that online consultations no longer exist due to the pandemic. So after 3 years you still haven't updated the site? I wasted my time filling out the form. You're basically presenting a service that doesn't exist!

I recommend this hospital

An experience that leaves much to be desired, we did not expect from the Sanador clinic. I had an appointment for annual analyzes with a referral ticket, when I arrived I was told that the funds had run out, in case I was coming from a distance of 40 km, you can imagine how much I did on the way ... to the clinic. ....

Keep me waiting for a time, though I made an appointment. Few can speak English. But much more better than hospital in China . Very patient. Good facility.

(Translated by Google) Don't call this big hospital because I paid 400 lei for the rescue to come home. They gave me a pill and goodbye, when I was for hospitalization. Call 112 if you have problems, it's free and MUCH MORE OK. I give only one star because I can't give less, I called for rescue tonight because I had tachycardia, I had over 100 beats per minute, 2 gentlemen and a "doctor" came, although I told you honestly I think a a woman who was sweeping the street would have behaved more beautifully, she started to ask me sictirita since I feel sick and various questions ... At each question she asked she turned her eyes upside down and looked at me in disgust ... The behavior of this individuals was more than horrible, I do not know how you can hire such a specimen, a side of man ????? (Original) Nu sunati la acest spital de mare cãc*t?Am platit 400 de lei sa vina salvarea acasa mi.au dat o pastilã si la revedere,când eu eram pt internare ??Sunati la 112 daca aveti probleme este gratis si MULT MAI OK.Dau o singura stea pt ca nu pot da mai putin,am chemat salvarea in seara aceasta pt ca am avut tahicardie,aveam peste 100 de batai pe minut,au venit 2 domni si o ‘’doctorita”desi va spus sincer cred ca si o femeie care matura strada s.ar fi comportat mai frumos,a inceput sa ma intrebe sictirită de cand imi este rau si diverse intrebari...La fiecare intrebare adresata isi dădea ochii peste cap si se uita la mine in scârbă ...Comportamentul acestei individe a fost unul mai mult decat oribil,nu stiu cum puteti angaja asemenea specimen ,o lătură de om ?????

(Translated by Google) Very disappointed! I had a CT scan and had to wait 1:25 minutes at the door and another 30 minutes after the result. (Original) Foarte dezamagit! Am avut programare la tomograf si a trebuit sa astept 1:25 minute la usa si alte 30 minute dupa rezultat.

(Translated by Google) Maximum numbness !!!! (Original) Nesimțire maxima!!!!

(Translated by Google) They are not as responsible as they are, only pupincurists. (Original) Nu sunt atat de responsabili precum se dau, numai pupincuristi..

(Translated by Google) My story called "miracle" It all starts with a consultation, as a result of terrible back pain, which was also felt on the right leg. I happened to meet Dr. Dan Razvan Bentia, who consulted me and told me that I have an ugly disc herniation and that surgery is a priority. Immediately after the imaging tests done on the day of the consultation, on the recommendation of Dr. Bentia, I was hospitalized the next day. The pain was awful and unbearable so I was immediately given an infusion relief treatment and the decision to schedule the operation was already waiting for me as a hope for better. As a "miracle" I receive from Dr. Bentia less than 5, 6 hours after hospitalization the incredible news of the appointment of the operation for the next day, even in the early hours of the morning. Preparations for the operation begin, meaning blood tests and radiology, but at the same time the emotions begin. I try to control them, I can't, only the hope of better gives me the strength to forget the pains I had. The day called "miracle" begins with an operation of almost 3 and a half hours where Dr. Dan Razvan Bentia together with his entire team of professionals, made everything go perfectly with the help of state-of-the-art technology. Dedication and professionalism have spoken! After the operation, I could say that I was born again. No back pain, no leg pain, no numbness. Exactly 24 hours after the operation, together with Dr. Bentia, I was taking the first steps without any sensation of pain. The confidence was maximum and the conviction that everything went longer than I hoped, gave me strength. Power translates into the fact that a man I will always carry in my soul has done a miracle for me. Dr. gave me a normal life again. Thank you Dr. Dan Razvan Bentia, thank you Sanador Hospital, thank you to everyone who took care of me. Thank you Costin Stoian (Original) Povestea mea denumită "miracol" Totul începe cu o consultație, urmare a unor dureri îngrozitoare de spate, care se resimteau și pe piciorul drept. L-am cunoscut întâmplător pe domnul Dr. Dan Razvan Bentia, care m-a consultat și mi-a comunicat ca am o hernie de disc urâtă și ca operația este o prioritate. Imediat după testele de imagistica făcute în ziua consultației, la  recomandarea domnului Dr. Bentia, am fost internat de urgenta a doua zi. Durerea era îngrozitoare și de nesuportat așa că imediat mi-a fost aplicat un tratament perfuzabil de calmare iar decizia privind programarea operației o așteptam deja ca o speranța de mai bine. Ca un "miracol" primesc de la domnul Dr. Bentia la mai puțin de 5, 6 ore de la internare vestea incredibila a programării operației pentru a doua zi, chiar la prima oră a dimineții. Încep pregătirile pentru operație, însemnând analize de sânge și radiologia dar în același timp încep și emoțiile. Încerc sa mi le stapanesc, nu pot, doar speranța de mai bine îmi dă puterea sa uit de durerile pe care le aveam. Ziua denumită "miracol" începe cu o operație de aproape 3 ore și jumătate unde domnul Dr. Dan Razvan Bentia împreună cu întreaga sa echipa de profesioniști, au făcut ca totul sa decurgă perfect cu ajutorul unei tehnologii de ultimă generație. Dăruirea și profesionalismul și-au spus cuvântul! După operație as putea spune ca m-am născut din nou. Fără dureri de spate, fără dureri de picior, fără amorțeli. La exact 24 de ore după operație împreună cu domnul Dr. Bentia făceam primii pași fără nicio senzație de durere. Încrederea era maxima iar convingerea ca totul a decurs mai mult decât speram, îmi dădea putere. Puterea, se traduce prin faptul ca un om pe care îl voi purta mereu în sufletul meu a făcut pentru mine un miracol. Domnul Dr. mi-a dăruit din nou o viață normală. Mulțumesc domnului Dr. Dan Razvan Bentia, mulțumesc spitalului Sanador, mulțumesc tuturor celor care au avut grija de mine. Mulțumesc Costin Stoian

(Translated by Google) The hospital is extremely clean, the conditions are similar to those of a hotel, it provides you with everything you need, the only problem is with the waiting time at the reception, both at the hospitalization and at the hospitalization, it creates confusion and a very big noise. (Original) Spitalul este extrem de curat, conditiile sunt asemanatoare cu cele ale unui hotel iti este pus la dispozitie absolut tot ce este nevoie, singura problema este cu timpul de asteptare la receptie atat la internare cat si la externare, se creaza confuzie si imbulzeala foarte mare

(Translated by Google) Pediatric ward room. Influenza epidemic 20 children .1 single doctor. Average a consultation 30 min. Shame. Great prices, pitiful services (Original) Pediatrie camera garda. Epidemie gripă 20 copii .1 singur medic. Media o consultație 30 min.. Rusine.preturi mari,servicii jalnice

(Translated by Google) I wholeheartedly recommend the surgeon Eugen Florin Mihăilă for his professionalism and care for his patients! (Original) Recomand din tot sufletul medicul chirurg Eugen Florin Mihăilă pentru profesionalismul si grija față de pacienții săi!Mulțumesc!!

As nici macar 1 stea nu merita, testare covid cu rezultat in alt an calendaristic, vacanta pierduta. Respect 0 fata de clienti

(Translated by Google) This is the first and last experience at Sanador! My father did a multiparametric MRI on September 1 and we are still waiting for the result, although we were told that it takes 15 calendar days ... If you call, the call center answers you invariably giving you the same answer: "You call in 2 days and you hear the same words. Indeed, I never imagined that the services are so dusty! I will definitely not choose Sanador a second time! I do not recommend!!! (Original) Este prima si ultima experienta la Sanador! Tatal meu a facut un RMN multiparametric pe data de 1 septembrie si inca mai asteptam rezultatul, desi ni s-a spus ca dureaza 15 zile calendaristice... Daca suni, iti raspunde Call centerul care iti da invariabil acelasi raspuns: "Voi contacta asistenta..." Suni peste 2 zile si auzi aceleasi cuvinte. Intr-adevar, nu mi-am imaginat ca serviciile sunt atat de praf! Categoric nu voi alege a doua oara Sanador! Nu recomand!!!

(Translated by Google) Mockery Bad staff bad for everything Organizing like the market Stay away from this hospital (Original) Bataie de joc Personal prost rau de tot Organizarea ca la piata Stati departe de acest zis spital

(Translated by Google) the worst services in the world of private hospitals. (Original) cele mai proaste servicii din lumea spitalelor private.

Awful. Lack of empathy, no communication (I've waited half a day to know that my wife was ok and my baby was born because the doctors just forgot to inform me...) chaotic organization. If you want an hospital which will ruin the birth of your child, go for Sanador!

(Translated by Google) !!! I say NO to Dr. Codrin Huszar - orthopedics. Avoid it as much as possible. Years ago, when Dr. Huszar operated on my grandmother, he was a kind, dedicated, and caring doctor. When it was my turn to need a good orthopedist - I immediately thought of Dr. Huszar. But I found Dr. Huszar totally changed, both professionally and in appearance. The calm, attentive man of old was replaced by a disinterested, bored and absent man. And his physical appearance as a serious and intellectual man has undergone amazing transformations but not in a positive way. It's ridiculous to see a respectable surgeon, for more than half a century with his hair in the wind, with some crazy red cleavage glasses, with biceps and triceps in sight and with a high school behavior. Although there is the problem of an operation, the consultation was superficial, cold because Dr. Huszar had his mind elsewhere - only at my consultation not. Honestly, I am not interested in his personal life or if he now focuses more on his clothing style or if he spends more time in the mirror. But I went all over town, I stood in line at the triage, I gave money and now I have to pay a new consultation to another doctor who is serious. I don't think I can easily forget the consultation I had with Dr. Huszar. I can't believe that even in private he can afford to have such behavior. After such an unprofessional consultation, I lost all trace of trust in Dr. Huszar. I can't let myself be operated on by a doctor who, instead of being concerned about his medical profession, has aesthetic priorities. I am afraid that during the operation to think of some injections with botox, hair implant or paint shades. Because of some doctors like Dr. Huszar, I gave up the services offered by Sanador. (Original) !!! Spun NU dr Codrin Huszar - ortopedie. Ocoliti-l pe cat posibil. Cu ani in urma, cand dr Huszar a operat-o pe bunica mea, era un doctor amabil, dedicat si grijuliu. Cand mi-a venit si mie randul sa am nevoie de un ortoped bun - imediat m-am gandit la dr Huszar. Dar l-am regasit pe dr Huszar total schimbat, atat profesional cat si ca infatisare. Omul calm , atent de pe vremuri a fost inlocuit de un om dezinteresat, plictisit si absent. Si aspectul sau fizic de om serios si intelectual a suferit transformari uluitoare dar nu la modul pozitiv. E ridicol sa vezi un chirurg respectabil, de mai mult de jumate de secol cu pletele in vant , cu niste ochelari de un rosu turbat , decoltat , cu bicepsii si tricepsii la vedere si cu un comportament de licean. Desi se pune problema unei operatii, consultul a fost unul superficial, rece fiindca dr Huszar avea mintea in alta parte - numai la consultul meu nu. Sincer pe mine nu ma intereseaza viata sa personala si nici daca acum pune accent mai mult pe stilul vestimentar sau daca petrece mai mult timp in oglinda. Dar eu am mers tot orasul, am stat la coada la triaj , am dat bani si acum trebuie sa platesc un nou consult la un alt dr care sa fie serios. Nu cred ca voi putea uita prea usor consultul avut cu dr Huszar. Nu-mi vine sa cred ca si la particular isi permite sa aiba un asemenea comportament. După un consult atat de neprofesionist mi-am pierdut orice urma de incredere in dr Huszar. Nu ma pot lasa operat de un doctor care in loc sa fie preocupat de profesia sa de medic are prioritati de ordin estetic. Imi este frica ca in timpul operației sa se gandeasca la niste injectii cu botox, implant de par sau nuante de vopsea. Din cauza unor dr ca dr Huszar, eu am renuntat la serviciile oferite de Sanador.

(Translated by Google) The prices are very expensive. They have poor management. Take advantage of people suffering with problems. They must have forgotten Hippocrates' law. (Original) Preturile sunt foarte scumpe. Au un management defectuos. Profita de oameni suferinzi cu probleme. Cu siguranță au uitat de legea lui Hipocrate.

(Translated by Google) SANADOR, a very bad experience that I was able to have in a medical center. I'm not going to tell you everything now, but I can say that a cartload of money is paid without a little interest and attention to the person. This from secretaries to incompetent and disinterested doctors and even teachers. I would not recommend it to my enemies either. (Original) SANADOR , o experiență foarte urîtă ca am putut să am intr-un centru medical . Nu stau acum să povestesc totul dar pot spune că se plătește o căruță de bani fără un pic de interes și atenție la persoană. Acesta începînd de la secretare si pînă la medici incompetenți și lipsiți de interes si chiar profesori .Nu aș recomanda nici la dușmani mei.

(Translated by Google) I did a multiparametric MRI (not cheap at all ...) on 17.12.2020 and I requested that the result be sent to me by email. At my insistence, after 3 phone calls, on 06.01.2021 I received the result, although it says that it was interpreted since 20.12.2020. But probably the staff at Sanador who has responsibilities in transmitting the results to patients is very busy and can't pay attention to anyone ... Very ugly of them. Grade 1 out of 10. (Original) Am facut un RMN multiparametric (deloc ieftin...) in data de 17.12.2020 si am solicitat ca rezultatul sa imi fie trimis prin email. La insistentele mele, după 3 telefoane date, in data de 06.01.2021 am primit rezultatul, desi in acesta scrie ca era interpretat inca din data de 20.12.2020. Dar probabil personalul de la Sanador care are atributii in sensul transmiterii rezultatelor catre pacienti este foarte ocupat si nu poate acorda atentie oricui... Foarte urat din partea lor. Nota 1 din 10.

Overall a very bad experience for my last visit. There is no respect for the patient- everything is done on fast forward to be able to see as many patients as possible, so there is no time to explain you what procedures you'll need, what tests they will conduct, etc. They just take the samples without any explanations and without explaining the ultrasound findings, like we all are cows. You only see what was done when you pay.

Awful service! I requested a PCR test in English, for travel purposes. it came out only in Romanian. I had to call and wait online for them to issue it in English. The same thing happened to my husband. Then, the phone number on the test result sheet was wrong. I had to call and ask for it to be corrected as well, and all these the day before my departure. And when I voiced my frustration over the phone, the receptionist just went silent, she didn't even say that she will relay my complaints to the people in charge of redressing them but simply asked like a robot if she can help me with other information. I will not resort to this clinic again.

Worst call center ever, rude and you will only hear about cancer while waiting. You press for english and none speaks English. Everyone redirects you till the line cut. Worst ever i cant find words

Dr. Constantinescu is one of the best doctors I have personally met, knows details from many other sectors and is very professional, I totally recommend him for Gastroenterology, Sanador gets only 3 stars, other doctors are not near as good

I made an appt twice and came from out of town. Both times the clinic cancelled the appt. the day before. My wife had an appt. And it was postponed and they make you cover your face to enter which is humiliatiating.

30 minute wait to be registered! Unacceptable! I was contacted - apologies for rigor, kindness, professionalism. I appreciate!

Nice and clean place, friendly medical assistant, he come after a couple of min The doctor are good too Professional service, personal talking english But is a bummer you get the medical papir in romanian, no idea to know what are writing on the paper

Servicii foarte precare. Am depus plangere atat la ei, cat si la ANPC.

Timpul de asteptare a fost nepermis de mare!

Am avut programare pt consultație la gastroenterologie prin asigurare privată de sănătate dar asistenta de la triaj nu m-a lăsat să intru la consultație pentru ca avusesem scaune diareice. Le-am spus ca nu am avut temperatura și nici alte simptome. A vorbit cu o doamna doctor prin telefon care a spus la fel" nu are ce căuta în clinică dacă are diaree". Mulțumesc pentru NIMIC

Servicii profesioniste,curățenie deplina,circuite respectate!

(Translated by Google) I went to gastroenterology at the doctor Nedelcu Cristian. He gave me a quick diagnosis, prescription and intervention in the same week. I appreciated the promptness and simplicity with which everything went. (Original) Am fost la gastroenterologie la medicul Nedelcu Cristian. Mi-a făcut un diagnostic rapid, prescripție medicală și intervenție în aceași săptămâna. Am apreciat promptitudinea și simplitatea cu care a decurs totul.

(Translated by Google) Congratulations ! A 7-star hospital. Exceptional doctors, professionals ... the only private hospital where you can treat any condition at European standards! (Original) Felicitari ! Un spital de 7 stele . Medici de exceptie , profesionisti ....singurul spital privat unde iti poti trata orice afectiune la standarde europene !

(Translated by Google) Thanks to the Sanador team who made my experience of repairing and recovering from my knee problem much easier. Thanks to Dr. Pascu Ciprian and to the assistants who helped. Health and happiness! (Original) Multumesc echipei Sanador care mi-au facut experienta de reparare si recuperare a problemei mele la genunchi mult mai usoara. Multumesc domului doctor Pascu Ciprian si asitentelor/asitentului care au ajutat. Sanatate si multa fericire!

(Translated by Google) I wish doctors Matei Bogdan and Dobrescu Catalin all the best in the world! I called the emergency service one weekend and I was lucky enough to meet these wonderful people who dedicated all their interest to help me, they made a history like I have never seen in Romania and I do not 'they let me go until they established everything that could be established. But, in addition to professionalism, they have shown Humanity, Humanity and Goodness. Honor them! (Original) Le doresc dlor doctori Matei Bogdan si Dobrescu Catalin tot binele din lume! Am apelat la serviciul de urgente intr-un weekend si am avut norocul de a’i intalni pe acesti oameni minunati care si’au dedicat tot interesul pentru a ma ajuta, au facut o anamneza cum n’am mai vazut in Romania si nu m’au lasat sa plec pana cand n’au stabilit tot ce se putea stabili. Dar, pe langa profesionalism, au dat dovada de Omenie, Umanitate si Bunatate. Cinste lor!

(Translated by Google) (ibupofren, crotizon) may be an aggravating factor of the infection. If you have a fever, take paracetamol. If you are already taking such medicines and are in doubt, seek medical advice (Original) (ibupofren, crotizon) ar putea fi un factor de agravare a infecției. Dacă aveți febră, luați paracetamol. Dacă luați deja astfel de medicamente și aveți îndoieli, cereți sfatul medicului

(Translated by Google) I was admitted and operated on the lumbar spine by Mr. Dr. Gramescu Ovidiu, head of the spinal neurosurgery section. He is a true professional with vast experience practiced in important clinics from abroad. who requests help. The hospitalization conditions are equivalent to a hotel of at least 3 stars, well-trained and friendly staff, all services, excellent. Congratulations Dr.Gramescu Ovidiu as well as the hospital administration for the care of the patients who come here! !! (Original) Am fost internat si operat la coloana lombara de catre Dl Dr.Gramescu Ovidiu seful sectiei de neurochirurgie spinala.Este un adevarat profesionist cu vasta experienta practicata in clinici importante din strainatate.Este dedicat aproape tot timpul spitalului SANADOR,are o mare empatie fata de bolnavii care ii solicita ajutorul.Conditiile de spitalizare sunt echivalente unui hotel de cel putin 3 stele,personal bine instruit si amabil,toate serviciile,excelente.Felicitari D-le Dr.Gramescu Ovidiu cat si administratiei spitalului pentru grija fata de bolnavii care vin aici!!!

(Translated by Google) You are waiting for the villages (Original) Aștepți de te saturi

(Translated by Google) Programs made unrealistic, long waiting time (Original) Programari facute nerealist, timp mare de asteptare

(Translated by Google) Doctor of note 100, friendly staff at reception.???Very clean !!! The ones from radiology did my lungs instead of my pelvis. They gave me the result of the movie, it took 3 hours. (Original) Medic de nota 100,personal amabil la receptie.???Foarte curat!!! Cei de la radiologie mi-au facut rx de plamani in loc de bazin?.Pana mi-au dat rezultatul filmului a durat 3ore?

am facut si eu pt fiul meu de 12 ani o programare la CT m a programat dupa 2 luni si in ziua cand sa vin sa il fac m au sunat ca nu mai functioneaza aparatul si sa vin dupa alte 3 saptamani,i l am facut si asa ca sa si bata si mai mult joc de copilul meu a spus ca rezultatul dupa 2 saptamani sa vin sa l iau

Nu recomand. Faci programare si doctorii nu sunt la munca. Cele mai proaste servicii. Feriti va de acest spital. Neprofesionisti.

servicii medicale complete, pasiune pentru sanatate

(Translated by Google) maternity with very good services !!! (Original) maternitate cu servicii foarte bune!!!

(Translated by Google) They do not meet the deadline for the covid test, they said that I will receive it the next day until 24:00 but this did not happen and I had to give up the flight (Original) Nu respecta deadline pentru test covid, au spus ca il primesc a doua zi pana la 24:00 insa acest lucru nu s-a intamplat si am fost nevoie sa renunt la zbor

(Translated by Google) Given that it is a private service with payment on the spot, you expect all procedures to proceed quickly and efficiently. Receptions and doctors were prompt as expected. The services are at international standards, as well as the prices. (Original) Avand in vedere ca este un serviciu privat cu plata pe loc,te astepti ca toate procedurile sa decurga rapid si eficient,Receptiile si doctorii au fost promti conform cu asteptarile.serviciile sunt la standarde internationale ,ca si preturile de altfel.

(Translated by Google) It's hard to believe that something like this would happen in a private hospital when I ask for a hat of money. In short, the surgery scheduled for 6 pm, made the hospitalization formalities 1 hour before and obviously paid in advance (as in ......) 2 hours later the doctor comes and says that the anesthetist does not consider the intervention as emergency and no longer stay, let's come back in 2 days. This after 5 days of hemorrhage, relatively mild but without interruption with the livid patient and trembling with fear. Next in another hour for the discharge formalities and the mention that they will send money paid to the account. A shame of attitude specific to this society sick of theft and frivolity. (Original) Greu de crezut ca asa ceva se întâmpla într-un spital privat în condițiile în care cer o pălărie de bani. Pe scurt, intervenția chirurgicala programata la ora 18, făcut formalitățile de internare cu 1 ora înainte și plătit evident tot în avans (ca la......) 2 ore mai mai târziu vine doctorul și spune ca anestezistul nu considera intervenția ca fiind urgență și nu mai stă, sa revenim peste 2 zile. Asta după 5 zile de hemoragie, relativ ușoară dar fără intrerupere cu bolnava livida și tremurând de frica. Urmează în încă 1 ora pt formalitățile de externare și mențiunea ca vor trimite bani plătiți în cont. O rușine de atitudine specifică acestei societăți bolnave de hoție și neseriozitate.

I had a small surgery with a day time hospitalisation and I am overall satisfied with how everything went. The whole staff was friendly and nice, from receptionists, to nurses, doctors, everything. The room where I was checked in was wery clean and comfortable, the bathroom was also clean and it even had toiletries like in the hotels. I would like to give a special thanks to the young lady working at the reception yesterday 13.06 at 23:00, she was alone but tried her best to cater to everyone's needs, I was even informed that I am supposed to get a partial refund for the entire cost of the surgery, but being a bit tired and overwhelmed I forgot to take the money, so the girl called me to inform me about that and let me know that I can go retrieve the amount at a different day. The few things that I did not like was for one that there seems to not be enough staff for reception / information / payments / check outs. The second thing is that a 10 building was designed with only two elevators. Unluckily one of the elevators was out of service, so doctors, patients and visitors had to use the same elevator which meant the writing to go up and down was really long.

(Translated by Google) Money taken before, after which you are told that the deadline to receive the MRI interpretation is 10 working days, ie 14 calendar days. Don't do MRIs on them. (Original) Bani luati inainte, dupa care ti se spune ca termenul de a primi interpretarea la RMN este de 10 zile lucratoare, adica 14 zile calendaristice. Nu faceti RMN la ei.

(Translated by Google) I benefited from the services offered by this hospital. I had very good services, but especially I was treated by a special doctor from all points of view. ADRIAN Thank you very much, Doctor! I recommend with all confidence (Enache Mariana, Buzau) (Original) Am beneficiat de serviciile oferite de acest spital.Am avut parte de servicii foarte bune,dar mai ales am fost tratată de un medic deosebit din toate punctele de vedere.Profesionalism,devotament și blândețe,acestea sunt cuvintele care îl caracterizează pe medicul neurochirurg ENACHE VALENTIN ADRIAN!Va mulțumesc din suflet domnule doctor! Recomand cu toată încrederea!(Enache Mariana, Buzău)

(Translated by Google) Hello friends. Sanador Hospital already has a history in Romania. I think it is one of the newest private hospitals to emerge after the revolution. It has developed beautifully and covers almost all medical needs. Slowly ... he stabilized the medical staff as well. They are well equipped and organized. Maybe a little higher in terms of prices .... But health costs everywhere in the world! I recommend you to go here with confidence. The doctors are ok and they are doing their job. I wish you maximum health! (Original) Bună ziua prieteni. Spitalul Sanador are deja o istorie in Romania. Cred ca este printre cele mai mai noi spitale private apărute după revoluție. Sa dezvoltat frumos si acoperă cam toate necesitățile medicale. Încet încet...a stabilizat si personalul medical. Sunt bine dotați si organizați.Poate putin cam sus ca și prețuri....Dar sănătatea costa peste tot in lume! Eu recomand sa mergeți cu incredere aici.Doctorii sunt ok si isi fac treaba. Va doresc sănătate maximă!

(Translated by Google) The organization leaves much to be desired. Doctors and staff of grade 10. Many bad nations as patients and too few security guards. (Original) Organizarea lasa de dorit. Medici si personal de nota 10. Multe neamuri proaste ca pacienti si prea putini agenti de paza.

(Translated by Google) The appointment time is respected, professional and kind staff! (Original) Se respecta ora programarii,personal profi si amabil!

Second time that I needed a surgery in 6 months and what i want to say good job sanador for improving your services from last time when I was here and I give you 1 star. I had yo fo a MPFL recunstruction now an I wanted the same doctor his name is Crintea Alexandru, is a super-doctor he has a very nice ability to calm you down and give to you power to go forward. Now i had a plesent procees from admiting to going home, the anesthesia was painless almost the care was suprem. What i still see space for improvement is on nurses and auxiliary personal, the improovment is pacient comunication and promptitude, only speaking about the personal that take care of you in your reserve. Thank you doctor Crintea Alexandru, and all the stuff that were involved in my care!

Later update: On a positive side, after escalating via email, we’ve just received a very polite call, from Sanador, promising help on a final matter that still needs solving. Upgrading this to a 3* rating for the rapid and constructive reaction. ....….................. This review is waived at max 2 stars only due to extremely lime adminstrative and customer service received. While the medical personnel is doing their best and some doctors are really top, the level of other services you receive is rather poor and sometimes naughty. First, the ladies doing whatever they are supposed to do in there, are not communicating properly and seems to have no clue about how the process involving an insurance company goes. Then, apparently you need to pay in advance like you could run after the anesthesia and they forget having all personal your data! Crazy! Next, of course, they charge by mistake more money and they don't know how to proceed with a partial refund on the same card you've paid with. So you need to give IBAN details in order for the Accounting team to wire you the money. Whenever they will do it....Yes, in 2020, this is how they process a refund! Double crazy. Last but not least, when asking what is next and what are you waiting, standing after the medical intervention, not feeling at 100% of course, and telling them this....well, some "smart girl" slaps you in the face with "we are also not feeling well". I mean, who needs empathy, compassion, customer care these days, anyway..... We've had enough. Never again in here. Too bad for the good doctors still working with Sanador. ps. By the way, in pandemic times, there is the same access for people coming in and out! No separated flows. I'm not a professional but I find this to be wrong. Maybe I'm wrong.

I made an appointment with 1 week in advance and had at least 3 confirmations for it over sms and phone call. At the appointed time I had the great "pleasure" to find out the doctor is not there and will have to wait for an extra hour for him to come. The doctor saved the image by his professional approach but for the clinic was an experience not to recommend.

Soția mea a fost programata la dr Zarma ( pentru coronografie ).Ne au chemat la 05.00 dimineața Până la orele 14.00 nu s a prezentat nimeni calificat pentru aceasta procedură .Practic a stat internată 9 ore cu branula in mana, cu interdicțiile de alimentație aferente , așteptând minunatul doctor care nu a avut bunul simt sa anunțe ceva . Am și plătit pentru așteptare. Lipsă totală de inters fața de clienți.Sunt interesați doar să încaseze, apoi uita de tine .NU RECOMAND aceast spital .Între timp pe holuri erau diverse scandaluri legate de tarifele practicate . BĂTAIE DE JOC !!!!

Experiența mea cu Sanador de fiecare dată a demonstrat că și 0 stele ar fii prea mult pentru ce am avut de suferit. Atât la consultații cât și la operații totul a fost penibil. La controalele medicale, doctorii nu au cabinete libere unde să te consulte. Așa că ești expediat când la un etaj, când la altul. Apoi, consultul este pe grabă fiindcă doctorii sunt ori plictisiți ori trebuie să elibereze cabinetul pentru următorul doctor. Bine, asta în cazul în care doctorii binevoiesc să apară la consultații, fiindcă sunt doctori care întreabă înainte să vină câți pacienți au. Dacă află că au "doar" doi pacienți, atunci dânșii nici nu se mai obosesc să apară. Și mai sunt o categorie de doctori care în timp ce aștepți să-ti vină rândul la consult, afli că acestia sunt deja acasă, așa că ai stat să aștepți degeaba. Lipsă de empatie, lipsă de respect și de omenie. Merităm să fim tratați ca niște oameni, mai ales la câți bani am lăsăt aici. !!! FUGIȚI DE SANADOR !!!

Vin de la Constanța, la un consult pt alergie. Plec din cabinetul domnului Doctor, cobor la analize și plec foarte mulțumit de serviciile Sanador. După 5 zile,primesc telefon ca una dintre analizele pt care am plătit, nu se poate face la ei și sa vin sa-mi dea banii înapoi. Asa ceva.... Bat drumul pana la București, plec de la munca,sa fiu bataia voastră de joc!? Made in Romania.... Nu aveți pic de respect față de oameni!

👎🏻

(Translated by Google) And a star is a lot for Dr. Cristina-Madalina Ilie (Gastroenterology), who treats you without empathy, without experience (and they are full of puffs with pretensions of great doctors), does not take into account the medical history, dialogue between patients and the doctor does not exist. It goes directly to the requested operation (endoscopy) after which it disappears. Always in this network Sanator will place you from one to another just to squeeze you money. The solution is to read your diagnosis yourself, to take your CD nicely and to be satisfied with the recommendation to go to psychiatry, even if you have chest pain after an ERCP. Compared to doctors in other European countries, these Gods of Sanador, regardless of the position they hold, will treat you from above. I do not recommend the above mentioned doctor to anyone, not even after 10 years. Lack of character, lack of communication and lack of professionalism. Good luck with the nurses who helped her! (Original) Si o stea este mult pentru dr. Cristina-Madalina Ilie (Gastroenterologie), care te trateaza fara empatie, fara experienta (si la ei e plin de pufani cu pretenti de mari doctori), nu se tine cont de istoricul medical, dialog intre pacient si doctor nu exista. Se trece direct la operatiunea solicitata (endoscopie) dupa care dispare. Mereu in aceasta retea Sanator te vor plasa de la unii la altii doar sa te stoarca de bani. Solutiia este sa iti citesti diagnosticul singur, sa iti iei frumos cd-ul si sa te multumesti cu recomandarea de a merge la psihiatrie, desi acuzi dureri toracice in urma unui ERCP. Comparativ cu medicii din alte state europene, acesti Dumnezei de la Sanador indiferent de postul ocupat te vor trata de sus. Nu recomand nimanui medicul mai sus mentional, nici peste 10 ani. Lipsa de caracter, lipsa comunicare si lipsa de profesionalism. Noroc cu asistentele care au ajutat-o!

(Translated by Google) In short: terrible! From the medical staff to the reception. Doctors (of course, most of those I interacted with or those close to me) either do not show up for the consultation and the patient is not notified in advance, or when they show up (most of the time late) they have a disinterested attitude. , bored or superior (kind of you left the horse and you come back donkey or ... come again, maybe you will find me in a better mood!). And about the reception staff ... they really don't want (and shouldn't!) Be there! (Original) Pe scurt: groaznic! De la personalul medical pana la cel de la receptie. Medicii (fireste, majoritatea celor cu care am interactionat eu sau cei apropiati mie) fie nu se prezinta la consultatie, iar pacientul nu este anuntat in prealabil, fie, atunci cand se prezinta (de cele mai multe ori cu intarziere) au o atitudine dezinteresata, plictisita sau superioara (un fel de ai plecat cal si te intorci magar sau... mai vino si altadata, poate ma gasesti intr-o dispozitie mai buna!). Iar despre personalul de la receptie... chiar nu isi doresc (si nici nu ar trebui!) sa fie acolo!

(Translated by Google) Respect and thousands of thanks to Dr. Munteanu Valentin (neurosurgeon) and the team he works with. We highly recommend this team. With esteem and respect, Mihai Birliga. (Original) Respect si mii de multumirii dlui dr. Munteanu Valentin(neuroghirurg) si echipei cu care lucreaza.Recomandam cu toata increderea aceasta echipa. Cu stima si respect, Mihai Birliga.

(Translated by Google) I am very satisfied with the services offered by Sanador Hospital, the staff was very nice and kind and I want to thank especially Dr. Ciprian Pascu a special man and an exceptional doctor for all the help provided !! (Original) Sunt foarte mulțumită de serviciile oferite de spitalul Sanador ,personalul a fost foarte drăguț și amabil și țin sa Multumesc in special dl doctor Ciprian Pascu un om deosebit si un medic excepțional pentru tot ajutorul acordat !!

(Translated by Google) The prices are exaggerated for what it offers. At the amounts charged by the hospital you expect something else, maybe I'm wrong but it doesn't seem normal to me to have the same attitude as at the state hospital. (Original) Preturile sunt exagerate pentru ce ofera.La sumele percepute de spital te astepti la altceva poate gresesc eu dar nu mi se pare normal sa fie aceiasi atitudine ca la spitalul de stat.

(Translated by Google) All the staff are very attentive and kind, they do their best to help you! (Original) Tot personalul este foarte atent și amabil, fac tot posibilul ca să te ajute!

(Translated by Google) My mother suffered for many months from a back pain, no one could find her cause, although for 4 months she knocked on the doors of many doctors. I heard about Professor Alexandru Ciurea from Sanador, whom we thank from the bottom of our hearts for their interest and professionalism. To him and the Sanador team for excellent services, all appointments were met, results in a timely manner and a positive and friendly attitude from the staff. I wholeheartedly recommend! (Original) Mama a suferit multe luni de o durere de spate, nimeni nu-i gasea cauza desi 4 luni a batut la usile multor doctori. Am auzit de domnul profesor Alexandru Ciurea de la Sanador caruia ii multumim din suflet pentru interes si profesionalism. Lui si echipei Sanador pentru excelente servicii, toate programarile au fost respectate, rezultate in timp util si o atitudine pozitiva si amabila din partea personalului. Recomand din suflet!

(Translated by Google) Good services, but the prices are very high (Original) Servicii bune, dar preturile sunt foarte mari

I was satisfied with the customer service but the overall communication was lacking. My wife did not speak Romanian and they did their best to communicate to her (she stayed 2 nights with our infant). It's a private hospital so you know you'll be paying a lot... As a point of reference, we paid $1500 USD for 2 nights. Our daughter had a virus and needed advil/Tylenol and an IV, so nothing really severe.

The reception & medical staff were highly professional and patient (pun intended). The only bad thing is the busy, one lane street in front of the building - but that's Bucharest for you :(

This patient from the United States had a very positive Emergency Room experience here. Kind, caring staff. Dr. George and Lawrence took good care of me. After IV fluids and a referral, I was released. In the US, it would have taken several more hours and been much more expensive. Felt cared for and taken care of.

I was hospitalized with my mother, 80 years old, who was operated on by Mr. Dr. Vadim Palii, for a herniated disc. Everything went very well, the doctor explained to us with patience and empathy. My mother was discharged the next day, we were also very satisfied with the attitude of the nurses and infirmaries. A very good experience. Many thanks to the doctor!

A big problem of the hospital is the arrival of patients accompanied by the whole family, the whole street, the whole village. 1 single patient comes with 10-15 people after him, for consultations, treatment, etc.. They put pressure on the reception staff, the medical staff and on the other patients who waiting to see the doctor. The hospital management should introduce a Firm RULE, 1 SINGLE ATTENDANT for the patient to enter the building. P.S. : I was contacted by phone by those from the hospital administration, and they said that they will look for a solution to avoid crowding in the reception area.

I had an operation the other day for a herniated disc, everything was great, but when leaving, what happens to us Romanians usually happens; Let's kick the beans: I was discharged without having a prescription for the necessary medicines at home. It wouldn't have been serious, but the pharmacies no longer give without a prescription, and the family doctor can't give you 5 days because of the system. I called the hospital about the problem: Stupor! The same arrogance and indifference specific to the Romanian health system.. They didn't find a solution (the only stupid thing I said was to return to the capital, at my own expense) After many insistences, they agreed to find a way to send the recipe to Pitesti I've been waiting for 2 days, I'm already fed up...

Healer, 2024

I would like to thank the staff of the Cardiovascular Surgery department, Dr. Victor Costache and the entire team! Thank you wonderful people!🙏 I RECOMMEND! Sanador Hospital.

Exceptional neurologist Dr. Bogdan Dumitriu

On April 1, I was hospitalized at Sanador Hospital, vascular surgery department. I thank Dr. Carmen Popescu from the bottom of my heart for her professionalism, care and empathy towards patients! thousands of thanks.