Ophthalmic Clinic Oftalmestet image

Ophthalmic Clinic Oftalmestet

Eye care center Ophthalmologist Ophthalmology clinic Pediatric ophthalmologist

😠 I do not recommend in any way. I paid 400 lei for a consultation that Dr. Schmitzer was supposed to do, but the nurse looked at me for at least 30 seconds, the control being done by other people, in another office. I was also issued a receipt for only 1/2 of the amount paid and the consultation was... People often mention clinic, Schmitzer, doctor, recommend, staff, care, consultation, medical, minute,


Address

Calea Șerban Vodă 35, București 030167, Romania

Website

www.oftalmestet.ro

Contact

+40 21 322 8245

Rating on Google Maps

3.60 (83 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 AM to 7 PM
  • Wednesday: 9 AM to 7 PM
  • Thursday: 9 AM to 7 PM
  • Friday: 9 AM to 7 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: clinic (17) Schmitzer (12) doctor (8) recommend (7) staff (7) care (7) consultation (6) medical (6) minute (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Botez B. 5 months ago on Google • 52 reviews
    I do not recommend in any way. I paid 400 lei for a consultation that Dr. Schmitzer was supposed to do, but the nurse looked at me for at least 30 seconds, the control being done by other people, in another office. I was also issued a receipt for only 1/2 of the amount paid and the consultation was somewhat superficial. I have obtained the same results in the past, for FREE, at any medical optics store that offers free consultation for the purchase of glasses. The amount I paid today was totally unjustified, I expected it to be a real and in-depth consultation by the doctor for whom I paid such a large amount, not for everything to be fast forward. I had an appointment at 11:00 a.m. and was consulted at 12:20 p.m. by Dr. I do NOT recommend this clinic in any way. Update: I remembered some pretty important details. I came to this clinic to deepen some problems that other doctors found for me in the past. Not only did I suffer what I mentioned above, but at the end of the visit I was sent home on the grounds that I HAVE NOTHING, although I have vision problems in certain circumstances and these have been dismissed by other doctors in the past. I actually came here to be able to go deeper and solve the problem I have, and to do other necessary analyses, checks and possibly a treatment, but these things did not happen. At the end of the visit, the doctor's conclusion was that I HAVE NOTHING, even though I still can't see properly.
    7 people found this review helpful 👍

  • 5/5 Irina F. 4 years ago on Google
    (Translated by Google) I asked for the opinion of Dr. Schmitzer on the possibility of a blepharoplasty, at which 2 cosmetic doctors had hurry to schedule me, at high costs. Dr. Schmitzer was the only one who evaluated the case in a general context and recommended that I return after 6 months for reassessment, without being thrown into the operation, although an operation would have earned him a profit. I have a habit of splashing "on the Internet" with the smallest dissatisfaction that some patients have. And especially when the complaint is taken into consideration by the clinic staff and they are given polite explanations, as is done here, and the complaint patient does not withdraw his complaint. It shows frustration and revengeful behavior. Or maybe they, in the field in which they work, are capable of better quality things, but at least as difficult as running a medical clinic? (Original) Am cerut avizul dnei dr Schmitzer despre oportunitatea unei blefaroplastii, la care 2 medici esteticieni pînă atunci se grăbiseră să mă programeze, cu costuri ridicate. Dr Schmitzer a fost singura care a evaluat cazul într-un context general și mi-a recomandat să revin după 6 luni pt reevaluare, fără să se arunce la operație, deși o operație i-ar fi adus un cîștig. Deplîng obiceiul de a împroșca cu noroi "pe internet" la cel mai mic motiv de insatisfacție pe care îl au unii pacienți. Și mai cu seamă atunci cînd plîngerea îi este luată în seamă de către personalul clinicii și i se oferă explicații politicoase, așa cum se face aici, iar pacientul reclamagiu nu-și retrage plîngerea. Arată a frustrare și comportament răzbunător. Sau poate dumnealor, în domeniul în care muncesc, sunt capabili de lucruri de mai bună calitate, dar cel puțin la fel de dificile ca a conduce o clinică medicală?
    6 people found this review helpful 👍

  • 1/5 Stancu A. 9 months ago on Google • 14 reviews
    If you want arrogance and unprofessionalism, call Speranta Schmitzer! For a modest amount, you will be treated degradingly GUARANTEED! I see that I am not the only one with this experience, so... congratulations! Do a mediocre job at most! Maybe you want to change the description of the clinic where you lie about your dedication to patients! What you are doing is called false advertising! It is not normal to take patients' questions as an offense. All I wanted to know was how the procedure of my operation was carried out, but no one bothered to answer my question, and even shaved my nose! With such a treatment, I'm clearly not curious to see what comes next..!
    5 people found this review helpful 👍

  • 2/5 Floating T. 3 years ago on Google
    (Translated by Google) I rang for 5 minutes at the front door of the clinic until he refused to open my receptionist, with a lehamite that he emitted through each pore. Then another 40 minutes of waiting until I was taken over by the doctor, without receiving an apology for this delay, neither from the reception nor from the respective doctor for that. I expect to be picked up at a private clinic on time, and if there are long delays, at least to apologize, as common sense dictates in any situation. After the consultation, another 5 minutes until he finished talking on the phone with the same squeamish lady from the beginning, about whom I see that other users also left negative comments. I gave 2 stars only out of respect for the doctor's training, because otherwise this clinic still has a lot to learn in terms of customer service. I do not recommend and I do not intend to return. (Original) Am sunat timp de 5 minute la usa de intrare in clinica pana a catadicsit sa-mi deschida receptionera, cu o lehamite pe care o emitea prin fiecare por. Apoi alte 40 de minute de asteptare pana am fost preluata de dna doctor, fara sa primesc scuze pentru intarzierea asta nici de la receptie nici de la doctorita respectiva pentru asta. Ma astept ca la o clinica privata sa fiu preluata cat de cat la timp, iar daca sunt intarzieri mari macar sa mi se adreseze scuze, asa cum de altfel dicteaza bunul simt in orice situatie. Dupa consultatie, alte 5 minute pana a terminat de vorbit la telefon aceeasi doamna sictirita de la inceput,despre care vad ca au mai lasat comentarii negative si alti utilizatori. Am dat 2 stele doar din respect pt pregatirea dnei doctor, caci altfel aceasta clinica mai are muuult de invatat la capitolul servicii clienti. Nu recomand si nu am de gand sa mai revin.
    5 people found this review helpful 👍

  • 5/5 A B. 3 years ago on Google
    (Translated by Google) Maybe the price per consultation is a bit high, respectively 180 RON, but it's worth all the money. Professionals! (Original) Poate ca prețul per consultatie e un pic sus,respectiv 180 RON insa merita toți banii. Profesionisti!
    2 people found this review helpful 👍

  • 5/5 ioana n. 4 months ago on Google • 11 reviews
    Happy birthday to the entire Oftalmestet team! Thank you for your attention! Thank you for your excellent service! Thank you for the professionalism of the entire team led by Dr. Speranța Schmitzer! Have a good year, adding to the string of good years you have given us so far!
    1 person found this review helpful 👍

  • 1/5 Mario D. 2 months ago on Google • 7 reviews New
    I give 1 star for the arrogance of our Doctor AND the way he receives patients with sadness, anger, I was treated very humiliatingly. I do not recommend at all.
    1 person found this review helpful 👍

  • 5/5 Mioara G. 2 months ago on Google • 3 reviews New
    Good morning, I was operated on by the doctor and in tradevar she did a good job, she operated on me in both eyes and I can see very well and the medical staff are also well prepared for the job! congratulations 🎊 doctor congratulations 🎊 the medical staff. ..thank you for everything
    1 person found this review helpful 👍

  • 1/5 NiceGuy r. 1 year ago on Google
    De 3 ori a anulat programarea ptr control oftalmologic in vederea unei operatii . Foarte neseriosi . Nu recomand
    1 person found this review helpful 👍

  • 1/5 Bianca S. 1 year ago on Google
    Teribilă experiență -- de la recepție până la consultație. Aroganță, așteptat 40 de minute fără să ți se spună nimic, consultație sumară și neprofesionalism. Am plecat cu un gust amar. Se potrivește sloganul "la pomul lăudat să nu te duci cu sacul". Poate doar cu sacul de bani.
    1 person found this review helpful 👍

  • 5/5 IONEL V. 8 months ago on Google
    NU SUNT SUFICIENTE CUVINTE PENTRU A-MI EXPRIMA MULȚUMIREA CĂ DATORITĂ PROFESIONALISMULUI ACESTUI COLECTIV DE ELITĂ POT VEDEA DIN NOU‼️ DEASEMENEA NU SUNT NICI STELE SUFICIENTE PENTRU A LE ACORDA . MII DE MULȚUMIRI‼️🌷🌷🌷🌹💐
    1 person found this review helpful 👍

  • 5/5 Davidescu M. 8 months ago on Google
    Am întâlnit aici profesioniști atenți la detalii. De la programare , receptie,consult,tratament,operatie ,reevaluare. Grija fata de pacient , profesionalism și implicare. Mulțumesc.
    1 person found this review helpful 👍

  • 1/5 Florin M. 3 years ago on Google
    (Translated by Google) With 40 minutes to go I was called to let me know that the wrong appointment was made. If I still took time off from work, at least they would let me reach them, I could also see Bucharest (Original) Cu 40 minute de a ajunge am fost sunat pentru a-mi aduce la cunoștiință ca a fost făcută programarea gresit. Dacă tot mi-am luat liber de la muncă, macar ma lăsau să ajung la ei, mai vedeam si eu Bucurestiul
    1 person found this review helpful 👍

  • 5/5 Marius M. 6 months ago on Google
    Sunt Marinescu Marius. Aceasta clinica este excelenta! Personalul este amabil,aparatura performanta de ultima generatie! Recomand cu încredere,am doar cuvinte de lauda în privința clinicii Ofatalmestet! Apelati la doamna doctor Speranta Schmitzer pentru rezultate impecabile.!!!👍👍👍🙂
    1 person found this review helpful 👍

  • 5/5 radu r. 6 months ago on Google • 4 reviews
    Very kind, results beyond expectations after the operation.

  • 5/5 Ana M. 6 months ago on Google
    Recomand pe Dna Dr Schmitzer cu toată inima❤️ mulțumesc doamna Dr pt operația fetiței mele🙏sunteți un medic de excelență! Tot respectul și aprecierea mea și a familiei! Va îmbrățișăm 🤗

  • 1/5 Andreea Claudia S. 2 years ago on Google
    Am fost acum 1 saptamana la dna dr. Speranta, dar caracterul ei lasa de dorit!!! Pacat de experienta pe care o are in domeniu....am stat in cabinetul ei 5 minute sa imi spuna ca cel mai bine ma duc la spital de stat 😂 si am si platit programarea

  • 1/5 Me S. 11 months ago on Google
    Programare dupa 3 luni-aproape 4 luni, te suna cu o zi inainte sa iti spuna ca nu se mai poate. La telefonul luat de la spital al dnei Schmitzer nu raspunde niciodata, email pentru contact nu are, dezinteres total. E ca la stat, doar ca platesti.

  • 5/5 Irina C. 1 year ago on Google
    (Translated by Google) Fast and super-extensive diagnosis, treatment based on rich experience and professional ethics. Thank you very much and from the bottom of my heart! (Original) Diagnoza rapida si superextensiva, tratament bazat pe o experienta bogata si etica profesionala. Multumesc foarte mult si din inima!

  • 5/5 Valentina M. 7 months ago on Google • 1 review
    Hello, I regularly go to this clinic with my daughter, I have nothing but words of praise, all the staff behave impeccably, and Ms. Dr. Speranta Schmitzer is of rare professionalism. I recommend with all confidence to go to this clinic, you will not be disappointed, all the doctors are very well trained, and the clinic is equipped with the best performing devices.
    3 people found this review helpful 👍

  • 5/5 Maricela C. 6 months ago on Google • 1 review
    At this clinic, the competence and professionalism are superlative. Thank you from the bottom of my heart to Dr. SPERANTA SCHIMITER! You are the benchmark according to which all ophthalmic medicine should function. With gratitude, for everything you do!🙏♥️
    1 person found this review helpful 👍

  • 5/5 Emil D. 3 months ago on Google • 2 reviews New
    O Lady, f OK. I went to the dance with a 7-year-old child and I want to say that he gave maximum interest. I still respect doctors less than dance.
    1 person found this review helpful 👍

  • 5/5 Elena I. 2 months ago on Google • 2 reviews New
    Thank you Doctor Schmizer for consulting my mother! Also, appreciation for all the medical staff.
    1 person found this review helpful 👍

  • 1/5 Mariana S. 6 months ago on Google • 1 review
    I called on the services of the Oftalmest clinic for a simple intervention and left almost the same way I came. I'm not talking about the staff at the reception, who speak in a completely inappropriate tone! I do not recommend this clinic!

  • 5/5 Emma A. 6 months ago on Google • 1 review
    If you want professionalism and the best results, contact Dr. Speranta Schmitzer with confidence. I have nothing but praise for her, the clinic staff behaves exemplary, they are kind, very well trained, and the clinic is equipped with high-performance equipment. I recommend with all confidence!


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