1/5 Danut S. 3 years ago on Google
(Translated
by
Google)
Disappointed
by
the
staff
and
the
jysk
company,
because
they
represent
the
company.
I
ordered
two
products
that
were
supposed
to
arrive
5
days
ago.
I
called
them
the
day
they
confirmed
in
the
mail
that
the
product
would
arrive
and
told
me
that
the
truck
was
in
transit
(on
the
way
to
the
store)
and
that
the
products
would
arrive
the
next
day.
I
called
the
next
day
and
they
said
the
same
thing,
that
it
is
in
transit
and
that
it
will
arrive
in
a
few
days.
The
third
day
being
Sunday,
I
didn't
call
them
again.
I
called
on
the
fourth
day,
the
same
answer.
I
returned
to
them
the
next
day
and
insisted
that
they
give
me
a
delivery
time,
I
paying
for
the
products
in
advance.
They
told
me
they
couldn't
help
me,
I
told
them
I
would
give
the
products
back,
they
said
that
of
course,
it's
not
a
problem,
to
give
them.
I
told
them
I
wanted
to
make
a
complaint
by
email
and
they
gave
me
an
email
address.
After
I
sent
the
respective
complaint
to
them,
at
5-10
minutes
I
received
the
message
that
the
product
is
in
the
store
and
that
it
is
ready
to
be
picked
up
...
There
was
someone
to
pick
them
up
and
when
he
asked
the
people
in
the
store
how
long
the
products
have
been
with
them,
they
said
that
they
arrived
a
day
ago
and
that
then
they
started
to
send
a
message
...
I
also
called
with
a
day
after
day
and
the
same
day
to
them
and
their
answer
is
that
the
products
are
on
their
way
to
the
store.
When
picking
them
up
from
the
Grand
Arena
store,
store
employees
asked
the
person
why
we
take
them,
why
we
think
they
are
good,
etc.,
some
impertinent
questions,
considering
that
they
come
from
an
employee
who
has
to
promote
the
product.
,
not
to
give
you
the
impression
that
it
is
a
bad
product,
or
that
you
have
to
regret
the
purchase
made.
In
conclusion,
the
people
employed
at
this
company
do
not
give
their
interest
in
the
relationship
with
the
client,
they
do
not
want
to
offer
information
about
the
products
paid
in
advance,
they
do
not
want
to
promote
their
products.
The
same
opinion
about
the
company
as
long
as
these
employees
have
it.
For
now,
I
will
not
leave
a
comment
about
the
products.
(Original)
Dezamagit
de
personal
si
de
firma
jysk,
deoarece
ei
reprezinta
compania.
Am
dat
comanda
de
doua
produse
care
trebuiau
sa
ajunga
acum
5
zile.
Am
sunat
la
ei
in
ziua
pe
care
mi-au
confirmat-o
in
mail
ca
ar
ajunge
produsul
si
mi-au
zis
ca
tirul
este
in
tranzit
(in
drum
spre
magazin)
si
ca
produsele
ar
ajunge
ziua
urmatoare.
Am
sunat
ziua
urmatoare
si
au
zis
acelasi
lucru,
ca
este
in
tranzit
si
ca
or
sa
ajunga
in
cateva
zile.
A
treia
zi
fiind
duminica,
nu
i-am
mai
apelat.
Am
sunat
a
patra
zi,
acelasi
raspuns.
Am
revenit
catre
ei
si
urmatoarea
zi
si
am
insistat
ca
sa
imi
dea
un
termen
de
livrare,
eu
platind
produsele
in
avans.
Mi-au
zis
ca
nu
au
cum
sa
ma
ajute,
le-am
zis
ca
o
sa
dau
produsele
retur,
au
zis
ca
bineinteles,
nu
este
problema,
sa
le
dam.
Le-am
zis
ca
vreau
sa
fac
o
reclamatie
pe
mail
si
mi-au
dat
o
adresa
de
mail.
Dupa
ce
am
trimis
reclamatia
respectiva
catre
ei,
la
5-10
minute
am
primit
mesajul
ca
produsul
este
in
magazin
si
ca
este
pregatit
pentru
ridicare...
A
fost
cineva
ca
sa
le
ridice
si
cand
i-a
intrebat
pe
cei
din
magazin
de
cat
timp
sunt
produsele
la
ei,
au
zis
ca
ele
au
ajuns
cu
o
zi
in
urma
si
ca
atunci
au
apucat
sa
dea
mesaj...
Eu
sunand
si
cu
o
zi
in
urma
si
in
aceeasi
zi
catre
ei
si
raspunul
lor
fiind
ca
produsele
sunt
in
drum
spre
magazin.
Cand
sa
le
preia
de
la
magazinul
din
Grand
Arena,
angazatii
magazinului
au
intrebat
persoana
respectiva
ca
de
ce
le
luam,
ca
de
ce
credem
ca
sunt
bune,
etc,
niste
intrebari
impertinente,
tinand
cont
ca
vin
de
la
un
angajat
care
trebuie
sa
promoveze
produsul,
nu
sa
iti
dea
impresia
ca
este
un
produs
prost,
sau
ca
trebuie
sa
regreti
achizitia
facuta.
In
concluzie
personele
angajate
la
aceasta
firma
nu
isi
dau
interesul
in
relatia
cu
clientul,
nu
vor
sa
ofere
informatii
in
legatura
cu
produsele
achitate
in
avans,
nu
vor
sa
isi
promoveze
produsele.
Aceeasi
parere
si
despre
firma
atata
timp
cat
au
acesti
angajati.
Deocamdata
nu
o
sa
las
comentariu
despre
produse.