1/5 Adriana S. 5 months ago on Google • 16 reviews
I
arrived
at
this
center
for
a
certain
doctor.
I
called
for
an
appointment,
I
was
told
the
first
availability,
I
asked
what
the
cost
was,
I
was
told
450
lei.
Today,
we
arrive
for
the
consultation,
the
patient
and
I,
at
the
entrance,
near
the
door,
there
were
plastic
boots
and
we
put
on
a
pair
and
headed
to
the
reception.
We
are
told
to
wait
in
the
hallway
until
the
Doctor
announces
that
we
can
go
up
to
the
office.
In
a
few
minutes
we
were
called.
I
discussed
with
the
doctor
the
problem
for
which
I
had
come,
I
had
all
the
openness
to
be
helped
further,
then,
we
headed
to
the
reception
to
pay.
He
hands
me
the
POS
on
which
the
sum
of
510
lei
was
written.
I
tell
him
it's
a
mistake,
I
repeat
the
doctor's
name
and
the
price
communicated
a
few
days
ago,
namely
450
lei.
The
lady
tells
me
that
30
lei
is
added
to
the
price
of
the
consultation
for
the
patient
and
another
30
lei
for
me,
as
a
companion,
for
cleaning!!!
I
firmly
say
that
I
was
not
informed
in
advance
of
the
existence
of
other
additional
costs
for
the
consultation,
nor
did
I
give
my
consent
for
them,
so
I
do
not
want
to
pay
them.
I
am
told
that
I
should
have
received
an
information
SMS
today,
but
it
was
an
error
and
it
was
not
sent
to
me.
I
remind
the
lady
that
in
addition
to
the
time
of
setting
the
appointment,
when
was
the
most
opportune
moment
to
be
made
aware
of
the
additional
charging
for
the
consultation,
abusive
and
aberrant,
(like
when
cleaning
is
done
only
if
the
patients
pay
this
fee,
which
was
not
practiced
anywhere
during
the
pandemic),
or
he
could
tell
me
yesterday
when
he
called
me
to
reconfirm
or
today
when
he
called
me
to
arrive
an
hour
earlier.
To
which
he
replies
that
the
"system"
is
to
blame,
that
he
did
not
send
an
information
SMS,
not
the
person
who
talks
to
the
customer
on
the
phone,
as
I
quote:
"you
don't
even
know
how
many
cancellations
we
have".
Well,
I
believe
too,
in
such
face-shaming
behavior!
Therefore,
he
decides
to
call
the
doctor,
because
I
don't
want
to
pay.
I
correct
it
and
tell
him
that
I
did
not
declare
that
I
do
not
agree
to
pay
the
cost
of
the
consultation,
which
I
benefited
from
and
which
I
accepted
from
the
very
beginning,
but
other
fees
that
were
not
communicated
to
me
and
for
which
I
never
agreed,
I
have
no
intention
of
paying
those.
The
doctor
didn't
even
know
about
the
habit
of
the
people
at
the
reception.
He
then
started
yelling
at
me
that
if
I
don't
pay
them
the
additional
60
lei,
I
should
never
come
to
the
clinic
again!
It's
not
about
60
lei
in
essence,
it's
about
a
principle.
I
can't
tolerate
"smart"
people
who
take
advantage
of
the
man's
lack
of
reaction,
who
doesn't
come
there
for
good
anyway.
So,
good
people,
if
you
want
to
be
charged
on
the
bill
soon
probably
with
the
number
of
breaths
of
air
with
a
state
hospital
inside,
that
is
the
right
place!
It's
a
pity
that
the
collaborating
doctors
have
no
idea
of
the
charlatanism
shown
by
the
owners
of
the
clinic
and
their
staff,
who
are
so
"mannered"
and
open
to
communication
with
the
client!
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