1/5 Álvaro A. 5 months ago on Google
TERRIBLE.
They
don't
have
any
staff
members
there,
managing
everything
via
WhatsApp,
and
poorly.
Before
the
trip
they
sent
me
almost
30
messages,
with
the
information
scattered;
then
I
asked
them
for
clarification
about
the
location
concerning
the
train
station
and
they
told
me
to
Google
it!!!
Unbelievable.
I
told
them
that
I
would
be
arriving
by
12:30
AM,
and
once
I
got
there
I
couldn't
get
in.
They
would
not
answer
the
phone,
nobody
at
the
property...
I
had
to
wait
for
1
hour
for
someone
to
leave
the
premises
so
that
I
could
get
in.
The
next
morning
I
woke
up
with
a
message
(at
7:00
AM)
asking
me
if
I
was
able
to
get
it...
Unreal.
The
entrance
is
as
dark
as
a
dungeon,
and
the
automatic
lights
in
the
rest
of
the
place
switch
off
in
10
seconds!
Of
course,
there
is
NO
elevator.
The
rooms
are
dirty,
and
full
of
dust
and
mold.
The
bathroom
has
black
mold
everywhere
(look
at
the
pictures).
The
messages
they
send
are
pre-setted,
so
if
you
ask
something
different
they
either
don't
understand
or
directly
they
lie
to
you.
They
forgot
the
shampoo,
I
texted
them
and
they
asked
me
to
wait
for
1
hour
to
deliver
it
to
me.
After
1.5
hours
I
asked
again
and
they
told
me
that
it
would
be
delivered
the
following
day!!!!
The
rooms
are
cold
and
the
window
seals
are
not
correct,
so
you
will
be
cold
and
it
will
be
noisy
as
soon
as
a
car
(or
some
people
partying)
passes
by.
When
I
asked
about
the
air
conditioning
(for
heating)
they
said
that
it
didn't
work,
and
they
would
try
to
switch
on
the
heating
remotely.
It
takes
hours
to
heat
a
single
room
with
their
system...
WiFi
simply
doesn't
work.
They
provided
me
with
3
networks
that
have
no
signal
in
the
room,
and
when
I
asked
about
another
one
with
a
signal,
they
requested
me
to
send
a
picture
of
the
networks!!!
I
used
one
of
the
other
passwords
and
it
worked,
but
it
is
slower
than
2G
and
it
breaks
every
5
minutes.
The
worst
thing
is
that
I
asked
if
there
would
be
a
safe
place
where
to
leave
my
baggage
after
the
check-out,
and
they
said
yes.
BUT,
BUT,
BUT!
What
they
don't
say
is
that
it
is
a
room
without
a
lock
and
no
security.
I
left
some
of
my
belongings
there
and
when
I
came
back
to
get
them,
someone
forced
the
lock
on
my
suitcase
and
stole
some
things.
I
could
keep
going,
but
it
is
not
worth
it.
Avoid
the
place
at
all
costs.
1 person found this review helpful 👍