1/5 Csaba K. 3 months ago on Google New
Charging
the
mandatory
service
fee
+
asking
for
a
tip
(without
telling
these
facts)
is
a
very
bad
experience,
beware
of
this
practice.
Edit:
To
be
fair,
I
have
removed
the
word
"scam",
and
changed
the
wording.
Apparently
service
fee
+
tip
are
two
different
things,
my
bad,
so
thank
you
dear
owner
for
the
polite
correction.
Please
excuse
my
lies
and
exposing
myself.
So
yes,
asking
for
an
additional
tip
on
top
of
an
already
included
service
fee
without
even
mentioning
the
fact
is
a
customer
friendly
practice.
You
really
have
strong
arguments
and
a
customer
centric
attitude,
I
am
now
a
happy
customer,
thank
you.
Also
sorry,
but
for
me
this
is
still
a
1
star
"experience".
Edit:
Thank
you
for
your
proposal.
But
let
me
have
a
counter
proposal.
Before
making
your
customer
look
stupid
and
use
condescending
tone,
check
your
facts.
I
am
attaching
the
actual
bills
here.
First,
the
service
fee
is
counted
in
the
original
bill,
and
then
ON
TOP
of
this,
without
mentioning
this
fact,
the
waitress
asked
if
we
give
a
service
fee
when
paying
via
card.
End
result:
double
service
fee
(with
compound
interest
even).
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