Manager was very mean and aggressive with us over a misunderstanding. It made me feel like absolute trash. It's a shame because everything else was fine but I can't handle the hostility.

The worst place you can ever place order. The food will be served always cold soggy and god knows when it was cooked and waiting on the table. Not even a single item feel like you are eating fresh food. Waste of money and quality of food 👎

STAY FAR FAR AWAY FROM THIS TACO BELL. Made a complaint and was treated like absolute dirt, just like a lot of other reviewers have said. Beware the customer service is atrocious, if someone called 'Archie' is in then expect missing food and appalling appalling customer care. On top of this the food shouldn't even be passing through quality checks

Have never felt more unwelcome somewhere in my life. One member of staff was stood at the front of the counter leaning over and going on her phone. They didn’t give us our drinks with the meal and when we asked for them they didn’t have what we had ordered. They didn’t ask if we would like a different drink we just had to ask ourselves. Absolutely appalling customer service and social skills from the staff. The food wasn’t even warm either.

I had a great lunch from this takeaway, where all of the options are presented clearly on electronic boards. My Quesadilla Meal was delicious and the drink came from the machine with a solid range, accompanied by fantastic designs and a collection point where they called out orders! The service was fast and cleanliness had been maintained, though the staff did not remember my cheesy dip nor is the restaurant eat-in.

Charged £1.68 for tap water.... Pretty sure it's against my rights

Don't order for delivery from here. This is my third time ordering delivery and the first time it happened I thought maybe the driver just forgot to give us some food but 3 times in a row now I have had tonnes of items forgotten from my order. Paid £40 tonight for food and less than half of my order arrived, not even the entirety of the set meal arrived, and had barely any money refunded which I know isn't enough compared to what we had arrive. Safe to say I will no longer be ordering from here

Server had sauce on gloves, h rubbed it off on the bin and decided to continue touching food without changing the gloves. When we asked the manager about it she said all she can do is offer a refund, did not ask the server to change gloves. Would not recommend

I ordered online and it give me a time to arrive and when I did it was all ready for me to grab and go. Much faster, cheaper and tastier than any other fast food restaurant I go to.

Drink machine was broken and my Pepsi was taste like a English tea!! She ask me that I want my burrito spicy or not I’ve said not but they make it spicy definitely not a good branch of Taco Bell!

got served by a girl called Alice. best customer service i ever got. she helped me choose and alter my food and got it out to me within 5 mins, lovely girl. should be appreciated by the store.

Don't order takeaway from this restaurant, you will be given less food and only a small amount of money will be refunded if you complain. My friends and I ordered a taco set for four people, but when the takeaway arrived, the taco we wanted most was not available, my friends and I had to call for two hours before they agreed to refund us part of the money, it was so disappointing.

Good food, especially for vegetarians. But this brach has fallen into disrepair ever since they split the building with Dunkin donuts... Wanted to order take away but was told there would be a 30 min wait due to deliveroo/Uber eats orders. Ridiculous that they prioritize online orders over face-to-face customer service. Such a shame as I used to rave about this place to everyone, but now I would recommend not touching it with a pole.

Quickest picnic grab when you're already out & tryna be adventurous. My daughter thinks I'm cool 😎

I love taco bell its one of my favourite places to eat I only have one downside that the one time I wanted food when was really hungry they had no cash and was only taking card and the thing that annoyed me it was like that for near enough a month and they didn't even put up a poster to say card only or anything

Went to Sheffield for a gig and found a taco bell for the first time since i was in Las Vegas!!! Over the moon, love this place. Value for money and great tasting food. I wouldnt say it is overly authentic mexican street food but as far as fast food goes taco bell is the way.

Tried out the vegan items. Pretty decent. Shame there isn’t vegan cheese or sour cream as you basically just get lettuce and plant mince. No area to eat in except a small standing spot.

Excellent! Food was amazing, staff were lovely and service was very quick. What more could you want? Recommended.

Visited many Taco Bell branches across the country but this has to be the worst one. I was waiting 20 minutes for my food due to them prioritising Uber Eats/Deliveroo orders over the people who were waiting in the store. After I finally got my food, it was stone cold. I had the soft chicken taco and the chicken was pink inside, yet strangely it was black and burnt on the outside. Staff weren’t helpful and did nothing to try and communicate with customers when they were complaining about the long waits. Would not recommend at all.

Whoever was working today at this branch needs to get sacked ! Ordered a beef crunchy supreme instead get a whole loaf of salad with no beef whatsoever , disgusting service ! Never ordering from here again

Food cold and soggy someone ate most of my order. The churrios and caramel failed to turn up. Was charged fifteen quid for a child sized half eaten meal.

Taco bell is ok, i wouldn't give it 5 stars, but if you want something quick, it's ok to go for a little bit of food. The churros are good

Small Taco Bell, it was m first time. Can’t understand the hype, it’s just average fast food. Everything made with ground meat. If you do not get the provided sauces, it is kinda bland. Staff was very nice and store was clean.

Absolute jokers took over an hour to get food no communication and is entirely unacceptable to go in store pay and wait over 60,minutes for. Food. How this franchisee is operating I have no idea.

Im in mostly for a volcano burrito meal, I always enjoy how fast meal are packed and delivered.

Good place, I’am not a big fan of taco bell but the serving was great and food was delivered fast!

Good food but they for get the taco in my quesadilla box and a baby quesadilla in another order

I ordered soft chicken taco and flavoured rice through uber eats.It was good but they don't have fried corn shell taco with chicken:(

Cheap and decent fast food. Service is generally good, staff are friendly and fast.

2:52 the cashier responsible crossing her arms and that’s it. If you close at 3 it is at 3. Not at 2:52

Taco is tasty but since there are so many orders, it takes a very long time to get the food.

Good food, price and service. Recommend

What happened to the filling in the crunchy Tacos?!?! It's like 2 teaspoons!! Totally not cool. Tasty but just not enough. Make sure you order 2 or you will still be hungry!!

I like the food here. The menu has changed a bit, since I last was in. They have taken Pico de Gallo of the menu. Which is hillarious, as its a Mexican staple!!! A necessity!! The food was still good. Its cold to have to sit outside and eat, but that's the nature of how things are atm.

Cheap. Tasty. Clean. Offers a student discount

Love taco bell and they are in my top 3

Super fast service. Would have liked to sit. Also they only had two sauce choices.

Took forever during the teatime period. It was busy but they should look after instore customers seperately to deliveries

Wasn't too bad food was lovely but to say how many members of staff there was it was a surprising long wait.

Absolutely disgusting place . Went with my 12yo daughter who wanted to their Meadowhall franchise in Sheffield. No concept of customer service.. despite repeatedly emphasising we are vegetarians and ordering a cheese quesadilla ended up with ??? Chicken in it 🤮🤮🤮. Having been vegetarian all our life it was a shock to us. My daughter was in floods of tears and we had to leave from there asap just to get her settled. Unfortunately was so disgusted and traumatised by it all that didn’t bother to take any pictures. Not that they’d care even if we complained. NEVER going there ever again 🤢

Honestly, it's ok, taco bell food in general is not the best, but also they seem to be way too busy with deliveroo, rather than regular customers as every time it's like a 30/40min wait in the evenings, so it's ok but I would definitely say the food is not worth waiting a good chunk of an hour for, and would much rather go elsewhere at that point

Awful franchise of Taco Bell. Have been twice now and the customer service is horrific, with the staff not knowing how to process orders properly, and then not apologising for overcharging me at all. Furthermore, I then had to wait a good 10/15 mins for my order to come, to then go home and find a hair in my food. Will not go back now, bad hygiene and rude staff is not appetising at all.

First ever Taco Bell. Staff extremely helpful and patient. Will definitely go again. Food was delicious and priced well.

Not the best Taco Bell I have been to and definitely not the cleanest ! Really dirty tables with food & drink spilt all over them & no effort made to clean them Staff just put your food on the counter shout your number and walk off . Having lived in the states and eaten at Taco Bell for 30+ years you would not see this poor service and cleanliness problems in any US Taco Bell . The food was ok though

why don’t u guys answer the phone? If people are trying to change there order they can’t! Not just that, the amount of times u mess orders up is disgusting! 🤷‍♂️

Horrible, Absolutely Shameful service. Order never arrived. When i called Taco Bell they didn't pick up the call even after trying at least 10 times. Never ever will order from them again. Just hoping to get my money back.

Love taco bell but the fries should be vegan. And they should offer vegan cheese, its 2021 everywhere does vegan cheese. Also a vegan option on the meal menu would be nice instead of taking everything out of a vegetarian meal.

Ordered from here a few times, was normally perfectly fine and what you would expect. However this time is very bad, still not received nearly 3 hours later, no response and not answering the phone. Sorry to say you lost a customer.

Food is not up to the standard of Taco Bell and is not made properly would not recommend the crunch wrap here ordered it a few times from this restaurant and still hasn’t improved barley any filling and i also paid extra for cheese sauce on my chips and got 10 chips with a tiny amount of sauce absolutely ridiculous for the price!!!!