Visited during transit thru UK: enjoyed swimming here in d nice indoors pool with well marked lanes for new & advanced swimmers. Thumbs up4good steam room, gym & showers. Overall, a user friendly fitness facility😉

The gym is descent, with some new equipment, and the classes are good!👌🏻 But! Unfortunately, the cleaniness standards are way below average. Female changing room - one toilet cabin is out of use for MONTHS, the other one - constantly out of soap; paint on the walls literally falling down (been like that for months on end), it looks disgusting. For the price we pay, an effort should be made to make it look descent. Another one - TVs in the gym have BBC news on repeat with lots of disturbing war images shown; I get it, it's important, but people come to the gym to unwind and relax and this isn't helping.

My daughter did swimming lessons here for 4 months. I pulled her out as she hadn’t progressed from a stage two. Which the staff that signed her up said she will only be in for a short period of time for an assessment (my daughter is 12). She found it highly embarrassing going to do her swimming lessons each week with 5-6 year olds. She also had a different swimming teacher every week. So how can they monitor her progress? if it’s someone different every lesson. Forget the everyone active app that says they will update every swimming lesson with your child’s progress not once did a swimming teacher write any information on it. We was left going around in circles with the staff. It was highly frustrating. So now looking for somewhere more organised. With the same staff each week. I know this isn’t always possible with covid and what not. But it needs to be consistent.

Given a 5 because I love it, the staff are really lovely and helpful. *BUT* Guys the drinks machine has been out of action for over a week. PLEASE can you fix it. Also would love a coffee machine or the cafe to be open all day. After my early morning workout I'd love to grab a drink/breakfast/roll something.

Great gym - Friendly atmosphere! Alan the PT is brilliant Definitely recommend 👌

fortunately have only been a member for around 2 months on most of my visits will use sauna and steam room however have been unable to use either even when booking and getting a wrist band however today has been the worst the experience having 12 people in the sauna when should be a maximum of eight wristband rules are not I'mplemented so what is the point having them

Great gym equipment. Shame about the rave music. Unless you’re going to start selling ecstasy at reception, please play something more suitable for a cardio workout. 104-112 BPM is good, 135 BPM just induces a heart attack.

Love, clean swimming facilities. Have only used the pool and are very happy here. The changing rooms are cleaned constantly. Wod highly recommend.

The changing rooms are cold. Swimming pool great temperature.

Unfortunately I did not have a good experience at this gym. They need to update their equipment, interior and exterior of the building. Their policy clearly states no phones in the gym however they will stop you once you record your own workouts which is quite confusing. Probably best to avoid this gym and head towards amersham where their gyms are always fantastic.

Always nice to have a local gym with spa facilities so close. Easy parking for bicycles and car. Now the gym has grown

Great leisure centre , great reception team who are very friendly and helpful. Sport hall is great for badminton and other sports. Parking across the street is fantastic and plenty of space.

Excellent range of facilities, clean centre and friendly staff

One star is for the swim lessons scheduling at this place. Having a child 0-3 with Working full time and I speak for all parents I find it utterly ridiculous that you cannot accommodate a one time change in the days for swim lessons. From experience your team will never cancel a swim lesson despite the regular instructor being off and will bring an amateur to teach from the books reading in from the of parents. Completely unprofessional. I have quit the membership from October now.

So difficult to book lane swimming on the website. App works better

Was a member for a few years. Really enjoyed the gym, classes and the pool. Sadly I left due to the membership team. My membership was due to end and was contacted by another everyone active gym first (hats off to them for their swiftness) asking if I want to continue. My price had gone up which I was hoping to discuss. When the guy who deals with membership at William Penn finally bothered to reply to me there was no discussion to find a better price. So what is the point of having an employee deal with membership. Put it all online, be alot quicker if there is no compromise on price. Save money for more equipment. They don't start till 11am, I'd suggest you at least do some days early. Rest of the team at William Penn are great and incredibly helpful. Two stars lost due to lack of effort on membership team.

The pool is so cold, at least the showers were hot and the pool was quiet.