5/5 Carly O. 2 years ago on Google
When
I
say
this
place
is
perfection,
I
mean
it.
The
location
is
great,
the
facilities
are
fantastic,
but
the
staff…
oh
man
the
staff
are
absolutely
the
best.
Let
me
break
this
down
into
a
few
categories
-
Hotel
itself:
as
a
lover
of
non-chain
hotels,
I
can’t
say
enough
positive
things
about
the
tree
house.
The
thought
that
has
gone
into
each
and
every
inch
of
this
hotel
is
perfectly
calculated.
The
grounds
are
beautiful
and
the
rooms
are
stellar.
The
bed
was
comfortable,
the
room
was
stocked
with
everything
we
needed
and
then
some.
The
location:
15-20
minute
walk
down
to
the
V&A
waterfront,
with
plenty
of
restaurants
and
shops
around.
Don’t
want
to
walk?
The
staff
will
be
glad
to
arrange
transportation.
The
staff:
every
single
person
we
interacted
with
was
kind,
attentive,
and
genuinely
interested
in
ensuring
we
had
a
wonderful
time.
Elton
and
the
rest
of
the
team
chatted
with
us
during
breakfast,
made
sure
we
had
everything
we
needed,
and
took
special
care
when
we
requested
laundry
service.
Special
shout
out:
we
booked
two
tours
through
reception,
the
transfer
tour
to
Hermannus
(the
Big
Splash)
and
the
Peninsula
tour.
We
loved
both,
but
the
peninsula
tour
was
something
out
of
this
world.
Ishmael
was
our
driver
all
week
and
he
made
us
feel
like
lifelong
friends.
He
is
extremely
knowledgeable
about
the
history,
sites,
and
culture
and
shared
everything
he
could
with
us.
There
simply
are
not
enough
positive
words
to
share
about
our
experiences.
If
I
could
do
it
all
again,
which
I
hope
to
one
day,
I’d
stay
for
more
than
5
nights
as
I
felt
we
only
scratched
the
surface
on
what
Cape
Town
had
to
offer.
I’d
100%
stay
at
the
tree
house
or
one
of
their
sister
properties
every
time.
Wishing
the
staff
nothing
but
the
best
and
thanks
again
for
the
wonderful,
memorable
experience.