1/5 Brittany W. 1 year ago on Google
Could
I
give
a
0/5?
I
would
if
I
could.
My
husband
and
I
had
a
"time"
in
Colombia
to
say
the
least.
We
were
hoping
to
come
to
Cartagena/Baru
with
a
new
headspace,
given
a
lot
of
our
trip
was
"too
eventful"-
if
you
get
what
I
am
throwing
down.
Now,
on
the
ride
out
to
the
resort,
the
road
is
terrible.
No
where
in
ANY
reviews
does
it
report
ruts
the
size
of
a
small
Kia,
but
yes,
the
road
is
horrible
to
get
out
there.
It
took
us
a
litte
over
2
hours
to
go
30
miles
from
the
airport,
and
they
charged
us
300,000
pesos
Anywho,
we
arrived
and
were
immediatly
greeted
by
nice
staff
and
a
non
alcoholic
beverage.
Very
nice.
The
food
at
lunch
and
dinner
are
great,
unless
you
do
not
like
seafood
(shrimp,
fish,
prawns,
clams,
lobster,
etc).
Then
you
are
kind
of
screwed.
The
hotel
staff
that
is
at
dinner
and
walking
around
the
premises
are
great,
very
attentive.
Anywho,
we
walked
around
and
saw
that
the
beach
was
somewhat
small
(which
I
could
tell
my
the
wide
angle
pics
of
the
resort
online
(always
deceiving
lol,
to
those
who
cannot
tell).
The
bartenders
are
great
and
drinks
are
really
good
as
well.
However,
we
were
shown
into
our
rooms,
and
I
would
have
to
say
they
are
not
worth
the
amount
you
pay.
No
A/C
on
when
arrived
(which
is
typical
down
there
to
save
costs),
and
the
floor
was
dirty
and
the
shower
was,
well,
less
than
a
tranquil
shower
experience
that
we
paid
for.
The
free
paddleboards,
kayaks
were
a
nice
addition.
Our
main
problem
was
leaving.
NEVER
again
will
I
visit
here.
My
husband
(who
speaks
very
good
and
CLEAR
spanish),
informed
the
front
desk
staff
the
day
prior
when
we
needed
to
leave.
Our
flight
was
around
11
am,
and
requested
a
taxi
at
7
am
promptly.
He
even
wrote
it
down
for
the
receptionist.
When
we
arrived
downstairs
with
our
luggage,
they
report
"
we
thought
it
was
9:30?!.
oh
NO.
That
is
not
what
we
said.
They
argued
with
my
husband
and
then
started
calling
other
taxis
to
get
us
to
the
airport.
Said
it
would
be
15-20
minutes
at
most,....it
was
literally
1:20
minutes
later.
Yes,
we
missed
our
flight.
This
is
the
worst
customer
experience
we
have
ever
had
at
a
resort
setting.
I
still
had
to
pay
a
late
driver
(which
it
is
not
his
fault)
220,000
pesos
and
a
tip.
I
would
suggest
the
hotel
manager
write
me
an
email
to
report
that
they
were
in
helping
us
miss
our
flight
so
my
travel
insurance
will
cover
my
new
flight
which
costs
3
x
more
than
the
flight
i
missed.
😒