When you reach the main reception, you will find nurses smiling kindly and welcoming. They offer the best treatment and service. Their smiles will definately comforts. In case of emergency, doctors and nurses will immediately attend, diagnose and cure the patient to their best efforts. If you explore the rooms you will see old TV set hanging on walls. The Hospital setup is the best, however continuous improvement should be implemented.

Poor communication skills, very disappointed how they treated my own personal person 😞 😢 😔 . Unprofessional staff I would not want to be a patient there. I was let down with the service!!!

This is a well advanced Private hospital Strategically located in Zengeza 4 District of Chitungwiza within reach of all chitungwiza surbabs with a not so bad road network. Chitungwiza General hospital for referrals can is just a few minutes away and is easily accessible The facilities at Citimed are very good and they have state of the art equipment. Excellent service

Citimed is a privately owned hospital which offers a wide range of services from outpatients to inpatients to maternity to theatre to paediatrics. The service is just good and the staff is dedicated despite some scarcity of resources .

Good patient care

Wonderful experience with Citimed. Dr. Majachani was a wonderful surgeon, and the staff was always helpful and kind. They ensured I had a smooth prep, surgery, and follow-up. I am so glad I chose Citimed and would highly recommend to anyone.

Good private hospital with back by an excellent laboratory service- infinite health laboratories

A very admirable hospital.

The doctors and the rest of the staff are so friendly and helpful. My experience with the accounts or credit control staff was a nightmare, extremely horrendous and emotionally battering. My newly born grandchild was in ICU and 18 hours after she was born we had managed to get her registered on Cimas, but prior to that, it was a call on the hour every hour with accounts asking for money. Once we gave them the medical aid, they then demanded cash upfront for the possible shortfall on the medical aid and this was $50 daily. A woman called Lorraine actually said she would arrange for the baby to be discharged if this money was not paid immediately. I don't visit hospitals quite often but in the old days l remember you would be advised of your possible shortfall and you would then arrange for the payment of the same prior to you or your patient being discharged. I was horrified and stunned to say the least, she was heartless in her speech and couldn't be bothered. Lorraine even had the knack to say "saka kana muri kutadza kubhadhara $150 izvezvi how do l know kuti you can pay imwe yacho" So much for judging clients and their capacity to settle what they owe. I encourage the leadership at this otherwise good facility to remind their finance team that efficiency in collecting what is due can actually be achieved without overzealous staff being rude and unsympathetic towards patients and those that bring there. A little human touch, taking time to listen and a bit of understanding goes a long way to heal a soul. The rest of the staff should otherwise keep up the good work. Unfortunately I can't say I will be back again soon.

If there is option for 0/5, I would have given 0. Now, more after money than services' provision. Makes some fatal and errors, medical malpractice coupled with some lack of due diligence in practice and not making timely, if any, referrals in case of not having specialists in place at that moment. The standards are stooping low and not First Class as before.

I had the best experience at Citi Med today...when i called was assisted by Rudo..she was soo helpful even offered to call back and she did...i had soo many things to ask and she was soo patient with me...even the lady who assisted me kuXray department was soo nice she also made a followup to check if we will make it in time😍😍... The customer care for me was exceptional..You have great staff indeed.

I as tendai ndove little sister of tatenda ndove a nurse aid trainer l show my gratitude to the hospital officials that they know their work l would like to be a nurse aid too