AVOID THE ONE HOPE CRAIOVA VETERINARY OFFICE !!! My cat chicken died because of them! On Monday, April 5, I went with my 9-month-old kitten to the office with a few negative reviews: One Hope to sterilize her (female). After the operation, the cat felt very bad, it didn't eat, it didn't drink water, it slept continuously and it didn't react in any way. The "doctors" at One Hope said that it is normal, that he has a fever of 40.1, but it will decrease with a few antibiotic injections, which did not happen. I gave up trusting them and changed the office, asking for help from Multiserv, who came urgently to the office to see her. Unfortunately, it seemed to be too late for Sushi, she was completely dehydrated, the wound was infected and probably the whole body, and she had been diagnosed with Localized Peritonitis. She was hospitalized overnight for treatment, but without success. Sushi died in agony, after a week of agony, this night, only and only because of the incompetence of the doctors who operated on her, in God knows what conditions, at the One Hope office. I will also try to take steps at the Animal Police, hoping that I will be able to prove that the people from One Hope are to blame, since they did not provide a tax receipt or any other form of proof of the fact that they operated on my cat. It seems incredible to me that, after an operation that should be trivial for a professional veterinarian, your little animal died, for whom you only wanted the best. I don't understand how this "renowned" clinic only has good reviews on the Internet, considering that everyone I talked to after the operation knows a sick or even dead animal after interacting with One Hope. I regret and blame myself for not checking 1000 times before stepping into that place 💔 please, at least you, if your pets are still alive, don't take them to One Hope!!!

I recommend - as many times as I have used the services of this clinic, the doctors have shown professionalism, dedication, involvement and empathy. Thank you!!!

Google forced me to give them a star, but it's not worth it. Poor quality service, incompetence, zero care and involvement. Avoid this cabinet as much as you can!

Mr. Doctor Alex Cernea is a man with a big soul first and foremost and a true professional. He helped us with our puppy without having any interest (we live in a different city than the dance) and communicated with us until he made sure that we succeed 100%. Gratitude, in a deep way - from the bottom of my heart, from my wife and myself! Bella (our puppy) is now alive thanks to Mr. Dr. Alex Cernea. May God give you health, enlightened mind and strength to work Mr. Doctor!

(Translated by Google) Eternally closed, including while, theoretically, it should have a schedule. Do not rely on it and opt for other veterinary pharmacies. (Original) Vesnic inchis, inclusiv in timp ce, teoretic, ar trebui sa aiba program. Nu va puneti baza in el si optati pentru alte farmacii veterinare.

(Translated by Google) Sorry, but this is not possible every time I try to go closed ... (Original) Cu părere de rău dar nu este posibil asa ceva de fiecare data când am încercat sa merg închis...

Professionals

He does not answer the phone, although he knows that there is a good reason why you are requesting help, knowing the case in question. I do not recommend!

(Translated by Google) It's always closed when I call and the staff is not friendly at all and doesn't empathize with anyone. (Original) Este mereu închis atunci când sun iar personalul nu este deloc amabil și nu empatizează cu nimeni.

(Translated by Google) They insisted on keeping the cat overnight only to ask for 200 lei because it stayed there!! (Original) Au insistat sa tina pisica peste noapte doar pentru a cere 200 de lei pentru ca aceasta a stat acolo !!

(Translated by Google) Seriously, they only look for money. I found the cat "hospitalized" for them for 2 days in a cage with bedding full of urine, urine had arrived on the tiles (this after an hour of waiting at the door because no one was in the office although was during the program). I do not recommend !!! (Original) Neseriosi,se uita doar dupa bani.Am gasit motanul "internat" la ei pentru 2 zile intr o cusca cu asternutul plin de urina,ajunsese urina si pe gresie(asta dupa o ora de asteptat la usa pentru ca nu era nimeni la cabinet desi era in timpul programului).Nu recomand!!!

Seriously, one star is too much! At the beginning of November, my parents went to Motan for castration. They didn't do anything to him!!! How come it's still hot?? You took the money... 😂 I DO NOT RECOMMEND!!

Professionalism and dedication.

(Translated by Google) A place where our non-speaking friends are treated the way we want, with a lot of professionalism, but especially love☺️ (Original) Un loc în care prietenii noștri necuvântători sunt tratați așa cum ne dorim, cu mult profesionalism, dar mai ales iubire☺️

(Translated by Google) Dr. Alex Cernea helped me save more than 10 stray dogs in critical condition within 2 months, and he even went to take them personally. An extraordinary man and doctor! Thank you so much! (Original) Dr. Alex Cernea m-a ajutat sa salvez peste 10 caini maidanezi in stare critica in decurs de 2 luni, ba chiar a mers personal sa ii preia. Un om si un medic extraordinar! Multumesc din suflet!

(Translated by Google) I recommend! I found here professionalism and seriousness and a lot of love and dedication for non-speaking patients! (Original) Recomand ! Am gasit aici profesionalism si seriozitate si multă dragoste și dăruire pt pacienții necuvantatori!

(Translated by Google) Too expensive...some peasants (crooks)! (Original) Prea scump....niște țărani(escroci)!

(Translated by Google) He is a frivolous and wordless man...I do not recommend!!! (Original) Este un om neserios și fără cuvânt …nu recomand !!!

(Translated by Google) Friendly, qualified staff with a keen interest in rescuing pets. (Original) Personal amabil, calificat, cu in interes pronuntat in salvarea animaluțelor.

(Translated by Google) Everything went well. Unlike other offices at 9 o'clock when the program started, everything was open and everything went well. (Original) Totul a decurs ok. Spre deosebire de alte cabinete la ora 9 cand este inceperea programului a fost deschis si totul a decurs bine.

(Translated by Google) Very attentive, prompt and reliable staff! I recommend! (Original) Personal foarte atent, prompt și de încredere! Recomand!

(Translated by Google) The best cabinet! (Original) Cel mai bun cabinet!

KIDDING! I don't deny the doctor's quality of those at the office, but they took advantage of my naivety to the last penny. I went with the cat to yours because it had cut itself on a paw. Despite the fact that the lady there did absolutely nothing nothing, apart from stopping the bleeding with a napkin (which I could do very well too), I was told that the cat must stay overnight. At the same time, the same woman tells me that it is nothing serious, that if it was the cat Danse didn't even bother to come to the vet. In the end I said that maybe this is better for the kitten, to close the wound. I was not surprised when I went the next day and he asked me 200 lei , saying that 150 lei cost "the overnight stay", and 50 lei for the treatment (an antibiotic, ok, it's a reasonable amount). What I didn't understand is why they asked for the cat to stay overnight, as long as the lady there he repeatedly said that it's nothing serious and that next time I shouldn't even come to the vet. I was willing to pay 100 lei for a bitter antibiotic, but asking me double for nothing simply seems like a joke to me game of the lowest kind. If the poor animal that stayed there all night really had something serious, I would understand, but like this... it seems to me that they just wanted to extort money from me, no way to think about animal health.

After we went to another office where it was a total failure, the doctors from One Hope presented us with several options to treat parvovirus. I chose a more expensive treatment that also included blood transfusions, but the dog escaped in the end! We are very happy and grateful for life!

People with a lot of soul, professionalism and devotion. Good luck in the future!🤗

A good professional. I recommend!

Very involved and well prepared, I recommend leaving your pets in their hands!