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  • 5/5 Mariam R. 9 months ago on Google
    I recently had the pleasure of staying at Copthorne for around 5 days and it was truly exceptional :) Ahmed was incredibly attentive during the breakfast service, and his friendly demeanor made the dining experience delightful. Combined with the overall outstanding service provided by the rest of the hotel staff, it created an overall memorable experience. I'll definitely stay here again next time I visit, and recommend it to others as well!
    1 person found this review helpful 👍

  • 5/5 Abhi R. 1 year ago on Google
    Nice hotel. Neat and well sanitized. Housekeeping staffs are very good and so friendly. Especially Mr. Sanu is very helpful. Rooms are very cleanly maintained. I would like to appreciate him for doing his best job. Thank you Copthorne hotel for the great services
    1 person found this review helpful 👍

  • 5/5 Rohit 8 months ago on Google
    I would like to thanks everybody for this amazing stay. Especially Khairul from housekeeping, he is very friendly and always ready to assist us Ideally located near all you’ll need. Rooms are comfy and spacious. Swimming pool is so relaxing. Gym is nice and clean That’s a place you’ve to try. Thanks again to the team
    1 person found this review helpful 👍

  • 5/5 Franchesska T. 1 year ago on Google
    Excellent staff especially Jason who always clean and tide my room on time. The swimming pool is great. My washroom is always neat,my bed welcoming and comfortable. I can't think there's any better service elsewhere. Room supplies 👍, I enjoy every bit of my stay. Thanks to Yeah at reception as well.
    1 person found this review helpful 👍

  • 5/5 ijaz f. 5 months ago on Google
    Room service is great I would like to say special thanks to Mr Ali and his team. I forgot 500 Aed in Room when I came back I saw my money on my table. They deserve 5 stars and more

  • 1/5 Chandar S. 8 months ago on Google
    The rooms were clean, very comfortable, and the staff was amazing. Thank You Melisa ❤️. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown

  • 5/5 Nyi Nyi Z. 8 months ago on Google
    I have a good experience when I stayed at there. Room is clean and spacious. Service is also good. Breakfast is awesome. Location is good. It close to the metro station and City Center. Highly recommended !

  • 5/5 QwertishCR7 8 months ago on Google
    The breakfast is very good, they sell alot of different foods which all taste very nice. The service and rooms are very good too. Definitely a hotel worth staying in Ahmed is also very helpful across this place

  • 5/5 Sam 8 months ago on Google
    The location is superior and the transportation is convenient. The hotel has complete facilities, the rooms are clean and tidy, and the stay is very comfortable. The service of the front desk staff is very good, very proactive and enthusiastic. The breakfast is good, with many varieties, and I personally think the price/performance ratio is quite high. I would also like to specifically praise Uday, I am very satisfied with his excellent service

  • 5/5 Alex F. 7 months ago on Google
    Stayed as part of Dubai connect - rooms are a little dated but quiet, roomy, and comfortable. After all, you just want to sleep during a layover, right? We arrived just before 1am and were promptly given our room card and informed about the breakfast buffet that started at 5am. We slept well, freshened up and then headed down to the buffet, which was functional but offered a good range of food. The shuttle service to and from the hotel was also punctual.

  • 5/5 Adnan N. 7 months ago on Google
    It’s a very nice hotel with friendly staff. Just like Samar who used to clean our room and was very kind. And it’s a great location, I’d highly recommend this hotel.

  • 5/5 Hä W. 7 months ago on Google
    Everything is very good. The staff is kind and pleasant. Special thank you to Uday for your amazing service and for keeping our room so clean.

  • 5/5 Ovais K. 5 months ago on Google
    The best thing about this hotel is Excellent location. Very near to metro, Deira city Centre and grocery shops and adjacent to a large beautiful mosque. Staff is very friendly and courteous and no issues in any kind of services that I availed at the hotel from cleanliness to laundry to internet. Breakfast is just OK and needs more variety. But it's acceptable considering the per night room rent with breakfast. It's an old hotel so washrooms are dated but not bad to use. Overall good place for business or vacations stay

  • 5/5 Sumeet S. 6 months ago on Google
    I recently stayed at the Copthorne Hotel, and I must say it was a delightful experience. 1. The hotel's location is truly superb, making it convenient to explore the area and access various attractions easily. 2. The second-floor pool and gym facilities were fantastic. I enjoyed a refreshing swim and had access to a well-equipped gym, making my stay even more enjoyable. 3. I stayed in the park suite room, and it exceeded my expectations. The room featured a bathtub, a separate kitchen, a dining area, a cozy sofa, and a spacious bedroom. The ample cupboards for clothes storage, laundry bags, iron, and its stand were thoughtful additions. The room's nice gallery provided a pleasant view, and the central AC ensured comfort. 4. The room service, particularly from Samar, was exceptional. The cleanliness of the room was top-notch, and I felt comfortable throughout my stay. 5. While the hotel had a restaurant, I didn't have the opportunity to try it, but it's good to know it's an option for future visits. In my opinion, the Copthorne Hotel truly justifies its 4-star rating. Best thing is I booked 2 months advance so i got a decent amount of discount. The exceptional room, excellent service, convenient location, and impressive amenities made my stay memorable. I would highly recommend it to others.

  • 5/5 Rohit P. 5 months ago on Google
    Staff is very polite and helpful. Well maintained hotel. Rooms are specious and clean. Location is nearby airport. Easily accessible all famous tourist places. Kitchen utensils are not available in rooms. Breakfast charges are expensive.

  • 5/5 Azzaruddin A. 6 months ago on Google
    1. The cafetaria is clean and the staff is very nice and helpful. But the food if can be more variety served in alternate day is better. I stayed for 6 days, on the 3rd day, I have memorized all the food menu and their location 😁😁 2. The room is clean and spacious. Just a bit improvement needed to remove mildew in toilet. Overall i like it. Easy to travel out from the hotel. Metro is only 5mins away from the hotel. Mosque right in front of the hotel.

  • 5/5 parand p. 8 months ago on Google
    I enjoyed my stay. Breakfast was perfect I really enjoyed my meal at Restaurant. Staff are very friendly and helpful especially ajith. Definitely will come back Thank you

  • 4/5 Lyn P. 6 months ago on Google
    We had a nice breakfast Chrystal Restaurant. Breakfast room is spacious, had a nice atmosphere and not loud. The staff are nice. Good food selection dishes for arabics and Filipinos.

  • 4/5 Esi W. 6 months ago on Google
    Irfan’s housekeeping and services have been amazing. I loved my room, the services, food is tasty and homey. Overall hotel staff are friendly and engaging.

  • 4/5 Sagar P. 5 months ago on Google
    everything is nice and good. People here are helpful and always smiling. Especially Mr.Puran he clean the room very well. We stay for more than a week and no problem it’s all good. Thank you for accommodating us. We will back soon.

  • 5/5 MAGESH N. 5 months ago on Google
    The room service is always good and quick. Bed feels comfortable with great pillows and very clean room. The bathroom is good quality and AC is good. Very friendly staff Mr Khairul and members of the hotel. I can recommend.

  • 5/5 Rohit K. 5 months ago on Google
    Stayed here for 2 weeks for a business trip. Very near to metro. Hotels staffs are very well mannered and courteous. Special thanks to Lutful( room service staff) to keep myroom neat and clean during my stay. Breakfast was also good. Overall a good place for business or vacations for families couple or solo.

  • 5/5 Nikhil P. 5 months ago on Google
    First of all thank you for accommodating us. Good service. Cleaning the room is so good. All the staff are at their best especially Khairul and puran . Breakfast can find lot of choices. Definitely will come back and suggest to friends and family.

  • 4/5 Ahmed H. 5 months ago on Google
    The room is always clean I thank a nice guy who if I remember correctly his name is Nassim for the work he does. Breakfast is not good in the morning. For a 4 star hotel in all the world there is always a coffee machine. And we can make cappuccino into hot chocolate. Here it's an extra. There are no good croissants or pastries.....,

  • 5/5 igor v. 4 months ago on Google
    The magnificent hotel. The main feature is the excellent service. We checked in at 10 a.m., which is much earlier than the deadline. We asked for extra pillows and blankets for the children, and this was provided to us completely free of charge. Cleaning, change of towels every day. Free transfer from the hotel to Kite Beach and back. An excellent swimming pool and Jacuzzi as well as a sauna and a fitness center for leisure and recreation. The hotel staff speaks English fluently.

  • 5/5 eslam e. 3 months ago on Google New
    I enjoy the breakfast since the food is good that includes different varieties. Also, the room is clean and comfortable. All the staff is nice especially Julie. I appreciate her for being approachable.

  • 1/5 A U. 3 months ago on Google New
    The hotels staff is good but I do not think management is good. I stayed on the third floor bathroom bidet was leaking, shower vault was not ok, no dental kit, one of the coffee machine was not working - it is 4 star hotel and trust me Hilton , Marriot also have 4 star hotel which was way better. I would say though the staff is very polite and soft spoke.

  • 5/5 Edirisa Gaira K. 3 months ago on Google New
    Thanks Mr Lutful and Ali for the great service the room was always very cleaned we really enjoyed our stay .It is really good. When we get another chance to come back to Dubai we will look for you. Thank you very much.

  • 5/5 Thankamani9030 5 months ago on Google
    Amazing hospitality, we enjoyed our meal at crystal restaurant. Very friendly helping team. Especially Melisa. Always providing coffee. Breakfast buffet is fantastic with widely arranged buffet. Definitely will come back.

  • 5/5 Ashraf 3 months ago on Google New
    Very good hotel with great service. Staff were friendly and helpful.. Enjoyed the stay . Pawn was very helpful and always available for assistance. Enjoyed the stay and will sure come again

  • 5/5 samuel s. 1 year ago on Google
    Am at the hotel and everything is perfect. Cleanliness of the rooms is excellent 👌, amenities all well replenished everyday. The comfort, silent and air-conditioning are great bonuses. The service at reception is great. To mention Jason is kind and helpful. Thanks also to Yeab for welcoming us in with smiles.

  • 5/5 Adegoke E. 2 years ago on Google
    The hotel is super good and excellent. The staffs are very friendly. Sylvia at the service department is well cultured and helpful with our stay at the hotel. We recommend some African delicacy on the menu at the breakfast. Mercie Copthorne Hotel- simply the best.

  • 5/5 Vereal Maame A. 2 years ago on Google
    Excellent service I can say and the location of the hotel is good. The rooms also so clean by Jayson. In the restaurant a team was there for us. Especially Sylvia and Ajith. Thank you for awesome stay here. We shall come back

  • 5/5 Joe M. 2 years ago on Google
    The food was great,breakfast and dinner was on point( services by Sylvia and Stefany was awesome. everything you needed they made sure they assist you with it) all the employees where super nice and respectful. The rooms where super clean. Best hotel to stay when in Dubai.

  • 5/5 austin e. 2 years ago on Google
    Stayed for six nights in the hotel and the experience was very good. Thanks to Mr Uday from the housekeeping staff for keeping the room tidy and for his excellent service. Food in the Crystal Restaurant was good. The staff were very friendly. Thanks to Ms Stephany for the meticulous conference room arrangement.

  • 5/5 Nawal N. 2 years ago on Google
    I was well served at the restaurant and rooms are always clean. The coffee with milk is also tasty . Thank you Sylvia you good person See you next year I come back

  • 5/5 فارس �. 2 years ago on Google
    The customer service is excellent from Sylvia and stephanie me and my friends had a good time at the hotel. The food in buffet also tasty yummy. The rooms well cleaned by Rama. The breakfast so nice. The coffee is also good. Thank you very much.

  • 5/5 Reigns R. 2 years ago on Google
    The breakfast was good alot of varieties to choose from. Thank you copthorne hotel. Me and my boyfriend were so very happy to meet a polite lady served us Sylvia. The rooms well located and clean thank you guys Rama. The coffee was also tasty.

  • 5/5 Drishya R. 1 year ago on Google
    Copthorne is a Nice hotel. I didn't expect this types of experience. Neat and well sanitized. Housekeeping staffs are very good and so friendly. The service guy awesome, I really like Ebin. He is very helpful.I would like to appreciate him for doing his best job. My family is really satisfied and happy.Thank you Copthorne hotel for the great services.

  • 5/5 Destiny S. 1 year ago on Google
    One of the best hotel I have visited till now. The receptionists were really helpful and friendly. Great staff, Jason and Anoop who knew how to serve the customer. The room was well equipped, very clean and the service was excellent. From the balcony, the creek view was great. The location of our room was absolutely perfect. As soon as you come out of the hotel, we just need to cross the road and there is a direct path leading to the metro. Room is very clean and comfortable, a very good place to relax and chill. The view of the sunset from that point was mesmerizing. I must say the location of the hotel is at best place of Dubai.

  • 5/5 Surya D. 1 year ago on Google
    Excellence at its best. I really enjoyed the top-notch service and the attitude of the staff. It was my first time with any of the Millennium property and it was the best decision I made. The breakfast was amazing variety of dishes we had from here, Indian food also we got it from here. One of the service staff George he is doing a wonderful job and always smiling and greeting with us, Definitely I will recommend this place

  • 5/5 Pro BD N. 1 year ago on Google
    Currently staying at the hotel and enjoying my stay. The staff are friendly and ready to help day and night. It seems like nothing is too much. Tried the breakfast buffet it was amazing. The room service food was great and tasty, The staff have been wonderful, The hotel is close to Deira city Centre . I do have to give a special mention to the restaurant staff who do a great job. Especially, Ebin and George who is always providing a effective efficient service with a smile. Definitely I will visit again. Thanks

  • 5/5 Phelina T. 1 year ago on Google
    Neat and well sanitized. Housekeeping staffs are very good and so friendly. Especially Mr. Irfan is very helpful. Rooms are very cleanly maintained. I would like to appreciate him for doing his best job. Thank you Copthorne hotel for the great services

  • 5/5 Sammy K. 8 months ago on Google
    Thank you soo much Mr Ali for your great hospitality and cleaning. Everything was perfect and very nice. Good job. Even extended my stay because of the cleanliness.

  • 5/5 Sanju K. 1 year ago on Google
    Stayed for 3 days in this 5 ⭐⭐⭐⭐⭐ on an official trip and it was remarkable. The staffs were courteous and well groomed. Especially George from Restaurant. The room service food was amazing. If you are looking for scrumptious Buffet breakfast in Dubai go for this place without having a second doubt. The breakfast spread was simply amazing and food quality was of top notch. I would recommend this place for their hospitality Special thanks to George

  • 5/5 Imran A. 1 year ago on Google
    very nice hotel. Neat and well sanitized. Housekeeping staffs are very good and so friendly. Especially Mr. Ali is very friendly helpful. he was just like family and very efficient. Rooms are very cleanly maintained. I would like to appreciate him for doing his best job. Thank you so much Ali and the rest of the staff I would love to stay in copthorne hotel again and again.

  • 5/5 Vishruth Aryan D. 1 year ago on Google
    The hotel is awesome. It has a nice vibe and the foods served in the restaurant are tasty. The Indian station are very nice. The coffee is also great. Service and staff are hospitable. We shall come back. Great stay. Thank u seera for the good job

  • 3/5 AH_pc B. 1 year ago on Google
    The location of the hotel is a good location. The breakfast was very good. The service in the hotel restaurant was good, especially Rose, that girl, her service is great and very nice for the room. Some things were old in the kitchen and other places. The price was high for the room, decoration and other services

  • 5/5 ANTOINETTE AFARIBEA A. 1 year ago on Google
    Stayed here with family for 2weeks. The room was in a great location, easily accessible to the the breakfast. Staff were really friendly and addressed any issues that we had immediately. I would definitely stay here again. Very close to metro. Perfect for families. Breakfast buffet is amazing with lots of dishes and the restaurant team are awesome especially Ajith, Sandi and George Highly recommended. Thanks guys!!

  • 5/5 Peruth S. 1 year ago on Google
    Lovely stay, the room was well cleaned and maintained. Hotel very near the metro, so accessible. Banks, markets ,shopping all easy to reach from the hotel. the Jacuzzi in rooms not working, but washroom very well cleaned. Thanks for the good service Jason. Definitely recommend.

  • 5/5 Riyan s. 8 months ago on Google
    everything is nice and good. People here are helpful and always smiling. Especially Khairul he clean the room very well. We stay for more than a week and no problem it’s all good. Thank you for accommodating us. We will back soon.

  • 5/5 Ali M. A. 8 months ago on Google
    Our holiday on this hotel was brilliant. We booked half board and we had buffet for breakfast and lunch. Tuesday had lunch which was awesome. I WOULD LIKE TO SPECIFY THAT I REALLY APPRECIATE THE RESTAURANT STAFF HIS NAME IS AJITH - . our next vacation I will come back here only. The food was very tasty and I loved the desserts.

  • 5/5 Sew P. 9 months ago on Google
    I recently had the pleasure of staying at , Copthorne Dubai, and I must say it was an incredible experience from start to finish. As soon as we arrived, we were warmly greeted by the friendly staff who made us feel right at home. Dining: The dining experience was a highlight of our trip. The restaurants served a delightful range of cuisines, prepared by talented chefs using fresh, locally sourced ingredients. Each meal was a culinary delight, and the dining staff's attentiveness added a special touch to every dining experience. Service: The staff truly went above and beyond to ensure our comfort and satisfaction. Especially Ajith and Ahmed Their professionalism and genuine warmth made us feel valued as guests.

  • 5/5 kate o. 9 months ago on Google
    Nice service from Ahmed. Friendly and ready to assist. Wifi is great and the hotel staff is amazing. Highly recommend this hotel and you will definitely get value for your money. Also Mr Ali from housekeeping department he is Very nice guy he did very good job everything very cleaned

  • 5/5 Umar Y. 2 years ago on Google
    Myself and my wife had a wonderful stay at the Copthorne hotel. The breakfast was delicious and the suite rooms were very spacious and clean. A special shout out needs to go out to Arsh, the cleaner on the tenth floor who made our stay the great experience it was. Our room was spotless and we were regularly provided with water and towels to suit our needs! Thanks!


Call +971 4 295 0500 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Breakfast
    • ✓ Parking
    • ✓ Accessible
    • ✓ Outdoor pool
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Business center
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Kitchens in some rooms
    • ✓ Airport shuttle
    • ✓ Hot tub
    • ✓ Spa
    • ✓ Fitness center
    • ✗ Pet-friendly

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