2/5 Rachel T. 5 months ago on Google
Luxury
hotel
with
a
side
of
bed
bugs.
This
hotel
was
very
convenient
for
a
long
layover.
Having
use
of
the
vitality
spa
was
a
nice
perk
to
help
get
some
exercise
in.
The
rooms
overall
look
great,
but
there
is
a
bit
of
a
noise
factor.
You
can
faintly
hear
announcements
all
night
long.
There
was
a
brief
pause
it
seemed
from
around
2-4
am
but
there
are
people
coming
and
going
in
the
halls
all
night
long.
In
particular,
loud
talkers
who
whistle
down
the
hall
at
4
am.
There
don’t
seem
to
be
any
type
of
quiet
hours
listed.
A
pair
of
complimentary
earplugs
would
go
a
long
way.
While
I
can
live
with
those
things,
I
was
very
disappointed
to
find
bed
bugs.
I
travel
often,
and
this
was
my
first
encounter.
This
was
the
beginning
of
our
trip,
so
I
know
we
didn’t
bring
them
with
us.
My
husband
saw
a
bug
crawling
on
my
pillow
as
we
were
lying
in
bed.
Upon
further
examination
it
was
most
definitely
a
bed
bug.
The
bug
was
squished
and
I
took
the
pillow
with
the
bug
to
the
lobby
where
I
was
offered
a
new
pillow.
We
really
didn’t
want
to
examine
the
rest
of
the
bed,
but
there
were
other
red/brown
spots
on
pillows
where
I
saw
similar
evidence
of
more
bugs.
Everything
itched
and
this
was
definitely
not
how
we
wanted
to
start
a
3
week
long
vacation.
A
small
discount
for
compensation
was
offered,
but
only
after
really
having
to
ask
for
it.
However,
I’m
not
sure
it
will
cover
the
cost
of
treatment
or
mental
capacity
I’m
now
dragging
with
me
on
the
rest
of
our
vacation.
I
was
told
the
hotel
housekeeping
would
clean
the
room.
No
mention
of
other
efforts.
Room
107
has
bed
bugs.
There
may
be
other
rooms
infected.
So
if
you
want
to
pay
a
lot
of
money
to
get
bed
bugs
and
potentially
bring
them
with
you
home
or
on
the
rest
of
your
trip,
I’d
avoid
this
hotel
until
they
can
get
the
problem
under
control.