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Frequently mentioned in reviews: hotel (17) staff (16) service (15) great (13) stay (13) amazing (13) rooms (12) nice (9) good (8) experience (7)
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  • 5/5 Mohammed A. 9 months ago on Google
    The place is spectacular! We booked a 4 bedroom apartment and i felt very comfortable staying in with my family during Eid Aladha. The rooms were very specious and accommodated us very well. The facilities were great for kids as the hotel contained a kids area and a large swimming pool that has slides for kids. In addition to that the pool area had jacuzzi, sauna and steam room as well as a well equipped gym. Thanks to Charmine and Nadeem for the hospitality.
    3 people found this review helpful 👍

  • 4/5 Rosa Alba R. 1 year ago on Google
    The hotel is amazingly located in West Bay. The suites are very spacious and service is impeccable. Unfortunately, the furniture is a bit aged, although still comfortable.
    1 person found this review helpful 👍

  • 1/5 Marilena F. 9 months ago on Google
    Kempinski Hotel & Residences, Doha. The personnel in the gym told me off because I did not put my towel in the basket, and they are never helpful with gym equipment. Still I have not understood what their job is apart from chatting on mobile and playing on internet. The cleaners stole some of my items when I shifted from one apartment to the other. I had mould problems in the drawers, and I still have as they said they cannot use bleach but only eco-friendly products. So fair enough for the environment, but I am breathing in mould everyday even if I am paying for a 5-star hotel. We had a problem with mots, and still have, even if they came to take pictures of my clothes eaten by insects, they never took the right measures, they sent the pest control who sprayed the same pesticides they had sprayed 2 days before to prevent cockroaches.
    1 person found this review helpful 👍

  • 5/5 87gane 8 months ago on Google
    Excellent location. Very nice place for long stay. Amazing service, professional staff on highest level.

  • 5/5 Sirius B. 1 year ago on Google
    Lived there for several years. Friendly staff, nice rooms, great gym and easy access to lots of venues

  • 3/5 Mahmoud A. 1 year ago on Google
    Apt huge and nice. Breakfast 110 riyals and it really bad. Bathroom shower need some improvement. Location is the best thing about this property

  • 5/5 Sara A. 1 year ago on Google
    While going to restaurants you can feel the cozy lobby with the fresh smell and the cleanliness of the property,very delicious food and nice ambiance at the Zengo restaurant and the amazing view from the 61 floor.

  • 5/5 Hareth A. 1 year ago on Google
    Wonderful hotel, great service and wonderful staff, I would like to thank all the staff, especially the reception staff, Nadim and Maryam, they are really nice and good in dealing with guests, they helped me more than once and once again I thank them very much. Thanks Kempinski

  • 5/5 Anthony N. 1 year ago on Google
    Highly recommended place perfect cleanliness hygienic place , welcoming reception, staff are very well trained in housekeeping and reception very quick service overall

  • 1/5 Lisa k. 9 months ago on Google
    One of the worst experiences you will ever have. Don't bother! if you spent the money to come to Qatar, please spend the money elsewhere to have a hotel experience that is actually not similar to a third-world country. The manager, hotel staff, and workers are good at putting smiles but they are a running car with no one behind the wheel. NOTHING WORKS and the staff just puts on smiles and says it is first-class service. The room and services are all thrid class trust me. Dont come here!!! The hotel down the street is 5x the class ! I hope you read this before the management erases the bad reviews to make it seem like all they do is get good reviews here.

  • 5/5 Lucas o. 9 months ago on Google
    Spacious suites and very friendly staff who provide excellent service. Definitely recommend this hotel for your stay with family.

  • 4/5 Brad S. 1 year ago on Google
    The place is beautiful. Great rooms, nice view, wonderful gym, and good employees.

  • 5/5 Famy J. 7 months ago on Google
    I am one of the 1st people's know it in Qatar and stayed there for long stays. I live it, great guys, services, facilities.

  • 5/5 Sohidul I. 7 months ago on Google
    Spacious rooms and amazing view. Excellent service provided by the Staff.

  • 5/5 namitha t. 7 months ago on Google
    Went to the zengo restaurant. The food is delicious and view was mind-blowing.

  • 5/5 Maneesha P. 7 months ago on Google
    The stay at kempinski residences was wonderful. We will come back soon . Thanks to all the staff from the front office to the room service , housekeeping and security.

  • 5/5 Hala A. 4 months ago on Google
    The hotel is a great destination for families, very convenient and the accomodation can fits all. The one thing wasn’t good in my experience is that the water heater in the master bedroom was not working and i asked them to fix it three times and it is not fixed. Which means that one bathroom is not counted and all family had to shower in one bathroom since there is only 2 showers in the apartment. That was realy bad.

  • 5/5 Hend K. 4 months ago on Google
    Perfect suit with an excellent services Fabulous experience I think it will be my choice every time I visit Qater

  • 5/5 Arshed V. 3 months ago on Google New
    Very nice hotel and staff are very kind.it’s very hygiene & clean. Thanks for-your warm hospitality we will comeback again, room was comfort.

  • 5/5 Carla A. 3 months ago on Google New
    Amazing hotel ever It was an amazing experience Everything was great !! Specially the rooms always cleaned,and they care about small details . Appreciate

  • 5/5 MOHAMED I. 3 months ago on Google New
    Perfect location with amazing view,service staff goes beyond expectations, well decorated lobby very clean and well maintained.

  • 5/5 Ahmed J. 4 months ago on Google
    Always been a fan of this hotel. Nice spacious rooms and great service. Central and walking distance to W hotel nightclub & the mall.

  • 4/5 Rayan M. 1 year ago on Google
    Stayed there for a month, and overall the rooms were very clean. I had some issues with the appliances as the Fridge was leaking but it did not really concern the staff when I told them which was the only negative. Good and quick services straight to my room, a solid gym, and a great pool to work out in. I wouldn't mind living here for a whole year.

  • 4/5 Noora A. 2 years ago on Google
    Recommend for who come to qatar or want to stay in hotel.

  • 5/5 E X P L O R E R. 2 years ago on Google
    It was wonderful place to stay, kind staff , food and amazing

  • 4/5 Nahuel G. 2 years ago on Google
    One of the nicest buildings in West Bay, well decorated. The internet is a disaster, though. Constant interruptions of service, low signal, and an outdated surveillance system that only bothers legitimate users.

  • 5/5 Khaled K. 2 years ago on Google
    Good and amazing food at Maya restaurant but to get there was a disaster because the road closures.

  • 4/5 NB 3 years ago on Google
    We had an excellent stay here. The rooms are big and clean. Staff were polite and helpful. They have an indoor pool which is great for winters. Gym and sauna are clean and well maintained. Two restaurants on the top floor. Will definitely visit the restaurant some day. Krishna at the front desk was professional and prompt. Thank you Kempenski for the great stay.

  • 5/5 Tuazon E. 2 years ago on Google
    The place is excellent,very cozy and calm.

  • 5/5 Reta R. 2 years ago on Google
    It's time to RELAX.. good night with sweet dreams 😴💖💕😘

  • 3/5 Rand A. 2 years ago on Google
    Excellent service .. but it need renovation i just cant believe this is a 5 star hotel

  • 5/5 Bahia E. 2 years ago on Google
    Sofra restaurant is amazing and delicious food and services love it

  • 5/5 Austin B. 1 year ago on Google
    It's very satisfied, amazing and we love our stay celebrating our sons birthday. Their amenities was also good. Even in hot weather you can enjoy swimming because it was indoor pool with some slide to the kid's pool which makes my son feel happy. Our experience with one night is perfect.

  • 5/5 Nermin U. 2 years ago on Google
    Highly recommended!!!!! The stay here was absolutely amazing. We booked a 2bhk and the apartment was super spacious, clean and beautiful. The kitchen was fully equipped. The rooms were very spacious with built in cupboards and plenty of storage. Everything about this stay was great!!

  • 4/5 Faheem M. 1 year ago on Google
    One of the finest addresses in Doha. Amazing service and hospitality. Spacious rooms. Only down side is the location due to never ending roadworks. Views are also ok if you are on higher floors (25 plus)

  • 5/5 Wuloh K A. 1 year ago on Google
    All services are accurate, powerful security Guards service , rooms are neat and electric systems perfect .

  • 5/5 Pierre D. 1 year ago on Google
    Overall arrival experience was great The cleanliness of the areas, you feel safe especially during this time with the pandemic Smiley and very cooperative employees Highly recommended

  • 5/5 Ramona V. 2 years ago on Google
    We enjoyed our two days stay.. well maintained . Pool area is amazing… food is tasty and they provide a satisfying portion. A little pricy but tasty… Rooms are big and spacious

  • 5/5 Estíbaliz Pequeño A. 2 years ago on Google
    The apartments are in good condition and the facilities as well. The staff is firendly but sometimes I felt they were not well trained. The gemof the team or managment is Ms. Chau, she always finds a solution for any problem, she is professional. The only disadvantages in pandemic's time is to share the flat with 4 tenants which it may be difficult to co-live. It has been always the best choice to life in West Bay with all the facilities and in an environtment of 5 stars hotel at a reasonable price. I hihgly recommend you if you are new in Doha, you can also make new frineds visiting its restaurants or clubs. Another thing I need to highlight is the beach. Definetely it is the best private beach in Doha.

  • 5/5 Maria 6 months ago on Google
    An amazing team makes all the difference in the world. Thank you to all the front end team. Nadim, Maneesh , Mariam, James . You guys are amazing

  • 5/5 Seth G. 1 year ago on Google
    If you can afford it this hotel is 5 star experience in every way. The rooms are amazing. The staff is attentive and phenomenal. No where in Doha I'd rather stay

  • 5/5 B D. 1 year ago on Google
    We had dinner in Laliga , great environment and delicious food. Tidy up lobby entrance cleanlines, well attended and maintained lobby. restroom nice smell and hygienic.

  • 5/5 Corine O. 1 year ago on Google
    Very warm and wondeful Christmas decoration, we had a dinner in maya restaurant, very delicious and nice environment. very clean , hygienic and shinylobby . Of course will come back.

  • 5/5 Myriam M. 1 year ago on Google
    Stunning christmas decorations environment filled of love. We experienced a fancy stay with a 5 stars service I recommend this place 👍👍


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