7 Seas Pet Care Center image

7 Seas Pet Care Center

Bar Pet store Weight loss service Pet supply store Rehabilitation center Pet groomer Pet boarding service Kennel

🫤 Employees were very friendly and helpful. But the whole place was dirty, aquarium water in fish tanks was cloudy and reeked of ammonia, just foul smelling. A lot of fish were holding their fins clamped, some making darting movements. Not a good sign. One tank was so disgusting, it smelled awful wit... People often mention dogs, Carol, great, grooming,


Address

13311 S Brandon Ave, Chicago, IL 60633, United States

Website

www.7seaspets.com

Rating on Google Maps

4.40 (244 reviews)

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Working Hours

  • Monday: (Washington's Birthday), 9 am to 6 pm, Hours might differ
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: dogs (8) Carol (7) great (6) grooming (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Abuelita M. 1 year ago on Google • 345 reviews
    Employees were very friendly and helpful. But the whole place was dirty, aquarium water in fish tanks was cloudy and reeked of ammonia, just foul smelling. A lot of fish were holding their fins clamped, some making darting movements. Not a good sign. One tank was so disgusting, it smelled awful with about 30 or more floating dead fish, nasty. A fish from here would infect all your fish. Their inventory was basic, outdated, and overpriced. Don't let me get started on the Rats, Guinea pigs, and hamsters (all those habitats needed cleaning). This could be a nice place if it was organized, deep cleaned, and maintained.
    4 people found this review helpful 👍

  • 5/5 C O. 2 years ago on Google
    This place is great! From the front desk receptionist down to the groomers you get outstanding customer service. I love that its family owned, their prices and quality of services beats going to big-chain stores like PetSmart any day. The only downside is that there's only 1 location!
    3 people found this review helpful 👍

  • 5/5 Angie P. 1 year ago on Google • 1102 reviews
    Very Friendly and helpful staff. Just a wonderful experience. They have live bait and some pet supplies. Also offers live food. They're currently in the process of expanding their grooming services and should be up and running soon. They do excellent work with grooming pet's. Very helpful and knowledgeable people. Great place to go, your pet will love it.
    1 person found this review helpful 👍

  • 1/5 Legacy L. 1 year ago on Google
    I've used the boarding facilities for both my dogs several times. My older dog is a Pitmastiff and he's been boarded there more than my smaller one. A few weeks ago my older dog stayed overnight. I picked him up and his nosebloodies and looked ar as something had been chewing on it. They told me he had been bumping his nose on the lever of the crate trying to get out. The employee (I think his name was Jason) was EXTREMELY apologetic. He even took me to the kennel area to explain to me exactly what happened. I understood amd decided to let it go. I took my older dog Saturday for an overnight stay. When I picked him up Sunday morning there was an employee there whom. I hadn't seen before. He was alps there when I dropped my dog off. He wasn't friendly at all. I was trying to explain the feeding schedule and he was completely uninterested. So, I picked my dog up Sunday morning and his nose looked HORRIBLE. I gasped! I asked him what happened! He very nonchalantly responded "maybe he was hitting his nose on the crate ". There was an older couple there picking their dog and asked if I was ok. I explained to them that my dogs wouldn't be coming back there and that this was the second time this happened. The employee interrupted out conversation saying "sp what did you want me to do, wrap a blanket around the lever..like I mean what do you expect me to do"? By this time I was completely upset! He didn't apologize...had to sympathy for my dog who was obviously hurt! And then inserted himself in a conversation that he was not invited I to. He ended up telling me that Jason (I think that's the former employees name) doesn't work there anymore but I somehow believe if he did this would've been prevented. Since my big boy has been home I've has a chance to examine him. He as scratched in his elbows amd has been constantly licking his front paws. He will only come put of his crate to eat amd drink water. He's NEVER been like this before. I'm not sure what happened while he was there but what I do know is that neither of my dogs will ever be back..and whomever the current employee is should NOT be allowed to interact with customers.
    3 people found this review helpful 👍

  • 5/5 Lisa T. 1 year ago on Google • 3 reviews
    Carol groomed my dog and did an awesome job. Louie looked so handsome and smelled good as well. I definitely will be taking him back there!
    2 people found this review helpful 👍

  • 1/5 Destinie M. 1 year ago on Google
    HORRIBLE. they shaved my dog after i said just a little clean up, then before this i tried to give them another chance they hurt my poor dogs eyes and left a lot of hair in her eye where i had to rush her to the EMERGENCY VET. WILL NEVER TAKE MY DOG THERE AGAIN!
    2 people found this review helpful 👍

  • 5/5 Alex H. 5 years ago on Google • 136 reviews
    We got our cali groomed here and they did an amazing job. We use to go to petsmart but they traumatized both of our dogs. We are glad a place like this exists not too far from our home. We will gladly be taking cali back for her haircuts and baths along with her nail trimming. She will no longer look like the grinch lol. Also they have great customer service and always greeting once you walk through the door.
    1 person found this review helpful 👍

  • 2/5 Brielle A. 6 months ago on Google • 5 reviews
    everytime I bring my dog here they tell me he has fleas and that they’ll do a treatment, but it’ll up the price which is fine. But my dog comes back with more fleas !! everytime!
    1 person found this review helpful 👍

  • 5/5 Twin G. 2 years ago on Google
    I've always done a good job, over 30 years, with grooming my dogs 🐩
    1 person found this review helpful 👍

  • 5/5 Leslie M. 2 years ago on Google
    2nd time taking my dog Beetlejuice in to get groomed and once again they did a fantastic job. Very reasonable prices as well. Support local business
    1 person found this review helpful 👍

  • 1/5 Charlie R. 1 year ago on Google
    I used to come here all the time. Spent a good amount of money here. Sent countless people their way. One day I bought an Aqueon Aquarium Water Changer. Bought it here to support a local business paid $75+ for it when I could have gotten it at Walmart for less than $40. It unfortunately didn’t work bc my water pressure sucked in the apartment I lived in. So I tried to return it, bc I opened it (I had every part of the packaging) they refused the return…. Any other place would have taken the return. I had even called before hand to ask if they did returns and they even told me they would take the return as long as I had the receipt, I did. Still told me no. Don’t shop here. Support another small business that honors the return policy and won’t steal your money.
    1 person found this review helpful 👍

  • 5/5 Jen H. 1 year ago on Google • 133 reviews
    Small little shop in our neighborhood. Has feeder mice, which is why we go there. Guinea pigs are also very cute. Helpful staff, very nice as well. Within walking distance for us too, so just adds to the appeal. Cute little place!

  • 5/5 Sandra F. 6 months ago on Google • 12 reviews
    Carol is the best she's the only one that an cut my Mimi's nails. She's wonderful !!!

  • 5/5 Donna T. 6 months ago on Google • 11 reviews
    I've had 7 dogs and all have been going to 7 Seas and Carol. I've been happy, she dies a great job, the feont desk staff are always respectful and kind to the animals. I not always a goof dog mom amd Carol really grooms the dogs well. Thank you Carol! It may not be fancy smancy,but its a great place. Love it

  • 5/5 Crystal R. 2 years ago on Google
    Very nice place to board your pet. This is the only place I use.

  • 5/5 Mary Ann J. 1 year ago on Google
    Took my dog to be groomed. Carol did a fantastic job as always!

  • 5/5 Terrence H. 1 year ago on Google
    3 words: Rose, Rose, Rose, the best groomer in the city of Chicago. My dog loves her and is always guaranteed to turn heads after his grooming.

  • 5/5 Rosalia P. 2 years ago on Google
    I’m very happy with your grooming service, my goldendoodle Nalah came home so cute. & I appreciate the ornament made as well!!

  • 5/5 jennie c. 3 years ago on Google
    I always take my pitbull there for his grooming. I take him to Carol and she is awesome. Makes sure his needs are met and he is well taking care of great place and great staff.

  • 5/5 Cynthia M. 3 years ago on Google
    I went in for my dog (a yorkie mix) to get a full groom. I absolutely loved how he looked and smelled after his appointment. The best part is they took less than two hours and he was so happy afterwards. I will definitely be coming back here for his future appointments (:

  • 5/5 Martha E. 2 years ago on Google • 2 reviews
    This was my First time Bringing my Puppy Cane in for Grooming . I must say , The Groomer Rose put lot of Love in making my Pup smelling Nice & Fresh . He is a 7month & almost 80lb German shepherd . They handle & Took care of him very well . I really do highly recommend them , cant wait for his Next visit .
    2 people found this review helpful 👍

  • 1/5 Jennifer L. 6 months ago on Google • 1 review
    dog came back with a flea infestation after i was told I was going to be charged extra for them to get rid of the few fleas he had … don’t recommend this spot!


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Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Electronics
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Small business

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