1/5 Lisa B. 7 months ago on Google
When
Dr
Tom
sold
the
practice
it
was
very
disheartening,
we
moved
to
a
different
practice
as
it
was
evident
that
it
was
all
about
money
and
not
your
animal,
I
recently
came
back
and
nothing
has
changed,
in
fact,
they
have
zero
communication
between
staff,
the
new
practice
manager
has
zero
experience
with
management.
Linda
portrays
to
be
a
dr
when
in
fact
she
is
a
CSR
according
to
their
website.
The
Drs
are
not
able
to
communicate
either
and
refuse
to
take
a
call
or
make
a
call
when
their
is
a
problem.
I
spent
1200.00
dollars
for
a
dental
cleaning
with
a
recheck
that
they
cancelled
because
they
terminated
me
from
the
practice.
They
are
unable
to
handle
conflict
resolution.
I
would
not
trust
them
with
your
fur
baby
period.
They
will
not
provide
the
care
they
promise
to
provide
in
the
lengthy
emails
that
they
provide
back
and
forth.
Linda
is
of
the
age
that
if
she
can't
handle
customer
service
that
she
should
maybe
work
where
she
doesn't
have
to
deal
with
people
because
it
is
clear
she
can't.
Dr.
Katie
seemed
to
be
good
from
what
little
interaction
I
had,
all
of
10
minute
may
face
to
face,
other
than
that
they
communicate
via
email
or
text.
If
this
is
their
new
standard
of
care........
it's
pathetic.
My
dog
had
bloody
diarrhea
the
entire
time
she
was
there
and
they
tried
to
say
it
was
from
being
nervous
or
the
anesthetic.
She
has
never
had
this
issue
when
she
has
had
all
the
other
previous
surgeries.
So
this
is
concerning.
She
had
it
the
entire
time
they
did
the
procedure.
I
find
this
odd
as
well.
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