Smalzi Firenze image

Smalzi Firenze

Bar

😠 The worst place ever, we didn't check opinions before we sit there. So I asked for tonic like bottle of tonic, instead I got weird drink in glass what didn't taste like tonic, on the bill they wrote gin tonic, what was not my order for 9 euro, just for sitting there 7 euro, what is ridiculous, staff... People often mention good, rude, view,


Address

Piazza del Duomo, 15/a, 50122 Firenze FI, Italy

Website

www.smalzi.com

Contact

+39 055 286070

Rating on Google Maps

1.70 (251 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 8 pm
  • Saturday: 8 am to 8 pm
  • Sunday: 8 am to 8 pm
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: good (8) rude (7) view (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Raksha K. 1 year ago on Google • 33 reviews
    The worst place ever, we didn't check opinions before we sit there. So I asked for tonic like bottle of tonic, instead I got weird drink in glass what didn't taste like tonic, on the bill they wrote gin tonic, what was not my order for 9 euro, just for sitting there 7 euro, what is ridiculous, staff is very rude, they don't listen what you want. Awful place.
    3 people found this review helpful 👍

  • 3/5 Sylvia T. 5 years ago on Google • 193 reviews
    This a great place to just get drinks and enjoy the Piazza del Duomo. The views of the cathedral, bell tower & dome can't be beat. Sit down and watch tourists from around the world while sipping on their selection of beers, wines or other beverage. Save your palate for one of the many delicious restaurants or the real Florence gelato shops.
    1 person found this review helpful 👍

  • 5/5 Cristian T. 2 years ago on Google • 21 reviews
    Great fruits and pretty good sandwiches! Was a great place to stop for a little lunch after visiting the Duomo. Also a great view sitting right next to the Duomo! Staff was very friendly and attentive. Would recommend!
    2 people found this review helpful 👍

  • 5/5 Jess P. 8 months ago on Google • 7 reviews
    Not sure why people are hating on this so much. You have a stunning view of the cathedral, the server was attentive, hard working and helpful. Our drinks were quick, and we had a small bite to eat and it was lovely. Average priced for the area and we stayed for a few hours just watching the sun go down.
    2 people found this review helpful 👍

  • 1/5 Sergejus U. 5 months ago on Google • 41 reviews
    Service is a total disaster. All they want is to scam you, the service is rude and only good things about os this place is the 13 century cathedral
    1 person found this review helpful 👍

  • 1/5 Eileen R. 1 year ago on Google • 5 reviews
    Service non existent, servers are rude and dismissive. Food is not good and very expensive!! Worse place ever. All other places I have been have had really good food but this one is not like you are eating in Italy. The only good thing is the location but there are other places around that I am sure are better than this one (the bar is very low!) I should have checked the reviews before stopping at this place because they are accurate. Lesson leaned! If I could I would give them -1 stars.
    1 person found this review helpful 👍

  • 3/5 Júlia A. 4 years ago on Google
    Good food and nice staff, with a great view of the cathedral.
    1 person found this review helpful 👍

  • 1/5 Max K. 3 years ago on Google
    Caution!! Rip-Off No prices at the Board outside! The cheque was 8€ for each aperol spritz! Comparable Prices at the Same area are around 5€. Netter Go to Sergios Bar (bar next door)! Drinks are much cheaper and definately More tasty
    1 person found this review helpful 👍

  • 1/5 GeckoPie 1 year ago on Google
    I had a very bad experience. I bought three ice creams for 10 euros. We sat down at the bar’s tables and a waiter came up to us and told us we payed for takeout food. If we wanted to sit at the bar, we’d have to pay an extra fee. Ridiculous!
    1 person found this review helpful 👍

  • 1/5 Kate R. 1 year ago on Google
    This cafe is rubbish. The owner/staff are angry, mean and rude. Don’t set foot here. 0 stars.
    1 person found this review helpful 👍

  • 1/5 Othmane S. 1 year ago on Google
    Extremely disrespectful and impolite waiters, bad coffee, bad pastry. Go there if you wanna ruin your experience in Florence. I would’ve given zero stars if I could.
    1 person found this review helpful 👍

  • 1/5 Yoga R. 1 year ago on Google
    the worst place I have ever visited in my whole life. rude service. got yelled by the waiter. not worth any penny. please, just don‘t spend your money here.
    1 person found this review helpful 👍

  • 3/5 Ana C. 4 years ago on Google • 21 reviews
    Food was good, but not a must. I gotas this plate and a glass of wine combo deal for 13 euro. You are paying for the view rather than traditional florentine food, but it wasn't bad.

  • 1/5 Dan B. 5 months ago on Google • 11 reviews
    This is a nice location but because it’s in a tourist trap the prices are astronomical! Not worth stopping here just for a nice view of the cathedral, find somewhere more reasonably priced. We were charged €15 for two small orange juices and €7 for a very mediocre cannoli. Absolute rip off and everything is so overpriced

  • 5/5 Guillermo S. 2 years ago on Google
    Great place to eat while enjoying a spectacular view. The gelato and coffee are worth tasting, while the main dishes are also spectacular. The people in the restaurant are highly interested in offering a great service

  • 1/5 Yosua A. 1 year ago on Google
    The cashier yelled at me. They didn't have any hospitality at all to serve their customers. Worst cafeteria I've visited in Europe

  • 1/5 William W. 1 year ago on Google
    Rude staff, absurdly expensive prices. Charges 7 euro just to sit down. Find a better place to spend your money.

  • 1/5 Artur P. 4 years ago on Google
    extremely poor service. you cannot order inside, they tell you to wait for waitress. waitress does not speak English, forgets orders (happened to many people around) and spends more time actually asking people to go away (because they only bought 1 bottle of water) than serving people. surprisingly low quality. did not happen to us anywhere else in Italy view is nice.

  • 1/5 Chuq_GG 4 years ago on Google
    One star because we not allowed to put zero. 12€ for 2 coffee and one water. The coffee was the worst I have ever tasted, the waiter rude, the place very dirty and it charges 1€ for the toilet. Considering the location I wouldn't mind the price, but the low quality took any excuse from it. Horrible I would say. Better options anywhere nearby.

  • 1/5 Marco A. 4 months ago on Google • 1 review
    It’s a tourist trap, the food is not good, if you just want to eat and don’t care if the food and the prices are good then go.However they are not rude
    1 person found this review helpful 👍

  • 1/5 Kathryn N. 5 months ago on Google • 1 review
    Staff were very friendly but as others have said they overcharge quite a bit. I went in to purchase a bottle of water and they said it would be €2,00 but when I went to pay it was €3,50 because I had chosen to sit down. If I had taken my water and sat on the stone bench just across the way I would have saved on an already overpriced bottle of water. They did have a bathroom though which was helpful.


Call +39 055 286070 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Food at bar
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway

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