The most basic hotel l have ever stayed in. Room very poor toilet and shower in the same place. Bed was ok. No available drink either by bar or vending machine. Balcony was the best thing as views over florence is perfect. Sadly the balcony has been used to dump broken air con units and broken furniture. Also dont think it's been cleaned for years a waste of space that is sad. Aircon is available at 5 euros per day. Also open and broken electrics a real danger

(Translated by Google) I can not give him a star even if he wanted to, he has one because otherwise I can not publish. My experience is very negative already from Spain. I could not cancel the reservation because I lost the total of it. When we arrived they had already charged us and we were not even staying, even though the information clearly stated that the payment was made at the hotel and not before, but if that was not enough, we would have to pay for the air conditioning, € 5 per day . Returning to the payment, I have to say that my companions had to give me their share and the situation forced me to carry more money. The cleanliness is conspicuous by its absence. I could extend more, but the one that loses is me because I had to stay in that damn hotel full of mosquitoes, since we had to sleep with the windows open. A lot of time preparing this trip to Florence and some inept usurers have annoyed me. I hope nobody ever book and that it does not go as badly as we do. It is preferable to pay a little more and take another hotel than breakfast, which also, this hotel with a pension category wants to charge € 8 per day and person ... Some crappy. Greetings and not sting. (Original) No le puedo dar ni una estrella ni aunque quisiera, Sí tiene una porque sino no puedo publicar. Mi experiencia es muy negativa ya desde España. No pude anular la reserva porque perdía el total de la misma. Cuando llegamos ya se habían cobrado y ni siquiera estábamos alojados, a pesar de que la información decía claramente que el pago se hacía en el hotel y no antes, pero si eso era poco, además tendríamos que pagar el aire acondicionado, 5€ por día. Volviendo al pago tengo que decir que mis acompañantes me tuvieron que dar su parte y la situación me obligó a llevar más dinero encima. La limpieza brilla por su ausencia. Podria extenderme más, pero el que sale perdiendo soy yo porque tuve que quedarme en ese maldito hotel lleno de mosquitos, ya que teníamos que dormir con las ventanas abiertas.Mucho tiempo preparando este viaje a Florencia y unos usureros inepto me lo han fastidiado. Espero que nadie reserve nunca y que no lo pase tan mal como nosotros. Es preferible pagar un poco más y coger otro hotel que entre el desayuno, que también, este hotel con categoría de pensión te quiere cobrar 8€ por día y persona... Unos cutres. Un saludo y no picar.

(Translated by Google) Small but comfortable room. Excellent location to reach the center and the university. Clean Very nice and helpful staff I will definitely be back (Original) Camera piccina, ma comoda. Posizione ottima per raggiungere il centro e l'università. Pulito Personale molto gentile e disponibile Ci tornerò sicuramente

Location is very good and the room was spacious, unfortunately the bed was not comfy and there is a building and street construction right in front of the hotel! Which wakes you up from 7am! And there was no notice beforehand… (I asked and this construction may take a year) so keep this in mind.

Air conditioning does not work. The flush mechanism in the bathroom needs 10 times+ pushing. No fridge in room. No paid or unpaid breakfast.

Upon arrival, we were informed that they "overbooked" the hotel and told us that we need to call expedia to find another hotel. In the US, that's not a problem, in Europe with roaming charges, it's a problem. They didn't try to accomodate us at all, they didn't really care at all to be honest. A phone call ahead of time would of been nice but upon arrival? That's not acceptable in my book. So we spent 55 minutes on the phone with expedia trying to get another hotel booked in which I owe $20 for roaming charges and a $25 cab fare now. Fun stuff.

Would not recommend this hotel. One towel per person for two days. Air con charged extra. Bed linen only changed every 4 days.

Good and helpful receptionist

Friendly place for budget accomodation. Convinient location to all the sights in Florence.

Great freindly staff with good food and a solid location in the city of Florence

small housing，breakfast poor,services in general

Was ok