1/5 Mikhaiil W. 5 years ago on Google
First,
Hotel
confirmation
said
they
handled
all
types
of
payment.
But
they
insisted
on
cash
payment.
I
ask
that
I
pay
next
day
before
checking
out
(to
exchange
some
money
to
Romanian
Lei,
I
had
arrived
in
the
night),
they
said
no,
I
must
pay
now.
Why?
Some
customers
went
without
paying,
they
said.
But
you
have
my
credit
card
details
that
guarantees
my
payment.
No.
Now!
Next,
they
tried
to
overcharge
me,
saying
100
Lei
were
worth
30€
(they're
worth
less
than
21€)...
Gladly,
some
customers
arrived
and
took
my
side.
They
agreed
on
22€.
Third,
while
under
the
shower,
I
ran
out
of
hot
water.
I
had
to
get
down
to
the
GF
to
tell
them
about
it
all
wet
and
with
soap
in
my
hair.
They
rectified
the
problem
(some
valve
was
closed
somewhere).
They
came
back
to
say
it's
fixed.
I
said
"Sorry".
They
replied
"ok".
I
said
"it's
you
who
should
say
"Sorry".
Rude.
Very
rude.
Fourth,
No
English,
no
elevator,
no
Handrail
(
between
the
GF
and
the
first,
the
handrail
was
out
of
it's
fixing...
Gladly
I
didn't
fall
and
break
something)
Fifth,
not
central.
15
min
Walk
to
Center
Fifth,
I
repeat,
the
receptionist
was
rude...
Really
rude.