What do visitors really think?

Visitor Reviews

Frequently mentioned in reviews:

gelato (9) prices (6) cream (6)

Top-rated.online cuts through the clutter, highlighting only the reviews that are most helpful, earn the most likes, or come from the most active contributors.

1/5
Shiv S.
1 year ago on Google • 462 reviews

Absolute avoid this tourist trap of a place. The prices are hidden away behind the door and are way way higher than normal. The coffee is watery and not great at all.

1/5
Kefren Mertens (.
1 year ago on Google • 192 reviews

Run by shady guys. Stay away, they are very rude, disinterested and only there for the money. The stuff they sell is barely edible and I don't know who thinks this coffee is good, but they must be used to drinking powder coffee or something. The gelato is most likely the worst we ever had and should be punishable by law to call this gelato. Places like this should be shut down.

2/5
Diana C.
9 months ago on Google • 68 reviews

Would not describe the croissant sandwich as having croissant, more like croissant shaped bread. Ice cream was good. Felt very rushed to decide which ice cream flavors to get. Barely had time to read all the flavors; I don't think there was anyone waiting.

5/5
Vic
1 year ago on Google • 50 reviews

Good icecream! Cant quite remember the price but i think it was 4 euro? Had this after having the worst icecream of my life, so im probably biased

1/5
Emma K.
8 months ago on Google • 36 reviews

The ice cream was artificially sweet and melted very quick.

1/5
V S.
10 months ago on Google • 32 reviews

This place is a tourist trap. Prices are not printed anywhere and those who don’t ask will face an extremely overpriced item. I ordered one scoop of gelato and was charged 6.50€. All my previous gelato purchases have been between 1.50€ and 3.50€ for one scoop on a cone at other gelaterias. No bill was provided and the money was not put in the till. Walk away and buy something fairly priced.

5/5
Andrew J.
1 year ago on Google • 29 reviews

Went here every morning for our espressos. Cafe is run by a sweet and absolutely badass young woman who runs the place six days per week! Prices are in line with everything else in Florence — folks complaining here don’t understand that prices double when you sit vs. stand at the bar for a quick drink.

1/5
L B (.
8 months ago on Google • 28 reviews

Do. Not. Go. Here. Rip off!! Scammers!! My daughter wanted a gelato. Ordered a small cup from the street side. My bad for assuming the price as it wasn’t printed anywhere. It was always 3 Euros for a small cup anywhere in Rome and every other place we have had gelato. I assumed similar here. I should have asked before ordering. We got served and the guy charged us 5.50! I sighed and gave him 6 Euros. The cashier said “you can check the receipt” as if to say “I’m ripping you off, but I will try to prove I am not “. The receipt only said “Total: 5.50”. Not “small gelato 5.50”. He also gave me no change from my 6 Euros. He Said the 1 Euro coin I gave with my 5 euro bill was a 0.50 coin. 🤥 Liar. Disgusting Whoever owns this bar is getting ripped off my their staff (2 young guys of Indian descent served us). I’m sure the 5-star reviews are fake. Good luck staying open.

1/5
Sebastian O.
1 year ago on Google • 24 reviews

Cannoli z pistacja smakowało jak jakiś chemiczny zielony barwnik. Paskudne I drogie. Obsługa sympatyczna

1/5
Javier H.
7 months ago on Google • 18 reviews

Worst cannoli I’ve ever had in my life, and it’s was €6!! Total rip off

1/5
Zeljko M.
8 months ago on Google • 16 reviews

Worst ice cream experience we made in Florence. Firstly my kids got ripped off with overpriced ice cream (3 for 22,50€) and secondly after I stepped in and started discussing/negotiating the staff turned very unfriendly and referred to price tags which were not visible. In the end the quality of the ice cream was also bad, maximum average. Never again! Avoid this place!

1/5
Justyna J.
9 months ago on Google • 12 reviews

Touris trap, yesterday w paid for 2 coffees 12 euro... Because we sat!!! Inside!! Noone told us about increased prices, they are are hidden from the customer. Scammers!! Bad service and hight prices. Avoid at all cost

1/5
Marco
4 years ago on Google • 8 reviews

Extremely expensive: 2 cups of cappuccino and 1 small chocolate pastry: 10 euros. Not even in via Veneto in Rome you pay such a high price.

1/5
Ana P.
1 year ago on Google • 7 reviews

Al señor de delante, 1,2€ el expreso en barra. Sentados en la mesa 2,5€ el expresos y 3,5€ el cafélatte. Para que se sepa, claramente nosotros turistas.

5/5
Kevin
1 year ago on Google • 6 reviews

The Bar is clean! The young stuff are very smiling and kind. The cappuccino is fantastic.

1/5
Gabriela M.
1 year ago on Google • 4 reviews

Canolli z pistacja nie nadawało się do zjedzenia z powodu okropnego, chemicznego posmaku. Zdecydowanie nie polecam tego miejsca.

5/5
Tuhin M.
1 year ago on Google • 3 reviews

The gelato is fresh and appetizing while crossing the architectural street of via del corso in Firenze. The prices are normal as other gelato shops in Firenze. the cappuccino is served artistic. The guy is crazy energetic serving many customers at a time. Bravi.

1/5
Pierre L.
1 year ago on Google • 3 reviews

This is a scandal. Prices very high, not indicated. 9 euros for a croissant and a piece of bread. The bar is close to the cathedral, but the Holy Spirit clearly didn't reach the bar. Luckily, the place's good location allowed me to pray right after at the cathedral for the shop's closure and its owners' bankruptcy. 🙏

5/5
AYAT A.
1 year ago on Google • 1 review

È un bar migliore di Firenze, dove fa cappuccino ottimo😝😝❤️❤️❤️🤩🤩

1/5
Dora P.
1 year ago on Google • 2 reviews

Too expensive, prices not indicated, 6 euros for one scoop of average ice-cream.

5/5
Fakhrunnisa A.
1 year ago on Google • 2 reviews

Had Ice Coffee several times here, the best is Caramel Ice coffee which is really difficult to find in Florence in summer, and also they have the best cappuccino with the latte art ✨✨. The staff is really friendly, making the bar a very cozy place and you’re also between the bustling of Florence city which is really cute.

Community Reviews

Trends

See how the number of reviews and average review scores have changed over time.

Similar Bars nearby

Hard Rock Cafe image
#1

Hard Rock Cafe

American restaurant

Rock ’n’ roll-themed chain with a high-energy vibe serving burgers & American classics.

4.40 (13.3K reviews)
Caffè Gilli image
#2

Caffè Gilli

Coffee shop

Coffee with classic desserts like biscotti & tiramisu in a wood-paneled landmark founded in 1733.

4.20 (9.5K reviews)
()