Klinik für Neonatologie und pädiatrische Intensivmedizin - Bürgerhospital Frankfurt

Hospital Neonatal physician

😐 We received great care on the NeoIntensive Ward 1a1. Great nurses and doctors. Unfortunately, communication about the transfer to the associated Clementinen Children's Hospital is poor and the experience at Clementinen is rather negative. If we had known about this laying practice, we probably would... People often mention nurse,


Address

Nibelungenallee 37, 60318 Frankfurt am Main, Germany

Website

www.buergerhospital-ffm.de

Contact

+49 69 1500980

Rating on Google Maps

3.40 (5 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 M S. 5 years ago on Google • 60 reviews
    We received great care on the NeoIntensive Ward 1a1. Great nurses and doctors. Unfortunately, communication about the transfer to the associated Clementinen Children's Hospital is poor and the experience at Clementinen is rather negative. If we had known about this laying practice, we probably wouldn't have gone to the community hospital.
    2 people found this review helpful 👍

  • 5/5 Kibar C. 1 year ago on Google • 6 reviews
    All I can say is wow, great doctors, great team, everyone is always very friendly. The doctors as well as the nursing staff are excellent, the children are very, very well looked after, you can always call day or night, everyone is very loving, competent. I can only recommend this clinic to every woman who has a premature or extremely premature baby. Kibar Bozdemir
    1 person found this review helpful 👍

  • 1/5 De M. 4 months ago on Google • 5 reviews
    My son was born prematurely. He had to be transferred to the neonatal intensive care unit. Now for 3 days. I am stunned by the behavior of two nurses. I thought with the nurse that everything had been sorted out after an unfortunate start, but he doesn't see it that way. I visit my son every day. It is my right and it is also advertised here that you can “kangaroon” with your child. I'll call ahead to ask if I can come. Then I'm there and, understandably, I have to call a nurse again so that the child can be put on me. Then one of the nursing staff comes over, visibly annoyed, with an attitude and, shaking her head, asks "yes pleaseeee?" , I’ll come after that!” ooookay…it’s fine, but I have to call out and make myself noticed?! That's what went through my mind. Then I should probe with a syringe. I ask when I have to have the probe done. They say “one minute, per stitch” with 10ml that’s 50 minutes. As it turned out in the end, the poor communication and apathetic nurse said 1ml stroke per minute!! Then she came and complained, “We should have been through a long time ago, it has to be done quicker!” I didn’t say anything again. But now comes the icing on the cake, why I'm writing this review here... When leaving the neo-intensive care unit, I actually hear this nurse and the nurse, with another newly assigned nurse for the late shift, making fun of me and my son's name!!! I don't feel at all comfortable with the idea of ​​leaving him here for at least another 2 months with these two unprofessional, thin-skinned and apathetic nursing staff. And the bad thing is, they now gossip about every new sister that is assigned to my son. Absolute no go and new territory for me. I have to get support here somehow.


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