Although the atmosphere is okay, the service is absolutely horrible. Look out for a female service staff with spectacles and short hair. Her service was especially horrible. I recommend going to redbox instead

Before the pandemic, this was a great karaoke place with the best sound system. But recently went again and noticed their price had changed - dropped slightly if I'm not mistaken, and their service and staff's attitude needs improvement. Sound system was still great. Food wasn't great, but good that the drinks are free flow.

I was singing alone on a Friday evening. My slot ends at 8pm. There was this random guy who serves drinks keep walking pass my room and kept looking as if checking if I've left. He started doing that since 720pm. At 755pm he just stood right outside my door and stare for good few seconds before leaving. What the heck? The system will automatically shuts off when my slot ends. This is very rude.

Worst experience here with bad attitude staff, need to improve the quality of your service anyway place was so good

I like staff name Ming Feng , his service is super good.

Terrible place. The counter is on the other side we had to walk back and forth. The room is hot, the staff is holding the remote and set the temperature high, we had to request 3 times for a more comfortable temperature. Me and my friends felt uncomfortable that we had to share mics during this CMCO. The flooring inside the room is very dangerous. All the staff is not friendly. The barcode for the Song selection is not working. The song system is in Chinese and not friendly to use. Do. Not. Recommend!

i am singer is very well organised with great staff, personally i was taken care of by Ming Feng, really responsive service.

Environment is good , sound system is good but service and time for business operation is not accurate. We come at 12am but the cashier girl told us due to customer not much today we won’t open till 3am and only till 1.30am. The cashier girl did mention that they will not follow the operation hour because of you one room only between they still will charge perheadcout is full price. It’s very speechless. Support as always, first time met this kind of situation.

(Translated by Google) Service attitude is too bad, not polite, please do it after training 🙄🙄 (Original) 服务态度太差 没礼貌 拜托training了才来做 🙄🙄

reserved a room and got told that there’s no slots available and had us wait for a very long time for a room. Haven’t got to experience, already very disappointed. Terrible service

Nice place for karaoke, environment is great! Ordered the food - nugget is nice but dumpling is not. Sound system can still be improved though.

Allow to use phone to order song, but all the song are not available in system, person in charge just ask to use the machine if the machine not found the song means that is not available. No need to waste your time on ordering song by phone. Just nonsense.

Incredible bad service, manager attitude here bad as well... Because of the voucher issue, we wait for almost 3hours in order to get a room. They dont acknowledge their own voucher, and making customer wait for 3 hours to settle the voucher issue. The worse service I've ever seen. :(

terrible experience at here, when arrived, require to queue then only said must wait for another 20min. We immediately book and come after 20min...but she requests us to queue again !!! what kind are the service ?

The price is different from what told in phone, the microphones reduced from 4 to 2 at the same size of room compare few months before. The PA system still nice, and package count by headcount including drink. Overall, not recommended.

The service was totally terrible, we had 6 persons in a room, only have 2 wireless mics and a stand mic. However, the stand mic was broken, asked the staff whether can replace or repair it, the staff said it was impossible to replace or repair. So we asked whether can provide us an extra mic since that mic was broken, and the answer was NO. We asked again whether was it possible to change to another room that the mics are all working well, and the answer was also NO. At the end, no solutions nor compensations, they had no intention to solve this problem, like it was our bad luck to get this room that the mic was broken. So we 6 persons have to share only 2 mics.

1. No food/drinks can be ordered during RMCO period. Some more the price is RM236 per room without food/drinks. 2. System error where blue screen keep popping up. 3. When time's up, the last song is cut immediately without letting it to finish. 4. Extremely hard to find desired songs, especially songs other than mandarin songs. 5. No remote control. Hard to skip songs. Need to run to the front wall to press button for every songs. Strongly not recommended.

All the best

(Translated by Google) The celebration of 50 people here is pretty good. Some friends will definitely introduce you here! (Original) 在这里50人的庆祝生日活动，蛮不错的，有朋友生日肯定在介绍过来这里！

First time experienced such horrible service, especially the girl with the pony tail

(Translated by Google) Many people can go, but it is not recommended to go there because the number of people is the price of the room, and drinks and food are more expensive. (Original) 人数多可以去，但是人数少不建议去那，因为全是算房间的价钱，还有饮料，食物另算，比较贵。

(Translated by Google) The atmosphere is very good, the air is very strong, the food is expensive. (Original) 气氛很好 冷气很强 食物较贵

have a lot of system error and bad service of workers

Cheap and good! Suggest you to go and try it out yourself. Register as member to get more perks

The price is cheap compared to other karaok, especially 12-2pm The service is not too bad but they didn't mention the benefits of members very clearly. Called but they don't let me book because we are less than 4 people. But to redeem birthday privileges, I need to make a reservation? It is confusing.

The service is nice .A chinese boy taken care of us very well

Not a bad place, the sound system are nice. Be minded that you cannot change keys for the song

Not too bad. Have a standing platform for you to sing on. Also don't bring your own food in here.

(Translated by Google) Hope to improve staff service Very dissatisfied Thank you (Original) 希望可以改善员工服务 很不满意 谢谢

Tqvm to staff name Eling(today is our 1st visit)she so helpful to us..tonite we celebrating Hari Malaysia today 16.9.22 tq Eling from Zack Sidi Habib & Fidel🙏👍

The equipment is modern, but the room space quite small, maybe we were given a be small room... Price is affordable.

having a great experience at this ktv 😍 new trending songs is provided & very worthy headcount promo for everyday 🤙

Food very Very slow... Wating 1.5H.. Also not yet come...

(Translated by Google) Speakers and equipment are great and affordable (Original) 音箱和设备都超棒，又很实惠

It's alright, until it suddenly ended my session 10 minutes early! 👎👎👎 This is totally unacceptable. Ruin the experience completely and leave a very bad taste. On my 2-hour package, this is ~10% short change. Would not recommend.

(Translated by Google) Super good place to sing (Original) 超好唱歌的地方

Cozy n clean. Noy forcing us to order food n reasonable price

Write la how many level you write number didn't write level how we know the code is level or Shop number you tot gurney paragon I design one its stupid

Good for Chinese speaking customers. Not easy to navigate within the user interface if you don't speak Chinese

The best sound experience and the environment is clean.

Fantastic facility and stand mic.

Had fun tonight

Had a fun fun night there food options are very very limited the staff only speak chinese i believe ,and the karoke songs are mostly chinese so anybody who dosent speak or read the language is going to have a difficult time but despite all this i had fun

Called up to book and requested for decoration few weeks before but when we arrived on that day, the room was not decorated. Manager not even awared about it until it was mentioned. The decoration they make after that was also not in order, the balloons keep falling down. Bad service. Overall, we didn't get what we paid for.

wish we could come back soon