I picked this hotel based on location and the information on their website. The room we were given (room 10) was is in the basement and not to the same standard or quality as that pictured on the website. I asked if there was another room we could stay in and was told that they were fully booked, so I can't speak to whether or not all the rooms are misrepresented, or just room 10. We arrived to find there was no reception area, just an entryway table with a note directing us to our room in the basement and saying the key was in the room. The ground floor was not what I was expecting. It was rather run-down. The basement was worse. The carpet on the stairs was coming up, and the entire area smelled damp and a bit like cat urine. Our room, luckily, did not smell like cat urine. Inside the room,we found the beds to be less than what was promised online, but at least the bedding was clean (note that in the picture the pillows on the right bed have been moved and that when we arrived, the right bed was made up the same as the left bed. I don't want people to think the bed was unmade upon arrival.). My husband and I had to sleep on top of the comforter/duvet and try to curl the edge around us for warmth as the mattresses were so old, we could feel the springs digging into our backs as we tried to sleep. The duvet provided some cushioning, but there weren't extra blankets, so we slept poorly. The window above our beds, which faced the street, was cracked, and even had a piece missing. This meant the room was rather loud at night with the street traffic. The bathroom was dirty. The shower was held together with extra piping and a ziptie (see picture), and the flooring behind the sink wasn't finished. The best thing about the stay was the location and that we were only there two nights. The hostels I've stayed in both in England and Ireland were far nicer, so I'd recommend if you're traveling on a budget to stay in one of those instead. Also, while the website states there is limited parking on a first come first serve basis, we arrived two hours after the 3pm check-in and the lot was full. The 'lot' is a space behind the house which holds roughly 6 cars double parked. As there are 12 rooms, if you're staying while the hotel is fully-booked, you should get there as early as possible to get a parking space, although there is a lot down the street that has a very reasonable daily rate. Lastly, the owner/manager of the hotel did call us to make sure we'd found our room, and she seemed rather nice, but I'm afraid that couldn't make up for the room we were rented, which if I'd seen the conditions I would have opted for another location at a higher price.

Absolute DUMP! We booked for 5 nightsl left after 1 with possible bedbugs bites.Filthy run down no human present No one to refund despite reasonable complaint READ reviews on booking.co. etc and avoid..

Worst hotel experience ever. Could feel springs from matrace, Radiator couldn't be adjusted so it was too hot to sleep, window couldn't be open, noise pollution from streets can be heard in room just like you would be outside, floor in room was rocky, uneven, carpet had red patch which looked like blood, electric socket had visible burn, furniture was old, no door handles in my room, and on top of that smell in room was horrible, shared bathroom couldn't be lockable, I will be generous giving one star. Couldn't sleep, ended up of going elsewhere. It's a luck of maintaince and looking after property.

A somewhat unusual experience would be an understatement. The only member of staff (apart from the helpful handyman) that I saw and spoke to was a concièrge/receptionist as I was leaving! The hotel had a car park but I remain uncertain as to whether or not I was charged to use it as I received no invoice/bill. The room was simply charged to my debit card when I phoned to book on the Monday before my Saturday night stay. When I arrived in the late afternoon I had the code to enter the main door. I ascended to my room on the top floor. The door was open and the key was on the table. The room was comfortable and had an en suite shower/basin/toilet. The double bed was two singles put together with a further single bed alongside. The tea making facilities were fine as was the television. On Sunday morning, my shower was curtailed by the fact the shower tray was about to fill and overflow after about three minutes (3 minutes). I think there was meant to be breakfast but I could not find any in the dining room around 9 a m. So I left to have breakfast elsewhere.

Honestly one of the worst hotels I've ever stayed at. We only picked this place as we were attending a wedding near by. The place was dirty, grubby and all the furniture was shabby and looked ready for the skip. The shower tray was ready to overflow after only a few minutes in the shower. The carpet on the stairs was loose at points, a real tripping hazard. We were called the day before and given the code for the front door and our room number, which was lucky, as we didn't see a single member of staff the whole time we were there. The only positives were that the bed sheets and towels seems clean and fresh and there was free parking at the back of the building.

Uncomfortable beds, lots of flys in our room. Asked for £50 for a broken TV, even though it wasn't touched for the entire duration of our stay. They refused to provide any evidence of a broken TV and proceeded to request £200 through Booking.com for TWO broken TVs with no evidence provided despite originally claiming one was broken.

We booked a triple bed studio with a Kitchenet for my graduation. My family are very busy but took the day off to work remote and come to Glasgow for my graduation. We got here and no one answered the door, so I called and we were told that we text how to get into the hotel (no text message received) we rushed into our room seen as we’d wasted 30 minutes outside waiting to be let in. Rushed to our dinner reservation, during dinner we were called to let us know that we’d be given the wrong room, but we were out so couldn’t swap rooms. We got back and realised we’d been given a room instead of a studio, we tried to connect to WiFi and it would not work. We call the front desk and they say that although we paid for a studio seen as we booked ahead the price we paid is reasonable enough for a three bed room and that WiFi only works on second floor and that we shouldn’t complain. 0 stars would not recommend

FILTHY DIRTY DUMP. WORST PLACE I HAVE EVER STAYED IN MY ENTIRE 70 YEARS ON THIS EARTH. The room I was assigned was a dark, damp, dingy basement room. The bathroom was moldy, the furniture and carpet were stained. There were broken broken window panes and a hole in the wall. There was no staff on the premises so there was no one to complain to. We arrived late in the afternoon so we had no choice but to stay there. Thankfully it was for only one night. The room was a non refundable booking through AGODA. When I immediately contacted AGODA and asked for a refund all I have ever received from them was the run around from their customer NO service department.

I arrived late. The owner Elizabeth, told me that I could no longer have the ground floor room originally booked, but I could have a great apartment just next door on the ground floor. I arrived quite late after travelling most of the day. No hot water in the NOT fantastic apartment . And two different wifi codes, neither of them worked! I told the young man who said he would sort it. I said I was hungry and needed to eat and left him to it. I got back to find still no hot water. I went next door again. The young man told me not to worry I could move into the 1st floor apartment for no charge. I dissolved into tears with tiredness. Poor young man was upset for me then. I'm 72 and it was hard. So, I said perhaps I could just take a shower upstairs and sleep down. This is a big Georgian house wide stairs, no carpet on them just bare and not very clean. NO LIGHT EITHER. I, by this time was in the film Psycho! The apartment is huge but has hot water. Shower over bath, not very clean another not very well done DIY bathroom. Bathroom overlooked parking where some youths had music blasting out and were dancing, just having fun so I pulled down the blind which got stuck half way down so I didn't have a shower after all. But I did have hot water to wash. It was all so grubby and unwelcoming. I felt sorry for the young man who had only been working there for a week. Poor lad.

Do not stay here! Absolutely awful. The hotel is dirty, everything is broken and it is quite frankly not fit for purpose. I can’t believe the owner actually gets away with charging for this place.

More than I expected. Very happy with my stay and maybe I will stay longer than I planned 🌹

They are very nice and kind, the room is cosy and the bed is comfortable!

Really lovely little hotel which was excellent value for money. There were some minor issues like one of our towels was dirty and there were only two sachets of coffee for three nights and two people. Rooms were otherwise very beautiful though and the staff were very lovely. It was also in a very convenience location on a very pretty street.

Exceeded expectations. The room was clean and spacious, and the staff were friendly and eager to help out. All for a very reasonable price. Would recommend.

Great for the location. The rooms are definitely nothing to write home about, and checkin is a bit disconcerting, unless you're prepared in advance, as there's no staff on site, so you need to receive the code to let yourself in.