TM Pick 'n' Pay Westgate image

TM Pick 'n' Pay Westgate

Supermarket

One of the Most Reviewed Supermarkets in Harare


Address

6XPH+546, Harare, Zimbabwe

Website

www.picknpay.co.za

Contact

+263 24 2332500

Rating on Google Maps

4.00 (2.2K reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 8 pm
  • Saturday: 8 am to 8 pm
  • Sunday: 8 am to 8 pm
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm
  • Wednesday: (Robert Gabriel Mugabe National Youth Day), 8 am to 8 pm, Hours might differ
  • Thursday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: shopping (13) shop (9) experience (8) staff (8) service (8) Great (6) store (6) good (6) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Brandon T. 1 year ago on Google
    Great place for shopping. The wine section consists of great red wines to bubbly sparkling wines.

  • 5/5 Lora M. 1 year ago on Google
    The place to shop when in Harare. Clean, neat and tidy. Parking available.

  • 5/5 Kaimon Strive C. 11 months ago on Google
    The looks are very pleasant and the shop is clean. Need to stock more freshly packed whole chickens though. The problem of change can be solved by using the US$ and pegging all prizes in US$. The local currency called RTGS creates problems for the majority of Zimbabweans because it fails the definition of what is called money in the rest of the world.

  • 4/5 Livi N. T. 1 year ago on Google
    Smart environment right from the guarded parking into the store. Good shopping experience

  • 3/5 Takudzwa M. 1 year ago on Google
    Peaceful shopping experience, staff is often very polite but the odd times, one may feel uneasy from the attitudes that would be uncalled for

  • 4/5 Manes M. 1 year ago on Google
    It's a nice shop for buying groceries. Vast parking space.

  • 4/5 Nyasha M. 1 year ago on Google
    It had everything on my grocery list at an affordable price

  • 5/5 chandra prakash J. 10 months ago on Google
    I just love shopping here because once you are in the store you dont need to go anywhere else. Everything you need for your home is available here. Staff is good, supervisor are always ready to help you just after the teller. Overall good place

  • 5/5 Rukudzo N. 1 year ago on Google • 42 reviews
    Still one of the best PnP in the City. Clean. Lots of parking space. Kid-friendly environment. Restroom 🚻 are clean. It's usually busy on Sunday so more till operating staff is highly appreciated to reduce human congestion in the shop. But the rest in top notch.👏🏾👏🏾

  • 2/5 PAULAR P. 1 year ago on Google
    The supermarket is big and spacious and l find l can do all my shopping under one roof from butcher.bakery takeaways.cereals.prawns.etc you'll find it and their customer care is way above average they so helpful as well l just love this place l come here to shop from ruwa

  • 3/5 misozi c. 11 months ago on Google
    Neatly arranged shelves and easy-to-access goods. Quick service. Relatively expensive

  • 3/5 Thulani M. 1 year ago on Google
    Lovely place but the staff is not useful when you are looking for something

  • 5/5 Anesu The E. 2 months ago on Google • 56 reviews New
    It's my favorite branch in all of Zimbabwe. It's busy but it's also tranquil and they often have what the other supermarkets in this cluster don't

  • 4/5 Leodrina M. 6 months ago on Google • 13 reviews
    Your mall in one you can find a whole lot of items here...Marinas Closet for luxurious shopping..home ware shops...gym pharmacies everything. Take late evening walks around here and you will thank me later..i loved the lights and the atmosphere is to die for around 6pm when all the pressure of grocery purchases has died down.

  • 5/5 BHARAT C. 2 months ago on Google • 28 reviews New
    Clean ,neat ,smart place to shop at with great staff.

  • 4/5 Nyakunhuwa T. 4 months ago on Google • 34 reviews
    Nice supermarket 😋 everyone has to visit the site 😀 it's nice and very friendly

  • 3/5 Emmanuel S. 3 months ago on Google • 9 reviews New
    Great shopping experience , not many restaurants though.

  • 4/5 Bobby M. 6 months ago on Google • 43 reviews
    Excellent service,good environment,very helpful staff,fresh produce

  • 1/5 Chipo M. 9 months ago on Google • 6 reviews
    The store had run out sugar which is a basic food item. They also didn't have Crosse and Blackwell Mayonnaise which I had came to the supermarket for. The store manager needs to constantly check on their stock levels for the basic items.

  • 4/5 CPA Allan M. 5 months ago on Google • 13 reviews
    Wonderful shopping experience with really wide variety of all essentials

  • 4/5 Kundishora M. 2 months ago on Google • 111 reviews New
    Nice place to buy groceries. They do other services like Ecocash transactions.

  • 5/5 Uncle B. 2 years ago on Google
    Welcoming experience and good observation on COVID 19 Protocols. Great customer service.

  • 4/5 Grant S. 2 years ago on Google
    Certainly has improved in the last 6 months. Well planned with prices being slightly better than other competitors in the same area.

  • 4/5 T M. 2 years ago on Google
    Its a big supermarket. Parking safe. Tills aplenty instore. Can pretty much get anything in it.

  • 5/5 Kuda 2 years ago on Google
    Never has a bad experience pick and pay

  • 4/5 Silence N. 2 years ago on Google
    Lovely customer care, They tend to pay attention to detail and ever smiling even in their Covid Masks, Appreciated the best service from Debbie ( Picked the name tag) very friendly and Kind, You may go back again and again,

  • 5/5 Bridget Rita M. 2 years ago on Google
    I had a pleasant shopping experience at Pick n Pay Westgate. Found the staff helpful and willing to assist. Most importantly I was able to find all of the items I wanted therefore didn't need to go to other shops. I enjoyed the shopping spree.

  • 4/5 Tembinkosi “Comrade” J. 2 years ago on Google
    A very good shopping environment, spacious and cleanliness is on point. Situated in a very good mall.

  • 5/5 tawanda g. 2 years ago on Google
    A nice place to do your shopping as there is no congestion

  • 4/5 Hilda M. 2 years ago on Google
    Very spacious with a wide range of grocery items. Staff are polite and helpful. Great fresh bakery selection

  • 5/5 Tariro B. 2 years ago on Google
    It's starting to meet high standards and there is a wide variety of products on the shelves

  • 5/5 edward d. 2 years ago on Google
    Great experience

  • 4/5 Takunda D. 2 years ago on Google
    Well stocked. Though some products we used to love and could only get at this particular store seem to no longer come in.. sob sob

  • 5/5 Godwell S. 2 years ago on Google
    They offer a wide range product lines

  • 3/5 Enkelbert C. 1 year ago on Google
    Set up in the store is excellent. Very wide range of products at competitive prices. Too bad I cannot say the same about service at the checkout point. It took around 10 minutes to get change for purchases of $5 from $10. This was close to the end of the day and one would not expect this from such a big shop. In the meantime I was not informed directly what the problem was, only got to know through hearing conversations between the till operators and a person I assumed was the supervisor.

  • 1/5 Netsai M. 1 year ago on Google
    Went there and bought a lot of groceries asked for assistance in packing it in Plastics and they told me no one could help me I alwys shop in Avondale and there is alwys someone there to help you pack your groceries even offer boxes if need be not in westgate their customer service and s so bad

  • 5/5 Ben Jammaine N. 1 year ago on Google
    Amazing staff and customer service! Loved shopping here. The staff at bakery and deli were very helpful and friendly. The shop has everything you would generally need. Exceptional service. Definitely recommend!

  • 5/5 Nash G. 1 year ago on Google
    It was clean and they take Covid precautions very serious

  • 4/5 Dumisani y. 1 year ago on Google
    As a result of its size, it offers a variety of products, all of them which come at a reasonable cost depending on your budget. The trolleys are well-maintained and fruits & veggies section is fresh (according to everytime I go there).

  • 3/5 Toniee M. 4 years ago on Google • 23 reviews
    Very clean and a quick in and out.just wish they have better trolleys and fresh produce like fruits and vegetables that aren't about to rot.

  • 4/5 Comfort N. 1 year ago on Google
    Great supermarket well stocked! The chances are very very high you will find what you want!

  • 4/5 Rutendo M. 1 year ago on Google
    Good customer care and fresh products and also less crowded


Call +263 24 2332500 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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