Oraimo image

Oraimo

Electronics store

😠 Horrible, unreliable , delivered a smart watch that had a factory defect that never powered on, very appalling customer service. There is no acknowledgement of emails or complaints .. no refund or exchange offered for goods paid for. Definitely not a returning customer and would not recommend thei... People often mention customer, order,


Address

H8WQ+3X2, Ola Ayeni St, Ikeja, Lagos 101233, Lagos, Nigeria

Website

www.oraimo.com

Contact

+852 3153 4355

Rating on Google Maps

3.80 (341 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:15 am to 6 pm
  • Wednesday: 8:15 am to 6 pm
  • Thursday: 8:15 am to 6 pm
  • Friday: 8:15 am to 6 pm
  • Saturday: 8:30 am to 6 pm
  • Sunday: Closed
  • Monday: 8:15 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: customer (11) order (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Afolasade S. 2 years ago on Google • 48 reviews
    Horrible, unreliable , delivered a smart watch that had a factory defect that never powered on, very appalling customer service. There is no acknowledgement of emails or complaints .. no refund or exchange offered for goods paid for. Definitely not a returning customer and would not recommend their smart watches or products in general to anyone.
    17 people found this review helpful 👍

  • 1/5 temiyemi o. 1 year ago on Google • 73 reviews
    Worst customer experience I ever got from any shop I ordered online from. Imagine been served by a rude, saucy and insolent agent who still could not apologize on the call if I never did customer support before maybe I won’t feel this bad, it’s. First time experience shopping with you it’s a ZERO.
    1 person found this review helpful 👍

  • 1/5 SomTee C. 2 years ago on Google • 9 reviews
    I placed an order for a smart watch and two earphones on Friday. Today I received the package and paid for it only to open and see a pair of Airbuds and two earphones. My smart watch was nowhere to be found. I have emailed them and called all their numbers and no reply
    6 people found this review helpful 👍

  • 5/5 Franklin O. 1 year ago on Google
    I visited the Oraimo store to buy ear plugs, the services provided was excellent. For a couple of years now, I've trusted Oraimo products, their products are durable.
    5 people found this review helpful 👍

  • 1/5 Vivian B. 1 year ago on Google • 22 reviews
    Watch I just got. Woke up this morning to this..paying that amount for this watch, you would think the straps would be made of sturdier stuff. And their customer service is whack! They can never pick up their calls or even try and assist you. Pls avoid Oraimo
    2 people found this review helpful 👍

  • 1/5 Aishat A. 9 months ago on Google • 25 reviews
    The customer representative that attended to me at the 3CHub at Computer Village was very rude and dismissive. She took a while before she could attend to my request and she wasn’t even at her dear station. I honestly hope this one just a one off behavior from her.
    1 person found this review helpful 👍

  • 1/5 Ikechukwu A. 1 year ago on Google • 4 reviews
    The newly launched modem I bought last 2weeks takes upto 30minutes to get connected to my MTN network and this have been happening consistently
    3 people found this review helpful 👍

  • 5/5 Oluchi W. 2 years ago on Google • 11 reviews
    I have been using this product for a month now and it’s safe to say it’s amazing. The bass of this earbuds is top notch. The battery life is 100%. It also works with any phone. I just wish it had a space for a holder
    2 people found this review helpful 👍

  • 1/5 Ogbonnaya G. 1 year ago on Google
    Customer Experience very shifty, no accurate response as to when I’d be getting my order. Even picked up the call and was yawning, not willing to help. I’m not sure your workers are happy with their job.
    2 people found this review helpful 👍

  • 1/5 Hadiza G. 10 months ago on Google • 4 reviews
    I ordered for a power bank from jumia. After a few days of using it, it just stopped working on its own. I have called their customer service number and it's not going through. I have sent an email but no response. I don't even know what to do anymore

  • 4/5 Noble A. 1 year ago on Google
    This is a good place to buy. While shopping here, I loved the sight of new gadgets and electronic devices around me. I could get different brands from different sellers here. I am sure this would be a really good place to buy items at a really affordable price too

  • 4/5 IFEANYI C. 2 years ago on Google
    Very nice place and I got the phone accessories I needed

  • 1/5 Anazodo o. 2 years ago on Google
    Their customer service is Zero. I bought a smartwatch from then on their website, they delivered and I paid the guy he zoom off. When I now unbox the smartwatch I tried to power it, it's not coming up. I tried charging it still not coming up. I called the customer care immediately the guy said I should send a mail which I did. Their reply was that I should bring it myself to Ikeja. I later called them back to complain again coz I can't leave my business to go after a smartwatch of 13k it dosen't make any sense, they still don't answer me til date. Each time I remember or see the smartwatch, I get angry.

  • 1/5 Jesudunni A. 1 year ago on Google
    I got Oraimo Riff Pods in July. It's been one headache or the other since then. 1. It takes a while to connect with my phone 2. Sometimes the left pod won't connect until I retun to case and reboot several times 3. Most times while using the pods it would disconnect on its own, whatever I'm watching on my phone would play on loudspeaker. 4. It batttery doesn't last long 5. It's bad for phone call..Very bad

  • 4/5 Godwin N. 2 years ago on Google
    I was treated well as a customer, I bought an original product that I'm delighted in.

  • 1/5 Ejeh O. 1 year ago on Google
    Got my order today and I was highly disappointed if there is any word that will describe how disappointed and displeased, please someone should lend me the word.... first time of buy oraimo product and from their website precisely; I well a victim of what I ordered vs. What i received... now I dey look for who to buy the charger from me so i can recover my money..... I have even told my bro not to buy anything from them at all. I swear jumia store are far far better than oraimo store

  • 5/5 Ogunleye O. 2 years ago on Google
    Oraimo smart accessories shop at pepple street Computer Village Ikeja, Lagos.

  • 1/5 Edith I. 11 months ago on Google
    An oraimo USB cable I bought a week ago stopped working and I have been calling customer care line and sending messages on WhatsApp, no response whatsoever

  • 1/5 Omolola S. 2 years ago on Google
    Whenever an order is placed, there ought to be a way to track order I have been sending a mail now to know the status of my order for close to a week now This is the second time something like this is happening, the first I paid before delivery and I didn't get my items delivered until over 2weeks🤷‍♀️ which is why I opted for pay on delivery on my second order I have dropped money with a neighbor that will pick for me over a week and up till now I have not gotten any information whatsoever I have sent several emails without replies I doubt this is a good way of transacting business

  • 1/5 Taiwo M. 11 months ago on Google • 2 reviews
    I’m so disappointed with the power bank I ordered on Monday and received yesterday. the package was so rough and torn, looking like a used power bank with scratches even the torch light is not working after charging.
    3 people found this review helpful 👍

  • 4/5 Nimat O. 3 months ago on Google • 2 reviews New
    The site have some quality electric devices for sale which you can order


Call +852 3153 4355 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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