1/5 ParBac 3 months ago on Google • 5 reviews New
Disappointing
Experience
at
Ruth
Chris(Irvine
Location)
Entering
the
restaurant
on
a
Wednesday(01.03.24)
evening
should
have
been
the
start
of
a
celebratory
and
enjoyable
dining
experience.
Unfortunately,
from
the
moment
we
walked
in,
it
felt
like
a
series
of
disappointments
lined
up,
leaving
a
bitter
taste
that
overshadowed
any
hope
of
a
pleasant
meal.
Our
encounter
commenced
with
a
hostess
whose
demeanor
could
only
be
described
as
disinterested.
Her
lackluster
greeting
and
indifferent
attitude
set
an
underwhelming
tone
for
the
evening.
Despite
having
made
a
reservation,
we
were
left
waiting
for
five
long
minutes
before
being
acknowledged
or
seated
with
less
than
50%
capacity
As
we
were
finally
led
to
our
table,
the
frustration
from
the
initial
wait
lingered.
The
ambiance
of
the
steakhouse
was
lovely,
but
the
promise
of
a
delightful
meal
was
promptly
dashed
when
we
were
greeted
by
a
waiter
named
Arthur.
His
demeanor
exuded
an
aura
of
disdain
as
if
our
presence
was
an
inconvenience
to
his
day.
Arthur's
service
was
appalling.
His
indifference
to
our
requests
and
impolite
demeanor
made
it
evident
that
he
had
no
interest
in
making
our
dining
experience
pleasant.
It's
disheartening
when
the
person
supposed
to
guide
you
through
your
meal
appears
uninterested
and
borderline
disrespectful.
To
exacerbate
the
already
deteriorating
experience,
the
manager's
lack
of
attention
was
glaring.
Despite
making
rounds
to
other
tables,
he
completely
disregarded
our
table
after
we
were
served,
choosing
to
engage
with
neighboring
patrons
but
overlooking
our
need
for
attention
or
inquiry
into
our
satisfaction.
Regrettably,
the
culmination
of
these
disappointments
ultimately
marred
what
should
have
been
a
celebratory
occasion.
The
poor
and
rude
service
rendered
by
Arthur
overshadowed
the
potential
delights
of
the
meal
and
ambiance.
It's
disheartening
when
a
restaurant
fails
to
uphold
basic
standards
of
service,
leaving
guests
feeling
undervalued
and
ignored.
In
reflection,
the
inefficiency
and
lack
of
interest
exhibited
by
the
hostess,
Arthur's
rude
and
indifferent
behavior,
and
the
manager's
disregard
collectively
painted
a
dismal
picture
of
what
dining
at
"Ruth
Chris"
should
be.
It's
truly
disappointing
when
an
establishment
with
such
promise
fails
to
deliver
due
to
the
negligence
of
its
staff,
particularly
Arthur,
who
significantly
detracted
from
what
could
have
been
a
memorable
evening.
ONE
BIG
COMPLIMENT
WORTH
MENTIONING
IS
TO
A
SERVER
NAMED
DAVID
WHO
WAS
PROVIDING
SERVICE
TO
THE
TABLE
NEXT
TO
US
AND
HE
WAS
SIMPLY
AMAZING,
wish
we
had
him
instead!
1.
Photo(Chipped
Glass)
2.
Photo(Under
cooked
Brussels
Sprouts,
very
crunchy)