Featured Reviews


Frequently mentioned in reviews: hotel (86) stay (39) service (36) staff (35) Oaks (25) room (25) great (23) experience (21) Battuta (21) rooms (18)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Yuri B. 1 year ago on Google
    The hotel looks really nice, but that’s not enough to be a differentiator in Dubai. I had a very frustrating experience in my stay as a lay over. The only reason I had selected the hotel was for the private beach access that is advertised when you look into the booking.com app. The ad is quite misleading because: 1. Be aware the hotel is actually very far from the beach , you can’t walk to the beach 2. They purposefully do not include their shuttle times in their website , because they know they are not doing a good job on this. If you want to take advantage of the shuttle , be aware there are only 2 times for pick-up and drop-off. To go: - 10AM - 11:30AM To return: - 2PM - 4:30PM I found this quite frustrating because I would have expected more transparency about this, and that would have led me to a different decision of where to stay since I only have one day here. Although it may not be an issue for everyone, this is supposed to be a 5-star hotel. You are supposed to be the guest here , but they force you to adapt to their poor schedule. I won’t come back for one simple reason: I dislike poor communication and poor guest service. When I talked to the reception, they said it work for 80% of the people, but they just don’t care for the remainder 20% where the schedule does not work. Transparency is key for customer satisfaction.
    4 people found this review helpful 👍

  • 5/5 Huzaifa I. 3 months ago on Google • 21 reviews New
    Oaks Ibn Battuta Gate Hotel in Dubai emerged as a true gem in the city's hospitality landscape, providing my family with an enriching and delightful stay. The hotel's architecture, inspired by the travels of the renowned explorer Ibn Battuta, set the stage for a unique and culturally immersive experience. From the moment we entered the grand foyer, the intricate design details captivated our imagination, transporting us to the golden era of exploration. Our accommodations were nothing short of a sanctuary, offering a perfect blend of modern comfort and Arabian charm. The spacious rooms provided a haven of tranquility, and the panoramic views of the cityscape added an extra layer of magic to our stay. Dining at the hotel's restaurants was a culinary journey across continents, with each dish meticulously crafted to satisfy diverse palates. The attentive staff ensured our dining experiences were not just meals but gastronomic adventures. The highlight of our stay was the hotel's proximity to iconic attractions, making exploration effortless. The convenience of Ibn Battuta Mall nearby was an added bonus for indulging in retail therapy. Oaks Ibn Battuta Gate Hotel excels not only in its aesthetic appeal but also in its commitment to service excellence. The staff's genuine warmth and dedication transformed our stay into a memorable chapter in our family's travel chronicles. For those seeking a blend of cultural richness, modern comfort, and impeccable service, this hotel stands as a beacon of hospitality in the heart of Dubai.

  • 5/5 Rachel F. 1 year ago on Google
    Customer service and communication excellent. Catered for allergy and dietary requirements extremely well. Wide variety of tasty food for all dietary choices and requirements. Nothing was ever too much for the staff here at the Oaks. Staff extremely friendly and Helpful. Mostafa serving fresh Arabic coffee of a morning was a lovely touch ! Coffee was amazing and his hospitality even more so. We stayed here with our sons 12&14 and our 9 year old daughter. They enjoyed the pool and the hotel. Rooms were very clean especially the bathrooms and beds. Beds really comfortable. We will most certainly return here. Thank you to the staff :)
    1 person found this review helpful 👍

  • 5/5 Fat Z. 5 months ago on Google
    The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, Great location, and amazing staff that is friendly and makes customers feel welcome , we would like to appreciate soleyman and Ali , all of receptions staff are very helpful 😊 .really pleasant and clean rooms, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. I will highly recommend this hotel 👌👌
    1 person found this review helpful 👍

  • 5/5 Amelie 1 year ago on Google
    I recently stayed at this hotel and it was wonderful :-) These are the positive stuff that I experienced::::::: - It is close to a huge mall. The mall is 3min away from the hotel. So nice to have a mall by your hotel. - The rooms have a mini fridge. Which is great and you can have your food and drinks in there. - You get free water everyday. - The staff are all very customer service oriented. If you need anything they will do everything they can to provide this for you or help you out. - The pool at this hotel is actually very big, so that's a plus. - There is a free shuttle bus that will take you to this amazing Riva beach club. It will take you there and pick you up back to the hotel again. - You have the metro near you, so easy to take the metro everywhere. - The hotel is huge, and the aesthetic of the hotel is pretty cool. If you love photography this hotel is for you. - I felt the rooms were soundproof, I did not hear one single noise from anywhere. - The AC in the rooms are controllable, that's great because in some hotels you cant even turn off or on the AC. But here you can control the AC. - The breakfast buffet is excellent, it has everything you need. And the best part is the hours. In some hotels the breakfast ends at 9am etc. Here it ends at 10:30 and 11:30. Which is great. I think it was during the weekends that it ended at 11:30. - The rooms have large windows, so you get sunlight all day and everyday. Very nice. - I love that they provide robes and slippers. - The room that I had, had two bathrooms, that felt super luxurious. - The cleaning is excellent Now to the negative. This is the reason why I gave this 4 stars and not 5. - It is a bit far from the city center. While this hotel has everything you wish, the only negative is that it is far from the city. Besides this, everything else honestly is perfect. I recommend this hotel 100%. A huge thanks to the staff and everyone working at this hotel to make sure the guests all have a wonderful experience at this hotel :-)
    1 person found this review helpful 👍

  • 5/5 gulfer e. 1 year ago on Google
    I have never ever experienced many perfect soul people I have met in this hotel. What ever I say wont be enough for staff. They are so kind, helpful. They make you feel so good. Food is amazing everyday different concept and make you wonder whats coming next. Room is so comfy and clean. This hotel deserves more than 5 stars. We definitely will back to these lovely people and great management!
    1 person found this review helpful 👍

  • 5/5 Rick O. 7 months ago on Google
    From our arrival to our departure we had a great stay at this hotel. The design and theme makes if a beautiful hotel with a real feel of charm and character. The rooms were equally enjoyable with very comfortable beds. The service from all the staff was faultless. We enjoyed the Moroc Lounge even more with the excellent service from Prem and his cocktail specials, he made us feel very welcomed. A great all round stay.
    1 person found this review helpful 👍

  • 5/5 Calvin D. 1 year ago on Google
    My partner and I recently had the pleasure of staying at the Oaks Ibn Battuta Hotel and I must say, it was an amazing experience from start to finish. From the moment we arrived, the staff made us feel incredibly welcome and went out of their way to ensure that our stay was as comfortable and enjoyable as possible. The hotel itself is absolutely stunning, with beautiful, modern decor throughout. Our room was spacious, clean, and well-appointed, with all the amenities we could possibly need. The bed was incredibly comfortable, and we slept really well every night. One of the things that really impressed us about the Oaks Ibn Battuta Hotel was the food. The breakfast buffet was a feast for the senses, with a wide variety of dishes to choose from, including both local and international cuisine. We also had dinner at the hotel's restaurant on a couple of occasions and were blown away by the quality of the food and the service. The hotel's location is also fantastic, with easy access to public transportation and a short walk away from Ibn Battuta Mall, one of Dubai's premier shopping destinations. We were able to explore the area and take in some of the local sights and sounds, all while feeling safe and comfortable. Overall, we can't recommend the Oaks Ibn Battuta Hotel highly enough. It's a truly exceptional property with excellent amenities, great food, and a staff that truly goes above and beyond to make your stay a memorable one. Whether you're traveling to Dubai for business or pleasure, this hotel is definitely worth considering.
    1 person found this review helpful 👍

  • 5/5 Poonam J. 3 months ago on Google • 9 reviews New
    I recommend this hotel for all. The room service people nice and polite. Breakfast and Morocco we had great time with friends. Near to mall and metro. I love pool and bar. Nice place to chill drinks with foods. DJ at night, Specially Hasun and team very helpful always. We’ll come back soon

  • 5/5 Hina R. 3 months ago on Google • 3 reviews New
    I recently had the pleasure of staying at this five-star hotel, and my experience was nothing short of exceptional. The impeccable service and attentiveness of the staff further enhanced my overall enjoyment. I would highly recommend this hotel to anyone seeking a luxurious and memorable stay. From the moment I stepped through the door, the staff's warm hospitality made me feel welcomed.I had the pleasure of being assisted by Mr. Aqib from the security team. His professionalism and helpful demeanour significantly contributed to my positive experience. I appreciate the commitment to customer service demonstrated by the staff, making it a memorable stop. It truly exemplifies the epitome of five-star hospitality.

  • 3/5 tarmas K. 10 months ago on Google
    Honest opinion- rooms r big. Bathrooms r nice. Frontal part of hotel is clean. Large lobby. Poor condition of overall property. Lights on 24/7 aka short circuit can happen. Landscaping at the back of hotel not proper. Too big a property to manage properly. Last day room was not cleaned on time nor cleaned properly when asked. A pizza was lying in the lobby for 1 full day aka no cleaning on time. 24/7 lights on aka electrical hazard waiting to happen. Smooth check in n out. Staff at front desk kind. But overall is 2 big a property so it should be divided into 2 hotels. And wastage of electricity and hazardous building materials laying in the property premices should be better looked at. Instead of glitz why not focus on being a better hotel.

  • 5/5 B_c00L B. 11 months ago on Google
    We’ve just came back from a week stay at OAKS and it feels like we left our family behind. People here - from cleaners, amazing bar and restaurant staff to receptionists - made us feel very welcomed. Big thank you to Mr.Kasun and his team! The only issue for them was ‘how’ not ‘if’ they can accommodate our requests and needs. We were treated like celebrities and loved our stay more than we can describe. The hotel is beautiful with lots of charm and character. Room was big (two bathrooms) very clean and comfortable. And the food… omg! I want to take their pastry chef home with us :) If you’re thinking about booking your stay here - DO IT! We’ve been to many, many hotels around the world and this one is simply special!

  • 1/5 Pascale M. 2 years ago on Google
    This is one of the worst stays I've had. Ibn Battuta Oaks Hotel is definitely not a 5-stars hotel. The room is fine but not luminous at all & the lighting is very weak so it's not pleasant to stay in the room to rest or chill in the dark, lacking light. Most importantly, there is NO HOT water. It's not even warm, & the water flow is so slow. So taking a shower is not even pleasant when you're feeling cold!!! We complained to the reception upon our arrival & but nothing was done about it. We even spoke to a manager asking her if she would take her shower cold & her answer was : I take cold showers with irony!! This hotel is definitely not worth it for the price. There is a variety of choice regarding food (breakfast or lunch) but it's industrial quality. Fried eggs taste like rubbers. If you're coming on vacation to enjoy a nice stay & especially a pleasant hotel experience in Dubai, don't stay here.

  • 5/5 Fred Sharp (. 8 months ago on Google
    Oaks Inn Ibn Battuta Hotel is a true gem that exemplifies luxury and convenience. From the moment I entered, I was welcomed with warm hospitality and a seamless check-in process. The tastefully designed rooms offer a haven of comfort, equipped with modern amenities that cater to every need. The hotel's proximity to the iconic Ibn Battuta Mall and major attractions is a huge plus, making exploration a breeze. The attention to detail by the staff, from housekeeping to concierge services, is truly commendable and enhances the overall experience. Whether unwinding by the pool or indulging in delectable dining options, Oaks Inn provides a harmonious blend of relaxation and sophistication. My stay here was a five-star journey that exceeded expectations. I eagerly look forward to my next visit to this remarkable hotel. Great Hotel and a stunning lobby! Restaurant quality and service is great.

  • 5/5 Lori Mae V. 8 months ago on Google
    I fell in love in this place. 🥰 Shout out to the receptionist who was so hospitable. I forgot he’s name he’s tall, dark and handsome for me. Lol! But, thank you Oaks! We had a splendid stay! We were not able to use the free access to the beach because we were just so happy staying in the room. We are probably gonna be back in the next few weeks and have recommended this to our friends!! The breakfast are so good!! Love that they have a noodle bar! 😋Totally worth it!!! 💯❤️

  • 5/5 Ilya P. 7 months ago on Google
    Can totally recommend this hotel. The location is very convenient. The breakfast is good. The quality of service is unmatched in all the areas, especially reception and buffet.

  • 4/5 Firas A. 7 months ago on Google
    I mean it’s really nice hotel, cleaner and tidy, great location and amazing people. But guys I have One issue that really bothered me my whole stay, the issue is with the room toilet, why it is squeezed in such an small space that is truly truly bad experience for the second one (you know what I mean), I mean why?? You have a good space bathroom and a tiny squeezed toilet that you cannot get comfortable sitting on it! I would really like to talk to the engineer who designed that, and take him to see and feel the experience with this tiny uncomfortable squeezed toilet

  • 5/5 Karl Mr D. 6 months ago on Google
    True Gem In Dubai 😍😍😍😍😍😍 I recently had the pleasure of staying at Oaks Ibn Battuta Gate Dubai for a fantastic six nights, and I must say that this hotel exceeded all our expectations. From the moment we arrived, the staff was incredibly helpful and courteous, making us feel welcome and valued. Our room was not only spacious but also immaculate, which added a touch of luxury to our stay. The attention to detail in maintaining cleanliness was truly commendable. The only minor downside of our stay was the evening meal, as we felt that there could have been a bit more variety in the menu. However, it's important to note that the quality of the food was exceptional, which partially made up for the limited options. One of the highlights of this hotel was the 8th-floor pool area, which provided a delightful combination of fun and relaxation. The pool area also offered a stunning view of Dubai, making it the perfect spot to unwind and take in the city's beauty. In terms of location, Oaks Ibn Battuta Gate Dubai was in an ideal position. Just a short 5-minute walk to the local train station made it incredibly convenient to access Dubai's key attractions, including the Mall and other points of interest. Moreover, the hotel's proximity to a lovely shopping mall right across the street was incredibly convenient for shopping and dining. If you appreciate a hotel that stays true to its traditional aesthetics, look no further. Oaks Ibn Battuta Gate Dubai's architecture and design truly transport you to another place and time, giving you the feeling of being in an Arabian fairy tale. In conclusion, our six-night stay at Oaks Ibn Battuta Gate Dubai was a remarkable experience. The outstanding service, comfortable rooms, and convenient location made it a memorable trip. We look forward to returning and enjoying the hospitality of this exceptional establishment once again.

  • 5/5 Gehan M. 6 months ago on Google
    Had a lovely breakfast at Mistral Restaurant. Food was excellent and the the sever Taniya was so nice and kind I had to write this review for that. She gave a nice service and had overlooked us as a friend. Me and my friends were so happy. We would like to visit again for the great food and great friendly service. Keep it up Taniya n the other stuff members. Looking forward to see u all soon.

  • 5/5 Alesha W. 6 months ago on Google
    This hotel was amazing, the level of service was 100%, the decor sublime. The only downside was that it’s quite far from everything (palm beaches/Dubai marina/Dubai mall) around 20 minutes drive. Ubers are cheap but it does add up if you’re using them daily. The day out to Riva Beach Club (private beach) was brilliant!

  • 5/5 Cureg, Myrrh Cayleigh S. 7-A.BONIFACIO A. 6 months ago on Google
    The hotel boasts modern and spacious rooms, a rooftop pool, fitness center, and various dining options. It is conveniently situated near the Ibn Battuta Mall, which offers a wide range of shopping and dining experiences. The hotel's location also provides easy access to Dubai's major attractions and transportation networks.

  • 5/5 Cureg, Cassia Myreen S. 8 - ROSAL A. 6 months ago on Google
    I've never seen such a magnificent hotel in my life! The staff's are really friendly, and they treat you like family! The food and drinks are an absolute delish, the aura of each room that makes you feel like at home is just amazing and the quietness of each hall that can make you relax in each minute while walking. Everything is just perfect when you stay here!

  • 5/5 Its M. 6 months ago on Google
    Excellent hotel! The staff is welcoming, friendly and helpful, especially Rizwan and Ali... The rooms are clean, equipped with mini fridge, and great AC. The hotel is real close to a mall that has a supermarket that offers everything you need in case you forget something. The train and bus service are also located  about a 5 minute walk away. The hotel offers a rooftop pool and shuttle bus to the beach, although it only runs twice daily ( I wish the shuttle would run at least on an hourly  basis). Overall I'm glad that I stayed here and would definitely recommend this hotel.

  • 3/5 Nabeel M. 6 months ago on Google
    Oaks claims to be a 5 star hotel, but they should be re-registered as a 3 star hotel. I would say there are better options nearby. It started from the reception till the final check-out. Generally none of the staff will be helpful, usually just trying to get rid of you with some random answer. And cherry on the top is the housekeeping, because if you request them something then you can have a nap for an hour or 2 but still they'll not deliver it. I can understand the number of guests but that is the case with Dubai, a lot of guests. So whether they're under-staffed or they don't care at all.

  • 4/5 Amran H. 6 months ago on Google
    The hotel has a very good price-performance ratio. However, the best thing about the hotel is the staff. Mr. Prem from the maroc bar is the best bartender in the hotel, he will always put a smile on your face with his great cocktails. From the front desk, I highly recommend asking Mr. Saw if you have any problems or have any questions. He will always help you. I was very satisfied and would go there again at any time.

  • 5/5 Aleks D. 5 months ago on Google
    Fantastic 5-star experience at Oaks Ibn Battuta Hotel. Luxurious and perfectly located with a fabulous mix of restaurants. The staff and management are wonderful, creating a very relaxing time for us. The standards of housekeeping are exceptionally high, and I must mention Ravinder from the housekeeping department who provided great service for us. The overall standards throughout the hotel are impressive. We really like our time here! The staff is friendly, helpful, and efficient, as well as very courteous and professional. You can see their hard work in their smiles and polite manner. It's really impressive and reflects well on the management team. This commitment shows they have excellent training, enthusiasm for their roles, and a genuine desire to ensure guests are happy all the time. They always make an extra effort! Highly recommend.

  • 5/5 Sparkle N. 4 months ago on Google
    The receptionist and staff at the hotel Oaks ibn battuta were incredibly friendly and helpful, leaving us with a lovely and positive first impression. Every aspect of the hotel was exceptional – clean, stylish, and spacious with outstanding service during our stay. Ravinder, who made our room beautifully, deserves a big shoutout for his friendly demeanor and excellent work. The service was both attentive and efficient, making it great value for money.Highly recommended 👏

  • 5/5 Oskar G. 11 months ago on Google
    Great hotel will amazing staff that are smiling and happy to help. Whenever I had a query they would answer and also gave us a later checkout option for free. Rooms were always clean and so was the pool. Breakfast was amazing would recommend. The bar was also really good and a wide range of Shisha offerings and prices were not bad. Recommend.

  • 5/5 ilhaam s. 2 years ago on Google
    Ismael Jose really made the trip an experience I will never forget. Professionalism and attentiveness was demonstrated from day one and exceeded my expectations everyday!! I also want to mention that the room service conducted by Stanley was exceptional with attention to detail being clear in presentation. I would definitely recommend this hotel because of this and look forward to coming back very soon :)

  • 5/5 Bev O. 2 years ago on Google
    I fell in love with this hotel years ago because of how beautiful it is and due to the pandemic every thing changed. We finally had the opportunity to travel here. The staff was wonderful to work with in order to get our transportation setup for late arrival from the airport. Upon arrival and finally clearing all of the checkpoints; the driver assistant was waiting for us as we were walking out. We made it safely to the hotel where, we were warmly greeted by the manager, Eslam. He's the absolute best. He was extremely nice, friendly, informative and extremely generous. He found out we were there to celebrate our anniversary and he setup a surprise for us. The hotel is absolutely beautiful and our room was spacious and clean with a beautiful city view. We had plenty of hot water for our showers and the rooms were cared for daily. Everyone on staff that we met are nice, friendly and welcoming. The food is amazing that was served by room service I would highly recommend coming here. The atmosphere and great people are too wonderful to pass up. We will be back to stay here. Eslam, thank you so much for making our stay the best. You're amazing and we are so thankful to have met you. 🙂 Room #511.

  • 5/5 Mariam F. 2 years ago on Google
    Such a wonderful experience from beginning to end! A big thank you to Mary for welcoming us and looking after us. Also a big thank you to Ismail who was so attentive and a real joy to be around! We couldn’t have picked a better place! I look forward to my next stay very soon!

  • 4/5 Ahmed Usman K. 2 years ago on Google
    Oaks Hotel lies opposite to Ibn Batutta mall which is nice. Rooms are good but the lighting effect doesn't give you a lively feel. Breakfast is a buffet type and has many options. One can choose from the wide variety of food as per his/her liking

  • 4/5 Globe T. 2 years ago on Google
    Very big hotel facing a big Mall and 20 minutes away from Expo 2020. Very very friendly teams. Rooms and AC are fine. Water in the shower would gain getting warmer. In my room windows were locked although I would have liked to get fresh air and fresh smell in the room. Breakfast is ok as long as you don't get there after 10 AM

  • 5/5 Siew kim T. 2 years ago on Google
    dear sir, Good morning how are you In the early hours of November 26 Because my friend's b&B suddenly happened Electrical problems caused a power outage throughout the b&B So you need to find a hotel right away I'm glad I found your hotel for an evening Because we're all from China and they don't know English Only I can speak simple English I was really lucky to meet PATIENCE She was very patient knowing my English was not good And actively assist me to check in ~ I especially appreciate your warm reception and considerate service. At the beginning of the opening of the hotel, the hotel has a large customer flow, This is a huge challenge for all hotel staff, especially the front office department. In the face of challenges, you not only ensure the quality of your work, but also greet guests with a smile, which is great. Your efforts are valuable, not only for the guests to add good memories of the trip, but also make guests leave a good impression on you personally, Thank you for your excellent service. I hope you will continue your efforts, Make every guest happy check-in, satisfied departure. Meanwhile, I will always choose to stay in Oaks hotel in the future. Meanwhile, I will promote the noble service spirit of your hotel staff to the people around me, so that they can also stay in Oaks hotel and experience the service of Oaks hotel in Dubai Thanks so much appreciate all for you

  • 5/5 Lucian H. 2 years ago on Google
    One of the best spa and massage we had in Dubai. Location is lovely, super clean and cozy. Staff super well trained. Bravo 👏🏻, keep it up 👍🏻

  • 5/5 David W. 1 year ago on Google
    We stayed for 2 weeks and experienced amazing customer service and every member of staff here was curious, friendly and helpful. The location is ideal for popping to the IBN mall and transport links. Overall the food was really nice and variety day to day was good. Would certainly recommend this place to friends and family

  • 4/5 Lars M. 1 year ago on Google
    Grand (old) hotel. Nice lobby and rooms. Could use a renovation. Shower experience is not great. Breakfast buffet is ok but lack certain basics. Gym is sufficient to get a workout in but too small if you are staying for a longer period.

  • 1/5 Isra K. 1 year ago on Google
    I really don’t advice anyone to stay in this hotel. Although it shows as 5 star, it is even less than a 2 star hotel! Unfortunately, I had to stay in it because my work was across the street and this was the most convenient location. 1. When I arrived, the company had booked my stay and despite that they told me and insisted that I pay, I went to withdraw cash so as not to pay the full amount as advised by the receptionist and my DEBIT CARD WAS CAPTURED BY THE MACHINE! Later I came to know there were technical errors with the machine and it was not the first time. Imagine that I had to stay for a whole week without any money, except that I have added it on my Apple Pay which saved my life. 2. The room stunk all day, the moment I entered it smelled very bad but I didn’t have the energy to change it because it had been late at night already. The cleaning is very poor, I came in my room after the first day and found trash from the cleaners. 3. The elevator smells bad all the time. The breakfast is fine not many variety. 4. Now the most disappointing thing was that upon checkout they refused to give me the bill and they said we have emailed it to the company because they have booked it! And this was the Deputy Manager who was supposed to solve the problem! I screamed literally and I said I paid it from my card! He mentioned that they have issued a refund! However, they did not even inform me of that. I literally yelled to receive the bill. I was very close to calling the police. Really bad experience and I will need to search for another hotel next time because my work is right across the street and I don’t want to repeat this ugly exp again!

  • 4/5 Anzia Abdul K. 1 year ago on Google
    Loved the family-themed Saturday brunch @oaksibnbattuta 🥰 It includes a variety of stations serving different cuisines, Live music and the best part was the access to Kids club, Play station and the bouncy castle for kids 💕 The property is elegant with a traditional style decor. The staffs were pretty friendly too. Definitely worth the visit.

  • 4/5 Mustafa Z. 1 year ago on Google
    Very good rooms and location, food is OK but could have been much better if some care about quality of cooking. Staff are friendly, and smoothly accepted my late checkout request. Room service comes late and 2 days (out of 12 nights) they didn't fix the room. Overall good experience and convenience as close to Ibn Battuta Mall, with a little walk to Mero Station.

  • 5/5 Pru L. 1 year ago on Google
    The hotel provided excellent service while we held our training sessions in one of their conference rooms. The support in terms of the set up as well as the professionalism of the staff was superb. The food catered during the breaks as well as lunch had a good a variety and was cooked deliciously. Appreciated the fact that they had live stations for pasta and grilled meats. A special shout out to the conference room team: Jeewaka, Ashish, and Romel for assisting in all our needs.

  • 5/5 T'oireasa P. 1 year ago on Google
    Fabulous Hotel . Staff extremely helpful . Nothing too much trouble . Our room cleaned daily to a very high standard . Lots of bottle water provided . Cocktails are made to perfection by the barman in the ‘Cafe Bar’ couldn’t ask for better service

  • 5/5 Fahima H. 1 year ago on Google
    The staff has been extremely attentive and offered excellent customer service. The hotel is also very beautiful. Rooms were super clean. We didn't get a great view from our room which was a little disappointing but overall I would highly recommend this hotel.

  • 5/5 Susanne H. 1 year ago on Google
    Nice location, great connections to the city, you really got everything you need when staying at the oaks. Also enjoyed my stay because of the great service staff around me which made sure I had everything I needed at all times. Truly kind people working there. Special thanks to Godwill at the front desk you were a big help! ;)

  • 5/5 Marla M. 1 year ago on Google
    When you visit a hotel for the first time you have to rely on your surroundings to get an impression of your environment. For us these surroundings were mostly the people working there which we were beyond happy about. Especially Godwill from the reception showed us what truly responsible, secure and very trustworthy customer service looked like. And for that reason we will be choosing the oaks again. ;)

  • 3/5 Abdullatif H. 8 months ago on Google
    It's disheartening to witness a stunning and beautiful building with no care taken for its maintenance and hygiene. The rooms were dusty and unclean, making it uncomfortable to stay in. Even after requesting a change, the situation remained the same. Upon arrival, there was no assistance with luggage, and the reception didn't offer any help either. The pool was decent, fortunately open till late at night 2AM. The breakfast was excellent, thanks to a skilled and helpful chef named Carlos. Overall, the hotel has the potential to be amazing if the management prioritizes hygiene and cleanliness

  • 5/5 Barchynai E. 9 months ago on Google
    We spend our weekend in this hotel. We liked this place very much. Breakfast is delicious and a lot choices. Pool is big and clean. All staff are friendly and welcoming. My kids love kids club so much. Thanks you so much Merlin and Delia. They are so kind and friendly. They know how to deal with all kids. They have crafting, kind of activities, lot of toys to play.

  • 5/5 Mahmood M. 1 year ago on Google
    I recently stayed at the Oaks Ibn Battuta Gate Hotel and had a fantastic experience. From the moment I arrived, the staff were welcoming and attentive to my needs. The check-in process was quick and efficient, and I was escorted to my room with a smile. The room itself was spacious, clean, and comfortable. The bed was soft and cozy, and the pillows were just the right level of firmness. The bathroom was well-appointed with plenty of towels and toiletries, and the shower had excellent water pressure. One of the things that stood out to me about this hotel was the attention to detail. Everything from the decor to the amenities was thoughtfully chosen and tastefully executed. The complimentary breakfast was delicious and offered a variety of options to suit all tastes. The location of the hotel was also ideal, with easy access to local attractions and restaurants. The staff were knowledgeable about the area and offered great recommendations for places to visit. Overall, I would highly recommend the Oaks Ibn Battuta Gate Hotel for anyone looking for a comfortable and enjoyable stay in the area. The staff, amenities, and location make it a top choice for me, and I look forward to returning in the future.

  • 3/5 Cesar P. 10 months ago on Google
    While the overall experience at Oaks Hotel was delightful, I must mention that the food was rather ordinary. Although the meals served at the hotel's restaurant were satisfactory, they did not stand out in terms of flavor or presentation. However, the staff's attentiveness and willingness to accommodate specific requirements helped compensate for this minor setback. In conclusion, Oaks Hotel is a charming Arabian-themed establishment that offers a pleasant and comfortable stay near Ibn Battuta Mall.

  • 5/5 shama k. 3 months ago on Google • 1 review New
    My recent visit to this five-star hotel was made even more memorable by the welcoming hospitality of Mr. Aqib from the security team. The atmosphere was inviting, the room was comfortable, and the overall cleanliness was impressive. The dining options were delightful, and the service was excellent. I highly recommend this hotel for a luxurious experience


Call +971 4 444 0000 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Paid breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Outdoor pool
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Business center
    • ✓ Beach access
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ All-inclusive available
    • ✓ Kitchens in some rooms
    • ✓ Airport shuttle
    • ✓ Spa
    • ✓ Fitness center
    • ✓ Bar
    • ✗ Pet-friendly
    • ✗ Smoke-free

Trends



Last updated:

Similar places



Similar Hotels nearby

JA The Resort - JA Beach Hotel image
1
JA The Resort - JA Beach Hotel
Hotel
Sleek beachfront hotel with 4 outdoor pools, 7 restaurants & a spa, plus a golf course & 3 bars.
4.50 (4.5K reviews)
Premier Inn Dubai Ibn Battuta Hotel image
2
Premier Inn Dubai Ibn Battuta Hotel
Hotel
Casual lodging with dining, a bar & an outdoor pool, plus direct access to a lively shopping mall.
$91/night
4.40 (4.4K reviews)
Avani Ibn Battuta Dubai Hotel image
3
Avani Ibn Battuta Dubai Hotel
Hotel
Refined lodging offering a restaurant, a cafe & a gym, plus an outdoor pool with a tapas/shisha bar.
$90/night
4.50 (3.3K reviews)
JA The Resort - JA Palm Tree Court image
4
JA The Resort - JA Palm Tree Court
Resort hotel
Lavish beach resort featuring refined suites, plus 9 restaurants, 4 pools, a spa & a golf course.
4.60 (1.7K reviews)
ECOS Dubai Hotel at Al Furjan image
5
ECOS Dubai Hotel at Al Furjan
Hotel
Streamlined rooms in a relaxed, contemporary hotel offering a rooftop pool, dining & a coffee shop.
$42/night
4.60 (1.6K reviews)
Last updated:
()