3/5 Tonya H. 6 months ago on Google
The
king
studio
space
was
cramped,
no
dresser
or
desk
to
put
my
belongings,
not
enough
seating,
and
the
bath
door
caused
the
toilet
area
to
be
cramped,
tight
and
uncomfortable.
Only
place
to
put
my
things
was
on
the
floor.
Housekeeping
did
a
poor
job
leaving
stains
on
kitchen
table
and
bath
floor,
dirt
and
debris
in
corners.
Water
in
shower
would
not
drain
due
to
clogged
full
of
hair,
and
slippery
shower
floor
which
would
indicate
water
was
not
used
to
rinse
it
during
cleaning.
We
were
kindly
moved
to
a
larger
room
(2
queen
bedroom)
where
we
experienced
the
shower
issue
and
a
smelly
refrigerator.
The
same
front
desk
attendant
left
her
post,
came
to
our
room
and
got
on
her
hands
and
knees
to
get
the
shower
un-clogged,
and
disinfect
it
and
the
frig.
I
think
her
name
is
Teresa.
She
has
the
best
customer
service
and
genuine
care
and
concern
I
have
seen
in
years!!!!
I
will
over
look
my
annoyances
and
surely
return
only
because
of
Teresa,
knowing
she
will
happily
do
all
she
can
to
make
us
happy.
Until
housekeeping
gets
their
act
together,
I'll
bring
my
own
cleaning
supplies
and
shower
shoes.
Mattresses
were
not
comfortable
so
we
did
not
get
a
good
nights
sleep.
Only
one
nightstand
for
two
beds,
but
2
nightstands
for
one
king
bed.
The
2
bed
suite
has
plenty
of
furniture
to
place
my
belongings
but
lacked
adequate
seating.
It
needs
another
nightstand
and
a
comfy
chair.
Breakfast
personnel
said
only
drinking
water
available
was
from
her
kitchen
faucet.
I
later
found
water
fountains
in
gym
and
foyer.
She
said
she
didn't
know
because
they
did
not
give
her
a
tour
during
her
hiring
process.
Coffee
was
terrible,
tasted
watered
down
and
metallic.
Pros:
Fantastic
location
with
so
many
businesses
within
walking
distance,
quiet
and
beautiful
scenery
during
my
5
mile
morning
run.
Beautiful
and
clean
grounds
with
lake
full
of
ducks
in
the
rear.
It
was
a
joy
to
sit
and
relax
and
watch
them
play.
3
large
patios
provided
so
much
outdoor
seating
and
relaxation.
Fast
elevators.
Air
conditioning
gets
very
cold
just
like
I
like
it.
Digital
key
worked
great
and
TV
controls
from
the
app
was
a
plus.
Walls
seemed
thick
because
I
could
not
hear
a
peep
from
any
other
guests
and
the
hotel
was
sold
out.
No
sounds
of
slamming
even.