1/5 S G. 2 years ago on Google
The
owners
obviously
spent
a
lot
of
time
and
money
renovating
this
hostel
but
the
actual
experience
of
staying
here
remains
appallingly
bad.
I
didn't
think
a
few
bad
staff
members
would
matter
but
this
was
easily
among
worst
places
I
have
stayed
in
my
life
after
visiting
75+
countries.
Here
are
some
highlights
(Google
does
not
give
enough
space):
-I
was
quoted
a
completely
different
price
for
a
long
stay
(a
50%
discount)
than
what
I
was
told
after
checking
in.
-People
smoke
or
do
hard
drugs
in
the
rooms
and
no
one
cares.
-I
was
overcharged
without
my
consent
by
the
night
watchman
since
their
bank
requires
paying
an
additional
fee
for
dollar-based
transactions
and
he
just
charged
the
card
when
I
wasn't
even
in
the
hostel
and
without
asking
me.
This
took
multiple
months
to
resolve
with
my
bank,
and
I
was
still
overcharged
by
about
$12.
-Multiple
air
conditioners
and
heaters
throughout
the
property
did
not
work
during
my
stay.
-I
was
verbally
attacked
by
one
volunteer
who
kept
derogatorily
calling
me
a
"Pakistani."
(I've
never
set
foot
in
Pakistan.)
This
could
have
been
funny
but
the
same
volunteer
later
began
shouting
at
me
from
the
roof.
-The
night
manager
treats
the
guests
like
a
prison
warden.
He
stares
angrily
and
in
an
intimidating
fashion
at
you
most
of
the
time
and
will
literally
cut
in
front
of
you
while
you
are
walking.
I
don't
think
he's
had
much
hospitality
experience
aside
from
the
mandatory
Turkish
army.
-He
barged
in
on
me
and
a
volunteer
while
we
were
in
the
kitchen
to
announce
"NO
MORE
SOCIALIZING
DUE
TO
CORONA!
THE
KITCHEN
IS
NOW
FOR
EATING
ONLY!"
This
was
never
communicated
or
explained
in
my
three
previous
nights
of
staying
here
nor
are
these
"rules"
posted
anywhere
for
guests
to
see.
I
felt
nervous
and
unsafe
at
the
way
he
behaved.
The
same
night
manager
acted
like
I
was
a
criminal
trying
to
get
in
a
few
nights
earlier
when
I
had
forgotten
the
door
code
and
didn't
seem
to
believe
I
was
even
staying
there.
He
stares
angrily
at
guests
anytime
they
walk
by
his
office.
-They
kept
announcing
new
Covid
and
other
"rules"
throughout
the
stay
that
were
almost
never
clearly
written
down.
-Even
though
they
charge
5-6
euros
for
laundry,
the
volunteer
did
not
read
the
labels
properly
so
my
jeans
shrunk
to
half
their
size
and
my
jacket
became
unwearable
after
a
year
of
no
issues.
-I
was
told
they
had
no
SafeTourism
certificate.
This
meant
that
if
you
test
positive
for
Covid
-
even
while
leaving
Turkey
-
you
will
be
taken
to
mandatory
quarantine
in
a
government
facility.
-The
lockers
did
not
have
batteries
when
I
arrived
and
so
were
non-functional.
Although
the
administrator
put
in
batteries
upon
request,
she
did
this
by
taking
old
batteries
from
a
different
locker
instead
of
using
new
ones.
-
I
was
told
upon
check-in
that
towels
could
be
changed
whenever
requested
after
additional
payment
(they
provide
thin
cloth
hand
towels
against
payment
but
not
properly
sized
shower
towels),
the
reality
is
that
you
must
chase
down
individual
volunteers
to
get
this
done.
-I
was
told
upon
check
in
that
they
wanted
a
separate
30
lira
deposit
for
the
key
card),
that
it
could
only
be
paid
in
cash
(requiring
a
separate
ATM
trip).
None
of
this
is
disclosed
online.
-I
was
suddenly
told
-
after
arrival,
again
this
is
not
mentioned
on
the
website
nor
on
any
posted
rules
page
-
that
there
is
to
be
"no
noise
on
the
roof
after
11pm."
-The
argued
strongly
against
changing
the
sheets
and
towels
even
every
3
days.
-The
email
for
guests
to
"report
concerns"
was
not
even
functional.
-Volunteers
dominates
the
fridge
and
kitchen,
playing
music
loudly
throughout
the
day.
I
never
felt
I
had
adequate
fridge
space
for
my
food
or
that
I
was
particularly
welcome
in
the
shared
kitchen
-The
kitchen
has
only
the
tiniest
cups
and
plates.
It
was
very
challenging
to
comfortably
eat
on
them
or
have
a
nice
meal
there.
I
am
definitely
going
to
give
a
different
hostel
a
try
next
time
I'm
in
Istanbul.
I
liked
the
owner
but
staying
here
was
a
living
nightmare.
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