We have received very good treatment at the time of our son’s birth. The gynecologist was very experienced and helpful. All the stuff and nurses are specially well mannered and supportive. The VIP cabin is big and beautiful. Surprisingly the hospital send us flowers bouquet at our home.

Worst hospital I have ever dealt with. Especially their insurance department not linked with my insurance company that is well known…although I was insured, their system wasn’t working and my family had an emergency. My wife was in labor and they made her wait in ER for 45 mins just to open her file. The person at the emergency reception says he does not have the username password to log into the insurance portal to check as the details were with another colleague who’ll come in the next shift!!! I mean seriously??? That’s not my bloody concern! They asked me to pay cash and reimburse later from the Admin office. First the admin/insurance office made me wait 1 whole day to get the approval for the cash I had paid, then when it was approved, then they say we will not pay cash and give me a cheque which will be ready in a week!!! So I have to visit again after a week. They are making me run for my own money! Shame of the hospital, it’s service, as well as the senior management like the directors and CEO…wonder how this place is still running…

If you are caring about your self and about your family never ever go to this facility because I can't call it hospital. Unfortunately very bad service. Doctor didn't know the procedure How to write the medicines. Medical approval staff very rude, unprofessional and they didn't care about the patient and he is taking rest every 10 minutes about 15 minutes. The pharmacy in the another level of unknow any thing about any things. I spent for my daughter around two hours to dispensing the prescription and at the end I can't do because the medical approval office they didn't know where the problem and doctor in the pharmacy also he didn't know what is the problem. In the another hand, next day I went to another hospital and I finished the appointment and dispensing the prescription with in half an hour.

At first I was very happy with everything. I had a surgery and everyone was amazing. The next day, due to a nurse mistake, I fell in the bathroom and broke my ankle. She left me alone for a long time and when she came I was too dizzy and I fainted and fell down on my foot. Initially the nurse didn’t want to report and I was in pain for a good thirty minutes. She eventually called the orthopedist and did an x-ray which confirmed the injury. The next day I filled an official complaint and everyone was responsive and sympathetic. I got an apology from multiple people in high positions and got transferred to VIP room. I kept telling them that I only want to be treated since I do not have insurance. I’m not paying in cash for their mistake. They verbally said that the cast is on them, but never confirmed that I’ll finish my treatment there. I got discharged without any paper to confirm what happened and they even refused to give me a sickleave since I won’t be able to leave the bed for six weeks (the system they say!). They told me verbally to come after one week for a follow up. I called to make the appointment to find that there is nothing about follow up on their system! I tried calling patient relations, they don’t pick up the phone. So now I need to go on the day of the appointment and either pay cash to finish my treatment (including doctors visits, x-rays, and cast renewal if needed) or run around, with a broken ankle, to ask about my treatment plan that I was promised! It felt that they wanted to get this swept under the rug, get me on cast and I become somebody else’s problem. While in person they acknowledge the mistake, they didn’t want to see me through this by proactively providing the care I need until I am clear. It also seems that they didn’t want any documentation that links to this incident. My discharge paper mentions that I was clear from the surgical department and did not say anything about the orthopedic department. This is clearly unprofessional and highly questionable in terms on working ethics. Was I cleared by the orthopedic department to be discharged? Never again!

Bad service. I went for pcr testing for my international travel. They informed Result will come in 24 hrs maximum. When it didn’t came in 24 hrs, they informed they sent the sample next day morning. So they asked me to wait another 12 hrs. After another 12 hrs result didn’t came. As I had to travel I didn’t want to take risk I approached another hospital for pcr test and I got the result in 8 hrs!! It is 48 hrs now but no report from Procare till now!!! Totally lost staff, bad communication, they do not speak English so difficult for any non Arabic speaking expatriate.

customer service is very slow they need to improve in this and insurance needs more organized system

(Translated by Google) I will tell honestly about my experience with them. First, it was agreed to perform a caesarean section for 9,500 riyals, including mother and child care for 4 days with one attendant, and the full amount was paid one day before the operation to avoid any delay. Positives : 1- The presence of the consultant Dr. Suleiman Abu Anza is a major reason for my choice of this hospital, may God give him wellness. 2- Brother Firas in the Patients Affairs Department is very respectful and cooperative to the highest degree, and brother Abu Fadi all thanks and appreciation to them. Negatives : 1- Everyone tells you something before the operation. I was informed that the patient is entitled to one escort according to the regulations of the Ministry of Health in this regard, but the second day after the operation, we were informed that it is not comprehensive, and I must pay an additional amount for the escorts. 2- The air conditioner was out of order in the hospital, and the patients’ affairs were contacted and told me that the problem would be resolved, God willing, and the solution was not. 3- I went to the doctor to sign out before the appointment. She told me that the caesarean section was four days, and that there are medical procedures, if it is done, we can leave. We got into a whirlpool with them and because of our fear for the patient's health, we tolerated. 4- There is a strange thing that I did not see or in a hospital, which is a large number of security guards everywhere. When entering, we did not say anything, but at the elevator and in the floors, these are strange, they think they are in the central bank. 5- The nurses are very slow. 6- The visit is by appointment, one pays so that when the patient is awake and thirsty, we can visit him and sit with him. 7- The pharmacy is empty on its shelves, and there are no medicines in it. -------------------- Of course, this is my first experience with them and it will be the last. I am coming with my money to get a good service, and God knows that I was a coordinator with the Saudi German Hospital, but because of the distance and the presence of Dr. Suleiman Abu Anza, this hospital was chosen. (Original) سوف احكي تجربتي معهم بكل أمانة : اولا تم الاتفاق على إجراء عملية ولادة قيصرية بمبلغ 9500 ريال شامل الرعاية للأم والطفل لمدة 4 ايام مع مرافق واحد وتم دفع المبلغ كاملا قبل العملية بيوم تلافيا لأي تأخير. الإيجابيات : 1-وجود الدكتور الاستشاري سليمان ابو عنزة سبب رئيسي في اختياري هذه المستشفى الله يعطيه العافية. 2- تعامل الأخ / فراس في قسم شئون المرضى جدا محترم ومتعاون لأبعد درجة والأخ ابو فادي لهم كل الشكر والتقدير. السلبيات : 1- كل واحد يقول لك شي قبل العملية تم ابلاغي انه يحق للمريض مرافق واحد حسب تنظيمات وزارة الصحة في هذا الشأن ولكن ثاني يوم بعد العملية تم ابلاغنا بأنه غير شامل ويجب أن ادفع مبلغ إضافي المرافق. 2- المكيف عطلان في المستشفى وتم التواصل مع شئون المرضى وابلغني ان المشكلة سوف تنحل ان شاء الله ولم يتم الحل. 3- ذهبت للدكتورة لتسجيل خروج قبل الموعد أخبرتني ان بكج العملية القيصرية أربعة أيام وان هناك إجراءات طبية اذا تمت يمكننا الخروج واذا لم تتم لا يمكنهم السماح لنا بالخروج حفاظا على سلامة المريض وفي هذه معهم حق ولكن عند نزولي لشئون المرضى أبلغني ان البكج ثلاث ايام فقط دخلنا في دوامة معهم ولخوفنا على صحة المريضة استحملنا. 4- في حاجة غريبة انا ما شفتها ولا في مستشفى اللي هي كثرة حراس الأمن في كل مكان. عند الدخول ما قلنا شي لكن عند المصعد وفي الأدوار هذي غريبة يحسبون انهم في البنك المركزي. 5- تعامل الممرضات جدا بطئ. 6- الزيارة بمواعيد،، الواحد يدفع عشان وقت يكون المريض صاحي وطفشان نقدر نزوره ونجلس معه. 7- الصيدلية خاليه على عروشها الرفوف ما فيها أدوية. -------------------- طبعا انا هذي اول تجربة لي معهم وستكون الأخيرة انا جاي بفلوسي عشان احصل على خدمة كويسة ويعلم الله اني كنت منسق مع مستشفى السعودي الألماني لكن بسبب بعد المسافة ووجود الدكتور سليمان ابو عنزة تم اختيار هذه المستشفى.

Worst experience ever! I needed to see an ENT doctor. So I attended on time and the doctor was in a rush. We barely spent 5 min in his office. He examined me very fast for my nasal allergy and needed to get done fast. When I went down for insurance approval, had to wait for more than an hour while only one employee was working on data entry. The queue was very long and people were frowning. I also had to make a fuss so that they give me the papers after 1hr 15 min. This place is just a waste of time and I will never visit it again!!!

(Translated by Google) Honestly, dealing with the reception staff at once does not please anyone, and their treatment is very, very, very bad. Please take care of patients, because girls do not see their work right (Original) الصراحه التعامل من قبل موظفين الاستقبال بالمره مايرضي احد وتعاملهم جدا جدا سيء جدا ارجو الاهتمام بالمرضى لانه البنات موشايفين شغلهم صح

Poor customer service in most divisions. Staff needs training deal with people, some of them were shouting on patients. System of lab test is very slow. Clinical reports : the staff is careless, playing with the mobile and doesn’t show any care to my request. I think if thing stay as it is, I will not visit again

My experience with deliver was very bad in this hospital. I was in horrific pain and they wouldn’t do anything. Mu husband bought 4 doses of epidural from other hospital because they didn’t have which is absurd.they used one dose on me charged the price and kept all 3 doses left for themselves.

DON’t book any appointment because you will never get to see the doctor on time. (Still waiting for more than 30 minutes) They will let walk in patients see the doctor before patients who have appointments. They really don’t care about your time at all. I Don’t think I will come here again.

(Translated by Google) About a year ago I came to the hospital with you, and for a simple examination, I look up, go down, look up, and go down. The reception directed me to the clinic, I went to the clinic, went to pay an amount, went to see the insurance, went to the ground floor, as a beam, went to the doctor, and went back to the reception and went to the insurance office. The receptionist wronged the bill and corrected it. The second day an employee called me and told you an amount that we took more. Come take it. I said the amount that you received is correct, and I corrected you yesterday. On top of this, those who saw bad treatment asked for a CD-ray and completed it in another hospital. They asked for money for the CD, since the x-ray was done by insurance, and the CD amount had to be paid. Do you see the CD, its price is less than one riyal, and how does it differentiate if the customer has an X-ray through insurance or cash? In both cases, they took the right of x-rays, regardless of whether the amount was the same or different. Today I see a hospital I go back to, and one more time I come to mind to book an appointment with you and say, after the past experience, what needs to be repeated. The customer comes one day and the situation is not happening, you lose him and you lose others who told them about his experience. (Original) قبل فترة قرابة سنة جيت المستشفى عندكم ولفحص بسيط اطلع فوق وانزل تحت واطلع فوق وانزل تحت. الاستقبال وجهني للعيادة، طلعت العيادة ونزلت ادفع مبلغ وطلعت اشوف التامين ونزلت الدور الارضي اشعة واطلع للدكتور وارجع للاستقبال واروح لمكتب التأمين وطريقة التعامل كانت غير مريحة ابدا. وموظفة الاستقبال أخطأت بالفاتورة والمبلغ وصححت لها. وثاني يوم تتصل بي موظفة تقول لك مبلغ اخذناه زيادة تعال خذه، قلت المبلغ اللي وصلكم صحيح وصححت لكم بالامس. وفوق هذا من شفت التعامل سيء طلبت الاشعة بسي دي وبكمل بمستشفى اخر. طلبوا فلوس للسي دي بما ان الاشعة تم عملها عن طريق التأمين، يجب دفع مبلغ السي دي. ترا السي دي سعره اقل من ريال، وايش يفرق اذا العميل سوا الاشعة عن طريق التامين او نقدي؟ بالحالتين اخذتوا حق الأشعة، بغض النظر اذا كان المبلغ نفسه او يفرق. اليوم بشوف مستشفى اراجع فيه وكذا مرة يجي ببالي احجز موعد عندكم واقول بعد التجربة الماضية ، ما يحتاج تتكرر. العميل يوم يجي مرة ويحصل الوضع ماش، بتخسروه وتخسروا غيره اللي حكاهم عن تجربته.

Although there are good doctor stuff. But, the system is the worst system in any hospital specially pharmacy. 99% of medicine is not available and you have to wait at least one hour for insurance to approve your medicine then search for out pharmacy and wait another one hour till pharmacy receives another approval. You have to waist all of your day to complete check and receiving your medicine and back to your home.

Hospital is good but employees do not get their rights. Salaries are also being given delayed. For example: salary for month of July will be given on August yet it is still getting delayed. What a shame for the management who doesn't know to take care of their employees.

This is the worst experience in my life. I did not see this level of poor customer service and this level of coordination. everything you should chase it by yourself otherwise it will be totally forgotten. I thank god that it is only a preemployment check only, I cannot imagine patients in critical situation. Nurses are uptight and always out of their tune. Only the doctor tried to help me and he escorted me to every step to expedite my checkups! Patients relationship office never picked a telephone.

Worst hospital I ever dealt with! My sister in law booked with this hospital to deliver her baby since her Doctor works there. Unfortunately, she had COVID19 and apparently, the hospital is not prepared for such cases. They did not make her feel comfortable nor welcomed. They dealt with her as I she is too contagious and dangerous and did not assist her only a little. They left her hours alone in the room and for long times without any food. Worst service ever!!! I do not need to continue explaining as you can imagine the rest of this horrible experience.

Super bad experience, I've been hospitalized today, my shift doctor never came to visit 🙃 I have requested drinking water like any hospital they have gave me 330ml bottle for the wholle night after requesting many many times , finally I have been in pain for the last 2 hours and I have requested to see the doctor with no luck. Finally nursing team will give you injections, test the vital signs.....with naked hands ✋️ 🙌

I had a horrible experience in this hospital since first moment I entered it. Hospital looks very dirty, hygiene level is zero, the prove for that is cockroach, which was sitting in the waiting area for patients, where too much kids and patients. My experience with dermatologist dr. Husam also wasn’t that pleasant, as doctor was purely commercial. He wrote in the prescription different procedure, than needed to take the maximum amount from the insurance. If you care about your health and pocket, don’t go to this hospital!

The Filipino & Indian nurses were excellent & very caring and knew their work.They took very good care of the baby and I .

Poorly organised clinics, very uncomfortable atmosphere inside the hospital. The Service is very slow. I’m not sure the management care about customer reviews as it seems here !!

(Translated by Google) very bad. I booked an appointment for the first time with a dentist, and she told me I don’t have any rumors today. I can do something for you. They gave me the second appointment at 19:30 and I came and the doctor told me her shift ends at 20:00, and you can't finish before. I told her, “Salamat, this is the second time, come and return without results.” She told me the problem with the reception, why are you two barriers at this time ?????????? According to my experience with the dental clinic for the secretariat, there is no consideration for the patient. They gave me second appointments, but for sure all of them will be cleaned and see another clinic where appointments are respected. (Original) سيء للغايه. حجزت موعد المره الاولى مع دكتورة اسنان وقالت لي معليش اليوم فقط اشاعه مقدر اسوي لك شي. اعطوني الموعد الثاني الساعه 19:30 وجيت وقالت لي الدكتوره دوامها ينتهي الساعه 20:00 وماراح تقدر تخلص قبل . قلت لها سلامات هذي ثاني مره اجي وارجع بدون نتيجه. قالت لي المشكله من الاستقبال ليش حاجزين لك هالوقت؟؟؟؟؟؟؟؟؟؟ حسب تجربتي مع عيادة الاسنان للامانه مافيه مراعاة للمريض. اعطوني مواعيد ثانيه ولكن بالتأكيد كلها راح اكنسلها واشوف عيادة اخرى يتم فيها احترام المواعيد.

WORSE hospital! AC do not work! The nurses do not know what they are doing to be honest. All of their equipment is old and dirty. No place to sit in the waiting area. Too crowded and dirty. doctors will see you after one hour even if you have an appointment!!

The hospital did not follow any of the protocols when check my son into the ER. They did not do all the proper checks to make sure there was not a torn muscle, fractured or broken bone. They doctor didn't even bother moving his foot to see if he had major injuries. The nurse walked in and started applying an ointment that we brought from the house and applied it thinking that the doctor instructed her to do so. It is sad that our kids are under the mercy of such poorly trained doctor and nurse. I cannot speak for all the doctors and nurses there. All I can say is that we had a horrible experience and i do not suggest their services. All that being said they never even gave us a prescription or paperwork from the hospital on his check up.

Worse hospital ever! The AC were not working at all. I asked the receptionist & she casually told me it's not working from 2 weeks! Crowded and takes hours even if you have an appointment. Pharmacy shelves were completly empty! we were asked to take our medications from outside Pharmacies! It seemed like this hospital is Bankrupt/Closing down.

This is by far… the worst, healthcare provider, ever. I travel a lot, and I have never seen such bad service & unprofessionalism compared to how much they charge. This is a terrible place & I do not recommend anyone to come in here for any service.

It's my 2nd time here & will probably be my last. I seriously don't get some of these high praises.. it's confusing from the moment you step in. I didn't know where to go register, see a doctor etc. The receptionist mistakenly charged me a normal price even tho i have insurance. The didn't explain to me properly. It was frustrating. they need to be more organized.

I have been bringing my children to Dr Absi the pediatrician for 10 years. This is because he never prescribes unnecessary treatment, or asks for unnecessary tests (such as X-rays or ultrasounds), which is different to other pediatricians I have dealt with in other hospitals. I have found him to be ethical, and professional in all interactions and highly recommend him.

It has some really good doctors and nurses especially the pediatric section and this is the only reason i go there , other than that it is really bad ; receptionists are not nice and really slow in doing their job only if you find a receptionist ; many times i go there in rush hours and find only one or two receptionists to help like fifty customers . The insurance office is the worst part ; they have a really bad attitude , work slowly , they tell us that they’re gonna call our names when the approval is received and you wait but they don’t call so you wait much longer than you should , whenever i go there i feel really tired because i spend 2-3 hours on an hour process . Booking appointments can be really difficult because the website crashes alot , and when i try to call them sometimes nobody answers , there is a time when i needed to call them to book an online appointment for my child because it is safer than going there in the corona virus time ( the doctor advised me ) i am not exaggerating when i say i had to try all day long but there was no answer neither through phone call nor the whatsapp .

Pros: few good doctors, good nursing staff Cons: terrible laboratory, very expensive, they dont care about patient's time

I have been calling from last 8 hours and nobody is calling it’s been 3 days I didn’t receive my COVID test and I want to follow up but there is no one to help

(Translated by Google) The hospital is excellent, but its defect is one thing, tiring and wasting the patients' time. The doctor who is going out, staying, taking approvals and bills is a tiring thing, and the place is almost far away and gets lost and overloaded. (Original) المستشفى ممتاز لكن عيبه شي واحد ومتعب ومضيعه لوقت المرضى والدكتور اللي هي الطلعه والنزله واخذ الموافقات والفواتير شي متعب والمكان شبه بعيد ويضيع وزحمه دايم ياليت يشوفوا حل لهالموضوع

(Translated by Google) Surprised by insults and criticism of the opinions !! An excellent hospital, the doctors are all elite, the laboratory is great, and the staff are all very friendly, helpful and smiling One of the finest and most luxurious hospitals in the news This is evidence of good management In the event that I called the time of prayer and I came to you They will call you back God is an excellent hospital and I encourage everyone to try their distinguished service (Original) مستغربة السب والانتقاد الي بالأراء!! مستشفى ممتاز والاطباء كلهم من النخبه والمختبر رائع وكل الموظفين ودودين جدا وخدومين ومبتسمين من اروع وارقى المستشفيات بالخبر وهذا دليل على حسن الاداره في حال اتصلت وقت الصلاه ولاردو عليك يرجعون يتصلون فيك والله مستشفى ممتاز واشجع الجميع يجربون خدمتهم المميزه

المستشفى ممتاز من ناحيه الدكاتره بس يعيبه انه زحمه والمبنى يحتاج تجديد

(Translated by Google) I like this hospital because it has a marriage test analysis (Original) يعجبني هالمستشفى لإن فيه تحليل فحص الزواج

(Translated by Google) To be honest, the level of service they have is terribly lower, knowing that the hospital is new, the cleanliness of the rooms is acceptable, but there is nothing in it, even a tissue, you must ask them to put it in the bathroom, may God comfort you. The second thing is a shortage in the number of nurses and a lack of coordination among them. Now, they bring nurses from India, who have a blessing, but they look like graduates because the needle tortured us since it took the blood. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The hospital is hot, and the rooms are becoming a very bad oven. The doctors have happened, and there is nothing wrong with that. The hospital needs a new administration in short. (Original) للامانه قل مستوي الخدمه عندهم بشكل رهيب مع العلم ان المستشفي جديد نظافه الغرف مقبوله ولكن لا يتوفر فيها اي شي حتي المنديل لا زم تطلبه منهم علشان يحطونه في الحمام الله يعزكم . ثاني شي نقص في عدد الممرضين وعدم التنسيق فيما بينهم . الحين جايبين ممرضين من دوله الهند فيهم بركه ولكن شكلهم توهم خريجين لان الابره عذبتنا الين خذت الدم . المستشفي حااااارر والغرف صايره فرن سيه جدا جدا الاطباء حدث ولا حرج يعني المستشفي يحتاج اداره جديده بالمختصر

(Translated by Google) Bad hospital. Today, the mother has an appointment. When we arrived at the clinic, it turned out that the floor did not have air conditioning, which was out of order for 3 days. The mother had a lack of oxygen, and we asked them for oxygen. They told us that he is in the emergency department on the ground floor and waited for the eagle to deliver us. Of course, the mother is on a cart, she cannot walk. She got out of the hospital without treatment, and thank God we caught up and her condition returned to normal. In general, the hospital is bad (Original) مستشفى سيء اليوم الوالدة عندها موعد وعند الوصول إلى العياده اتضح انه الطابق لايوجد فيه تكييف عطلان من ٣ ايام و حصل نقص بالأكسجين عند الوالده وطلبنا منهم الأكسجين افادونا انه في قسم الطوارئ بالدور الأرضي وانتظر الاصنصير على ما يوصل لنا طبعاً الوالده على عربيه لا تستطيع المشي. وطلعت من المستشفى بدون علاج والحمد لله ان لحقنا ورجع الوضع طبيعي لها. عموماً المستشفى سيء

(Translated by Google) If there is less than zero I give them, it is forbidden for one star among them, but there is no less than one star, it is one of the worst hospitals in the region, unfortunately, I hope it will be acquired by understanding people and restructure it. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The exceptional situation for them is Dr. Faten Bou Ghazaleh, it is forbidden to sit with them In the appointments they see your eye, in the laboratory they see your eye, in the examinations they see your eye, in the dispensing of medicines they see your eye, in everything they torture you Where is the halal sponsor? You see the situation is very bad, and if you are concerned about the material aspect, take care of the societal aspect, take care of the sick and people instead of praying for you, watch out, they pray for you! (Original) لو فيه اقل من صفر عطيتهم ، حرام نجمه وحده فيهم، بس مافيه اقل من نجمه، من اسوأ مستشفيات المنطقة للأسف، اتمنى يتم الاستحواذ عليه من ناس فاهمة واعادة هيكلته الحالة الاستثنائيه عندهم د فاتن بو غزاله، حرام تجلس عندهم في المواعيد يطلعوا عينك، في المختبر يطلعوا عينك، في الفحوصات يطلعوا عينك، في صرف الأدوية يطلعوا عينك، في كل شي بيعذبونك راعي الحلال وينه؟ ترى الوضع جدا سيء، واذا ماهمك الناحية المادية، راعي الناحية المجتمعية،وراعي المرضى والناس بدال مايدعون لك انتبه يدعون عليك!

I visited dermatologist Hosam Yousef for skin allergy . At first without asking he gave me lots of lab test & Complete urine analysis. Day after I did the follow up he gave me more test like T3 & Thyroxine (FT4) Glucouse (serum) fasting, SGPT/ALT without any medication. 2 Days later with new appointment I visited him & I showed him my skin allergy. Without any medication he told me visit another doctor in the same hospital. I have a question; Is he real Doctor or Butcher?

Worst hospital to visit. Be careful all admin staff are inexperienced careless. Too many mistakes while processing patients' requests. Always review after them. Will never go to this hospital again and the people I care about. They have the worst service especially their employees in the glass office and a person named Mohammed Najeeb or Gamal.

Allahu Akbar!!! Alhamdulillah!!! Glory be to ALLAH the most merciful, the most generous. Glory be to HIM for the devine provision and granting my life back when I was in critical situation by bringing me into this, "my life saver hospital. PRO CARE HOSPITAL for me is a home of Best and professional doctors and nurses. They said these are their job to treat patient but for me I see something special in their way, I'm so gratefully thankful that I'm so alive and continuing the new phase of my journey. As I remember when I first arrived at the hospital my situation was very critical, I was just hoping and praying that may Allah will touch the minds and hands of the doctors and save me from the so much pain that I've been suffering due to negligence of others. I'm so sick but what real doctors did was never missed in my eyes.. they were so rigid in checking my problem..I was amazed in God's name really... Alhamdulillah ! They did everything to come up into a solution. In short they did a Successful operation in my abdomen and it made me free from a bad situation , though I went through a lot of this and this to recovery but then I surpassed it all...thnks to Allah . So from there I have to reminisce the phrases that made me feel I was not just treated but also cared in PRO CARE. " We are not allowing the severity of a patient " a phrase from Dr.AHMAD when he heard me coughing and catching my breath he instruct them and I feel relief . "He said he came to torture me in removing drain, but amazingly it was a magic really because the drain has been removed before I realized it. Very light handed Dr. Shariff.. thnks po! Even extracting blood no pain . To Dr. Sami an expert in finding my veins, To Doctor Ramadan who taking care well of operation thnks much doc... Dra. Noha who gave a relief for my sleepless nights. Thnks Dra. To all doctors who helped check my situation , Thanks so much po! To Dr Ramadan , Dr. Ahmad, Dr. Sami, Dr. Hani, Dr. Shariff, Dr. Adel, Dr. hamad, Dr. Muhammad, Dr. Mawardi, Dra. Noha , to all doctors who was there but I forgot the names especially surgeons thank you so much. You all really did a good job and I salute to u all. To all excellent nurses thanks so much for helping me during my stay in the hospital, special mention to the first nurse I've meet in ICU, you are not just outstanding but with character and more patience to me thank u very much ma'am. To all nurses who did an excellent job thank much po! To all nurses in recovery room ,thank u po🙏 . Thank you so much once again. More power PRO CARE.

This place going down the toilet due to the receptionist especially the local lady receptionists in the general doctor area. From 10:30 to 2:00pm and the reason she didn't know and not bother to ask. Sadly it used to be a good place.

Used to be a good hospital, but sadly quality has greatly deteriorated. I am saddened to see such establishment go down like this.

You will spend time in the insurance approval office more than the doctor appointment. Your application sometime will take more than 30 min co the employee did not find the time to send it to thw insurance company. They need to change the service.

(Translated by Google) Very bad hospital They do not provide drugs at all, and the pharmacy is empty And it needs medical approval, even the most insignificant things Unlike other hospitals and even dispensaries (Original) مستشفى سيئ جدا ولايوفرون ادوية نهائيا واصلا الصيدلية فارغة وتحتاج الى موافقة طبية حتى لاتفه الاشياء عكس المستشفيات الاخرى وحتى المستوصفات

(Translated by Google) Unfortunately, the patient’s clothes, pillow and family mattresses are very old, even their color has changed from a lot of laundry. Please see management. (Original) للاسف ملابس المريض و مفارش المخاد والاسره قديمه جدا حتي لونها متغير من كثر الغسيل ارجوا من الاداره النظر

(Translated by Google) Today, by God, I called 34 times from afternoon to 8 o'clock to take the results of an analysis, but they don’t want to call all the transfers, the doctor’s referral, the emergency, complaints and appointments, but there is no response. What is this very bad service (Original) اليوم والله ٣٤ مره اتصل من العصر الى الساعه ٨ عشان اخذ نتيجة تحليل بس مايردون اتصلت على كل التحويلات و على تحويلة الدكتوره و الطوارئ و الشكاوي و المواعيد لكن مافيه اي رد وش هالخدمة السيئة جداً

(Translated by Google) I hope it provides better services .. The emergency department is small and the provision of medical services is poor .. I mean, can you come in a tired emergency. No one is looking at you and keeping you waiting .. (Original) اتمنى يقدم خدمات افضل ..قسم الطوارىء صغير وتقديم الخدمات الطبية فيه رديئة ..يعني ممكن تجي طوارىء تعبان ما احد يلتفت لك ويخلونك تنتظر ..

(Translated by Google) You enter the hospital, I know that you will not get out of it until after two hours, the least thing (Original) تدخل المستشفى اعرف انك ماراح تطلع منه الا بعد ساعتين اقل شي

(Translated by Google) I don’t know why I started a pharmacy and I never found medicine with them عند (Original) مابعرف ليش فاتحين صيدلية ولامرة لقيت الدواء عندهم 😒

(Translated by Google) The service is not helpful (Original) الخدمه غير متعاونين

(Translated by Google) An impossible hospital, you can end your affairs with them by phone. You have to take care and attend to them (Original) مستشفى مستحيل تخلص امورك معاهم بالتلفون لازم تتعنى وتحضر عندهم

(Translated by Google) Too bad and I don't recommend it. (Original) سيئ للغاية ولا انصح فيه .

No one answering

(Translated by Google) The worst hospital on the earth Indeed, the worst hospital on earth in all respects. (Original) The worst hospital on the earth فعلا أسوء مستشفى على وجه الكرة الأرضية من كل النواحي.

كادر طبي متكامل ومتعاونين وشكر الأستاذه/مريم عسيري قسم التقارير

من افضل مستشفيات الخبر .. الطاقم الطبي خبره ويعرف مرضك والعلاج بعد الله… مشكلته الوحيده الموقع فقط.

بروكير مستشفى العائلة عندنا من سنين يعني مهما شفت منه عيوب مثل مايقول البعض انا ماقدر اقول فيه شي لان دكاترتهم لهم مواقف ووقفات مستحيل انساها أدب واخلاق وعلم شكراً بروكير 😘

(Translated by Google) Very bad hospital from the point of view of the administrative staff, they will complicate all your affairs (Original) مستشفى سيئ للغاية من ناحيه الطاقم الاداري راح يعقدون امورك كلها

(Translated by Google) The worst care in it was a sleeve gastrectomy operation on the fifth floor, room 575 A Saudi nurse asks her for a car so that she would like me. A rumor says, “Who wants you?” (Original) أسواء عناية فيه توي مسوي فيه عملية تكميم في الدور الخامس غرفه ٥٧٥ وأقسم بالله ان أسواء رعاية طبيه فيه لاانصح فيه لاانصح فيه ممرضه سعوديه اطلب منها عربه علشان توديني إشاعة تقول من اللي بيدفك لايكون انا ان شاء الله والله راحت ولاجتني لاانصح فيه

The staff is careless and The hospital is old. It used to be way better and active before the pandemic. That’s all I have to say

Went through episodes of follow-ups with the hospital insurance department while they were expending efforts with the insurance company in order to obtain the needed medical approvals. And I have to mention the efficient and fast steps made by Dr. Maya (Head of Hospital Insurance Dept.) in a matter of one hour that secured the awaited approvals. Thanks to the Hospital Insurance Dept. especially Dr. Maya.

They were bad years ago now they’re even worse, the receptionist booked me an appointment at 8 a.m when there is no one in the hospital except the securities and the help, the doctor who they claims she open at 8 a.m arrived 8:40 which is not acceptable. After paying and doing all the tests i needed they asked me to come back after 4 hours to hand the medical report to the department because they never heard of something called system :) i did came back then the employee shocked me with a false fact of the system not going to work to upload my test results until 1 month i checked with the ministry of health the system is working just fine i will definitely issue a complain to the ministry of health i will never go back Update: after 3 days of the above review they contacted me regarding the issue i faced today Ms. Saja is extremely nice and welcoming she took my complaint seriously and promised to solve the issue. I appreciate it when organizations care enough about their customers even after the service.

My reviews on Nahdi pharmacy in Procare Hospital. I didn't found medication for my baby anywhere, then i visit nahdi pharmacy at procare hospital and there the team they helps me alot and they get that approval from insurance and give to me. Its good idea to contact with good pharmacy as they have lot of medications

Excellent hospital and staff! Everybody is cooperative and helpful! Dr. Aisha has been really kind and supportive throughout my pregnancy.

I have been to Procare a lot of times in the past but yesterday was impressive. The new management is really doing great as my patient experience was excellent. I came to ER with a very bad migraine. Usually, in other hospitals when I come with my arab husband, I would be judged and not catered accordingly. Yesterday, in Procare I was accomodated nicely without hesitation. Doctors’ management and nursing service was great. Kudos to the new management!!! ❤️❤️❤️

I was admitted to the hospital last week. Staff were very friendly and professional. Doctor was very helpful and professional. Hospital has been improved.

It is the worst service provider with a very poor management and old resources I tried it three times and all experiences are very bad Even in emergency dept Last time i wasted 6 hrs from 6 pm till 11 pm awaiting a copy of MRI CD First they said machine is not working come later After two hrs they said we can not do it at this time... Come at 10 pm Then once i came they said we have emergency case just wait for 1hr more I complained to the manager but he is useless also Is this a hospital or health care provider !!!

My experience with Dr. Hossam Yousef in ProCare since 2016 and he never failed me! Honestly he is the best dermatologist that I’ve encountered with the best treatment plan! He definitely deserves a 5 stars. Thanks to him he treated a very hard case that most dermatologists wouldn’t know. Thank you Dr. Hossam Yousef and thanks to Procare hospital.

The hospital is continue in being the worst place to visit! Really they need to change their doctors and enhance their insurance team. The two starts are for location only.

Dr Dernaika is one of the best , always go above and beyond his duties. And now that the hospital is getting back in shape nurses are also being attentive to patients.

The hospital team are professional especially the Dr. Mohammed Almutereen in pediatric clinic, Mr. Ashoq in infection control And Dr. Lara Tantawi in Opthalmology clinic. Thank you to all of them and who was interested. They So two patients with us and following the my daughter case in details. Thank You Again

I was admitted for two days for knee surgery. I was alone but the hospital really took care of me making sure that I am well attended. My doctor Dr. Salah is also helpful and informative. I highly recomend pro care hospital

Very good hospital in Al Khobar. The doctors are very friendly and professional, especially Dr. Faten Abu Ghazal . Thanks to all the staff and management of Procare. Front desk guys are very supportive. Staff is very kind & helpful, clean facility.

Thanks for your great care

(Translated by Google) Bad hospital. I have a license exam from Wednesday until now. They did not conclude me or paralyze their pending report (Original) مستشفى سيء عندي فحص رخصة من يوم الاربعاء الى الأن ما خلصوني ولا شلو تقريرهم المعلق

(Translated by Google) The worst hospital (Original) اسوء مستشفى

(Translated by Google) Thank them for the size of the sky 🙏❤️✅ (Original) شكراً لهم بحجم السماء 🙏❤️✅

(Translated by Google) Unfortunately, the only thing in this hospital is Dr. Reem, the pediatrician, may God bless her. As for the rest, it is all rubbish, delay and bad handling, especially from the laboratory employee under as if you were scared from her. You don’t pay. A text and they did not raise something, and the second time, an hour is waited for them to accompany and search for the medicine or the important Nahdi. You enter, we raise your pressure in Broker, and may God forgive my place of work who made rotten insurance in Broker (Original) للاسف الشئ الوحيد في هذا المستشفى هو الدكتورة ريم دكتورة الاطفال الله يبارك فيها اما الباقي كله زبالة تأخير وطريقة تعامل سيئة خصوصا من موظفة المختبر تحت كانك تشحت منها مش بتدفع والتأمين حكاية ثانية المرة الاولى دكتور التامين ارفق طلبي مع طلب حالة ثاني وضيع الورقة وانا منتظر ساعه ونص وهم مارفعوا شي والمرة الثانية منتظر ساعه عشان يرفعوا مرافقة والتحريل للدواء او النهدي المهم تدخل نرفع ضغطك في بروكير وتروح الله يسامح مكان عملي اللي عمل تأمين معفن في بروكير

(Translated by Google) Emergencies are excellent, with great care and attention, may God reward them with good (Original) الطوارئ ممتااااازين عناية وإهتمام كتير الله يجزيهم الخير

(Translated by Google) The hospital has many defects. A shortage in the analysis department and the lack of specialists in blood drawing children. A great shortage in the Qassam. A failed administration with all of us. The word is an incomplete pharmacist. A shortage of medicines. I never recommend in this hospital. (Original) المستشفى يوجد فيها عيوب كثيره نقص في قسم التحليل وعدم تواجد اخصأين بسحب الدم الأطفال نقص كبير في القسام اداره فاشله بكل معنا الكلمه صيدليه غير متكامه نقص في الادويه لا انصح ابدا في هذه المستشفى

(Translated by Google) The emergency department, as well as the true intensive care unit, is a dedicated work and great concern (Original) قسم الطواري و كذلك العناية المركزة الحقيقة عمل متفاني و إهتمام كبير

The worst hospital ever

(Translated by Google) The appointments are difficult I suggest making a phone system with appointments fastlinksa.com (Original) المواعيد صعبه اقترح عمل نظام هاتفي مع مواعيد fastlinksa.com

(Translated by Google) Awad Al-Shamrani, the director, does not deserve to be even a receptionist (Original) عوض الشمراني المدير المنوايب لا يستحق انه يكون حتى موظف استقبال

(Translated by Google) The doctors in the hospital are excellent .. but the building needs to be modified and prices reduced because they are dependent on insurance..May God suffice us and you greedy .. I wish there would be more staff, so that the patient did not go down and went ... my opinion returned from a long time ago, it can now change (Original) الأطباء في المستشفى ممتازين .. لكن المبنى يحتاج إلى تعديل وخفض الأسعار لأنهم معتمدين على التأمين .. الله يكفينا واياكم الجشع .. وياليت يكون فيه موظفين أكثر عشان المريض ما يتمرمط رايح جاي .. عاد رأيي من زمان يمكن الآن تغير

(Translated by Google) I don’t have punctuality. I never agree with the employee on a date and say it is perfect, and at the end a date comes from her head. (Original) ماعندهم دقه بالمواعيد ابداً اتفق مع الموظفه ع موعد وتقول تمام وبالاخر تحط موعد من راسها🙂

(Translated by Google) I settled a bond operation 6 years ago 💔 God does not restore that year and keep evil from all Muslims. (Original) سويت عمليه رباط فيه قبل ٦ سنوات 💔 الله لايعيد ذيك السنه ويبعد عن جميع المسلمين الشر.

(Translated by Google) Qimma Hospital in Medical Care - Dr. Sameh worked with a varicose vein operation and distinguished medical service (Original) مستشفى قمة في الرعاية الطبية - عملت عملية دوالي عند الدكتور سامح خدمة طبية ةرعاية مميزة

(Translated by Google) Thanks to everyone who worked in this place and all the staff for their good handling and their full and comprehensive understanding of the cases and their treatment, and we do not forget your efforts and were you safe (Original) شكرا لكل من عمل بهذا المكان وكافه طاقم العمل على حسن تعاملهم وفهمهم الكامل والشامل للحالات وعلاجها ولا ننسى مجهودكم ودمتم سالمين

(Translated by Google) The worst hospital I have seen with my life and deal with asphalt and get drunk in the best way, and you will be drunk at 8 o'clock, as well as the reception. You call on them. (Original) اسؤ مستشفى قد شفتها بحياتي وتعامل زفت و يسكرون بدري خير بقاله تسكرون ساعه ٨ غير كذا الاستقبال تتصلين عليهم تبين تشيكين على نتيجتك يرفعون السماعه ويسكرون جعل يدهم للكسر وربي اخر تعامل بأذن الله والممرضات عليميات الابره مايعرفون يدقونها 🤭💔💔💔

(Translated by Google) The comment was deleted. I was only participating in a contest and I apologize for my positive comment of lying even though I did not know them or just visit them. All I know is that they will be a contest to evaluate them on Google, Lord, forgive me. I did not know that it was a lie (Original) تم حذف التعليق كنت مشترك في مسابقة ليس إلا واعتذر عن تعليقي الايجابي بالكذب رغم عدم معرفتي بهم ولا زيارتهم فقط كل ما اعرفه انهم سوون مسابقة لتقيمهم على جوجل، يارب سامحني لم أكن أعلم انها كذبه

(Translated by Google) As an experience with doctors, I felt excellent for them (Original) كتجربه عند الاطباء الى رحت لهم ممتازين

Nice and clean

Our doctor was very nice

Good doctors but you’ll be struggling to find parking lot during morning hours specifically. 3 stars because their patients parking are limited and without umbrellas while their employees have.

```Careless staff in Insurance , Reception & documentary work in general , which making everything slow and you have to spend 3 to 4 hours every time you visit this hospital, iam writing this review now on 12-09-2021 while waiting for them to modify a mistake done by them during uploading a Request on 07-09-2021 for medical check ups for my Pregnant Wife and due to this mistake this check ups still pending and even there is no one to complain to , Procare is Very bad in my opinion and if you have any other choices go with it , i want to give Zero star but this choice isn’t available.```

The nurses were very supportive and nicely dealing with the patient. Obesity surgery or what’s called Sleeve gastrectomy was successfully done by Dr. Basma from Sumu complex. My thanks and gratitude goes to all 💐

The worst hospital in the world. All the staff are bad. There are no appointments. Even if you book an appointment, you will not see the doctor on time. You will have to wait an hour or more. My advice to you is not to think of visiting this dirty hospital.

(Translated by Google) very good (Original) جيد جدًا

تحجز موعد وتفاجأت انو مو الدكتور المطلوب

مستشفى زبال لأبعد درجة .. خدمة عملاء سيئة جداً يحسسونك انك داق على الديوان الملكي

They should rename it to Wedontcare Hospital.

د ابراهيم المحتسب اكثر من رائع 👍🏼 طبيب اسنان شاطر جدا وينصحك بالعلاج الأصح خلوق ومحترم ومميز جدا

الرعايه الطبيه ممتازه جداً ،، لكن الخدمات سيئه اعطيها 4/10 دورات المياه متواضعه وطول الوقت مافيها محارم ومناديل لايوجد مصلى داخلي للرجال ولا يوجد سرعة تجاوب من الممرضين والموظفين اغلب الوقت المكاتب فاضيه لكن احقاقاً للحق يخدمونك بعد ماتتعنى في البحث عنهم ومكتب التامين لاتثق فيه يقول كلام بالليل ويمحاه بالنهار

The worst hospital ever..!

كادر التمريض سئ جدا جدا جدا الاداره تبني سمعه المستشفى وكادر التمريض يهدم

موظف الاستقبال بطى جدا رغم ان الي معي حاله طارئه الدكتور لا اريد ان ادخل نيته ولكنه يكثر من اجراءات التحاليل طبعا الغرض مادي ومادي بحت والنصيحة للي جاين للمستوصف يتاكدون من الفواتير احيان يكون عندهم اخطاء وياخذون مبلغ مايستحقونه

مستشفى متكامل .. دكتوره العيون لارا متعاونه وممتازه وتشرح كل شيء الله يعطيها العافيه

خافو الله بس اسعار فوق الخيال عندما تصل إليهم لا ينظرون إليك ك مريض تحتاج عنايه بل ينظرون إليك ك كيس نقود

(Translated by Google) I swear to God, if there was a negative evaluation, I would have given it an analysis of more than 20 days, but without a result, I don’t know what the negligence and complaints are without anyone paying attention to the complaint. Frankly, terrible mismanagement of the place and extraordinary neglect. (Original) والله لو فيه تقييم بالسالب كنت حطيته مسوى تحليل من اكتر من ٢٠ يوم ولكن بدون نتيجه ما ادرى ايش هالاهمال وشكاوى بدون ما أحد يلتفت للشكوى . صراحة سوء إداره رهيب بالمكان وإهمال غير عادى .

(Translated by Google) Significant slowness in the procedures and delays for the auditors due to the departments not being connected to the Internet. Continuing to use primitive methods (Original) بطئ كبير في الاجراءات وتاخير للمراجعين بسبب عدم ربط الاقسام بشبكة الانترنت. والاستمرار في استخدام اساليب بدائية

(Translated by Google) One of the worst medical edifices in the eastern region, the name of A. Al-Fadi. To be honest, some of the medical staff have very excellent morals, and this is their star. But there is no arrangement, no organization, and no services as a zero evaluation facility (Original) من اسواء الصروح الطبية في المنطقة الشرقية، اسم ع الفاضي. للأمانة بعض الكادر الطبي اخلاقهم جدا ممتازة و هذي النجمه لهم. لكن لا ترتيب و لا تنظيم و لا خدمات كمنشئة تقييم صفر

(Translated by Google) Supposed to change its name to the hospital of total neglect. The patient asks the nurses to sit without exaggeration for more than 6 or 8 hours without responding to his request. Hattin two nurses only for this section. Intravenous solutions and medicines get rid of them and they are not in the hands of the patient. Their appointments are not set, the orthopedic department. The air conditioner in the room is hot. (Original) المفترض يتغير اسمه الى مستشفى الاهمال الشامل. المريض يطلب الممرضات يجلس بدون مبالغه فوق ٦ او ٨ ساعات بدون مايلبون طلبه. حاطين ممرضتين فقط لكذا قسم . المحاليل وادوية الوريد تخلص ولا يدرون عنها وهي بيد المريض. مواعيدهم غير مضبوطه قسم العظام. المكيف بالغرفه حااار.

(Translated by Google) The Department of Reporting a Newborn They Work for will waste your papers and delay the reporting of conditions, and your affairs will become complicated, I have twice (Original) قسم التبليغ عن مولود اللي يشتغلون فيه راح يضيعون اوراقك ويأخرون التبليغ للاحوال وتتعقد امورك صارت معي مرتين لازم تشتكي عشان يشتغلون على معاملتك

(Translated by Google) Unscheduled dates There is no response to patients' affairs (Original) مواعيد غير مضبوطه لاتوجد استجابه لشؤون المرضى

(Translated by Google) Bad and the doctor for Egyptian women is bad to deal with (Original) سيئ والدكتورة للنساء المصريه سيئه بالتعامل

(Translated by Google) The laboratory department and the insurance department are very, very slow and unsatisfactory departments, and one needs to take a full day off in order to come to do tests and examinations. (Original) قسم المختبر وقسم التامين اقسام بطيئة جدا جدا وغير مرضية والواحد بحاجة ياخد اجازة يوم كامل عشان يجي يعمل فحوصات وكشف

Delayed results, bad communication, unorganised. Total mess.

They have the worst system in attending patient needs. First time this happened to me wherein I need only an MRI but their system is to go to a doctor to have a request for the scan in which this is not what is going on in almost all hospital i visited with from before. Insurance department have the worst waiting time. The hospital is JCI and CbAHi accredited but they do not stand on their accreditation reputation. Although the physical structure of building and office are good but it is the opposite for the employees. There are a few who are very accommodating, the security guard in the OPD entrance near the insurance office is very well mannered. Those sitting in offices are just moving around the hospital doing nothing and killing time. A very bad experience.

Live feedback. It was good. Now I am in my room with full of dust in and out. There is a water leakages in the bathroom and the line phone doesn't work. What do you expect more.?????????

Very poor admin; average 3/10 calls are answered; tests not completed as per request or payed up invoice; 4 out of 4 promised return phone calls were not made at all. AVOID!

Best hospital good staff and change are noticed. It been a long I didn’t need to go but today I went and it was a good service and care

My review is for Nahdi pharmacy located inside Procare hospital. The most idiot and careless pharmacists are working here. Pediatric specialist doctor prescribed one injection and some other medicines for my daughter, the pharmacist just ignored that injection and gave me other medicines, when I asked him about that injection he was like.. "that is not important, required for emergency only, no need for that.." When I told him this is emergency case, doctor prescribed it for some reason, I need it urgently, then he said that is not available if you want go and check other pharmacies! and returned the prescription. There is no one to supervise them or teach them some manners???

I was extremely impressed with the care I received. The staff was incredibly kind, knowledgeable, and attentive throughout my stay. From the moment I arrived, I felt welcomed and supported.

I would like to thank everyone in the hospital . Dr. kareem , Suliman Abu Anzeh , Sherif abdallah and many other Drs. Thank you all for your response and quick action. Especial thanks, to the nurse ( Shamina Ismael ) for her help during our stay. I think she is the best nurse i have ever met. Wish you all the best Procare hospital.

The people are polite especially the staff nurses. No complain with the services but it could have been better if there are more staffs.

Dr Murtada Alsaihiti provided an excellent dentist experience..Dr Murtada took the time to explain the details of what my treatment plan was.. he is very informative and let you know every step of the way what's going on..he was professional ..he really took the time necessary to do everything right...he is perfectionist,friendly,compassionate..he makes you feel comfortable..great atmosphere😊

Dr Kholud Khalid The best doctors and a best personality thank you for the positive response from your side.

I have visited the hospital for an emergency (kid stitches was requries) then i wal lucky to meet surgent doctor Mohmed kullab, who did a nice and professional job, the kid didn't even cried. I was really impressed by the professionality of the doctor and stuff even it was ER

Very bad experience after baby delivery. We selected this hospital for child delivery purely on the basis on the good reviews of the Gynea Doctors we received after talking to other patients during our check-up and follow up visits. Medical staff in the labor room were helpful, understanding, caring and skillful but after shifting from labor room, the experience was completely opposite. Room shown and provided were different. Air condition was not working properly. Complained several times to the nurses. Wife had to stay in that room whole night without proper cooling and next day early morning, nurses came to sign the discharge documents. Indian nurses were rude. Meal & service for patient (wife) was extremely poor. Pathetic caring experience after baby delivery.

Good day! The experience on delivering my baby here in procare hospital was so amazing. My OB dra. Mervat is so kind, she really took good care of me and my baby until i deliver him. We are so thankful. And i'd like to thank Ms. Amal for the foot and hand print gift frame. My son really loves ut. And its a very nice gift and idea as avery memorable gift. So beautiful and anazing!! Thank you so much ❤️❤️

The service all okay and very good.and Dr Kareem my doctor of surgeon, he is good,he explains everything what is going on.and whatto need be done for my recoverY.

Procare Hospital has the best and Excellent Service to their Patients. Specially to Dr. Shazia thanks to u may Allah gives you more stringth to help more people more powers. and success

All the staff , from the Nurses to the Housekeeping, to all the other departments who served me were more than excellent .. They took utmost care of me during my stay here and made me comfortable. I'm truly honoured to have registered myself in procare hospital and would recommend to everyone I know. Dr Sulieman has been our Dr the majority of the time but Dr shazia was exceptional alongside . Dr sara did my delivery who was no less of an Angel ,made me stronger. .another who I met ,Dr Ayesha.