2/5 Amanda R. 6 months ago on Google
This
is
a
really
pretty
hotel,
with
lovely
looking
rooms
but
I
had
a
truly
terrible
experience,
which
I
am
hoping
is
an
outlier.
My
room
should
absolutely
not
have
been
booked
out
to
any
human.
I
arrived
at
6pm
and
the
room
was
not
ready,
I
waited
about
45
minutes
until
I
good
go
to
the
room.
it
smelt
so
badly
of
still,
dirty
water.
I
spoke
to
housekeeping,
who
was
still
in
my
room,
making
the
bed,
she
said
yes
the
drain
is
an
ongoing
issue
she's
alerted
management
to.
She
then,
at
7pm,
drained
it
and
threw
some
chemicals
in
to
diffuse
the
smell.
My
room
smelt
chemical.
I
went
out
for
dinner
and
left
the
balcony
open
to
clear
the
smell.
At
10pm
I
returned
with
the
room
smelling
10x
worse.
From
10pm
until
11pm
the
night
manager,
who
also
admitted
to
knowing
this
was
a
problem,
had
to
try
to
sort
out
the
room,
threw
even
stronger
chemicals
in
the
bathroom,
making
me
high
from
the
fumes.
I
had
to
keep
the
room
door
open
until
it
was
okay
for
me
to
sleep.
The
next
morning
the
kitchen
staff
were
also
not
very
friendly
or
helpful
at
breakfast.
A
truly
terrible
experience.