3/5 Christina C. 3 months ago on Google New
I
struggled
to
rate
this
hotel
and
write
a
review
bc
ultimately
my
husband
and
I
enjoyed
our
stay.
However,
I
wanted
to
provide
honest
feedback
based
on
the
price,
classification
of
the
hotel,
and
likelihood
of
returning.
This
hotel
is
not
a
5
star
hotel
and
should
not
be
charging
prices
as
if
it
was
one.
Based
on
how
much
we
paid
for
our
“deluxe”
(although
that
is
the
bottom
tier
room
at
this
hotel),
it
did
not
fulfill
our
expectations
and
I
would
absolutely
not
stay
here
again.
Pros
-
staff
is
wonderful
and
made
the
stay
enjoyable.
The
food
is
also
quite
good
for
hotel
food.
The
breakfast
buffet
that
was
included
had
so
many
made
to
order
options,
and
food
we
ordered
at
the
pool
bar
was
pretty
good.
Cons
-
1.
The
MOST
uncomfortable
hotel
bed
I’ve
ever
slept
on.
Felt
like
they
put
a
thin
mattress
cover
on
top
of
cement
blocks.
2.
Shower
head
was
broken
and
poorly
designed.
The
shower
head
pointed
directly
at
the
door
with
cracks
which
meant
a
flooded
bathroom.
Our
shower
head
height
to
prevent
this
broken
so
we
had
to
use
the
hand
held
head
the
whole
trip.
3.
We
got
massages
one
day
and
there
was.
Yoga
class
right
outside
the
spa
room.
I
could
hear
the
teacher
shouting
instructions
through
my
entire
massage.
It
really
ruining
the
whole
experience.
4.
All
of
the
non-villa
rooms
face
a
mini
jungle
and
noisy
road.
The
balcony
doors
are
not
air
tight
(
they
have
big
gaps)
so
you
could
hear
every
bird
on
the
entire
island
and
the
obnoxious
muy
Thai
gym
truck
that
drove
up
and
down
the
street
blasting
music.
We
could
literally
quote
their
advertisement
by
the
end
of
the
trip
bc
it
was
that
loud.
It
also
means
it’s
quite
a
far
walk
from
the
room
to
the
main
hotel
area.
5.
Tiny
pool
area
and
no
amenities.
The
main
pool
on
the
beach
had
approximately
25-30
total
chairs
which
meant
they
filled
up
by
10am
(yes
people
reserve
chairs).
There
was
also
very
little
to
do
at
the
resort
itself
besides
go
to
the
pool
or
spa.
Would
have
been
nice
to
have
a
few
more
features.
6.
More
family
friendly
hotel
than
relaxing/romantic
hotel
for
couples.
Not
a
con
on
the
hotels
part
but
just
an
observation
that
there
were
a
lot
of
kids
using
the
pool
area.
In
summary,
I
enjoyed
my
stay
but
with
so
many
hotel
choices
on
the
island,
I
would
never
stay
here
again
nor
pay
the
prices
they
charged
for
the
type
of
room
we
stayed
in.