2/5 Stephen J. 3 months ago on Google New
Hotel
was
nice
enough
with
a
clean
room,
quiet
cool
air
con
and
a
comfy
bed.
There
was
also
a
nice
pool.
Breakfast
was
varied
but
everything
that
was
suppose
to
be
hot
held
was
freezing
cold
so
toast
it
was
every
day...
One
morning
we
saw
a
guest
complain
about
his
cold
noodles.
The
plate
was
taken
from
him
by
a
member
of
staff
and
taken
through
a
staff
only
door.
A
few
minutes
later
the
same
member
of
staff
was
seen
bringing
an
identical
plate
of
noodles
back
through
and
scrapping
it
into
the
'not
hot
held'
dish
of
noodles.
If
this
was
the
same
food
the
guest
had
tried
this
is
disgusting...
The
hotel
policy
was
not
usual
to
all
other
places
we
stayed.
The
welcome
pack
consisted
of
an
itinerary
of
all
items
in
the
room
and
the
cost
if
broken/taken.
The
serving
of
food
and
drink
finished
at
5pm
but
there
was
no
mention
of
this
on
checking
in,
the
menus
themselves
or
in
the
room.
Despite
this
being
a
modern
hotel
there
was
no
safety
deposit
box
in
the
room
(there
was
a
large
general
safe
at
reception)
and
no
plug
near
the
kettle
so
you
had
to
place
this
on
the
floor
next
to
a
socket.
No
robes
or
slippers
supplied
and
if
you
wanted
towels
for
the
pool
you
had
to
sign
these
out
separately
at
reception.
You
could
not
put
food
or
drink
on
your
room
and
had
to
pay
as
you
went.
Not
ideal
when
you
were
using
the
pool/outdoor
facilities.
There
was
no
consistency
with
this
process
as
sometimes
you
could
order
a
drink,
then
food
or
another
drink
and
pay
the
total
at
the
end.
Other
times
you
had
to
pay
drink
by
drink.
Luckily
it
was
quiet
but
not
very
relaxing
to
leave
your
wallet
on
a
sunbed...
The
hotel
policy
made
you
feel
very
much
it
was
for
their
our
preservation
and
not
their
guests.
Not
experienced
this
before
in
other
hotels
in
Thailand
at
various
star
rated.
The
airport
shuttle
service
was
far
too
expensive
also.
A
grab
or
local
taxi
was
half
the
price.