27/6/22 Worst admission experience ever... got to the hospital by 9.00 am... register and by 10 am upon Dr. advise to admit my kid for monitoring purposes. By 12 pm only to be informed that room was only available after 7 pm. And this after 2 hours of waiting... seriously!!! 28/6/22 Today my youngest infected from her sister.. got her to hospital and they got at Prince court around 10 am.... now at 5.36 pm... still can't admit my youngest to ward... call insurance and they informed has already responded to hospital at 3pm... went over to counter and found out that hospital didn't response to the email from insurance... seriously guys... Penat la Wei.. for those who has all time in the world, Prince Court is the place to be... otherwise, don't bother...

One of the better hospitals in KL. Definitely on the pricier side but the service and facilities have all been on the higher end. I came here for my husband's emergency medical services. Unfortunately he was misdiagnosed there for the first 2 visits. A 1.5cm deep cut was listed as an abrasion and it was only on Day 3 when they noticed and he was admitted into surgery to clean and stitch it. Thank goodness nothing worse happened during that time. Other that that the rest of the waiting room furniture and facilities were nice. With a good amount of social distancing.

4D3N checked in. Had the best hospitality. The food is super delicious. The view was superb. They served food for both kid and guidance. The safety is their top responsibility. Not everyone can just enter the kids ward. Dr Feizel is always the best Pediatrician. Thanks Dr for treating my son. Just hoping PCMC can upgrade the toilet. For the food i give 5 stars 🤩

Recommended by a local Malaysian friend. Said this hospital has better and latest equipment. Hospital are very clean. Nurse are friendly and attentive. Prices is way cheaper than back home. With better facility and equipment, its better to seek medical attention here.

This hospital is not recommended. Go to Gleneagles hospital instead. I'M SERIOUS! I was at Prince Court this morning with my mom and dad because my father already made an appointment for angioplasty at 2pm, today 22 October 2020. After registering around 9.45am, my father was given a room at 4H, room 5. We went up to settle my father in and then my mom and I went to our car to pick up his bags. And then, at the entrance, one of the staff who were checking those who enter the hospital stopped me and my mom and told us that only one of us is allowed to visit. Only one person at a time and the other have to wait at the waiting area. So, I waited but there was no other single person waiting for their turn. In fact, I saw others after me who came in groups of more than 2 were allowed to go through without even being told off to wait at the waiting area. There was nobody else at the waiting area EXCEPT ME. I was not there to visit anyone but to send my dad for an operation. My mom and I were so upset because it is a critical matter that we need to be there for my dad as moral support. After that, my mom talked to the receptionist who understood the reason we were there and said we were allowed to go in. She even told us we can actually wait outside of the operation theatre. Why is there no clear instruction on who can enter? Why is it one person tells one thing and the other says another? And why is there no strict action taken on those who just went through in groups and did not wait? When I confronted to the receptionist, she said the nurse will stop those who came in more than one person. But why only at that point you want to stop them? It's as if your staff is picking on us. Furthermore, the lift near the cafe was also crowded. There wasn't even any signage on the floor for strictly 4/5 persons inside the lift. I thought a hospital should be more rigid in these kind of things? After the operation, my dad was send to ICU. While we were at my dad's room, the nurse told to pack all our things and said my dad will be staying at the ICU and we will have to clear the room. Why do we have to clear the room when supposedly my dad will be send back to the same room after discharge from ICU? Wasn't it already in the registration that the room will be provided for my dad until discharge from the hospital? We haven't even stayed there for 24 hours. In fact, my dad even paid extra RM500 just because he wants to have a private room. Never have we ever experienced being told to leave and change to different rooms once registered in other hospitals. Around 4pm, the nurse from the 4H ward brought us to see my dad at the ICU. The nurse told the guard to let us in so both of us just followed the nurse. As soon as we entered the ICU, the nurse at the ICU counter stopped us and told us only one visitor at a time and she told that we were supposed to fill up a form from the guard before entering the ICU in a very rude and sarcastic tone including facial expression, as if we were so stupid. We didn't know that we had to because no one actually told us what to do. The 4H ward nurse and the guard were suppose to guide us. Even if they didn't, the ICU nurse was also suppose to guide us POLITELY, WITH MANNERS, AND COURTESY to care about our feelings having our family member in the ICU. Even if it's due to COVID, you can't neglect our rights when we strictly follow the SOP. If you want to accuse us for not following the SOP, then please BE FAIR and not just pick on one or two who happened to be us just now since at the entrance. In fact, my dad told me that he was already in the ICU for an hour and was wondering why we were not there yet. We were actually just waiting, worrying sick in the 4H ward wondering what's taking so long for the operation to end. Is there no communication whatsoever between sections on SOP or any changes on procedures? Because the nurse from the 4H ward said she didn't know. This is a very bad management and communication problem. What's the point paying expensive fee but received this kind of treatment?

I have admitted 2 hospitals in Kl so far. I prefer this than gleneagles hospital. The hospitality by staffs here was much better. The food menu also better. I recommend you to come here. The doctor I saw was the best. But the issue is expensive 😁

I was hospitalized for 5 days due to acute bronchitis. From the moment I arrived at the emergency, the nurse takes care of everything. As I could not speak much due to having difficulty to breath, they treated me though I have not managed to get my GL from insurance yet. The doctor at emergency keep follow up on my condition until I get a room. There is waiting time as room are full but I was kept comfortable and treated well in emergency I stayed at Ward5B, the nicest nurses and most professional that I have experienced as this is not my first time staying at Specialist Hospital. The room & amenities are good, very clean. Even the food taste good and the cleaner are very polite. At night I should see a nice KL panorama/lights. Thanks to Dr. Daniel Lee and all the nurses for your excellent service. I would give 5 Star + for my experience here and surely will recommend to my friends & relatives.

ORTHOPAEDIC DOCTOR, DATO DR BADRUL IS THE WORST DOCTOR I HAVE EVER MET. HIS INSTRUCTIONS WERE NOT CLEAR, & HE MUMBLES.. HOW AM I SUPPOSED TO KNOW THAT I NEED TO FAST 6 HOURS PRIOR SMALL SURGERY. I AM NOT IN MEDICAL FIELD AND THIS IS MY FIRST TIME!! AND THE WORST THING, HE SAID WITH HEIGHTENED TONE TO MY WIFE THAT IT SHOULD BE A COMMON SENSE???!! WHILE I WAS PRAYING!! AND I AM SUPPOSED TO KNOW THESE PROCEDURES?! HECK, HE NEEDED MAJOR COMMUNICATION TRAINING! YOUR NURSES DID NOT GAVE PROPER EXPLANATION AND GUIDANCE, AND EVEN TOLD US TO GO AND GET SOMETHING TO EAT!! BUT THE HIGHLIGHT HERE IS HIS BAD ATTITUDE TOWARDS PATIENT. AS A PATIENT I DESERVED TO GET THE SERVICE THAT I PAID FOR!! & THAT INCLUDES SOFTSKILL! THINK YOU SHOULD BE IN LAB DOING RESEARCH INSTEAD OF CONSULTING SOMEMORE, THE WARD ADMISSION IS SO SLOW. IT TOOK US 6 HOURS TO GET ADMITTED?!! HOW IS THIS HOSPITAL CLAIM THAT THEY ARE PREMIER HOSPITAL? THE SERVICES ARE REALLY SLOW COMPARE TO OTHER PRIVATE HOSPITAL. I'D RECOMMEND FOR GLENEAGLES INSTEAD! SUPERB SERVICE!!

You can be in pain in comfort. The service is always efficient, with friendly and comforting nurses and doctors. There is a porter man that will accompany and bring you to xray places. The menu is always yummy and you can choose your food from the menu one day ahead. Everything is healthy but flavourful. The room is a single room with a sofa bed for someone to accompany you. Since I am covered by insurance, the cost is not under me, but I have to be referred with a referral letter and admitted. Otherwise, it would be quite costly to be treated here.

We had an appointment at 10:00. We were notified to come 15 minutes in advance, so we came at 9:45. At the moment of writing it’s 10:55 and we are still waiting for an appointment. Nobody cares to tell how much more time you will wait, so I asked them, after a couple calls they said 10 more minutes. I had to cancel another appointment which was scheduled for later time in another place because of that.

I came here with flu, cough and chest pain. They sent us to emergency department. They did not check for my weight and temperature. Made us wait nearly an hour just to see a medical doctor. We told them we were leaving if they kept us waiting for a medical doctor. So they just asked us to pay for registration fee without us seeing a doctor and they didn’t even bother how their patient was! Wow! Truly amazing for a private hospital’s emergency department! We left for another hospital

Horrible experience. Complete ripper! Went to consult with an urologist with some previous reports. Payed RM 300 downstairs as registration and doctor’s consultation fee (which is already higher than other hospitals). Consulted with the doctor. The doctor took some extra time as he had to take help of ”google” to convert some of the values from the reports as they were not done from Malaysia. He said everything was okay in the reports and no medication required. After I got out, i was told that I need to pay an additional RM 141 for the extra time. In total RM 441 for just to know that everything was okay! I mean how on earth do they even justify that?!!! I am quite shocked by the service.

The only hospital building that looks like a corporate building. You don’t feel it its a hospital and the atmosphere is quite professionally run and i must say the setup is quite fabulous. Doctors here are friendly and professional. Thumbs up.

Service was incredibly slow. My sick son suspected to have virus infection after pre diagnosis. After wait for almost 2 & half hours, only to know admission is close & no more accepting patient. So the doctor just forget about virus test, only give normal treatment, medicine & ask to come tomorrow if my son still sick. Not end there, have to wait for another hour only for medication to be received. Very not recommended if you need a quick treatment. Unless you have time for all day then maybe you can come for their superior service.

extremely expensive place. avoid i visited the ENT specialist Kuljit Singh the whole visit didnt take more than 3 minutes i told him i had no wax in the ears and nose is also clear he probably took a look for not even 5 seconds. then i was charged >RM560 this was just for the visit and no medicine were included i complained that several items were double charged they reduced to RM392. still this was the absolut highest i have ever paid in malaysia. avoid this place if you are paying out of your pocket i am editing my review it is quite pathetic that the hospital is reacting to my review after 4 months!!!! and they reply with a copy/paste message that they have sent to other reviewers. It shows that they simply dont care at all what people think about them!!!! they ask me about my contact details. they can just put my name in their register and retrieve all contact info about me!!! as mentioned earlier, if you pay from your pocket, avoid the place. they are the most expensive medical center in Malaysia by far. you end up paying twice as much as other reputable hospitals

The inpatient services was good. Facilities are really good, staff are very helpful and attentive.

Ridiculously expensive. Went to see ENT Dr Yeo Sek Wee. The consultation lasted less than 5mins as the doctor did not pay much attention. This brief visit costed around RM800.

worst experience ever. Used to be good but with the new management totally bad.

Price Court Medical Center is one of the top ten Hospitals in Asia. Its design and facilities are unique. Caring and treatment is very good each staff loves his job and does their job in very well manners. It is a caring Hospital in KL Malaysia. Dr Nurse and other staff are polite and trained. They know how to give service to patient or caretaker. Rooms suits are very good well equipped with modern facilities.

Among the best medical center in Malaysia. Great specialists. Not too crowded. Ambient environment. Not that expensive as we thought compared to other private hospitals. Update Mar 9, 2023: Vaccination for umrah travel and influenza jab. Update Dec 27, 2022: Most comprehensive health screening facility. Need to make at least two months earlier for year end.

My 3 days admission to respiratory ward in Prince Court. Doctors and nurses are all friendly and professional! Foods are delicious. Environment is comfortable. All of these make me recovered faster! Just that I used ApplePay for the deposit payment during my admission. During discharge, was told that, if I used physical credit card to pay the deposit, I could get my refund back immediately. Now I will need to wait for my refund by providing my physical card information to them. Update, I managed to get refund within a week, with a screenshot of my Apple wallet app that show my card number and the Apple Pay card number (Apple Pay transaction will be printed with different card number).

On the eve of 30th Ramadan, right after we had finished our last Terawih prayers for this year, we were shocked and shaken by a disturbing news...Our one and only grandchild, Eidlan was having fits and seizures which had lasted for 20 minutes!!😭 Luckily, Dr MamaNgah was at hand to attend to things, but the anxiety and confusion it had caused the whole Family is simply unimaginable...After a brief wait, the ambulance came to ferry Eidlan, accompanied by Amir & Etty to Prince Court, amidst all the dramas for the entire neighborhood to witness!!😱😱 We had planned for a 3 days 2 nights Raya Staycation at a hotel, just as we had done for the two previous Hari Raya...But no matter how we plan, verily Allah is the best Planner.. Therefore, for the next four days, including the 1st, 2nd & 3rd Syawal, we were practically spending our Hari Raya at Prince Court, draped in our baju melayu, sampin and songkok and baju kurung, as how Hari Raya should be!! And all our Raya photoshots were taken here too.. Fortunately, Eidlan was given a clean bill of health, and cleared for discharge on the 3rd Syawal...so, now only our real Raya begins..😍😍❤

Ambience & certified medical facilities are 'first among equals' with prideful & lofty practitioners. Many east Asian patients. Preferred healthcare facility among locals. Latest medical equipment. Modern car parking facility. Safe environment.Close to Pavilion. Room prices at new wards affordable to the well-heeled. For certainty, call first to check, if your choice of rooms are available.

Good treatment, but PCMC gave me a CD for my lung x-ray. Come on you should give a usb drive instead, who even use CD now. Hardly find a laptop with CD player nowadays.

Pharmacy service today was worst. Only 1 counter was opened and patience were waiting hours to be called. I my self had waited more than 1 hour just to collect my medicine. I dont agree at all if PCMC was choosen to be the 10 best hospital in Malaysia. My day was really horrible today.

Admission can take a loooong time if you want to utilize your insurance card.. Services are good and docs are amazing! Hospital food was nice..

Overall staff are very helpful and professional. Except if they can be more engaging on initial contact , it will make the experience better..Not everyone makes hospital visits a daily chore, so we need directions and guidance on the procedure upon first interaction.

Beautiful clean and nice hospital that’s on the pricey side. Medical professionals are courteous and nice here. They answer calls and reply emails efficiently too. Even when you’re in the registration, pharmacy, radiology, day care, admissions, physio centre, or specialist clinical waiting areas you can tell they are efficiently working and not slacking in their jobs. (I unfortunately went to all these departments over the recent few months, but it was a pleasant experience) They also provide all day parking for a fixed price for admissions, and some restaurants offering variety of food. There’s a MyNews mart too. It is perfect for those who can afford it, to get the best comfortable service and treatment during your difficult times.

This hospital selling ONE mask for almost RM12. Go to hell.

If u r urgent and need to go to emergency, dont ever go to this hospital. I had the worst experience at there. Had me Waiting 30 mins to see the doc, after meeting the doc, the doc asked to wait for the nurse to bring me for daycare as i was having incruciating pain but took 45 mins to bring me inside thw room. Then another 30 mins to give me painkiller injection. What kind of treatment for emergency. So so so disappointed.

Very poor and slow service at pharmacy counter have to wait almost one hour bcos there are just 2 person at the counters. Very very very poor.

The health screening was really bad, there is no system and it will take very long for your turn. Worst, i was told that they have to let some vvip cut queue which makes others wait for a longer period of time. the whole process will take around 6-7 hours. not recommended for elderly patients. Price was expensive and definitely not worth going. I hope PCMC will look into this matter seriously.

Do not go to Prince Court under any circumstances. I went to PC because I was having chest discomfort and difficulty breathing, along with fatigue and fever. I arrived at 1130 am. By 2pm, I had yet to see a doctor. The nurses had come in and done 3 separate blood draws with zero explanation as to why. I had an EKG and chest X ray done, again with zero explanation as to why. Come 4pm i was informed that I would be admitted. Still zero explanation as to what was going on. I had to ask the guy handling the admittance paperwork (he was not part of the medical team) the reason for my admittance. He consulted the paperwork and told me RBBB was why I was being admitted. Neither he nor I knew what RBBB was. He had to look it up and apparently it's a heart issue. Two more hours go by, still no doctor to come and explain what the RBBB is and why I need to be admitted. At this point I was moved upstairs to a private room. There was no doctor on the ward to come and explain to me what was going on. I spent the next 4 hours asking for a doctor only to be told "there's no doctor on site". I asked to be discharged so I could go to a different hospital and get a second opinion and maybe have a doctor explain to me what was going on. Unfortunately they couldn't discharge me because again, there was no doctor on site. They wouldn't allow me to leave so I had to wait until almost 1130pm before a doctor finally showed up to tell me what was going on. I didn't buy his explanation at all and again asked to be discharged. He obliged and I was finally able to go home and get some rest (I never would have been able to sleep had I stayed at the hospital, as they apparently allow visitors all night, and there were screaming kids and family gatherings on either side of me, which the staff did nothing about). Two days later I began feeling better, so I travelled to Singapore for a second opinion. Turns out, there is absolutely nothing wrong with heart. All I had was the flu (PC did a swav test for the flu which came back negative, but it's fairly common knowledge that those tests are 50% accurate and shouldn't be used to rule out flu). So to recap, they ran 800usd worth of tests on me, admitted me, scared me into thinking I had a serious heart condition with no doctor to explain what is was or why they thought I had it, all because of the flu. Do not go to PC under any circumstances. They will run unnecessary test on you and admit you for zero reason just to get money out of you.

Premium pay but very low service satisfaction for common people who afford to pay. Everything is very slow, everything has to go through operator and u have to wait for quite a long time before u can get to the right person, the bed always full, MRI always full, appointment with the doctor always full. The outpatient counter speed has improved a lot for the past 2 months compared to the past years. Some of the Nurse and admin not very helpful, u have to know their working system, do all yourself, sometimes the miscommunication may cause you to run from one wing to another, unless they know you very well or you are a well-known celebrity. Met several specialist (gynaecologist, opthalmologist) and emergency MO to check my baby but somehow the service was unsatisfactory and i just met them once. The facilities, restaurant, MyNews, prayer room, restroom was really good. Dr Deepak Singh (Orthopaedic) was very nice and good. Physiotherapist Mdm Sarkuna Devi was very nice and good. The water therapy (swimming pool) was fun. Yet, i decided to go to other hospital which can offer faster service & treatment attention

When the registration counter and other individual clinics are open at 8 am, we expect the same for Pharmacy. Yet they say it is open at 9 am. How convenient we have to wait until 9 am for service.

i would like to give my pwrsonal feedback. pcmc really need to improve your customer service and internal process. i come at 945 for my 1015 apt, only end up meeting the doctor at 1055, n only for 2 min before i was re-routed to registration counter, to request for another GL. Spend another good 1 hour waiting, before the staff at radiology asking me if I'm ok to sign a waiver letter, since the GL is late. Cant you do this upfront?? i clearly ask them earlier is there anything i can do or i should do. i bet this is typical issue with GL issuance faced by d hospital🤦🏻‍♂️ spend 3 min doing ct scan, and re-route back to the doctor's clinic. at d dr's clinic, im clearly asking d nurse, should i wait or redo d apt since its 1230 already n she ask me to wait because d dr was with another patient and it will be my turn next. only at 1pm d nurse come again n said can i come back at 2pm because dr have emergency... logic ke?? wasting good 3 hrs. and im yet to see d doctor for d actual check up.

Sorry. No photos. It’s a medical centre. And to protect the privacy of the people here too. 5 stars ain’t enough for their staff. Fantastic service from entry to registration to the clinics! Each and every one of them have smiles and they actually approached every one that walked through the door to find out whether they need assistance! Truly awesome!

A standard ward in 5G Cost RM280 per night There is a sofa bed in the room for companion, it is alright. Some nurses are friendly and helpful (appreciated that), some are just very meh 😮‍💨 (rude and careless) Majority foods are good except vegeterian option which is tasteless 🤢 Room is quiet unless ur neighbour cough loudly otherwise, you definetly can rest well. Air cond wind direction can be adjusted (need to call technician to do that) There is housekeeping everyday and also towel changing. Pls request more if you need it. Only 1 bath towel provided. Park near the jalan bukit bintang exit, it takes you to the lift near ward 5G Overall, staying experience is still considered okay. But can't rate it 5 stars, it still has many aspects to improve. Discharge bill takes 1 hour plus to complete.

My second time visiting this hospital. The way how they treat you is excellent. The way things are organized is awesome. The way they makw you wait is the worst. Been waiting for 30min just to call my name so i make my payment and go pick up my medicine...

Overall excellent service quality and facilities, particularly if you are staying in city center where its convenient to access the hospital. The doctors at A&E are friendly and will try their best to make you feel comfortable. Registration for the specialist clinics is also done well and quick time. Despite the perception of being a premium hospital, the fee is not that different from any KPJ hospital for example. Building structure is well planned and the lobby is a good congregation area. Parking is bit expensive here, but there is no worry about not getting one at any time of the day. Management has also put cones near the main road entrance/exit to prevent parked cars from blocking view when we exit. Perhaps the management can also look into preventing insurance consultants from harassing patients.

Slow and inefficient clinic. 80% of the time you spend here is waiting (registration, doctor, new appointment and pharmacy = 3h)

Wah..... Memang menguji kesabaran betul... Da 5 jam da ni.. After this.. Mmg x ke sini la.. Service too slow..slow..and slow.. Worst then gov hospital.. Where the quality and integrity of private hospital.. Not recommended.. Please find another hospital...

Came to Emergency Room for chest pain with my partner. We had to wait for more than 1 hour - no doctor. Decided to leave to another hospital after we told them we will leave if no attention given. Asked for rm 50.00 registration fee payment. Horrible - should learn from Thailand Private Hospitals - Samitivej, etc

So bad looking for money managemant lie They did not give me a solution on the subject of my complaint to them

This is my second visit, first visit was good but not this time. Appointment booked at 2:30pm, seeing doctor at 3:10pm and spend only 5 minutes in doctor’s room. I am using Guarantee Letter from insurance company and it still took more than half an hour to wait for billings, said they need to prepare the medicine list, not enough staff..etc.. what an excuse! Very poor attitude and efficiency, please avoid! Doctor Anthony is nice Paediatric anyway.

Excellent service given by the whole team. Good customer service, super friendly staffs and very helpful for every of my requests!👍🏻

Good service.. caring nurse.. good facilities.. tq all..

I've completed my 2nd dose today! Smooth process with the vaccination. Very helpful staff.

I was admitted in Nov after a minor surgery to remove implants from my leg & have had 2 follow-on visits. This was the best post-operative care experience I’ve ever had/seen. There is literally nothing to improve on. Perfection is the word that applies here. Keep it up..! 😊

I had a clavicle procedure done. Prince Court deserves a 7 stars. The professionalism, empathy, care and attention to detail are astounding. My doctor took the time to carefully explain my condition and the operative procedure. The nurses whom attended to me post-operation all deserve a gold medal. The facilities in Prince Court is second to none. Well done, Prince Court and keep up the good work. Don't rest on your laurels. Keep the excellence. Thank you again for taking care of me.

excellent service in ER and mri...thank you Dr Thines you were truly excellent and understanding today with my wife..Again, thank you and the nurses..

Honestly, the only reason this place gets any stars is because of my sons pediatrician Dr.Mansul who merits more than 5 stars. This place is chronically late for all their appointments and it is common to spend all day there because their services are not streamlined so do NOT plan any other events or appointments afterwards because you will miss them. Also, the nurses will offer you their private contact numbers in order to make up for the lateness which shouldn't be a thing. Just don't be 45 minutes late to begin an appointment and then slip in a dato for a check up when you think I'm not looking. Just be realistic about appointment times booking office!!! Their emergency is great in that there is no wait to get in but the diagnostics can be somewhat questionable. People rave about this place but I can't say much about it other then I love Dr. Mansul.

the place n facility are superb considering its a private hospitals. follow up with Dr shamim at endocrine clinic, she's supper nice and friendly. also met doc Daniel Zainal, if you are looking for psyctrist consultation you may consider to book an appointmnt with dr daniel. there are cafes, my news, gift shops at the ground floor.

Came here for an emergency procedure to remove foreign object from my daughter's throat. Chose pcmc instead of my preferred go to KPJ Tawakal (easy to reach from my house) considering its state of the art facilities and availability of doctors if one is not around to attend emergency case. I was relieved that pcmc was able to conduct urgent OT procedure with full ppe pending covid19 pcr result. Spent overnight at the paed's ward and discharged the next day. My sincere gratitude goes to Dr Anura ENT, Dr Vivien MO, Dr Azmil anaes, nurses and all the staff involved for their good service and job well done. For record, I was here too the last 13 yrs since my eldest being among the early inpatient for quite a long stay. What I remember the most was the pleasant experience I had with the staff and so do now. Pcmc has come a long way to where it is today. I prefer to come here if I need options for doctors as they hv many with specific background and specialization.

I was admitted here twice for a gynaecological procedure earlier this month under Dr Vigneswaran’s care. He makes me comfortable and plays an important role in ensuring the anxiety is driven away the entire time. Also, he is very professional and skillful. He provides a holistic approach in making sure I was aware on the procedures and treatments I will be going through. I would highly recommend him if you are looking for the best care.

Thank you for the wonderful job Dr.Kenneth Kok you did on my tummy. Not only you are a wonderful surgeon, you are a compassionate human being. From my first consultation to my post-op visit, you have provided me with respect, care, honesty and friendly. I am very pleased with the results and I feel wonderful. I looking forward fill out gym attire and bathing suits. The experience has definitely given me more confidence and helped my self-esteem. My heartfelt thanks to you, your surgical team and all the nurses from Prince Court Medical Centre, KL. I never felt embarrassed or scared during this experience. This has been a wonderful and positive experience for me and one I will never regret. I will definitely recommend you to others who may be considering cosmetic plastic surgery. YOU ARE AWESOME!

Could not have been happier with the facilities, staff and treatment. Outstanding care and commitment, and the cost savings over what I would have paid in US is incredible. Well worth the trip! Special thanks to Samantha Heddy and Dr. Yap for all their care and attention.

My fav hospital. All doctors, nurses from gynecologist, paediatrician and other dept here are my fav, they always give u their 100% efforts in services and the facilities are also never disappointed. Didnt mind paying a lot to get a great services.

Did my medical checkup here and the service is incredible! The nurses are very kind and helpful.

First and last time coming here. Made appointment for full medical checkup. Didn't start on time. Super long waiting time in between different check ups. Other places I would have been done by 12, over here its 1pm and im still waiting for ultrasound. But I'm just disappointed. Think sunway and ijn offers better services with cheaper price.

Hotel like hospital, good service, but expensive.

RM45 registration fee at every counter during every visit is just a ripoff. They may as well install a toll gate at the entrance. The registration is not really a benefit or service to the patient, but to the hospital and the doctors. (Updated 2020-12-01) Just change the policy to charge the registration fee to the consultation fee (if you must make the extra RM45 per visit) and have your staffs do the runner jobs of bringing the registration form from one counter to the other instead of the patient.

Very professional staff and facilities. Would have got 5 stars but for the long 30 minute wait during registration.

I am very impressed by the level of professionalism and the expertise of the doctors and staff. My son had his ACL Reconstruction Surgery and the entire process went very smooth in a systematic manner with efficiency and professionalism. The surgeon Dr. Asri Ghapar, who performed the surgery is just excellent and very knowledgeable with extensive experience in this field. We are very happy that we found Dr. Asri for my son’s surgery and this great hospital - Prince Court Medical Centre. I also go there for my treatment and very fortunate to know Dr. Ramani, Rheumatologist. She saved me from my pain and distress! A great doctor indeed. I enjoy meeting her and value her advice. I would recommend others to get treatment here.

Damn long waiting for emergency

It is a place that I spent a lot of my time due to a knee injury. The Ortho consultant and physiotherapist were excellent and professional. Absolutely enjoyed my time there especially the heated pool throughout my rehab. Only problem is the constant long queue in Lobby 2A and the lack of food selections for the public.

Very poorly planned health screening procedures. They made us fast since the night before and yet do not prioritise the procedures that requires fasting before moving on to the others so that I will be able to eat in between. Its already 11.30am now and I've not completed my abdominal scan. Pantai is so much better for health screening. I also realised that they just accepted patients who did not make an appointment for health screening. Seems like all they care about is profits, just accept as many patients as possible.

Services in general are ok. At times need to wait for a long time before getting to see the doctor even though with an appointment. What irritates me most is trying to set an appointment via the general line. The voice recording says if you know the extention no to key it in but when you get through and ask for the clinic extention no, you are told it is meant for internal use only. If that is the case, why have the recording message to enter extension no.

Good service. Nice building design, feel like in hotel. Staff are friendly. Have indoor and outdoor parking.

The 1 star is for the facilities, clean and with nice restaurants and waiting areas. My experience with Dr. Danish was shocking. He was dismissive and uninformed (which is shocking for a specialist). I’ve since used Gleneagles and the service has been superb in comparison. First time poster

Untrained, unprofessional and very disappointing service. Norhaslinda, registration counter. Very rude! No greetings, no welcome. This was not the first time she treats patients very rudely. Terrible service and experience for a so called 5 star hospital. They should have fired her long time ago. So many other people can do her jobs much better.

Nice place and good sevices

5 star facilities... If you go orthopedic section all staff nurse will serve you like a family 👍

Had an emergency leg surgery and warded for a week at 5F. Very well taken cared of by the doctors and nurses at the ward. Also had pico machine attached to my wound area, which was professionally done by the nurses at the orthopedic clinic. Thank you staff nurses Norasykin, Siti Syazwana, Umi Umira & Shafikah.

Did my prenatal check ups and delivered my baby here, rates are slightly pricier than other private hospitals but service is top notch. My stay was very good and made my pregnancy and delivery a lot more comfortable.

Had finger cut and first hospital came to my mind is PCMC. came here. Doctor check thoroughly and treat as normal cut, 5 stitching. Five weeks later after fully heal, specialist Dr detected my tendon 90% cut. NEED TO GO FOR SURGERY, RECOVERY, PHYSIO ALL OVER AGAIN. Decided transfer to Gleneagles instead for surgery. Not coming back and wont recommend to my f&f.

The medical centre is very clean, feeling like entering into a hotel. All the signage are clear and easy to understand. The staffs are friendly and very helpful, including the guard at the entrance. One thing to improve is the underground parking is dim. More brighter lightings are recommended. Additional 10% on top of the parking should be waived as we are moving to more cashless payment during the COVID-19 pandemic.

Went to do my PCR test which cost me more than RM360. The result came back inconclusive. I m not a doctor so I don’t know how that could happened, but the report stated there is only a single gene detected, so I can only assumed it was the lab assistant’s lack of skill. I mean how can it be when swabs were done on both the nose AND throat! And the nurse who called me was quick to say it is not the lab nor lab assistant’s fault, and I will have to pay again for the second test. Needless to say, I m not returning. There is no guarantee that the lab or the lab assistant will get it right the second time, and I m sure not to let the hospital take my money again.

The services just amazing! The staff, nurses, and doctor are really helping and give clear explanation to us. Its worth the price for medical check-up, can get the result on the same day

I hope for significant improvements in the speed and efficiency at the ED. Currently, there are four staff members engaging in non-work related activities, such as chit-chatting and laughing, which hinders progress on registration and payments. I've been a regular here for about 11 years, and lately, I've noticed a decline in the overall standard of service. It’s key to drive quality control. Pharmacy is another dreadful area to be. For such a big hospital, only one pharmacy is allocated and most of the time one pharmacist will be in duty. Pls fix this

I don't mind waiting in line for a long time, but I'm surprised some nurses don't wear gloves. A nurse recently handed me the pills with their bare hands. I’m not sure about their hygiene. Ensuring hygiene is essential, especially in a private hospital that claims to be the best; it's unacceptable to overlook such basic standards.

We came at 3:00 AM for the delivery of our baby. Staff were very professional and friendly. They prepared everything that my wife needs. Dr. Tan also was very good and professional. Thank you so much for your kindness

We had our baby delivered at Prince Court Medical Centre and I was very impressed by the quality of care and service that I received. The doctor and nurses were very professional, friendly, and attentive to our needs. The facilities were spacious, clean, and comfortable. The food was delicious and nutritious. My wife felt well taken care of and supported throughout the stay. I would highly recommend Prince Court Medical Centre to anyone looking for a premium family-centric healthcare facility. Thank you for making our delivery a memorable and positive experience!

Excellent facilities, very helpful and courteous staff. Specialists physicians. Overall great experience.

Service was slow but good once you get it. It once took 45 mins + just to go to collect medicine

2 stars is for the facilities, they are top notch, spacious, clean, modern. Everything else, especially the concept, is a 1 star. This hospital is there to make money, and the doctors have this approach. The quality of the doctors is mediocre at best, the service is normally terrible (I was almost never served on time, despite making appointments), the prices are shocking. Just as an example, they charge 150RM for 30 tables of Lifeextension melatonin 3mg, real cost (online) is about 15RM. I continue to go there since I've been to other hospitals, and they are worse.

Clean, staff very helpful

Convenient and pleasant place.

Hospital facility was very nice and comfortable for everyone. Excellent staff service and make sure every patient feels at home.

Very good hospitality..

Always over charge in their billings to insurers. When rejected for their claim, patients must pay. Rip off hospital. Please do yourself a favor and just go to other hospitals.

(Translated by Google) All costs are not cheap in a high-level hospital, but the medicine is first-rate (Original) 高級醫院所有花費都不便宜，但是藥都是一等一

There's no word can express how good this Medical Centre and this is my only choice among the best hospitality in Malaysia. The doctors are super amazing and so capable to treat patient especially Dr. Daneil Lee, Dr. Mandeep, Dr. Sharmin and Datuk Dr. Kuljit and i used to visit them for many years and never disappoint me. They treat patient very well with honesty, you wont regret and you'll get recover almost 100% and these are the only doctors that i can rely and trust with.

The best Hopital in KL

Recommended as the staffs are efficient with 1st facilities

Hospital

Great medical center

Datuk Dr Yunus Gul was very personable, empathetic and has great passion in his profession. I was recommended to consult him and thereafter I had passed on the good word knowing very well that myself/ friends and family will be in his good hands.

Great Hospital. IORT Intraoperative Radiation Therapy. Experience new innovative one stop Breast Cancer treatment. Effective in local tumor control… Precise in treatment delivery… Convenient for patients… Versatile in application…

(Translated by Google) WORLD CHANNEL YOUTUBE The BEST private hospital !! (Original) MENDUNIA CHANNEL YOUTUBE Hospital swasta yang sangat TERBAIK !!

the place is amazing beautiful place. service is top notched and i recommend u peeps to take a visit in this hospital if u have insurance

Regarding general services all are perfect starting from regestration up to arrange appoitments. Very intensive care for all patients. However, the same as other hospitals you can find good and bad doctors so you should know who you will deal with. Not all of my experience in this place are good indeed. Some doctors are trying to waste time asking extra tests more appoitments to get more money. Not all of them are really clear enough Be careful and be aware. In serious condition try to get another opinion

They only know how to get cash from you, other than that dont be shocked if you dont get the help you need here. (The one star is for the building).

Delivered my 3 kids here! Dr Kk Iswaran is surely the best for me. The nurses are extremely warm, kind and helpful.

Facilities are superb and easy to get around, but they need to improve in some areas, such as managing patient's future appointments. Hospital staff members, including specialists, should be more proactive in handling patient's concerns and show more empathy. I do hope these can be improved.

Very slow and inefficient processes. Took half an hour just to fill up all sorts of manual forms and waiting for the staff to key in my details.

My favfavfav hospital.. Delivery all my kids here. The service is really 5stars..

Luxury comfy hospital. Lobby was huge as the building also huge. 5 star hotel look a like. Last visit here in 2017, to accompany my mom.

Service good. Friendly staff

Good service. Staff friendly

Good service and the staff very kindly.

Indah khabar dari rupa. I came there due to difficulties in breathing and unable to sleep in the middle of the night. Upon checking they said I was OK. They didn't even have the courage to put my symptom in the receipt and said its probably un-claimable by insurance because they do not cover "difficulties in sleeping" sickness. Hello, do you want me to wait until I'm unconscious only qualified to be diagnose in the emergency department? Just because you do not have the knowledge to diagnose my symptom doesn't mean I'm OK.

A little long on the registration waiting time, but the doctors there are very friendly and good. I would recommend going about 45 mins before the appointment time to be safe. Otherwise the environment is very clean and good!

I knew it was expensive hospital but i though they are good, unfortunately i was shocked with the low quality doctors here in prince court.. i went for checking my hand i have pain for months, the doctor never touched or examine it.. just asked me to go do nerve screening, ended up nerves has no issue.. doc said take rest will help Without even KNOWING the issue Ended up paying RM1200 for NOTHING!!! Any small clinic outside would do much better!!!!

I brought my child for his vaccine. Services at clinic improved very much. I didnt wait for long like before especially to see the specialist. Well done.

Was there for medical check up. Friendly staffs with cozy waiting environment, not to mention the reasonable screening package. Thumbs up!

Organised. Very corporate like building and operating structure. Registration on G, clinics upstairs, pharmacy is fast as theyey get the prescription electronically from the clinic. No need to wait long. Staff are friendly. Better than some other places...

Very friendly staffs feeling warm and happy with their services. Very caring feel comfortable.

Poor administration at the Emergency Centre. Waited for almost 7hrs for admission to the ward. This happens to me on 8 March 2021. Dear PCMC administrator, you may contact me for further details for your review. Your excellent service and reputation gotten spoiled due to this. Please improve and take kind of actions!

Great hospitality..

Good hospitality and comfortable

The waiting time payment counter and the meditation is too long. Need to have some major revamp to improve this. Everytime i come i wud spend more than 1 hour for just this only.

Had a terrific experience here. I never knew hospital can provide such comfort. Dr and staff nurses are very passionate in nursing me. Food and meals are always top notch. Would totally recommend.

Dr yeo sek wee ENT…Money minded doctor...diagnosed for 5 minutes, answered rudely. Imagine going though medical problems and the doctor doesnt answer properly. At the end got my sinus issue fixed by a different doctor. Please avoid this doctor.

5 star coz of Dr julia shahnaz merican and the staff in ward 5;5A- Very great hospitality

Very impressed with Dr Mumtaj Nisah Abd Rahim (orthodontics). She works extremely well with children and is very quick and gentle.

So far this is the best medical centre experience for my wife and newborn. Everything went smoothly. The doctors were highly qualified and the staff nurses really made the whole experience very meaningful and memorable. Kudos and keep up the high standards!

Pleasantly surprised by staff courtesy. Very kind nurses who did the 3rd booster jab for my father. Mandarin speaking Malay staff who was friendly to make him feel welcome.

Excellent service from all staff, polite! and centre very clean and tidy. Hope for my turn for 3rd booster astra Zaneca will be at Price Court Medical Centre.

Had fried kuey teow & my wife had fried yellow mee for breakfast at its cafeteria at B1..really like the taste

I have been seeing Dr. Shamin Ramasamy for a decade or more. She has expertise or experience treating my specific condition - Type II diabetes and obesity. She ensures I get the appropriate evaluations every follow-up appointments. She is best described as a thoughtful endocrinologist - someone who's going to take the time to take a history and to listen to you. She stays on top of new treatment advances and innovations too.

Took my mom for her booster vaccination. Pleasant experience here. Friendly staffs and really helpful. Thank you.

Smooth sailing experience. Staff, nurse and everyone really nice and friendly. Well done PCMC.

Bring my dad to have 3rd dose vaccine. Everything fast and smooth. All the staff are friendly to served and explained to my dad about 3rd dose vaccine (Pfizer). Thank you.

Good doctors and nursing staff and service but administration and efficiency is appalling - big mistakes on bills, registrations that take 30 mins just to be logged in for your appointment because they centralise it and shuttle everyone through like cattle. Endless waiting for specialists just for them to send you for tests that once again you are endlessly waiting for. If you have an appointment, make sure you don't have anything else booked that day because you're gonna lose the whole day. In comparison Pantai/Gleneagles etc are not amazing or anything but so much better when it comes to not wasting your whole day. Also the IT systems need to be updated. So difficult to get soft copies of medical reports and scans etc.

Love it all staff for attend me for booster vaccine injection 👍🏻👌🏻. Thanks prince court medical centre very good service and tip top hospital

Good service start from the reception counter to pharmacist..Been loyal to PCMC for the past 10 years. Love majority of the Dr 👍🏻

*Inpatient Review of PCMC 👍🏻 1) Generally pleasant experience, with fast attending personnel 2) The hospital crew generally helpful, though some less 3) Great privacy throughout the staying in the ward 👎🏻 4) Emergency Service personnel could have been better and clearer in their handling of patients, especially when patients are required to have the RT-PCR test done prior to admission. The Emergency nurse at the counter plays an important role in directing the patients, especially we are in the midst of possible third or fourth wave of COVID-19. In my experience, I was told to wait inside the Emergency Unit, together with the rest of the patient seeking treatment. I was concern with me possibly catching COVID-19 while waiting there. Which got me very annoy. After waiting for 10 minutes, I noticed the rest of the patients (same like me, before the admission) were attended, taken the RT-PCR tests, while I was still waiting there, with no one informing me to do the test. This, truly a health risk posed on me 5) Admission counter personnel, Madam Sakti, could have been more attentive. She is not the most informative nor friendliest personnel I have encountered at PCMC, almost similar to some of the outpatient personnel, whom only wants to focus on the paper work more than the patients, whom are here for care. When asked if I could choose the view of the room (as advertised on the PCMC website), I was told no by Madam Sakti. 6) Once arrived at 5G Ward, I was shown the room 9, with no proper orientation, but I guess I could figure the room out. Only later the staff nurse on duty gave a brief tour of the room, with the safe, malfunction. Key pad for certain numbers are not working 7) The room is clean, but not well arranged. I can see a hook on the wall above the bed, but no painting whatsoever. Maybe there was before, but removed for whatsoever reason 8) There is a sofa (bed) in the room, but the direction is facing the patient, maybe intentionally. I think it is better to have the sofa bed to face the TV screen, which patient could sit on, cause for patients who could move about, the bed is not the most comfortable place to be 9) Food is tasty, generally delivered on time. But the portion could have been a bit larger 10) The procedures, guidelines, as of what patients could expect, could have been better. Which could reduce a lot of anxieties. And the waiting time for surgery, discharge, could have been communicated clearly to patient, in the estimate of time 11) For TV channel selections, why CNBC only and no Bloomberg? How about Awani, for local news? 12) Shower gel, ideally should be in open cap instead of screw on, cause it is more convenience 13) Towel and bedsheet change, could have been done daily, for hygiene purposes

Hi, Good day. I am Wang Seok keng, an inpatient from Ward 5 C. I would like to thank Ms Azrin the wound care nurse. She is very helpful and resource full. When she did my pigtail wound site,she is very gentle and detailed. So gentle until you don't know that she has completed the procedure ! She keeps checking if l am ok during the procedure and update date me on the site condition.She also check to ensure how l would like it tape, so that the tube does not interfere with my movement. She will drop by to visit and check if l am ok. Cik Azrin will also whatapps to check how I am doing. She also suggest that f l am discharged, l am most welcome to contact her to make arrangements to come back, if need help with the dressing. I really appreciate all her help and she is a great asset to the organisation. 100% like to her!! Thank you again, Cik Azrin. I would like to say a big thank you to Sr Puin from Ward 5C for going all out of the way to make arrangement for me to be vaccinated. Much appreciate for going the extra mile, Sr Puin.100% likes to Sr Puin. Sr Puin, you are a great asset to the organisation. I would like to say a BIG THANK YOU to Datuk Tan SY and the team of great nurses, ancillary staff, Kakak kakak at Ward 5C for taking care of me.Thank you too to Cecelia and Diana. Cecilia that help to order the food always helps me with the menu and makes suggestions. She patiently answers my questions. 100%likes. Thank you too to the staff who helps deliver the food. Thank you too to all the Chefs that cook the delicious food. A big thank you too to my nutritionist , Judy for always so caring and doing up a menu plan to follow when at home. 100%likes to all.

Get my booster dose here! Friendly staff & good service. 👍🏻

Overall experience is good. The payment counter needs to be improved. We had to wait for an extended period of time before we can pay. The staff attitude was ok. But it needs to be improved. My wife asked when would be our turn but the lady just snap back and check the file and say it's the next one.

PCMC Staff very polite and it made my visit to PCMC very pleasing and happy. The vaccination procedure was very smooth and only takes less than 5 minutes waiting. Thank you PCMC...Job well done in helping more people getting vaccinated.

They are organized and have highly trained doctors. Highly recommend ❤️

The overall service by the hospital is great. One thing that I want to really highlight is the choice of food offer for in-patient. The food served was at the right temperature & taste really good. Although, the timing need to improve but at the end of the day the food itself make you feel satisfied and forget about the pain that you're currently having. Doctor, nurses and the clearner staff that attended me at the ward also were all good and friendly. Hats off.

Came here with a referral for Gastroenterology. Went through the emergency at 5.30pm. Waited one hour for registration, two hours to see the Dr, and endless hours waiting for GL. The DR misinformed the condition I am in to the insurance company (AIA) which rejected my claim for insurance. The Dr was taking light of my condition and reported is as not urgent for treatment and told me to come back tomorrow. I would not have come to a hospital, to the emergency in fact if I wasn't requested to do so immediately. When waiting for admission, the registration staff have not proceeded with anything until inquired an hour later. At 8.30pm, went to get Covid tested, and waited 2 hours for the result. At 11pm, AIA rejected my GL request. Waited another hour for the hospital to process my billing. During the billing process, it was known that the nurses were supposed to give me medication for my gastric pain but no one has given me anything for my pain. The staffs and nurses were not effectively communicating which led to long waiting and delays.

Hotel like hospital.. if you are admitted kindly ask for the sticker from the nurse and get the congress ticket from the parking office for RM15 for 24 hours parking. Otherwise the normal parking rate applies.

Had to send a relative today for checkup. This is the same patient who went to the 'other' private hospital for admission twice. ( Please refer to the previous posting). I must say I was totally impressed by the service given. The fast service was due to the fact that we were cash customers. A great initiative unlike the 'other' private hospital. The customer service and questions asked were professionally answered. It is basically how a private hospital should be run. Getting things done ie x-ray were done fast as well. The restaurant served a 5 star food and service as well. Kudos to the team. Drawbacks: Signages a bit small for me. Maybe it's just me but when there's budget, do consider increasing the font size. Noticed a few folks were squinting as well.😂. Toilet was satisfactory BUT someone decided to not throw the used tissue into the waste bin. Not sure accidentally or just ignorance.

Great experience to a visit Prince court medical centre with nice environment, clean, nice foods and most important friendly staff and doctor. Highly recommended

If your inpatient then the place is nice. It's really like a hotel. They let you freely choose your dinner independently of how bad it is for your condition and if you want something healthy, better bring it yourself. Better when it comes down to the doctors of which some should be simply called butchers. Another problem is that they have a lot of decorated doctors but all the other staff seems to have not much of a clue what they are doing, which can be really concerning. Well, that's only my personal experience (and that of s couple of friends). I also heard good comments but I am sure they left reviews on their own...

Everything was excellent especially staffs at wards were friendly and helpful EXCEPT for service at admission and discharge process was super damn slow. My schedule for admission was done a day before and to be admitted at 10am the next day, only able to do it 7.30pm until cause my MRI was delayed until 12midnight. On another experience, my discharge was done early in the morning, but only able to leave at 5pm. I face the same problem every time i admitted to PCMC. Other that this, all was great - their outpatient, their physio, staffs in clinics, their inpatient’s meal were all good!

We came at 3:00 AM. Staff were very professional and friendly. They prepared everything that my wife needs. Dr. Tan also was very good and professional. Thank you so much for your kindness

Exellent service, all the staff, nurse and the doctor are amazing, you know that the are working wholeheartedly. The hospital is clean, treatment is done with procedure which make patient not waiting to long.

Every service here at Prince Court is recognizable.however,above all of these , the face of PCMC ( at the main entrance) provides warm and welcoming environment. Especially ,I would like to thank to Ms.Dina( Customer service officer) for help and assistance today as we came in with kind of urgent situation. Thank you so much ,Officer Dina. Best Regards, Datin Kelly HJ Lee

High-end & premium hospital with very poor services. Everything is slow and unsystematic. Average waiting time is around 1hr ++ at each location (from at the clinic reception, meds collection at the pharmacy) The clinic receptionist were very unprofessional, loudly gossiping about their other colleague at the front desk area, I can clearly hear what they were talking while I was sitting at the other end of the room. There are more than 4 counters at the pharmacy but only 1 pharmacist was on duty at a time to hand over meds to the customers. I think the service at some gov hospitals are far way better than here.

Very nice place and enviroment that make me feel calm.. and also very nice nurse to help me