1/5 Mustafa K. 6 months ago on Google
DANGER:
FOOD
POISONING
Review
update:
15/10/2023
I
am
updating
this
review
after
vomiting
and
not
being
able
to
sleep
due
to
nausea
that
lasted
for
hours.
I
had
dinner
on
the
night
prior
to
this.
I
am
never
eating
there
again.
Review
update:
10/09/2023
-
No
air
conditioning.
The
place
is
hot
and
sticky
during
summer.
-
The
lighting
in
this
pub
is
getting
dimmer
and
dimmer
because
nobody
replaces
the
lights
that
are
either
broken
and
need
replacing.
-
Dirty
tables
and
chairs.
Same
problems
as
always:
Lazy
managers,
who
are
always
absent,
have
no
intention
of
fixing
such
problems.
Unfortunately
they
are
not
ready
for
that
conversation.
Review
Update:
6/5/2023
Two
stars
for
the
positives.
-
The
drinks
are
good.
-
The
food
is
good.
Knocked
off
three
stars
for
the
following
reasons:
The
staff
are
awful.
Poorly
trained
and
rude.
There
is
always
new
staff
here
who
don't
know
what
they
are
doing.
They
never
seem
to
know
what
drinks
to
serve.
I'm
a
regular
here.
I
know
what
drinks
I
order
for
my
friends
as
well
as
for
myself.
So
whenever
I
ask
for
a
certain
drink
they
always
say
"We
don't
serve
that."
That's
rubbish.
Yet
they
insist
that
such
a
drink
doesn't
exist.
This
is
when
I
request
to
speak
to
the
manager
since
he
is
more
informed
of
the
drinks
than
the
staff.
The
manager
has
to
intervene
to
deal
with
something
simple.
This
has
happened
several
times
now.
It's
ridiculous.
This
is
because
the
managers
are
so
lazy
they
don't
bother
to
train
their
staff
properly.
Poorly
trained
staff
leads
to
poor
customer
service.
Sort
yourselves
out.
Updated
review:
6/2/2023
Previously
I
used
to
be
a
regular
here
because
the
previous
manager
did
a
fantastic
job
of
running
this
pub
efficiently.
But
now
that's
no
longer
the
case.
Now
that
the
previous
manager
is
gone,
whoever
this
new
manager
is,
is
abysmal.
The
staff
are
rude.
There
is
always
new
staff
who
are
not
trained
and
don't
know
what
they
are
doing.
They
are
so
rude
and
lazy.
Every
time
I
order
a
certain
drink
their
immediate
response
is
"We
don't
sell
that"
and
I
have
to
remind
them
that
they
do.
Whether
it's
a
beer
or
a
cider
they
claim
they
don't
have
it.
My
friends
and
I
have
been
buying
these
drinks
in
this
pub
for
years.
It's
clear
they
can't
be
bothered
to
get
the
drinks
or
keep
the
fridges
stocked.
They
constantly
complain
to
me
that
they
have
to
go
"all
the
way
downstairs"
to
get
it.
This
is
not
professional
customer
service.
It's
disgusting.
I
do
NOT
want
to
hear
that
when
I
go
anywhere.
I
don't
tolerate
such
bad
attitude.
The
service
of
the
food
has
gone
downhill
too.
As
we
know,
the
kitchen
closes
at
11pm.
On
two
occasions
my
friends
wanted
to
order
some
food
even
though
it
was
before
11pm
and
the
staff
would
say
"No.
The
kitchen
is
closed."
When
in
fact
it
wasn't.
Due
to
such
a
response
we
had
to
complain
to
the
manager
who
eventually
made
the
staff
take
their
orders.
This
is
not
one
individual
we're
talking
about
here,
it's
every
single
staff
member
who
start
working
here
untrained
and
have
the
nerve
to
mistreat
customers.
Such
rudeness
from
staff
is
unacceptable.
The
service
has
also
slowed
down.
The
lack
of
hospitality
here
is
ruining
this
pub.
The
place
is
dirty
and
needs
tidying.
Nearly
every
single
time
I
come
here
there
are
tables
that
need
cleaning
even
when
the
pub
is
not
busy.
Another
clear
indication
of
the
lack
of
attention
from
the
staff.
They
need
to
sort
themselves
out
because
right
now
things
need
improving,
quickly.
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