Bromley Kia image

Bromley Kia

Car dealer Kia dealer

One of the Top rated Car dealers in London


Address

2a Stone Park Ave, Beckenham BR3 3LS, United Kingdom

Website

mastersgroup.co.uk

Contact

+44 20 8662 6133

Rating on Google Maps

4.70 (710 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5 pm
  • Sunday: 10 am to 3 pm
  • Monday: 8:30 am to 6 pm
  • Tuesday: 8:30 am to 6 pm
  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 6 pm
  • Friday: 8:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Graham (44) service (26) Bromley (21) Richard (18) experience (14) great (13) recommend (12) Christian (10) sales (10) happy (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 monica p. 10 months ago on Google
    Graham Christian at Kia Bromley/Beckenham is a top notch sales person. We only went in to get some facts and figures - he was happy to oblige with whatever we needed, whatever variation and combination on both new and used Niros - and we can out having put the deposit down on a 10mnth old Kia. No hard sell: just told us the figures, took us on a test drive and made it all happen seamlessly and smoothly. Had the car ready for us to collect in 72hours. Finance sorted, paperwork done, beautifully clean car handed over and all the necessary instructions given. VERY happy customers and very happy with a 7year warranty and an absolute certainty that, should anything go wrong, Graham will fix it for us. Nothing was too big an ask. Thank you.
    1 person found this review helpful 👍

  • 5/5 Vivian Y. 2 years ago on Google
    Richard Spiller is a 🔝 bloke and extremely knowledgeable sales man. Informative, concise and too the point, knows his stuff, answered every question and query quickly, without fuss and great professional ease. Would absolutely buy again and will recommend without a second thought. A brilliant life experience I will absolutely bank. Thank you Richard, keep up the great service, my apologies about the Mars bar!! Maybe next time!!
    1 person found this review helpful 👍

  • 5/5 M B. 1 year ago on Google
    This is fourth car we have purchased from Graham. Graham's customer service is second to none, he makes you welcome, he is honest and takes the time to explain all your options, nothing is too much trouble. It's a real pleasure doing business with Kia. Their customer service, sales staff and service are excellent at Bromley. My last two cars were an Outlander PHEV, when i decided to change my car, we went to Bromley Kia and specifically looked for Graham. It was four years since we last went to Kia and was pleased that Graham was still there to deal with my purchase of my new Sportage PHEV. Thankyou Graham and Thankyou Kia for a great experience that was made so easy.
    1 person found this review helpful 👍

  • 5/5 Ellesse F. 5 months ago on Google
    We had a great experience, we were looked after by Graham - a professional who knows the car industry inside out! He was clear, concise and very knowledgeable regarding the different makes. He went above and beyond. Would definitely recommend.

  • 5/5 Stephen B. 1 year ago on Google
    We were treated exceptionally well by Martin Wood in Sales. Everything about the Kia Niro was explained to us. The initial test drive was very useful. When we picked up the new car, the personalised number plate had already been transferred. All the documentation was ready for us to review. Overall an excellent experience.

  • 5/5 72 Auckland R. 1 year ago on Google
    Picked up our sparkly new Picanto. Graham Christian was, as ever, excellent- always happy to answer any question, keeps you informed throughout the order, and is efficient and amusing. Got a great trade in for our Mazda- must remember that Kia is our brand of choice!

  • 5/5 Flynn B. 10 months ago on Google
    Couldn't be more pleased with the new car and the experience of buying it. Graham Christian was a massive help in buying our first car! He made sure we got a car that suited us in terms of budget and lifestyle - the Kia Niro EV. He was really knowledgeable and answered every question we had. Thanks Graham and the team.

  • 5/5 Jeff H. 1 year ago on Google
    I was expertly dealt with by Graham Christian from the moment I walked in the showroom. He quickly appreciated what I was looking for in a new car. He was very efficient in processing the order and receiving my previous car at the appropriate time. He kept me up to date on delivery, without bombarding me. On the day I collected the new Picanto Graham was very clear when showing me the operational features. I drove away very confident in how all the controls functioned. Throughout it was a smooth process. Graham was very easy to talk to and I felt very relaxed throughout.

  • 5/5 Heather V. 10 months ago on Google
    As always Graham was welcoming and knowledgeable and knew exactly what I was looking for in a new car. He took time and effort in answering my many queries and nothing was too much trouble. I wouldn’t go to anyone else !

  • 5/5 Caitlin P. 5 months ago on Google
    We had a great experience buying a Kia Niro Hybrid from Andrew. The service was friendly, professional and knowledgable and we are very happy with our new car!

  • 5/5 Jo S. 8 months ago on Google
    Just purchased a Niro from Bromley Kia & couldn't be happier! Richard Spiller was the consummate professional who I would highly recommend - true, honest & to his word, he never let me down & guided me through each step of the process with patience & kindness. Thank you Richard & Kia!

  • 5/5 Amy R. 4 months ago on Google
    Having purchased a couple of different Kia’s over the last 7 years I cannot fault the customer service I have received from and continue to receive from Graham. Not only is my new car great, but whenever I have a question about my car Graham is always happy to answer, no matter how long I have had the car. Highly recommend to anyone who is looking for a new car. Thanks again Graham! :)

  • 5/5 S G. 5 months ago on Google
    I would highly recommend Kia Bromley for choices of cars and excellent customer service. Richard was polite, knowledgeable and very patient throughout the process of choosing my new car. Well done Kia Bromley

  • 5/5 Wendy H. 6 months ago on Google
    Service at Kia in Beckenham was 20/10. Great service .Friendly staff. Can not fault the service from Richard. 1st class salesman.Nothing was too much trouble. Thanks you Richard.

  • 5/5 Candace F. 5 months ago on Google
    Great service!! Went to another dealer and the salesman lost our sale as he sat silently on the test drive. Didn’t expect to end up with a Kia, but the a great salesman got the sale. Told us all the specs as we drove answered all questions. Kept us updated throughout, and gave me a good run through as the gadgets are beyond me. Love the car and the customer service! Thanks Andrew

  • 5/5 DEE P. 7 months ago on Google
    My previous car got involved in an accident and I was looking to replace it with a KIA. I rang the branch and booked an appointment to see Richard. When I got there Richard was rounding up with another customer, but he took time out to acknowledge my presence which I appreciated. The atmosphere in the showroom was pleasant, and his colleagues came across as approachable, and professional. Richard was diligent in talking me through the entire buying process which made it seamless and enjoyable. I was pretty impressed at the level of customer service and would recommend this branch. Thanks, Richard.

  • 5/5 Vlad P. 4 months ago on Google
    We've used Kia Bromley to purchase our new car and it has been a very positive experience. Perry has been our dedicated sales rep. His communication was really good, all the details have been explained clearly and he took time to walk us through the process. On the handover day, he took time to do a proper handover of the car, explaining each functionality accompanied with a positive attitude. We also appreciated the generic emails we received from Kia informing us about the different stages of production. Really happy with the service. Thank you

  • 5/5 mark alan P. 4 months ago on Google
    I couldn’t be happier, Graham excelled at everything he done for me, which was everything all I did, was input my pain to accept my car. One of the most genuine people(Not just a dealer) I’ve come across when picking up my car, he said “I’ve not just sold you a car(Which he had,lol) I’m here for you for the rest of your agreement. If you need me just give me a call.” Enough said, overwhelmed person of the year

  • 5/5 Vivian L. 2 years ago on Google
    Mr Richard Spiller has been brilliant in helping us to get the right car. He's helped us with the previous car as well. He is so knowledgeable in cars and doesn't hard sell us. He would listen to our needs and budget and come up with the best option. Even spotting the best number plate for us! He's simply the best! The car has been wonderful! Thank you!

  • 5/5 Ashley Pereira (. 1 year ago on Google
    I recently bought a Kia Sportage at Bromley Kia and I could not have had a better experience if it wasn’t for a certain individual. Everything about the service that I received was absolutely amazing, mainly because the person who sold the car to me was Graham Christian, i’d definitely recommend anyone looking to purchase from Bromley Kia to speak to him! He was so friendly / easy going, professional, informative and very patient, as I did ask him quite a lot of questions. Have to also add that he helped me out massively when i was returning my previous car which was a big headache for me and he made it so easy as i wouldn’t have had insurance on my old car due to transferring it to my new Sportage. I don’t normally write these reviews but because of Graham i had to, Many thanks to Graham and Kia Bromley!!

  • 5/5 Becky T. 1 year ago on Google
    Well yesterday I picked up my brand new Kia Niro, my first new car in 10 years! I went to Bromley Kia knowing that Graham has dealt with my parents for several cars and knew I would get exceptional service and that's exactly what I got. Graham kept me updated every step of the process and when it came to collecting my new car, he walked me through alot of the new technology the Niro has to offer. I cannot fault Graham or Bromley Kia in anyway, they offer the best sales service and after sales service in Kent and the actual company Kia offers the most technology and safety features and quality for the money. Graham and everyone at Bromley Kia are so helpful and friendly, not a pushy sales approach like other places. Thank you so much for everything Graham!!!!!

  • 5/5 Susan P. 1 year ago on Google
    We found Graham Christian very helpful, professional and patient. He was not at all pushy and spent time helping us make an informed decision. He also delivered on his promise of the Kia Niro being with us by the end of November. His junior colleague Tommy, spent time with us too explaining different aspects of the car. He was excellent also. This is our first experience of Kia ownership and so far we are very impressed.

  • 5/5 Fiona H. 1 year ago on Google
    We collected our Kia Picanto from Graham Christian, who was, as always, helpful and amusing. He always makes the renewal of our vehicle an easy process, no question is too stupid. We have been using Kia for many years now and can't imagine going anywhere else.

  • 5/5 Alan M. 1 year ago on Google
    I have just collected my new Kia Sorento from Bromley Kia. This is the 4th vehicle I have had the pleasure of purchasing from Graham Christian. Highly recommend Graham, he was very professional and knowledgeable, provided all relevant information I needed and kept me updated on the progress of the order. I would certainly recommend Bromley Kia and Graham if you are thinking of purchasing a new Kia along with their service department for after sales.

  • 5/5 Bu H. 1 year ago on Google
    Graham Christian was fantastic! He kept me informed every step of the way, was honest in his advice, friendly, well-informed and took care to ensure we had the best possible experience. Highly recommended! Couldn't be happier with the new car or the service we received from Kia and Graham

  • 5/5 Nick J. 1 year ago on Google
    I leased my second Kia - an EV6, which I'm very happy with. The service was excellent, I took delivery quicker than expected, and the Kia Sales Executive Richard Spiller was very helpful and clear in explaining how the car works, as I am new to EVs.

  • 5/5 Tom M. 1 year ago on Google
    Massive thanks to Graham and the team at Bromley Kia for guiding me expertly and with great care through the purchase of my first car. Fantastic customer service and i am so happy with the result. Graham handled everything with great character and professionalism and i needed all his help given the birth of my first child the week of the purchase! A big thank you from Mum and Dad as well for the lovely bunch of flowers. Cheers Graham

  • 5/5 Paul E. 1 year ago on Google
    I felt welcomed as soon as I stepped foot into Kia. I was a first-time buyer and they guided me through all of the options available. I was happy with my purchase and the help with financial help was easy to understand and payments easily payable. Thanks to Richard Spiller for his great service

  • 5/5 Kathryn B. 1 year ago on Google
    We purchased a new Kia Sportage back in April this year through Graham Christian at Bromley Kia. Highly recommend Graham, he was very professional and knowledgeable, provided all relevant information that we needed and was not pushy. I would certainly recommend Bromley Kia and Graham if you are thinking of purchasing a new Kia. Thank you Graham!

  • 5/5 Lynn L. 2 years ago on Google
    I have been going to this garage for years now and feel part of the family. Always helpful and friendly.

  • 5/5 Ozzy W. 2 years ago on Google
    Thank you once again Richard Spiller for making our latest purchase such a lovely experience! Now on our 5th Kia and would recommend them and Bromley Kia to anyone. Thanks again Richard, and for the picture of us picking up the latest one.

  • 5/5 Rob P. 2 years ago on Google
    Graham was great with helping us get our brand new e-niro. All questions answered promptly and with good detail for us with our first electric car. We'll definitely keep going there for our services and maybe even an upgrade in a few years time!

  • 5/5 Graham L. 2 years ago on Google
    We recently purchased a new Kia e-Niro - our first experience of a fully electric car . This was based on the excellent test drive we had and the excellent service we had from the sales executive, Richard. We had a test drive with other makes but the Kia was in a different league from all the others. Richard's advice and explanations were very good and we were especially pleased with the prompt delivery of the Kia. We are extremely pleased with the car in all respects of the driving experience, the comfort, the quietness and all the accessories and features. It is pleasing to know that we are now doing our bit to help the environment. Many thanks to Bromley Kia for all your help.

  • 5/5 Julie L. 2 years ago on Google
    I have just purchased my third Kia Rio from Graham and cannot fault the service which I always receive from him and the team when visiting Bromley Kia. Graham always welcomes you with a smile. He's courteous and totally professional. He doesn't need to deploy hard sale tactics - he just gives honest advice on what car might best suit your needs. Thank you for your continued great service Graham - see you in a year or two!

  • 5/5 Mark H. 2 years ago on Google
    Fantastic experience buying the dealerships first EV6. Richard Spiller was excellent - very smooth sales process - easy to work out which car to get. Kept me up to date with delivery and invited me to their launch event the week before the delivery of the car. Very pleased with both the car and the service. Mark


Call +44 20 8662 6133 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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