All asian should nit vusit this store !! A racist staff is working and manager cover it ! Yesterday I visit this branch and tried clothes at fitting room . The staff a african woman yelled on me hang the clothes back by yourself. it was agressive but I tried to to think positive.Ok she is bus. Then I hung the clothes back. But when I turn back I saw she is take clothes back from all white customer's clothes and organize with hhng back . So , I stopped at there and super busy to Asian customer. She tooke clothes from four white women it showed me she wasn't super busy enough to yelling on customer. so I took her pic first and started to talk to manager . But the floor manage she kept insist it was only because that staff was busy. so I asked her is that staff only busy when she get asian customer ? Ok I understand she couldn't accept her staff is racist. But her behavior was also arrogant and not the nice way. I used come tkmaxx Germany often and never had thoese terrible experience. If you don't wamt to repect asian put the "No asian" sign on the door .

I was just there and wanted to try the clothes on and show it to my family. As I was going in, there was a cleaning MAN inside the females section of the fitting room..the lady at the fitting room refused for my family to come and see me as they are men! She asked me to go out! I am a covered girl and cant let everyone see me. Went down to speak to the manager and she was trying to accommodate us, however, a white male staff member chimed in while we were talking to the manager and started telling us that its not allowed for men to be there but its okay for a MALE cleaner! He said "its not comfortable for the majority" so my comfort as a minority is not valid?! I told him if thats the case then i am not comfortable with a male cleaner being there while i try my clothes on! He was racist, not polite and walk away while we were talking.

Refused to return a faulty item, which I only noticed when I got home. Manager Said it can only be returned at the original TKMaxx store brought from when it says nothing about this on their return policy. Told me the original store would be checking their cctv of me buying this product to make sure that I had brought it already broken and that don’t worry they have very good and clear cctv! I have never heard of this whilst having to return an item in any kind of store before. I was told it was brought at a homesense store. It was not it was a very clear TKMaXX receipt. If it is right that items from a particular store can only be returned at the same store then this needs to stated very VERY on the return policy and on the receipt! Not made up my staff at Covent Garden when ever they don’t want to take in a faulty item.

Unfortunately, this store seems to have a prejudice against Asians.  I just felt very sad.  When I asked a clerk if he had any small shoes, he first ignored me and then quietly told me to look for them myself. Shortly after, a white woman asked him to find another outfit, to which he replied with a smile and went to find one.  I asked him why did you ignore me and only answer her. He ignored me again and just called another clerk. Another female clerk said that his behaviors were generally good and that he might not intentionally ignore me. She also said he might have been busy or he couldn't understand your English. However, his usual good behavior at the store doesn't deny his behavior toward me and the strong possibility that he was a RACIST. Was he just busy? I don't think so. He said to me to find it by himself. I would say, it is inappropriate to blame it on my English. I was so shocked. In the end, because I had already chosen the item, so I bought 135 pounds at this store, and this £135 was the most wasted money in my life and I just regret wasting money. I hope the staff treats other races, including Asians, equally.

First time in a TK Maxx and yes I can see why people like these stores. Personally I found there's a good selection of items but you've got to be prepared to search for designer and correct sizes. I did try on a couple of bits but left with only 1 purchase, the ladys on the other hand had a lot more success! Changing rooms clean and warm. Staff pretty helpful .

Located in a very busy shopping area, but well marked on either side of the street so you won’t miss it. Like its American counterpart T.J. Maxx it has all the bits and bobs as well as clothes, perfumes, and what we were looking for suitcases. The queue was long but moved incredibly fast. Incredibly useful store! Wales Online states there was already a store operating in the U.K., called TJ Hughes. (It’s still around, in fact, though it’s much smaller.) In order to avoid confusion, T.J. Maxx became T.K. Maxx.

Charging Cross branch is the best; always many and various items available in different sizes and colours. Accessible through underground station.

Well located TK Maxx store in the Centre of London. For a store of its kind it quite „tidy“ (if you know what I am talking about). The staff is quite friendly and helpful. The place is getting very crowded - especially on Sunday during midday.

Only any good for bathroom products these days. The top brand surprises have gone, the shoes are shocking and I wouldn't put them on my feet. The clothes rails look like the film costume department for a New York gangster film most of the time.

After so many times of shopping at the TK Maxx, This is the first time I feel uncomfortable when I check out. I was sommoned to counter no.7, but the lady at the counter clearly refused to check me out and asked me to wait for the next counter while someone after me has already been called there. She said she needed a break but then she checked someone else. I am Asian, but I am not blind or deaf. It is so unacceptable that I have been treated like that. Wait, this isn't the end of story. When I pay with my credit card, a contactless card, I was asked to show my photo ID, which just made my experience worse.

Well stocked great place for buying gifts very reasonable prices for gift packs

I'm Cis Male, Queer and occasionally shop in the Women's section. I went yesterday and it was the first time the attendant in the changing room said if was fine for me try on the clothes on the women's floor. Normally in other stores I'd get sent to the men's floor which is 2 floors down and then have to do several trips up and down trying on things. For the first time I didn't have to do that and was very thankful! So thank you to the lady yesterday evening who was so kind to me.

Firs time in TK Maxx and I can say that the prices are really good. I was struggling with my shoes during my trip and decided to buy a new one in this store and I can say that it saved my trip. I bought a new pair of shoes for only 23£. Totally worth a visit, you can get impressed about how cheap things are there.

As always in Tk-maxx I can find brands I love at a price that doesn't let me break. I love going to tkmaxx,especially when I have enough time to dig and look at most of the products to find the best deal. I bought everything from clothes, shoes, body products, and pet accessories.

With the Tottenham court road one are the flagship units Great selection of everything, Make sure you have some time to spare, it takes time to look for the perfect item.

Great bargains to be had. Store is nicely laid out and easy to navigate. Has street entrance so no mobility issue accessing the store. Checkouts are tight but queues moved quickly.

It was very clean, neat and tidy. there was great variety. When the neighborhood changes, unfortunately, the arrangement and order also changes, I think that attention should be paid to the same quality of order everywhere. This store deserves a round of applause.

We were shopping along with our baby daughter. My wife was shopping and i had to stay with my daughter who was in stroller. I sat on steps on the height of stroller. Without blocking any way. The guy standing rudely asked to not sit. I told him politely that my wife is shopping. He could even see the cart with items and i have to stay along the baby. He said you cant sit in the store. We had walked 15 mins in rain to reach here. If there is no seating, at least educate your staff to be accommodating. This is not even a busy hour. Very few customers and most of the staff is free. Still there is focus is to make shopping experience inconvenient for the customers.

Beautiful little shop. It's well stocked, neat and clean. Always well organised and with very good selection of items. Competitive prices, and they always bring new merchandise and novelty items. Definitely one of the best shops in London.

Wonderful store with great bargains. Too bad they don't have a home sense department.

Busy shop but they still managed to keep the correct clothe size with the correct size indicator on the hangers.

My wife loves TK Maxx for shopping, really nice clothing accessories & comparatively reasonable prices.

I love tk maxx but it's always frustrating that lots of things are on the wrong hangers, wrong sizing, etc.

Tk Maxx is a fantastic shop..loads of bargains. Needed emergency footwear for my daughter and got wellies for 12 pounds and 5 pairs socks for 10. Nice staff

While looking for new trainers I went to multiple tkmax stores and they all had the same range of basic poorly made plastic shoes, all stores were swamped with lots of lowe quality identical shoes models. It was sad to look at. Some years back there were occasional interesting items in stocks but now it's all mass produce for tkmax with so called discount price. Its not worth it.

One of my favourite stores! Always great deals! I felt the lighting was a little dark making it difficult to see various items but otherwise, a great TKMaxx!