1/5 Terry H. 1 year ago on Google
I
typically
come
here
5-6
times
a
week,
(I
know,
I
know
-
this
is
our
indulgence)
but
I
will
never
be
back
again.
I
placed
an
Order
Ahead
to
be
ready
at
10:08.
They
make
the
order
iced
instead
of
hot
and
I
don't
realize
it
until
I've
been
sitting
there
for
10
mins.
I
let
the
barista
know
and
she
blames
the
other
woman
working
and
says
she
will
remake
them.
She
proceeds
to
make
other
orders
before
remaking
mine.
I
watch
her
make
mine
and
I
clearly
see
her
use
Whole
Milk
instead
of
Almond
Milk
which
I
paid
extra
for
in
both
drinks.
I
ask
her
if
she
used
Almond
Milk,
she
says
"Yes,
I
did".
I
say,
"But,
I
just
watched
you
use
whole
milk"
and
all
she
said
was
"Oh"
and
turned
around.
I
sit
and
wait
again
for
my
drinks
to
be
made
a
third
time,
and
my
muffin
that
is
still
not
done.
I
then
see
her
start
whispering
to
another
barista
who
immediately
looks
up
right
at
me.
I
did
not
get
my
order
until
10:42
after
ordering
at
9:58.
I
was
polite
and
tried
to
be
understanding
the
whole
time.
The
fact
that
she
was
so
rude
is
the
reason
I
will
never
be
back.
I
am
now
curious
how
many
times
I
have
paid
for
Almond
milk
and
just
got
whole
milk
instead.
This
shop
used
to
be
amazing
and
has
slowly
gone
down
hill.
The
familiar
faces
I
used
to
see
that
would
be
so
kind
are
no
longer
here.
The
espresso
drinks
are
hit
or
miss
and
the
customer
service
is
awful
now.
1 person found this review helpful 👍