Heine Brothers Coffee - Outer Loop image

Heine Brothers Coffee - Outer Loop

Cafe Coffee shop

Ecologically minded coffeehouse chain pouring organic & fair-trade brews & teas. People often mention coffee, great, good, drive, time, friendly, staff, order, drinks, shop,


Address

3541 Outer Loop, Louisville, KY 40219, United States

Website

heinebroscoffee.com

Contact

+1 502-618-3254

Price rating

$ $$$

Rating on Google Maps

4.50 (480 reviews)

Open on Google Maps

Working Hours

  • Monday: 6 am to 8 pm
  • Tuesday: 6 am to 8 pm
  • Wednesday: 6 am to 8 pm
  • Thursday: 6 am to 8 pm
  • Friday: 6 am to 8 pm
  • Saturday: 6:30 am to 8 pm
  • Sunday: 7 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: coffee (27) great (10) good (10) drive (7) time (7) friendly (6) staff (6) order (6) drinks (6) shop (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Alisa P. 2 years ago on Google • 128 reviews
    The best place to drink an organic cup of coffee or a green citrus tea if you happen to find yourself in this area. Cozy interior, nice view, with a great outdoor patio.
    2 people found this review helpful 👍

  • 5/5 Anna S. 2 years ago on Google
    Awesome coffee, the beekeeper was so good. Try the bacon cheddar scone 🤤
    2 people found this review helpful 👍

  • 3/5 Clinton K. 1 year ago on Google • 505 reviews
    Nice fun clean setting. It took 25 minutes to get a coffee, but the coffee was good. The food was edible but seemed pre-made. The service was friendly, but slow.
    1 person found this review helpful 👍

  • 5/5 Morgan A. 1 year ago on Google • 194 reviews
    We're just passing through but stopping here was a treat. The coffee is amazing (and bonus points for having sugar free syrups), the staff was super friendly and eager to offer recommendations, and the atmosphere was perfect (clean, open, modern, and great music that wasn't obnoxiously loud). The only negative feedback is around the food. We ordered the sausage egg and cheese wraps which were really tasty but not fully heated. Half was toasted and very warm but the inside was still very cold. Given how great everything else was, I'm still giving it 5 stars. Wished we lived closer but will definitely be back on our next trip through! Ps - yes, they have a drive thru!
    1 person found this review helpful 👍

  • 5/5 Salih Abdur-Rasheed (. 2 years ago on Google • 101 reviews
    Great little spot. Great service and good coffee ☕️ Comfortable chairs, lounge area. The WiFi was over 20 mbps! Awesome! Can someone say “iOS update?!” Thank you.
    1 person found this review helpful 👍

  • 1/5 Slobo P. 1 year ago on Google
    This location obviously does not understand the meaning of drive-through. I waited 25 minutes for coffee with two people in front of me and I left without coffee. I gave this place so many chances and every time it’s the same. I will not waste my time and money here anymore.🙁
    1 person found this review helpful 👍

  • 5/5 Alli T. 1 year ago on Google
    Man- being the "lucky" person I am, my car completely broke down in the drive thru this morning. Would not start back up. I start pushing my car to get it out of the way and park it in a space, and the staff saw me and came out to /help/ me push my broken down POS into a parking space, offered as much help as possible to get it fixed, and even went into their own personal cars to look for any tools they had so I could get the job done. Way above and beyond, all of them. I'm so extremely grateful. Y'all really made an awful morning a lot better. Plus, the coffee was delicious. I can't thank you guys enough, really.
    1 person found this review helpful 👍

  • 1/5 Terry H. 1 year ago on Google
    I typically come here 5-6 times a week, (I know, I know - this is our indulgence) but I will never be back again. I placed an Order Ahead to be ready at 10:08. They make the order iced instead of hot and I don't realize it until I've been sitting there for 10 mins. I let the barista know and she blames the other woman working and says she will remake them. She proceeds to make other orders before remaking mine. I watch her make mine and I clearly see her use Whole Milk instead of Almond Milk which I paid extra for in both drinks. I ask her if she used Almond Milk, she says "Yes, I did". I say, "But, I just watched you use whole milk" and all she said was "Oh" and turned around. I sit and wait again for my drinks to be made a third time, and my muffin that is still not done. I then see her start whispering to another barista who immediately looks up right at me. I did not get my order until 10:42 after ordering at 9:58. I was polite and tried to be understanding the whole time. The fact that she was so rude is the reason I will never be back. I am now curious how many times I have paid for Almond milk and just got whole milk instead. This shop used to be amazing and has slowly gone down hill. The familiar faces I used to see that would be so kind are no longer here. The espresso drinks are hit or miss and the customer service is awful now.
    1 person found this review helpful 👍

  • 5/5 MChelle 3 months ago on Google • 230 reviews New
    excellent coffee and great place to relax while drinking it Staff very friendly. Try it!

  • 5/5 C J. 4 years ago on Google • 67 reviews
    This place is awesome. Traveling through Kentucky for work and pleasure, needed a good pick me up. Stopped and grabbed a beekeeper coffee - phenomenal (see photo). Good friendly staff, good was great and although frozen seemed fresh upon heating. Highly reccommend if you see one of there stores.

  • 2/5 Aaron W. 2 months ago on Google • 40 reviews New
    Coffee is great, best coffee drinks out of all coffee options. Atmosphere always feels cringy and judgemental , super creepy wokeness. Always asking for tips for nothing.

  • 5/5 Kim F. 3 months ago on Google • 30 reviews New
    Best coffee shop. The toasted coconut cold brew makes you feel like you're on the beach even of its 12 degrees outside. My favorite!

  • 5/5 Brian B. 3 years ago on Google • 10 reviews
    I love cold coffee. Heine bro’s make a strong cup of cold joe. It isn’t all flavoring you can actually taste the coffee. Recently I’ve tried snickerdoodle which is good but the caramela is my favorite.

  • 5/5 Ashley C. 1 year ago on Google
    The workers here are Amazing I will go out of my way just to go to this coffee shop! They are super nice and always happy 10 out 10 people

  • 4/5 Anindita P. 2 years ago on Google
    I ordered a Mocha.. It tasted really good 👌 But i specifically said to make it extremely hot 🔥.. They even wrote it on my cup (x-hot) 🥤 But it wasn't hot atall.. you can say it was lukewarm 😩 And they didn't have any way (like Microwave) to heat it up ... It was little overpriced too

  • 5/5 JT Miller (. 2 months ago on Google • 5 reviews New
    I have only ever gotten a cup of coffee in the drive thru. But it's a great cup of coffee

  • 5/5 Jim L. 4 months ago on Google
    Very good coffee, chill atmosphere if you want to sit down and enjoy it

  • 5/5 Ashley J. 6 months ago on Google
    The facility is always clean, the baristas are knowledgeable and friendly, and the coffee is always perfect.

  • 5/5 Angie B. 7 months ago on Google
    Sometimes, they do forget our whipped topping but always fix it, and the matcha teaberg is so good! My son loves the vegan chorizo and black bean wraps. The scones are all delicious, and the cinnamon roll is as yummy as cinnabon! It's just a chill coffee shop and environment to relax and enjoy some quiet time.

  • 5/5 Haisley S. 9 months ago on Google
    I love the drive thru girl here! The drinks are also super tasty, I recommend the Lavender racing boost w lemonade.

  • 5/5 Jazzy B. 2 years ago on Google
    I used to live in the Okolona/Outer Loop area and very much appreciated this being the only coffee shop within a 10-15 minute drive. Especially when so many other shops were closed at the early stages of Covid, they opened up their drive thru much earlier on (definitely made sure to tip them well!) The staff are always friendly and I love the space at this particular location. One of my favorites!

  • 5/5 Tiaira S. 1 year ago on Google
    Atmosphere was great ! Beautiful and clean interior. Came here to study and concentrate. Music was okay and the staff was perfect. Mocha frappe and the banana bread was a great vibe.

  • 5/5 Michelle N. 1 year ago on Google
    Stopped here twice while visiting a friend in Louisville. Good coffee and cute atmosphere, and a very convenient app to order for pick up with some perks :)

  • 2/5 Elena M. 1 year ago on Google
    Coffee was great. Service, not so much. Placed a mobile order that was supposed to be ready at 2:49, got it at 3:03. Whats the point of using the app? Never had this problem at other locations.

  • 5/5 Rhonda R. 1 year ago on Google
    Went through drive thru after leaving Cheddars. Ordered a hot chocolate for my mom and I got an orange boost cold drink. Both were delicious. Waited at window awhile for the order, assumed it was made fresh so was in no hurry. Window server very nice.

  • 5/5 Marissa A. 1 year ago on Google
    Loved my coffee at two locations, including this one. Got my drink very fast (it was a weekday). The fall drinks are super tasty! All the baristas are so kind. Lots of space to sit inside to meet up with someone or do some work. Also has outdoor space!

  • 5/5 Frank H. 2 years ago on Google
    Excellent coffee, good internet and not terribly busy. Only point of contention is getting into Lone Oak Commons. You must know where the entrance is, and plan your approach vector!!!

  • 2/5 Juliet W. 1 year ago on Google
    I've given this location multiple shots, but they are incredibly slow in the mornings. Like 20min wait time. Don't count on it if you're trying to get to work.

  • 1/5 Michael C. 2 years ago on Google
    Cannot believe they charge $6.75 for the smallest wrap I’ve ever seen! Tiny bit of egg and cheese, maybe a 1/4 inch thick spread across, 6 black beans, tiny bit of crumbled chorizo barely visible and 3 French fries to serve as potatoes? Seriously! If charging this crazy price for single wrap show the prices on the board and don’t just ring peoples cards up with that shock! I can go to Qdoba and make an entire mini bowl for $6. Unacceptable hidden inflation. Made me lose my respect for this company that pulling this hidden up charge of a cost on people and will be going to Starbucks from now on.

  • 4/5 Ammie M. 1 year ago on Google
    Trendy coffee shop. Coffee was delicious, staff could have been a little bit better on service. Did not separate orders so two groups spent a long time to pick up order because no one mentioned who it belonged to.


Call +1 502-618-3254 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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