2/5 Becki B. 4 months ago on Google
The
issue
that
I
have
experienced
was:
I
went
to
a
works
Xmas
party
in
Manchester.
I
was
booked
into
room
311
at
the
ibis
budget
Manchester
Centre
Pollard
Street.
After
the
party
I
arrived
back
at
my
room
at
around
11.15pm.
Room
seemed
all
fine.
I
switched
off
all
the
lights
and
went
to
bed.
At
around
4am,
I
woke
up
to
a
loud
hissing
noise
and
emergency
lights
were
on.
I
got
out
of
bed
and
my
feet
went
into
ankle
deep
water.
I
switched
on
the
lights
and
the
whole
room
floor
was
flooded.
I
checked
the
toilet
and
shower
and
it
wasn't
coming
from
either.
I
then
noticed
that
all
my
belongings
were
absolutely
soaked
through.
I
alerted
the
receptionist
downstairs
and
noticed
that
water
was
also
pouring
from
the
ceiling
into
the
reception
area.
The
receptionist
came
to
my
room
to
check
it
out.
The
carpet
in
the
hallway
outside
my
room
was
also
soaked.
The
member
of
staff
then
checked
the
boiler
next
to
my
room
and
said
he
thinks
it's
a
burst
pipe.
We
had
to
collect
up
all
my
sodden
belongings
and
he
moved
me
to
another
room.
However,
the
water
had
soaked
absolutely
everything.
I
was
meant
to
be
working
in
Manchester
that
day
but
had
no
clothes
to
wear.
The
member
of
staff
had
to
get
me
plastic
bags
to
put
all
my
wet
belongings
in.
I
used
the
new
room
for
10
minutes
as
there
was
no
point
staying
with
no
dry
clothes
or
shoes.
I
then
had
to
drive
back
to
Birmingham
in
my
pyjamas
at
6am.
It
occurred
on:
08.12.23
This
meant
that
I
have
ruined
belongings.
My
laptop
does
not
work,
my
fur
jacket
is
ruined,
my
suede
shoes
are
ruined,
expensive
perfume
box
sodden,
my
handbag
is
discoloured
along
with
many
other
things.
I
was
very
tired
due
to
lack
of
sleep
and
having
to
cancel
a
work
meeting
due
to
having
no
dry
clothes.
I
have
emailed
to
request
a
Full
refund
on
the
room
and
full
compensation
for
my
ruined
and
damaged
belongings
aswell
as
major
inconvenience.