Terrible, mediocre service, very rude staff, sat on the table with food and drinks from previous clients, 15 mins until it was picked, after we asked to clean the table that had food crumbs and sticky, table was cleaned 10 mins later, called 3 different waiter to take our orders, yet took 10 other minutes, my friend was served first although we ordered at the same time, a cappuccino with a latte Macchiato spoon( photo attached), I received my iced latte 15 minutes later... We complained to the server that we called them many time but she said : « but you didn’t call me, you did once » As if each sever worked in a different caffe and not at the same caffe (no team spirit)

It's a shame when you go somewhere for a coffee and are treated like this. Wednesday afternoon (it's not even a holiday or a weekend), we had to wait 40 min for two coffees and a bottle of water. The icing on the cake: the waitress brought one of the glasses, dirty, and when I pointed it out to her, she didn't even apologize, but arrogantly justified that it was because they wiped it with a tissue when the coffee overflowed. Conclusion: it's not worth it to go to such an expensive place for such a bad quality service.

A joke to be sitting 30 min and ordering something to be told 10 min later that they don’t have it. I could have been in Paris, it would have been quicker.

I rate the service as not good. They write Italian cuisine, but as an Italian I say that it is absolutely not true. There is nothing Italian in what they prepare. We were disappointed.

Super friendly service, lovely tasty food with very generous portions, real delicious tea, lovely capu, quirky interior, nice terrace, really different dishes and super!

What is greater than a chilling modern bar on Friday evening :) because here cocktails was great and anitipasto set was served with quality and tastes. I have go admit it is one of best chilling bar in Mannheim

One of the worse restaurants in Mannheim, Unreliable, no empathy and profit oriented owner! The price-performance ratio is absolutely wrong. I can only advise against.

2 stars because the waitress did not return the change, regardless of whether it is a euro or two, it is my right as a guest to leave it or not. Unprofessional, otherwise the location is excellent.

I just wanted to have fun in here but everything was terrible, service is slow, rude.. I don’t like the way that they acted. A big disappointment

Great spot for a drink, staff is very nice and thoughtful. Also loved the location!

The service was very good.! The ambiance is warm and friendly The waitress was new but she was attentive and pleasant, kinda like what I am used to being an American. However, I have yet to eat there, so I'll hold off on giving a higher rating until then.

Beautiful place,very recommend Placed next to the water towel The food, drinks and service was amazing The house owner super nice

Tasty food. Good vibes. Cocktails are the best in Mannheim. Would definitely recommend.

Great food, friendly staff, super location! Recommended 👍

The food was okay, but the waiting staff was really bad! They did not pay attention, did not bring what we ordered, did not serve it properly.