Featured Reviews


Frequently mentioned in reviews: Catherine (23) ring (19) experience (16) service (15) wedding (15) amazing (13) Louis (13) purchase (12) happy (12) Vivian (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ninozka P. 6 months ago on Google
    Such amazing store! Catherine helped and she was so fantastic. If you are looking for great and authentic jewelry come here! You won’t be disappointed.
    1 person found this review helpful 👍

  • 5/5 Stephanie K. 5 months ago on Google
    H&F offers customization work on their jewellery, at a competitive price. That’s why I’ve been a repeat customer for 7 years. They have several stores, one at First Markham Place and two in Pacific Mall. The staff are always friendly and professional. They give me confidence in the quality with their thorough explanation of their gems and diamonds. The custom work means I get to be creative and not just own a one size fits all. I personally have purchased from H&F for various occasions and celebrations, and I recommend them to my friends for their quality and competitive pricing. No appointments required, but they do require you to buzz in to enter, so that gives you a bit of privacy.
    1 person found this review helpful 👍

  • 5/5 Angelina Z. 2 years ago on Google
    Catherine was amazing on helping me custom design the setting for my diamond ring. She updated me on every step along the way, and the final product is beyond expectation. Will definitely come back for my next custom jewelry.
    1 person found this review helpful 👍

  • 5/5 Renee C. 1 year ago on Google
    Catherine has assisted me with the purchase, her professionalism and amazing service have really helped making a decision and choosing a jewelry pierce that I love. Thanks again Catherine for your help, greatly appreciated! Cheers! :)

  • 5/5 Frankie M. 2 years ago on Google
    Dealt with Sherry on the purchase of a few jade pieces. Super impressed with Sherry's level of customer service. My elderly parents were the decision makers and Sherry showed a great deal of patience, went above and beyond to find the right pieces while also explaining the jade process for us. My dad is a stickler for customer service and even he had to give her kudos. Easily without hesitation, I would return for any future purchases.

  • 5/5 Natalie Y. 1 year ago on Google
    hubby needed to get his wedding band (which we purchased at H&F 11 years ago) resized. so glad they are still located at FMP. amazing quality (no issues with our wedding bands at all) and amazing service! so happy with Catherine and H&F !

  • 5/5 Stan T. 1 year ago on Google
    Catherine provided A1 top level service for my engagement ring purchase. She took the time to explain all there was to know for the diamond and helped me search high and low for the perfect rock! I will definitely be coming back for any future jewelry needs.

  • 5/5 Bella S. 1 year ago on Google
    Great experience all the time to shop at H & F Jewelry. Excellent service from Dori and Louis. Pleasant and helpful. Highly recommended

  • 5/5 Owen T. 1 year ago on Google
    H&F is not only a jewellery retailer, their expertise in custom design made it very easy for me as a customer. Louis and Vivian’s professionalism and the options provided made my recent purchase the best customer experience I’ve had. H&F, you have made me a customer for life!

  • 5/5 Wilson C. 1 year ago on Google
    They have great selection and good value. I bought from them couple times before. The best experience was a custom made bracelet. Louis take his time to understand what i want before gave me the quote. After more discussion i decided to go ahead. It came out better than what i expected. Wife LOVE it! For sure going back to them.

  • 5/5 asim S. 11 months ago on Google
    Great Experience! Vivian was awesome! She walked me through the history, production process and designs! Even modelled it for me too! Highly recommended! I’m

  • 5/5 Gabie O. 1 year ago on Google
    Wonderful experience at H&F Markham once again. Catherine was very helpful and kind. Great selection and beautiful pieces. Newly renovated space.

  • 5/5 Yellow B. 1 year ago on Google
    From alterations, custom designs, to a unique collection choose from, Louis and Vivian never fail to disappoint! Thanks a lot for your patience, advice and professionalism to bring our ideas to life, and at such reasonable prices. Love my new purchases. 🙏🏻🙏🏻

  • 5/5 Kimberly L. 11 months ago on Google
    Bought our wedding rings here and Sherry was incredible. She was very kind and patient and we had a lovely experience. Thank you, Sherry! :)

  • 5/5 LiYing X. 7 months ago on Google
    We got our engagement and wedding rings here and also referred friends who were super happy with the quality and service! Vivien and Catherine are so knowledgeable about diamonds and can help choose the best quality rock for your budget. We have been back for cleaning and other services and they have welcomed us back with open arms. Highly recommended!

  • 5/5 Herman K. 6 months ago on Google
    Great experience as a first time diamond buyer. Catherine was patient throughout the process of selecting a diamond and customizing the ring. Would definitely recommend to friends and family

  • 5/5 Cassandra N. 6 months ago on Google
    Catherine was amazing. She helped me find my jade and followed me from start to finish of the journey. Im so happy with the service and product. Exceptional. Would highly highly recommend!

  • 5/5 Liz C. 8 months ago on Google
    My partner and I came in today to shop for our engagement and wedding bands. Catherine helped us and she was super thorough and answered all our questions. She made sure we got exactly what we wanted. We had a great experience and I would highly recommend H&F and Catherine!

  • 5/5 Ying L. 8 months ago on Google
    Came here for our wedding bands. All staff were so friendly, Vivian helped us and she was amazing. Very tentative, detailed and honest. Didn’t feel like we were pushed into the purchase either. They checked off all the right boxes. Will definitely be back ☺️

  • 5/5 C C. 8 months ago on Google
    Catherine was very friendly and patient while helping me and my fiancé shop for wedding bands. She offered her knowledge and opinion on what options would suit us best. We ended up purchasing a set of matching gold wedding bands and are very happy with it.

  • 5/5 Steven 7 months ago on Google
    Catherine made our ring shopping experience exceptional. Her expertise helped us find the perfect engagement and wedding rings. Highly recommended!

  • 5/5 Kimberly L. 2 years ago on Google
    The team at H&F are the best! I’ve purchased jade, and had custom jewellery created and fixed by them – they’re responsive, responsible and reliable. I’ve recommended friends and family to H&F many times and they’ve had nothing but positive experiences.

  • 5/5 Sean N. 2 years ago on Google
    I am eternally grateful to Louis. He took the time to educate me on the industry; didn't try to push me in a certain direction - he continuously gave me space to decide what I wanted to do and worked with me to get it done. He over-delivered - I am so so happy with the end result and the experience with him to get there. My satisfaction with the ring is 11/10 - was completely blown away by it. I definitely recommend him to everyone looking for custom-crafted jewellery! Thanks so much for everything Louis!

  • 5/5 Pierre C. 2 years ago on Google
    Louis was our first point of contact while our primary resource ended up being Vivian. We had pleasant interactions with both Louis and Vivian who were professional and forthcoming with all our questions and concerns. We can say that Vivian was patient, clearly knows her products and kept us abreast of our purchase every step of the way. Her transparency, patience, and professionalism were very much appreciated ,particularly as purchasing jewellery is an intimidating process. We would definitely patronize H&F again.

  • 5/5 Sam P. 3 years ago on Google
    Vivian was amazing to work with throughout our wedding process, and she took care of us the entire time to ensure we were happy. Buying an engagement ring can be overwhelming, but Vivian's expertise made me feel confident in the decision I made (especially for such a big milestone). And of course, the finished product was absolutely stunning. She helped us design our wedding bands and helped me design a surprise pair of earrings for the wedding day. We are so happy with how it all turned out. Thank you Vivian!

  • 5/5 Michael W. 3 years ago on Google
    Extremely happy with the purchase of an engagement ring from H&F Jewellery and we were fortunate that they were able to do so in such a short timeline. Louis was recommended by a close friend, and was both knowledgeable and professional. After listing some of the characteristics, they were able to quickly put together exactly what we were looking for. We could not be any happier and would highly recommend to friends and family. Thank you for being a part of our special occasion!

  • 5/5 Jason L. 3 years ago on Google
    Great service! They did everything we asked and did it quick. They were very informative and nice. They don't pressure you to buy and answered all our questions.

  • 5/5 Anasha K. 3 years ago on Google
    I had an excellent shopping experience with H&F Jewellery and Jade. Vivian went above and beyond to ensure my beautifully designed jade necklace got to me. Exceptional service and great quality jade jewellery.

  • 5/5 Kenneth K. 3 years ago on Google
    Buying jewellery can be a daunting task, but the staff and H&F were extremely patient and knowledgeable. Catherine helped me pick out my diamond, custom built the ring to my exact specifications, all within my budget. The attention to detail and care is like nothing I’ve ever experienced before. I’ve gone back to purchase my wedding bands and anniversary gifts and will continue to go back.

  • 5/5 Torontonese 8. 3 years ago on Google
    It was my first experience buying a jewelry in Canada. Catherine and her colleague made it an absolutely wonderful experience. She meticulously helped us getting the right fit and made necessary corrections to ensure our satisfaction and requirements are met. I have a feeling we will be visiting H&F again for our future purchase(s). Thank you, Catherine!

  • 5/5 Jack L. 2 years ago on Google
    If you are looking for a place to purchase custom jewelry, look no further. Louis is the best in the business. I had purchased three customized rings from him within the past two years. This includes one engagement ring and two wedding bands. Even though the rings were created separately, they all matched perfectly. This can only attest to Louis' commitment to detail and his expertise in the field. Throughout the whole process, his customer support was incredible. He was super easy to work with and offered valuable suggestions. The rings had amazing craftsmanship and my wife and I couldn't be happier.

  • 5/5 Matt C. 2 years ago on Google
    Buying an engagement ring is no easy task but Catherine at H&F was extremely patient with me as well as very knowledgeable. She explained all the specifications from the ring setting to the quality/cut/colour since i wanted a custom made engagement ring. She kept communication very transparent and provided updates every step of the way from the ring setting being finished to the diamond being appraised. I am very happy with the service and even more so of the ring i got. She also worked with me and stayed within my budget. I definitely recommend others to come here for any diamond or jewellery needs. I will be coming back to purchase my wedding bands as well as any other jewelries!

  • 5/5 Its S. 2 years ago on Google
    Came in without thinking much, and then walked out with two beautiful 24k gold necklaces with amazing big smiles. Very friendly employees and very patient and amazing competitive prices in all of Markham!!!!! Would recommend coming !!!!

  • 5/5 Christian & L. 2 years ago on Google
    Highly recommend! My fiancé got his ring resized here and service was very quick about a week. We custom made my ring setting and I couldn’t be happier with the service and ring. Catherine was so helpful and kind. She would update me even outside of working hours. They really do go above and beyond to ensure you’re happy with the final product. I’m honestly very picky so Catherine definitely had a lot of patience with me. They were also able to help me fit my dream ring within our budget! Such a great experience.

  • 5/5 Natalie D. 2 years ago on Google
    Great experience here, exceeded my expectations! Thank you to Sherry for all your help restoring my grandmothers ring. I wear it proudly!

  • 5/5 Judith W. 2 years ago on Google
    My sister and I had a great experience here today. We were looking for a gift for our mother and Louis was extremely helpful and patient. The prices and quality guarantee can't be beat. We will definitely be back for any other jewelry needs!

  • 5/5 Dar S. 1 year ago on Google
    My uncle from the States has been looking for a gold bracelet as a gift, and we came to this store where Sherry provided amazing service for us. She was very patient with us, answered all of our questions, was always smiling and laughing with us. She's very knowledgeable about the items. We ended up buying one of the gold bracelets and she even cleaned our jewelry as well! Truly amazing. Thank you Sherry!

  • 5/5 Queenie N. 2 years ago on Google
    We had a wonderful experience at H&F Jewellery & Jade today. Our sales was Catherine and she provide me and my mom the best services ever. She is nice and professional in explaining each products that best fit our budget and occasion. She is also great at listening our request and preference. Thank you again for your assistance. :)

  • 5/5 Monica P. 2 years ago on Google
    Extremely happy with the purchase of my beautiful tennis bracelet from H&F Jewellery. I’ve purchased diamond earrings from them 2 years ago. I love the earrings and the price was very reasonable. Catherine and Louis were very professional, attentive and reliable. I would highly recommend friends and family to H&F. Thank you Catherine and Louis!

  • 5/5 Diana L. 2 years ago on Google
    Vivian and her staff always go above and beyond when it comes to customer service. They are super detailed, thorough, insightful, patient and friendly. H&F is now my go to jewellery boutique for every occasion because i know i will find the best of the best here. Thank you Vivian and staff coming through every single time and ensuring that i am always happy with my purchases :)


Call +1 905-480-1038 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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