1/5 Adrianna L. 1 year ago on Google
Would
not
recommend
unless
there
was
not
one
single
place
open
for
the
night.
We’ve
stayed
here
for
two
weeks,
checking
out
in
the
morning
and
have
been
incredibly
dissatisfied
and
disappointed.
At
checking
in,
front
desk
agent
was
polite
however
did
not
give
us
any
information
of
the
hotel.
Handed
us
a
sheet
of
paper
(picture
added)
and
our
hotel
keys.
Go
up
to
the
room,
not
completely
clean
but
exhausted
so
we
decide
to
deal
with
it
in
the
morning.
Breakfast
area
isn’t
kept
clean,
food
is
awful.
Tried
everything
each
morning
and
could
not
eat
more
than
a
bite
or
two
daily.
Ask
for
more
towels
since
they
don’t
clean
daily,
the
front
desk
agent
is
rude
and
asked
why
we
would
need
towels.
Each
King
room
is
supplied
with
two
towels
daily,
two
people
staying
in
the
room
means
more
towels
may
be
needed.
Skip
to
the
evening,
there
is
supposed
to
be
“social
hours”
Mon-Wed
5:30-7:30.
Out
of
our
two
week
stay,
the
“social”
occurred
twice.
When
asked
about
it,
the
front
desk
agent
said
it
wasn’t
a
thing.
At
checking,
on
the
key
holder
states
the
hours
as
well
as
in
the
actual
breakfast
area.
Did
not
want
to
continue
arguing,
just
another
thing
to
not
like
and
not
look
forward
to
about
this
hotel.
On
our
second
full
day,
we
ask
for
housekeeping.
I
was
at
the
hotel
in
the
room
then
entire
day
and
no
one
had
ever
stopped
by.
I
go
to
the
front
desk
in
the
afternoon
5/6
and
the
agent
states
that
housekeeping
stopped
by
several
times
during
the
day
and
the
guest
refused
servicing.
I
asked
to
speak
to
housekeeping
or
management
to
make
sure
the
correct
information
was
being
passed
along,
I
was
denied.
We
then
set
it
for
the
following
day,
our
third
full
day.
Housekeeping
comes,
the
only
thing
different
is
that
we
have
new
towels.
The
dirty
towels
are
still
on
the
floor,
the
bed
unmade,
sheets
not
changed,
carpet
not
vacuumed,
and
trash
not
thrown.
Again,
we
are
upset
but
it
seems
like
staff
do
not
care
so
we
set
the
trash
and
dirty
towels
into
the
hallway
and
deal
with
a
dirty
room.
We
ask
for
housekeeping
again
on
day
6,
which
happens
to
be
a
Saturday.
We
are
told
that
they
do
not
do
any
servicing
over
the
weekends,
not
even
towels.
We
ask
to
speak
to
management
again,
due
to
lack
of
communication
within
the
facility
and
are
again,
denied.
On
our
8th
day
at
the
hotel,
We
ask
for
housekeeping
once
more
being
that
it
is
not
Monday.
In
response
they
ask
us
to
set
a
time,
we
choose
11
so
that
we
can
be
sure
to
leave
the
premises.
We
come
back
to
the
hotel
at
12:15
and
our
room
is
untouched,
still
dirty.
We
wait
and
see
if
anyone
comes
by,
by
2pm
we
are
not
frustrated
and
go
downstairs
to
speak
with
the
front
desk.
We
are
told
that
if
we
stay
out
of
the
room,
someone
can
go
and
clean
it
now.
We
decide
to
leave
again
and
come
back
at
3:30,
once
again
hoping
this
was
plenty
of
time.
We
get
into
the
room
and
housekeeping
hadn’t
made
the
bed,
removed
any
dirty
towels,
or
vacuumed.
The
only
thing
that
was
done,
was
new
towels
being
placed
in
the
bathroom
and
kitchen
trash
being
thrown.
Frustrated
but
nothing
seems
to
happen
when
asking
for
management.
The
entire
stay,
we
have
had
to
remove
trash
from
the
room
and
wash
our
own
towels
in
the
laundry
faculty
because
housekeeping
does
not
do
their
jobs.
We
have
also
had
quite
a
dirty
shower
and
floor
when
arrived
and
have
had
no
one
clean
it.
We
have
been
out
of
the
provided
shampoo,
conditioner,
and
body
wash
that
is
attached
in
the
shower.
Thankfully,
we
are
able
to
go
to
nearby
stores
and
just
buy
our
toiletries.
My
final
straw
with
housekeeping
happened
today.
We
spoke
to
the
front
desk
agent
last
night
and
asked
for
a
full
service
this
morning.
We
have
not
had
clean
sheets
or
towels
from
housekeeping
in
a
week.
The
agent
says
that
we
are
in
the
list,
no
specific
time.
I
have
once
again,
been
on
premises
all
day.
I
have
called
down
twice
in
which
the
front
desk
agent
stated
that
I
am
supposed
to
have
my
room
serviced,
but
unsure
of
time.