My iPhone fell and I thought I had damaged the display screen since it went completely blank! I called iLounge for help and they assured of the service and within 30 mins. Upon examining, their Service Engineer realised display screen was absolutely fine and was just disconnected and hence there’s no need to buy/change it! I had sent my phone with an office boy n wasn’t present myself. They could’ve easily got me into buying the screen for money n i wouldn’t have known! Instead, they serviced my phone n charged me NOTHING! In today’s times where we see dupings in the name of customer service, they indeed practise honesty n high standards of service transparency! Great experience, keep it up!

Awesome service My charging was not working There was dust in port Which sushil cleaned without any charge Very nice fellow Highly recommed

It's worst guyz Because it been only 20 days of purchasing iPhone 11 and in that I m facing the heating issue from the day 1 and when I went to the service center they did not provide me any good satisfied services I was just being given a solution that they had format my iPhone thought iTunes that's all and they where like use it for some days . It was such a worst experience I told them it's not possible for me to again and again visit the Apple service center I have work from home I had specially took a leave so that I can go to the service center . But they are like if you face any issue you have to visit here. I mean it's pathetic the person is saying it's probably and their reply is so worst like I did talk with it engineer only and I don't understand are they even sitting there to help or to just do time pass Worst experience I regret buying iPhone 11 I regret giving my iPhone 7 Never thought I would face such issue with apple My trust is completely gone through apple. Case ID: 101348763424

My iPhone stopped charging and dreading the nightmare of having to change phones on a working day, I rushed to the ilounge in Powai. Wasim was very helpful, immediately cleaning out my phone charging port as well as the speaker unit. The phone immediately started charging. When I asked for how much I should pay, he politely refused payment saying they don’t charge for such a small thing. I felt indebted to him for getting me out of a soup and I insisted on paying, even suggesting that I give my phone for servicing. He contacted the owner Mr. Sarju who said that if there’s no issue with the phone, he wouldn’t recommend servicing. What can I say! Glad to meet such helpful and honest people especially when you’re stuck... you have a customer for life! My first review ever and I’m glad it’s over such a positive experience! Thank you.

Great Service. Great Pricing.and superb turnaround times. The staff knows what they are doing and the parts are genuinely sourced. I was very happy with their work on my products, and they work like a charm. Totally worth making ilounge as my apple repair go to store.

We happy & me happy

Fabulous place to fix any Apple device. So very professional and helpful. Specifically Pradeep has been been a great help for fixing our Apple devices. Totally recommend this place.

Excellent service. I have an iPhone X. Was not able to hear on calls. He took 10 seconds and the problem was solved. For the battery he said, keep using it is in healthy state and replacement not needed. Did not even charge a rupee. Genuine customer service, will not give wrong advice or unnecessarily loot money from you.

I give 5 Star to ILounge for their quick and professional service. They not only resolved the problem with my phone within seconds (without any charge) but also guided me to do the basic resolution on DIY basis. Really very good people. God bless and keep growing

THIS PLACE SHOULD BE BANNED. REASON BELOW :- I have got my MacBook for repairing( at Ilounge powai location looking at the great reviews from others. I was facing the issue of dim light for which they said (Aditya) can repair it very confidently initially but after 3 days of investigation they told me everything is not repairable and I will have to pay for my diagnosis charges RS 890 . Please find the attached pic of the Ilounge job sheet for which they have failed to deliver. Also attaching the diagnose report from Ilounge service center and all I could figure out they don't have skilled technician and they are only good for software related issues .

Prompt service & I have always been satisfied with their I phone servicing

Very good service center They repaired my phone the same day Good work keep it up

Superb experience!! Quick service, sincere and trustworthy!!

I went to repair my iwatch series 5 they never mentioned if it wont be waterproof again n once the repair was done the guy said this aint gonna be waterproof and no guarantee no warranty nthng its really bad place to go

I went in with my iphone 12 pro since it was facing some glitch and they fixed it in seconds. Absolutely impressive. Would highly recommend visiting if facing any issues.

Very professional. Have been a regular customer of the Thane store. Visited the Chandivali store today for the first time today. Equally great experience. One can trust these guys blindly and be assured that your apple products would be taken care of with utmost care.And that too at very fair and reasonable rates. Didn’t charge me anything today saying it was a very minor job!!

The Apple Store told me I would need to change the whole screen on my iPhone 12 Pro Max to replace the fault speaker and mic. Thankfully I took it to I lounge at Powai instead - and the service engineer there simply cleaned the speaker and the phone is working again. Great service, very professional and for a very welcome change, really customer centric!

Pathetic experience very bad the employee is very rude to me i never ever recommended this service center this does not deserve one star too

This is amazing. They solved my iPhone storage problem in a few minutes. Highly grateful and recommended

Got the battery of my iphone changed here. Very quick service and original replacement provided.

I'm really happy with the service and the reasonable charges.

Very customer friendly people. Went out of the way to resolve my iWatch issue without any charges. Best wishes!

My apps on the phone were not opening and my phone was not switching off. They helped me correct the glitch in my phone immediately. Very polite and proactive staff. Also though it took a coupe of minutes, they did not charge me for it!

Courteous and professional. We went in there to replace battery of an out-of-warranty MacBook Air which they did quickly on the spot. Happy with their service.

Very quick and convenient service solutions . Best Center so far my apple products

Had a really great experience, very quick and prompt service was provided and my laptop issue was resolved within minutes. I would recommend them for all tech issues.

All types of apple products reparing can be done here in genuine price.